Honda CR-V Complaints

16,579 consumer complaints on file.

#11331261June 27, 2020
POWER TRAIN
HAD VTC REPLACED SEVERAL YEARS BACK DUE TO IT BEING DEFECTIVE, AND THE REPLACEMENT IS SHOWING IDENTICAL DEFECT THIS YEAR IN 2020. THE LOUD RATTLING SYMPTOM OCCURS UPON START UP EVEN IF THE CAR HAS BEEN OFF FOR ONLY AN HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331033June 26, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
A BUNCH OF SENSORS INCLUDING THE RADAR, LANE DEPARTURE, COLLISION DETECTION WAS STOLEN FROM MY 2018 HONDA CRV WITHOUT THE CENTRAL ALARM GETTING TRIGGERED. THE BLACK BOX BELOW THE HONDA LOGO WAS BROKEN, AND THE SENSOR/CONNECTORS WERE PULLED OUT. THE VEHICLE WAS PARKING IN MY DRIVEWAY. BRIDGEWATER NJ POLICE COMPLAIN NO: #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331069June 26, 2020
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, UNKNOWN OR OTHER
AC COMPRESSOR, THIS IS THE 2ND CAR I HAVE OWED SAME YEAR. BECAUSE I OBVIOUSLY LOVE THESE CARS THAT THE AC COMPRESSOR HAS NEEDED FIXED. SO IT'S OBVIOUSLY BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331075June 26, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT STATED THAT AS HE WAS COMING TO A STOP ON THE HIGHWAY DUE TO TRAFFIC, HE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE OTHER DRIVER IMMEDIATELY FLED THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION FOR THEIR INJURIES. THE CONTACT WAS TREATED AT A HOSPITAL FOR A CONCUSSION, A BROKEN JAW, A BROKEN BACK, BROKEN SHOULDERS, A BROKEN NECK AND PAIN TO BOTH KNEES. THE CONTACT'S WIFE ALSO SUFFERED INJURIES TO HER SHOULDERS, NECK, BACK AND RIGHT KNEE. AFTER THE ACCIDENT, THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V026000(AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE. *BF*JB CONSUMER WAS TREATED FOR MAJOR INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11331133June 26, 2020
FUEL/PROPULSION SYSTEM
GAS TANK FILLER HAS A METAL DOOR APPROX 3 INCHES DOWN FILLER TUBE THAT ISN?T SEALING, GARAGE SMELLS OF STRONG GAS SMELL. VEHICLE IS UNDER WARRANTY BUT DEAL REFUSES TO FIX. DEALER CLAIMS CUSTOMER MUST HAVE DRIVEN OFF WITH GAS HOSE STILL IN TANK. THIS IS NOT TRUE, BEEN DIFFICULT TO GET GAS INTO VEHICLE ALMOST SINCE IT WAS NEW, VEHICLE ONLY HAS 8,000 MILES. COMPLAINED TO DEALER, COMPLAINED TO MANUFACTURE, NOBODY CARES. SUSPECT FIRE DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330807June 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WE WERE DRIVING ON A STRAIGHT SECTION OF ROAD AT 80MPH ON I-24 E WHEN THE ENGINE LIGHT CAME ON AND WE LOST POWER TO THE WHEELS BUT THE ENGINE WAS STILL RUNNING. THERE WAS NO JERKING MOTION OR ANY SIGN OF TROUBLE WHEN THIS HAPPENED. WE HAD TO COAST IN HEAVY TRAFFIC WITH SEMI-TRUCKS ALL AROUND US TO GET TO THE RIGHT HAND SHOULDER FOR A SAFE PLACE. HONDA'S REPLY TO THE DEALER WAS TO CHANGE THE OIL OUT IF THERE WAS GAS IN THE OIL. THERE WAS GAS IN THE OIL WHEN THE DEALER CHECKED SO THEY REPLACED THE OIL. NO OTHER FIX WAS SUGGESTED BY HONDA TO THE DEALER EVEN THOUGH THIS PROBLEM WAS SUPPOSED TO BE FIXED FOR THE 2019 MODELS AS IT HAD INITIATED FIELD REPAIRS FOR THE 2017 & 2018 MODELS. THE FIX WAS SUPPOSED TO BE IMPLEMENTED AT THE ASSEMBLY PLANTS BEFORE THE 2019 MODELS WERE SOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330937June 25, 2020
ELECTRICAL SYSTEM
I OWN A 2017 HONDA CRV EXL MODEL. RECENTLY, THE SENSING DEVICE IN THE FRONT OF THE CAR (BELOW THE HONDA LOGO) GOT STOLEN FROM MY CAR. THIS SAFETY SENSOR ASSISTS THE DRIVER WITH FEATURES SUCH AS LANE KEEPING ASSISTANCE, LAND DEPARTURE WARNING, AUTOMATIC CRUISE CONTROL, ETC. I KNOW AT LEAST 5 MORE OWNERS FROM MY APARTMENT COMMUNITY WHOSE CAR'S SENSOR WAS STOLEN. ALL OF US HAVE FILED A POLICE COMPLAIN FOR THEFT. THE PROBLEM WHY I AM ASKING FOR ASSISTANCE IS THAT THE SENSOR CAN BE SO EASILY STOLEN THAT EVEN IF I GET IT FIXED, THERE IS A HIGH PROBABILITY THAT THE SENSOR CAN GET STOLEN AGAIN. ONE DOES NOT NEED ANY TOOL IS STEAL THE SENSOR. ANYONE CAN OPEN THAT PANEL IN A MINUTE AND WALK AWAY WITH AN IMPORTANT SAFETY FEATURE. IT'S THAT EASY. NONE OF US HEARD ANY ANTI THEFT ALARM BUZZING WHEN THE SENSOR WAS STOLEN. THIS IS A SERIOUS DESIGN FLAW AND HONDA SHOULD TAKE COMPLETE RESPONSIBILITY OF THIS DEBACLE AND THAT A PERMANENT SOLUTION SHOULD BE WORKED OUT BY HONDA SO THAT THE OWNERS DO NOT FACE THE ISSUE IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330616June 24, 2020
ENGINE
TL* THE CONTACT OWNED A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 70 MPH, SMOKE WAS SUDDENLY SEEN COMING FROM UNDER THE HOOD. AFTER STOPPING THE HOOD WAS OPENED AND FLAMES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. AN UNKNOWN REPORT WAS FILED. THE CONTACT WAS UNSURE IF IT WAS THE FIRE DEPARTMENT OR POLICE DEPARTMENT. THE CONTACT MENTIONED THE VEHICLE WAS SERVICED AT INVER GROVE HONDA (4605 S. ROBERT TRL, INVER GROVE HEIGHTS, MN 55077) WEEKS BEFORE THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 198,000. *LN*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11330637June 24, 2020
SERVICE BRAKES
UNINTENDED BRAKING AT 45 MPH. FULL LOCK UP WITH NO CAUSE. RELEASED AT 10 MPH. CLEAR 4-LANE STREET, NO CURVES, NO DEBRIS, NO CARS NEARBY NO SHADOWS. I WAS IN THE LEFT LANE. DEALER TOLD ME NOT TO USE THE ADAPTIVE CRUISE CONTROL IN THE CITY. (THAT IS WHAT SOLD ME ON THE CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330303June 23, 2020
ELECTRICAL SYSTEM
MULTIPLE TIMES WHILE THE KEY FOB WAS NOWHERE NEAR THE VEHICLE, THE WINDOWS AND SUNROOF WOULD ROLL DOWN BY THEMSELVES. ONE TIME I HAD TO CRAWL OUT THE BACK OF THE CAR WITH HONDA SERVICE ON THE PHONE AS PROOF BECAUSE EVERY TIME I OPENED THE DRIVER DOOR THE WINDOWS AND SUNROOF WOULD GO DOWN. THE PROBLEM REPEATED ITSELF AT THE DEALERSHIP BUT THE WITNESS DENIED IT. EVENTUALLY THE BCM WAS REPLACED. EVERYTHING WAS FINE FOR A FEW WEEKS. TODAY WHEN I TURNED THE CAR ON, IT APPEARED THAT THE SOFTWARE RESET ITSELF. THE ODOMETER SCREEN SAID IT WAS 1 AM WHEN IT WAS 8:52 AM. IT TOOK SEVERAL RESTARTS FOR THAT SCREEN TO RESET. HOWEVER, THE INFOTAINMENT SCREEN WOULD NOT RESET. IT STATES "ANTI-THEFT SYSTEM - THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE TO SYSTEM." THEN IT KEPT GOING DARK. I TRIED WITH THE CAR POWER BUTTON AND THE RADIO POWER BUTTON. NEITHER RESOLVED THE ISSUE. I RESTARTED THE CAR SEVERAL TIMES. THE SAME THING HAPPENED. I FINALLY GOT IT TO RESTART HOURS LATER BY HOLDING DOWN THE RADIO POWER BUTTON. I AM LIMITED TO A SPECIFIC DATE ON THIS FORM, BUT THE WINDOWS/SUNROOF PROBLEMS BEGAN AROUND APRIL/MAY 2020 AND THE INFOTAINMENT SCREEN ISSUE IN JUNE 2020. I BOUGHT THIS CAR NEW IN MAY/JUNE OF 2019. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330362June 23, 2020
ELECTRICAL SYSTEM
HONDA CRV 2017 SENSORS HAS BEEN STOLEN, WHICH RESULTED IN WARNINGS ON SCREEN TO LIGHT UP. TO MY SURPRISE, ANY ONE CAN EASILY TAKE THE SENSORS WITHOUT ANY TOOL KIT WITHIN SECONDS. MY MAJOR CONCERN IS EVEN IF I GET SENSORS REPLACED, THE SAME INCIDENT CAN HAPPEN EVEN IN NEAR FUTURE, NO OTHER BRANDS IN THIS SEGMENT HAS PUT SENSORS SO CONVENIENTLY TO GET STOLEN. MY QUESTION- IS IT NOT A DESIGN ISSUE, HONDA PLACES SENSORS SUCH A WAY ANY ONE CAN STOLE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330418June 23, 2020
VISIBILITY/WIPER
GOING ON THIRD WINDSHIELD, FIRST ONE CRACKED LOWER LEFT CORNER. HAD IT REPLACED AND IT CRACKED IN IDENTICAL POSITION. VEHICLE WAS IN MOTION BOTH TIMES, ON HIGHWAY CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330428June 23, 2020
SUSPENSION, WHEELS
REAR WHEELS ARE BENT INWARD, WAS LIKE THIS WHEN I BOUGHT THE VEHICLE IN 2016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330053June 22, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS A DIAGNOSTIC FEE OF $165 IN ORDER TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 231,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330075June 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE CAR DOES NOT START INSTANTLY WHEN PUSHING THE START BUTTON, IT TAKES 4-5 TRIES TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330144June 22, 2020
AIR BAGS
SUMMARY: AMERICAN HONDA MOTOR CO., INC. (HONDA) IS RECALLING CERTAIN MODEL YEAR 2000 ACCORD COUPE, 2000 ACCORD SEDAN, 2000 CIVIC COUPE, 2000 CIVIC SEDAN, 2000-2001 CR-V, AND 2000-2001 ODYSSEY VEHICLES. THESE VEHICLES MAY HAVE RECEIVED A REPLACEMENT DRIVER FRONTAL AIR BAG MODULE AS PART OF A VEHICLE REPAIR. DUE TO A MANUFACTURING ISSUE, THE REPLACEMENT NADI INFLATOR MAY ABSORB MOISTURE, CAUSING THE INFLATOR TO RUPTURE OR THE AIR BAG CUSHION TO UNDERINFLATE. SAFETY RISK: IN THE EVENT OF A CRASH NECESSITATING AIR BAG DEPLOYMENT, AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS. AN UNDERINFLATED AIR BAG CUSHION MAY NOT PROPERLY PROTECT THE OCCUPANT. THESE SCENARIOS INCREASE THE RISK OF SERIOUS INJURY OR DEATH. REMEDY: HONDA WILL NOTIFY OWNERS IN AN INTERIM NOTIFICATION THAT THE PARTS NECESSARY TO REPAIR THEIR VEHICLES ARE CURRENTLY NOT AVAILABLE. HONDA WILL SEND A SECOND NOTIFICATION WHEN PARTS ARE AVAILABLE, AND DEALERS WILL INSPECT THE AIR BAGS IN THE VEHICLES, REPLACING THE DRIVER FRONTAL AIR BAG INFLATOR WITH AN INFLATOR OF A DIFFERENT DESIGN, AS NECESSARY. FOR ADDITIONAL QUESTIONS OR TO GET HELP LOCATING A DEALER, OWNERS MAY CONTACT AMERICAN HONDAS CUSTOMER SUPPORT & CAMPAIGN CENTER AT 1-888-234-2138. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER HASN'T TRIED TO FIX THE ISSUE, IF NOT REMEDIED IT MAY KILL/HURT THE DRIVER EVEN MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330169June 22, 2020
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON FOUR OCCASIONS, THE HOOD LATCH DETACHED FROM THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THE SAFETY LATCH WAS USED TO PREVENT THE HOOD FROM UNINTENDEDLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO WINTER HAVEN HONDA LOCATED AT 6395 CYPRESS GARDEN BLVD, WINTER HAVEN, FL 33884, (863)508-2400, EXT.212, WHERE THE HOOD LATCH WAS REATTACHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329813June 20, 2020
AIR BAGS
WHERE CAN I FIND THE COMPLAINT FORM FOR A VEHICLE UNDER RECALL THAT THE DEALER AND MANUFACTURER ARE REFUSING TO FIX?? I RECEIVED A RECALL LETTER DATED MARCH 2020 FROM AMERICAN HONDA MOTORS. MY SON DRIVES THIS VEHICLE AND I BECAME VERY ALARMED. I PARKED THE VEHICLE AND WE HAVE BEEN STRUGGLING SINCE. I CALLED HONDA'S CUSTOMER SUPPORT & CAMPAIGN CENTER AT THE NUMBER ON THE RECALL LETTER ON 3-18-20 AT 11:18AM AND PROVIDED THE VIN. I WAS ASSIGNED A CASE NUMBER #10315713. I HAVE HEARD NOTHING FROM THEM SINCE. I CONTACTED THE LOCAL HONDA DEALER, [XXX] ON 3-18-20 AT 11:22 AM AND THEY SAID THERE WAS NOTHING THEY COULD DO UNTIL PARTS ARE AVAILABLE AND THAT THEY KNEW PARTS WOULD NOT BE AVAILABLE FOR OVER ONE YEAR!! I CONTACTED "[XXX]" AT NHTSA ON 3-18-20 AT 12:08 AM MTN TIME AND SHE WAS UNHELPFUL AND UNINFORMED. I CALLED MY INSURANCE AGENT AT STATE FARM AND THEY ADVISED TO SUSPEND THE INSURANCE. I DON'T WANT ANYONE DRIVING THIS VEHICLE UNTIL IT IS REPAIRED BUT THE HONDA DEALER, THE CORPORATE HONDA OFFICE AND NHTSA IS DOING NOTHING!! I NOW HAVE A VEHICLE I PAID $6000 FOR THAT IS UNSAFE TO DRIVE. WHAT ARE MY OPTIONS?? SHOULD I CONTACT AN ATTORNEY?? PLEASE CONSIDER THIS AN OFFICIAL AND VERY REAL COMPLAINT AGAINST THE AMERICAN HONDA MOTOR COMPANY INC. 1919 TORRANCE BLVD, TORRANCE CALIFORNIA 90509. WHAT ARE MY OPTIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329705June 19, 2020
ENGINE
REPORTED VTC ACTUATOR PROBLEM UNDER WARRANTY. HONDA REFUSED TO FIX. THEY ISSUED A TSB STATING IT WAS A NON-ISSUE. NOW, THE TIMING CHAIN IS STRETCHED, MECHANIC REPORTS THAT THE ENGINE IS DAMAGED BEYOND. METAL SHAVINGS ARE IN THE OIL FILTER, MAIN BEARINGS ARE WORN. ALL THIS BECAUSE OF A KNOWN DESIGN FLAW THAT THE MFG WAS UNWILLING TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329761June 19, 2020
SERVICE BRAKES
I WAS RIDING ON A 4 LANE HIGHWAY, GOING STRAIGHT, NOT ANOTHER CAR, ANIMAL OR STOPLIGHT IN SIGHT AND THE AUTOMATED BRAKING SYSTEM SLAMMED ON BRAKES SO HARD IT BROUGHT ME TO A STOP - IF I HAD NOT HAD A SEATBELT ON IT WOULD HAVE THROWN ME INTO THE WINDSHIELD AND IF ANOTHER VEHICLE HAD BEEN BEHIND ME I WOULD HAVE PROBABLY BEEN KILLED. NOTHING WAS IN SIGHT TO MAKE THIS HAPPEN. I CALLED MY DEALERSHIP AND THEY NEVER HEARD OF SUCH BUT WHEN I GOOGLE IT I FIND THERE'S A CLASS ACTION LAWSUIT FOR THIS SAME PROBLEM. THIS IS A DEADLY PROBLEM, WHAT IF I HAD BEEN ON A BUSY INTERSTATE HWY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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