Honda CR-V Complaints
16,579 consumer complaints on file.
- #11337810July 7, 2020UNKNOWN OR OTHER
WHEN AUTO IS ON A HILL FACING DOWNWARD AND THEN IS PUT INTO REVERSE TO BACK INTO A PARKING SPACE, THE CAR MOVES FORWARD. THERE IS NO "HOLD ON A HILL" PROTECTION. THIS IS HORRIBLE AFTER THE CAR IS IN A PARKING SPACE & YOU REVERSE TO STRAIGHTEN UP AND IT HIT THE CAR IN FRONT OF YOU!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337956July 7, 2020ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT AN HOUR AFTER PARKING THE VEHICLE, THE BATTERY WAS DRAINED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS JUMP-STARTED. THE VEHICLE WAS TAKEN TO THURSTON HONDA LOCATED AT 2900 N STATE ST, UKIAH, CA 95482, THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 6,000.*DT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337657July 6, 2020AIR BAGS
TL* THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO HONDA MORRISTOWN (4190 W ANDREW JOHNSON HWY, MORRISTOWN, TN 37814) WHERE WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337680July 6, 2020ELECTRICAL SYSTEM
THE SUNROOF AND ALL THE WINDOWS OPENED ON THEIR OWN DURING THE NIGHT. THIS IS THE THIRD TIME THIS HAS OCCURRED, LUCKILY THE VEHICLE WAS PARKED IN THE GARAGE EACH TIME. I BLEW IT OFF THE FIRST TWO TIMES THINKING I MUST HAVE HIT SOMETHING ON THE REMOTE, BUT I SEE THIS HAS HAPPENED TO SOMEONE ELSE. I HAVE A SILICONE COVER OVER THE REMOTE NOW SO I DON'T THINK I AM CAUSING THIS. I ALWAYS CLOSE ALL THE WINDOWS AND TURN OFF ALL ACCESSORIES BEFORE TURNING OFF THE VEHICLE SO THIS GETS EASILY NOTICED. THIS COULD BE A REAL PROBLEM IF IT HAPPENED OUTDOORS WITH INCLEMENT WEATHER OR IF PACKAGES WERE LEFT IN AN OTHERWISE LOCKED VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337803July 6, 2020ELECTRICAL SYSTEM
THE INFOTAINMENT CENTER GOES BLANK OR STARTS TO CHANGE SCREENS ON ITS OWN. ALSO, IT STARTS TO BEEP AS IT IS DOING THIS AND WON'T STOP. IN ADDITION, THE SYSTEM HAS MADE PHONE CALLS ON ITS OWN. HONDA SAID THEY KNOW ABOUT THE PROBLEM BUT AS OF JULY 6, 2020, THEY DO NOT HAVE A FIX. I HAVE TO STOP THE CAR AND THEN RESTART THE CAR TO "FIX" THE PROBLEM. AS OF THIS WRITING, THE PROBLEM IS GETTING WORSE. THIS PROBLEM HAPPENS WHEN I AM DRIVING AND WILL NOT STOP EVEN WHEN THE CAR IS NOT IN MOTION. I HAVE REPORTED THIS PROBLEM IN 2019 AND 2020 TO THE DEALERSHIP BUT THERE IS NOTHING THEY CAN DO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337544July 5, 2020ELECTRICAL SYSTEM, ENGINE
THE AC SYSTEM HAS SUDDENLY STOPPED WORKING. GOING INTO THE HOT SUMMER MONTHS THE AC SYSTEM OCCASIONALLY BLOWS COLD AIR BUT QUICKLY SWITCHES TO HOT AIR WHEN DRIVING FOR EXTENDED PERIODS (OVER 10 MINUTES). THIS IS NOT ONLY A HUGE INCONVENIENCE IN 80+ DEGREE WEATHER, BUT ALSO A SAFETY CONCERN WITH EXCESSIVE HEAT CIRCULATING IN THE CAR IN THE HOT SUMMER MONTHS. I HAVE TRIED TO REMEDY THE PROBLEM BY CHECKING FREON COMPRESSOR AND CONDENSER BUT NOTHING GIVES. THIS SEEMS TO BE A MAJOR ISSUE ON 2016 MANUFACTURING FOR CIVICS AND CRV'S.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337422July 4, 2020AIR BAGS
HONDA ISSUED A RECALL IN MARCH 2020 FOR REPAIR OF A AIRBAG INFLATOR. THIS RECALL STATED THAT IT WAS DANGEROUS TO DRIVE MY CAR AND THAT THE PROBLEM WITH THE AIRBAG COULD RESULT IN FATALITY TO ME OR MY PASSENGERS. IT IS NOW JULY 4, 2020 AND THERE ARE STILL NOT PARTS AVAILABLE TO FIX THE PROBLEM SO I CANNOT MAKE AN APPOINTMENT TO HAVE IT FIXED. I CALLED HONDA CUSTOMER SERVICE ON JUNE 29, 2020 AND WAS TOLD THAT I WOULD NEED TO JUST WAIT. IT SAYS ON THE HONDA WEBSITE THAT A RENTAL CAR WILL BE PROVIDED IF PARTS ARE TEMPORARILY NOT AVAILABLE TO FIX A PROBLEM BUT THEY REFUSED TO DO THAT. I THINK IT IS UNACCEPTABLE THAT IT HAS BEEN 4 MONTHS SINCE A PROBLEM WAS RECOGNIZED, NO PARTS ARE AVAILABLE TO FIX THE PROBLEM, AND HONDA WILL NOT PROVIDE A RENTAL CAR EVEN THOUGH THEY STATE THAT USING MY CAR COULD RESULT IN DEATH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337294July 3, 2020AIR BAGS
AN AIRBAG SAFETY RECALL WAS ISSUED TO ME ON MARCH 2020. I'VE CONTACTED AUTONATION, SANFORD, FL MONTHLY SINCE RECEIVING THE RECALL NOTICE. THEIR SERVICE DEPARTMENT HAS REPEATEDLY DELAYED REPAIR STATING THE PART WAS NOT AVAILABLE. MY HIGH SCHOOL SENIOR HAS BEEN DRIVING THIS VEHICLE FOR FOUR MONTHS WITH A SAFETY DEFECT. WHAT CAN YOU DO TO RESOLVE THIS SAFETY ISSUE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337302July 3, 2020ELECTRICAL SYSTEM
WINDOWS AND SUN ROOF OPEN BY THEMSELVES. THIS HAS HAPPENED 3-4 TIMES OVER THE LAST 6 MONTHS. IF IT HAPPENS IN THE GARAGE IS ONE THING, BUT IF THE VEHICLE IS OUTSIDE DURING A RAIN STORM OR IN A PARKING LOT SOMEWHERE UNATTENDED THIS OCCURRENCE COULD RESULT IN DAMAGE OR THEFT. THIS HAPPENS AT NIGHT WHEN VEHICLE IS UNATTENDED PARKED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337136July 2, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE APPLE TREE HONDA DEALER LOCATED IN ASHVILLE, NC, (800) 476-9411, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337251July 2, 2020UNKNOWN OR OTHER
RELEVANT INFORMATION: THE CAR I'M REFERRING TO IS A BLACK MUSTANG WITH WHITE RACING STRIPES, LICENSE [XXX] WITH A PICTURE OF AN EXIT 32 SIGN NEXT TO THESE NUMBERS. DRIVER WAS WHITE OBESE MALE WEARING GLASSES. TRIED TO PASS MUSTANG ON ONE-LANE 55 MPH ROAD WITH A DOTTED LINE IN MIDDLE. WHEN I HAD OPPORTUNITY, MUSTANG (WHO HAD BEEN DOING 45) SPED UP TO TRY AND BLOCK ME. MADE IT IN FRONT WHILE PANICKING DUE TO WORRY ABOUT ONGOING TRAFFIC. MUSTANG LATER GOT ON SAME HIGHWAY AS ME, I MOVED INTO LEFT LANE BECAUSE I DIDN'T WANT TO BE BEHIND HIM (SCARED HE WOULD DO SOMETHING ELSE DANGEROUS). THE HIGHWAY SPEED LIMIT WAS 65, SO I STARTED DOING 65. MUSTANG WAITED UNTIL MY FRONT BUMPER WAS NEXT TO HIS BACK BUMPER AND VEERED OVER TO CUT ME OFF. HAD TO SLAM ON BRAKES TO AVOID HITTING HIS CAR WHILE DOING 65 MILES AN HOUR ON A HIGHWAY. MUSTANG SEEMINGLY WAS DOING THIS JUST TO TAUNT ME, AS HE WAS WAVING HIS HANDS AT ME. AFTER MUSTANG EXITED, SPENT THE NEXT HOUR TRYING TO DRIVE WHILE PHYSICALLY SHAKING AND HEART RACING DUE TO FEAR OF HOW CLOSE I HAD COME TO BEING RUN OFF THE ROAD SOLELY FOR TRYING TO PASS SOMEONE DOING UNDER THE SPEED LIMIT. WHILE THERE WAS NO PHYSICAL ACCIDENT I HOPE YOU FOLLOW UP ON THIS AS THIS MAN SEEMED TO THINK DRIVING EXTREMELY DANGEROUSLY FOR NO REASON WAS A HILARIOUS JOKE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11332009July 1, 2020ENGINE
I PURCHASED A HONDA CRV IN SEPTEMBER 2016.THE TRANSMISSION /GEARBOX HAS REPEATEDLY FAILED. 1. I DRIVED MY CRV AT 8/18/2018,IT WAS THE CASE AT THAT TIME, THE TRANSMISSION SUDDENLY JUMPED TO THE "N-GEAR" POSITION DURING FORWARD MOVEMENT, AND THEN THE CAR SUDDENLY STOPPED DUE TO INERTIA DURING THE FORWARD PROCESS , AND THEN THE OIL PAN CRACKED. SO I I TOLD THIS TO THE PERSON WHO PICKED UP THE CAR IN DIAMOND HONDA, BUT THE PERSON WHO PICKED UP THE CAR AT THAT TIME SAID THAT IT WAS IMPOSSIBLE FOR THE GEARBOX TO SUDDENLY JUMP INTO GEAR. SO I HAVE TO PAY THE REPAIR FEE $469.89. 2.THE ENGINE FAULT CODE P0741 AT 5/23/2020, I HAVE BEEN TO DIAMOND HONDA FOR REPAIR 5/23/2020. THE ENGINE IS LIGHTING UP.ONLY DRIVED 20000 MILE, WHY LIGHTING UP? DIAMOND HONDA CONFIRMED THE TRANSMISSION HASDEFECTED. SO THEY CHANGED AREMANUFACTURED TRANSMISSION TO ME AT 6/2/2020. A REMANUFACTURED OR REFURBISHED PRODUCT IS ONE WHICH IS NOT NEW BUT HAS BEEN TESTED, OFTEN REPACKAGED AND SOLD WITH A "REMANUFACTURED" OR "REFURBISHED" LABEL. A REMANUFACTURED OR REFURBISHED PRODUCT MAY NOT LOOK NEW, BUT IT WILL SHOW ONLY LIMITED WEAR AND IT SHOULD PERFORM AS NEW. THESE DEVICES MIGHT HAVE BEEN OPENED AND RETURNED, OR THEY COULD BE DEMO MODELS, TRADE-INS OR ITEMS RETURNED AT THE END OF A LEASE PERIOD. 3. I PICKED UP MY CRV ON 6/2/2020. BUT IT DID NOT REPAIR AND COULD NOT WORK SINCEDIAMOND HONDA CHANGED AREMANUFACTUREDTRANSMISSION, NOT A NEWTRANSMISSION.WHEN I DRIVE, I CAN'T ACCELERATE SMOOTHLY, AND EVERY TIME I NEED TO INCREASE THE THROTTLE FOR A LONG TIME TO SPEED UP. AND WHEN DRIVING, THERE WILL BE A SERIOUS SENSE OF FRUSTRATION, THE BODY WILL INVOLUNTARILY LEAN FORWARD AND BACKWARD WITH THE SPEED OF THE VEHICLE. 1.I REQUEST TO CHANGE A NEW ENTIRE TRANSMISSION 2. REFUND THE REPAIR FEE $469.89 TO ME. 3.I REQUEST TO EXTEND THE ENGINE WARRANTY TO 6 YEARS.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11332010July 1, 2020SERVICE BRAKES
WHILE DRIVING ON A LEVEL STREET AROUND 40 MPH WITH NO CARS DIRECTLY IN FRONT OF ME FOR 6+ CAR LENGTHS, A CAR BEHIND ME, AND CARS NEXT TO ME, THE AUTOMATIC BRAKING SYSTEM TAPPED MY BREAKS AND ISSUED WARNINGS ON THE DRIVER'S DISPLAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337070July 1, 2020VISIBILITY/WIPER
LOW HEAT FROM DRIVERS SIDE WHICH CAUSES THE WINDSHIELD NOT TO DEFROST IN THE WINTER. ALSO COLD INSIDE CAR. HONDA IS AWARE OF THIS AND PUT OUT SERVICE BULLETIN #14-063. SAYS HEATER CORE PARTLY CLOGS REDUCING HEAT TO DRIVERS SIDE. THIS PROBLEM HAPPENS WHEN CAR IS STATIONARY OR IN MOTION. THIS IS A SAFETY ISSUE THAT SHOULD BE RECALLED TO FIX THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331723June 30, 2020AIR BAGS
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE VIN WAS NOT PROVIDED. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, A TIRE POPPED OFF FROM ANOTHER VEHICLE AND STRUCK THE DRIVER'S SIDE FRONT END BUMPER OF THE CONTACT'S VEHICLE, CAVED IN THE FRAME AND PUNCTURED THE RADIATOR. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY WHILE THE PASSENGER AIR BAG DEPLOYED. THERE WAS NO WARNING. THE CONTACT SUSTAINED INJURES THAT REQUIRED MEDICAL ATTENTION, A WHIPLASH, HEAD AND SHOULDER PAINS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED AWAY BY THE INSURANCE COMPANY, AWAITING A DECISION ON THE STATE OF THE VEHICLE. THE DEALER AND THE MANUFACTURE WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11331790June 30, 2020SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PARAGON HONDA LOCATED AT 57-02 NORTHERN BLVD, WOODSIDE, NY 11377, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT AN UNKNOWN SOFTWARE UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,960
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331704June 30, 2020AIR BAGS
TL-
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331220June 27, 2020SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN I GOT IN MY CAR AT WALMART AND STARTED THE ENGINE ALL THE SUDDEN THE BRAKE SYSTEM WARNINGS COME ON THE DASH AND ALSO I COULD NIGHT SHIFT THE GEARS. I WAS NOT ABLE TO MOVE THE CAR AT ALL AND HAD TO CALL A WRECKER TO COME TOW THE CAR TO THE DEALER. THE DEALER TOLD ME THEY HAD NO IDEA WHAT WAS WRONG FOR MOST OF THE DAY. THEY THEN CALLED ME AND ASKED ME DID I NORMALLY HANG MY HANDICAP PLACARD ON THE REARVIEW MIRROR. I SAID YES THAT'S WHERE WE NORMALLY HANG OUT AND REMOVE IT BEFORE WE DRIVE IT EVERY TIME. THEY TOLD ME THAT THE HANDICAP PLACARD HAD DAMAGED THE CABLE ON THE BACK OF THE MIRROR AND HAD CAUSED THE BRAKE SYSTEM TO COMPLETELY FAIL AND THAT IT WAS NOT A WARRANTY PROBLEM. I HAD TO PAY $922 TO GET THE CAR FIXED. THE WIRING HARNESS IN THE ROOF OF THE CAR HAD TO BE REPLACED. WE WERE NOT EVEN AWARE THAT CABLE WAS BEHIND THE MIRROR. THE PROBLEM COULD'VE HAPPENED AT ANY POINT WHILE I WAS DRIVING THE CAR AND I WOULD HAVE LOST ALL THE BRAKING SYSTEM FOR THE CAR IF IT HAD HAPPENED WHILE DRIVING. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE TAKEN UP WITH HONDA AND OTHER CAR MAKERS AND HAVE A RECALL TO FIX THE PROBLEM SO THE HANDICAP PLACARD WILL NOT DESTROY THE CABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331255June 27, 2020STRUCTURE:BODY
UNIBODY MOUNT AREA FOR TRAILING ARM IS RUSTED OUT, BOTH DRIVER AND PASSENGER SIDE REAR. NOBODY AROUND WILL TOUCH THIS PROBLEM, SO CAR IS BASICALLY TOTALED. CAR IS IN TERRIFIC SHAPE OUTSIDE OF THIS. CANADA HAS DONE A RECALL FOR THIS EXACT PROBLEM ON THESE CARS AND I AM READING A FORUM CURRENTLY WHERE SEVERAL PEOPLE IN THE US ARE EXPERIENCING THE SAME THING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331263June 27, 2020ENGINE
ENGINE RATTLES AT STARTUP, VTC ACTUATOR, AFRAID THAT THIS WILL LEAD TO CATASTROPHIC ENGINE FAILURE. THIS HAPPENS EVERY TIME WE START THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0