Honda CR-V Complaints

16,579 consumer complaints on file.

#11342119July 29, 2020
UNKNOWN OR OTHER
I BOUGHT THE VEHICLE IN DECEMBER 2018. ABOUT 6 MONTH AGO, THE BATTERY WAS BAD AND REPLACED BY THE CAR DEALER. ABOUT 3 WEEKS AGO, THE AIR CONDITIONING SYSTEM WAS NOT FUNCTIONING. THE DEALER STATED IT WAS DUE TO DEFECTIVE RETURN HOSE. THE CAR STAY AT DEALER FOR 7 DAYS IN ORDER TO GET THE NEW PART IN. HONDA REFUSED TO PAY FOR A RENTAL CAR AS IT WAS TOO HOT TO DRIVE. I BELIEVE I BOUGHT A DEFECTIVE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341843July 28, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE 2019 CRV AND I RECENTLY BROUGHT TO DEALERSHIPS FOR RADAR SENSOR REPLACEMENT DUE TO INTERMITTENT. ABOUT A MONTH LATER NOW IT PICKS UP SIGNALS OR OBJECTS THEN AUTOMATICALLY BRAKES EVEN WITH NOTHING IN FRONT OF THE CAR (IE. NO OBSTACLES IN FRONT OF THE CAR OR OBJECTS). A PERSON BEHIND ME HONKED THE HORN AND ABOUT TO HITTING ME FROM BEHIND. I JUST TALKED TO HONDA DEALERSHIPS AND THEY HAVE NO IDEA HOW TO CORRECT THE PROBLEM. THIS HAS OCCURRED ABOUT 3 OR MORE TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341916July 28, 2020
SERVICE BRAKES
MY 2019 HONDA CR-V TOURING MODEL HAD SUDDEN UNINTENDED BRAKING. THERE WERE NO CARS OR OBSTRUCTIONS AROUND. IT WAS AT NOON ON A SUNNY DAY. MY DEALER SAID THE CAR WAS WORKING OK AND GAVE ME A PAGE TELLING ME NOT TO USE THE ADAPTIVE CRUISE CONTROL IN TOWN. I CALLED HONDA CORP AND ASKED FOR A BUY BACK. THIS RESULTED IN A TEST DRIVE AND A STATEMENT THAT THE CAR WAS WORKING AS DESIGNED AND THERE IS NOTHING ELSE TO DO. THEY DID TELL ME THAT THEY FOUND A CODE IN THE COLLISION MITIGATION SYSTEM DATA RECORD THAT SHOWED THE INCIDENT. IT SHOWED THAT ON 6/24/2020 THE CAR BRAKED BY ITSELF FROM 42 MPH TO 11 MPH IN 3 SECONDS. I STATED THAT THIS IS NOT "WORKING AS DESIGNED." THEY TOLD ME IT IS WORKING TO DESIGN AND THAT NOTHING EXISTS WHICH CAN BE FIXED TO PREVENT THIS PROBLEM. THEY POINTED TO A PAGE IN THE MANUAL THAT SAID DO NOT USE IT IN TOWN. I TOLD THEM THAT THE HONDA AD CALLS IT A "SLOW FOLLOW" SYSTEM AND THE SALESMEN WHO SOLD ME THE CAR TOOK A LOT OT TIME TO TELL ME HOW WONDERFUL THIS SYSTEM IS IN TOWN. HE HAD ME DEMONSTRATE IT IN CITY TRAFFIC. PLEASE NOTE I FILED A COMPLAINT BEFORE, BUT I WANT TO UPDATE WITH THE FACT THAT THE COLLISION MITIGATION SYSTEM HAD A RECORD OF THE INCIDENT AS WELL AS HONDA'S INSISTENCE THAT THE CAR WAS WORKING AS DESIGNED. ALSO A FLAT REFUSAL OF A BUYBACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341645July 27, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE VEHICLE WAS AT A STAND STILL, SHE WAS UNABLE TO INSERT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341489July 26, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
THE SAFETY SYSTEM (HONDA SENSING) THAT DETECTS A CAR OR PEDESTRIAN IN YOUR PATH AND ENGAGES THE BRAKE WARNING LIGHT AND AUTOMATIC BRAKING MECHANISM WILL SOMETIMES ENGAGE AT HIGHWAY SPEEDS WHEN THERE IS NO OBJECT ANY WHERE NEAR THE CAR. IF THIS ENGAGES THAT COULD CAUSE THE CAR TO STOP ON THE HIGHWAY CAUSING A COLLISION. I HAVE HAD THIS HAPPEN 6 TIMES AND 2 OF THOSE 6 TIMES THE WARNING LIGHT CAME ON AND AND BRAKING OCCURRED. THE OTHER 4 TIMES THE WARNING LIGHT WITH THE BRAKE INDICATOR CAME ON WHICH WAS DISTRACTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341374July 24, 2020
UNKNOWN OR OTHER
TRAFFIC WAS LIGHT. I WAS ON THE EXPRESSWAY GOING 65 MPH. NO VEHICLES WERE CLOSE TO ME. ALL OF A SUDDEN I HEAR A BOOM. I COULD TELL MY SUNROOF JUST EXPLODED. GLASS WENT ALL OVER THE HIGHWAY. LUCKY THE INSIDE ROOF WAS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341150July 23, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I BOUGHT THE CAR ON THE 22 OF MAY 2020.ON THE 17TH OF JULY 2020, I LOST ALL BRAKES, TPMS, LANE CONTROL, EMERGENCY BRAKING WARNING. I RETURNED THE CAR TO THE DEALER. THEY KEPT IF FOR 5 HOURS. THEY TOLD ME THE COMPUTER WAS UPDATED. ON MONDAY THE 19TH I HAD THE SAME PROBLEM. I RETURNED TO THE DEALER ON TUESDAY THE 20TH OF JULY, I WENT BACK TO THE DEALER. THEY KEPT THE CAR AND GAVE ME A RENTAL TELLING THEY ORDERED THE PART FROM GHE MAINLAND(I AM IN HAWAII). THEY SAID IT WOULD TAKE 5 TO SIX DAYS TO GET THE PART AND FIX THE PROBLEM. THIS IS A NEW CAR, WHAT'S GOING ON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340589July 21, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CRUZ CONTROLL DOESN'T WORK AND I HEARD THERE IS RECALL ON THE AIR CONDITION PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340717July 21, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON TWO OCCASIONS, THE CAR HAS UNEXPECTEDLY AND WITHOUT ANY REASON, BRAKED TO A VIRTUAL STOP, AS THOUGH THERE WERE A VEHICLE DIRECTLY IN FRONT OF ME, WHILE DRIVING IN THE CITY ON A ROAD GOING ABOUT 40MPH. HOWEVER, THERE WERE NO CARS ANYWHERE NEAR MY VEHICLE. IN ADDITION, MY CAR WILL ALSO UNEXPECTEDLY BEEP AND SIGNAL TO ME THAT I MUST BRAKE, AGAIN, WITHOUT A CAR BEING IN FRONT OF ME, AGAIN, WHILE IN MOTION AT APPROXIMATELY 35MPH. THE HONDA DEALER CLAIMS THEY HAVE LOOKED INTO MY COMPLAINTS, WHICH I SEE AS POTENTIALLY LIFE THREATENING, PARTICULARLY IF THE CAR BRAKES ON A FAST MOVING INTERSTATE, AND THEY ARE "UNABLE TO REPLICATE THE ISSUE OR FIND ANY SENSOR ISSUES." THE FACT THAT THIS VEHICLE IS OPERATING CORRECTLY IS PATENTLY UNTRUE AND THE OCCURANCES REGARDING THE SENSOR "BRAKE" MESSAGING IS BECOMING MORE AND MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340792July 21, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED FOR NO REASON , NO ANY VISIBLE CHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340794July 21, 2020
EXTERIOR LIGHTING
STARTED VEHICLE WHILE STOPPED AND LOW BEAMS DID NOT COME ON AND LOW BEAM HEADLIGHTS HAVE FAILED TO WORK PROPERLY. DAYTIME LIGHTS AND HIGH BEAMS CONTINUE TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340323July 20, 2020
SERVICE BRAKES
THE AUTOMATIC BRAKES HAVE ENGAGED THREE SEPARATE TIMES, ALL WHILE DRIVING ON THE HIGHWAY 60 MPH MINIMUM, EACH TIME IN THE RIGHT LANE. EACH TIME, NO CARS WERE PRESENT, I DIDN'T VEER OFF THE ROAD AND THERE WAS NOTHING TO TRIGGER THE AUTOMATIC BRAKING SYSTEM. HONDA MECHANIC TOLD ME A BUG MUST HAVE BEEN SMASHED ON THE SENSOR AND THAT CAUSED THE BRAKING. I FIND THIS HARD TO BELIEVE GIVEN THIS HAS HAPPENED THREE TIMES IN THE LAST SIX MONTHS, INCLUDING DURING COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340355July 20, 2020
SERVICE BRAKES
I WAS DRIVING ON ROUTE 80 IN NEW JERSEY AT 70 MPH. NO TRAFFIC AROUND ME OR IN FRONT OF ME THE CAR APPLIED AUTOMATIC BRAKING SYSTEM. CAR CAME ALMOST TO A COMPLETE STOP CAUSING ME NECK AND BACK PAIN. THERE WAS NO WARNING THERE WAS ABSOLUTELY NO REASONI WAS USING CRUISE CONTROL. DEALER FIND NOTHING WRONG WITH THE CAR. VERY NERVOUS ABOUT DRIVING THIS CAR NOW. IT WAS A CLEAR SUNNY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340395July 20, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT WHILE COASTING DOWNHILL, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT ON APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED AND THE CHECK ENGINE WARNING LIGHT DISAPPEARED. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO BEND HONDA LOCATED AT 2225 NE HWY 20, BEND, OR 97701, (541)797-2054, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340408July 20, 2020
AIR BAGS, UNKNOWN OR OTHER
THREE ISSUES - 1 - THE KNOB ON MY SHIFT BROKE AND POPPED OFF. THE PLASTIC BROKE, AND RENDERED THE BUTTON USELESS. 2 - THE PASSENGER SIDE AIRBAG WORKS INTERMITTENTLY. DOES NOT SEEM TO BE IMPACTED BY WEIGHT, BUT THE LIGHT COMES ON SOMETIMES OTHER TIMES IT DOES NOT. 3 - THE SIDE PANEL OF THE SEAT THAT HOLDS THE ELECTRONICS FOR THE SEAT POPPED OFF AND DOES NOT GO BACK ON. ANOTHER JUNK PIECE OF PLASTIC. THIS HAS CAUSED THE SEAT TO ADJUST UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340438July 20, 2020
ENGINE
OCCASIONALLY, THERE IS A STRONG GASOLINE SMELL IN THE CABIN WHEN DRIVING. ALSO, WHEN ENGINE OIL IS CHANGED, IT EMITS A STRONG GAS SMELL. I TOOK IT TO CRISWELL HONDA IN GERMANTOWN, MD, AND I WAS TOLD THAT IT IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340480July 20, 2020
ELECTRICAL SYSTEM
THE TOUCH SCREEN RADIO WILL GO DARK SOMETIMES, BUT ALSO IT WILL SHOW THE BRIGHTNESS DISPLAY AND TURN THE SCREEN BRIGHTNESS ALL THE WAY UP AT NIGHT WHILE I'M DRIVING. IT REALLY BOTHERS ME AND IS DANGEROUS, I HAVE TO PULL OVER FROM DRIVING AND TURN IT BACK DOWN, AND SOMETIMES THE TOUCH SCREEN WONT WORK! THE VOLUME TURNS UP ON IT'S OWN, THE WHOLE TOUCH SCREEN RADIO IS REALLY MESSED UP. I JUST SIGNED FOR THIS CAR AND IT ONLY HAS 36,000 MILES ON IT! I'VE READ MANY OF OTHER COMPLAINTS ABOUT THIS TOO, IT NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340483July 20, 2020
POWER TRAIN
VEHICLE STALLS WHILE REVERSING IN A PARKING LOT WHILE IN MOTION. I BELIEVE THIS TO BE RELATED TO HONDA/SERVICE BULLETIN 18-072 AS ATTACHED. THIS HAS BEEN OBSERVED 3 TIMES. ON COLD START AFTER ABOUT 5-10 SECONDS THE ENGINE DIES. ADDITIONALLY NO DIAGNOSTIC ERROR CODE OR CHECK ENGINE LIGHT ILLUMINATES GIVING NO INDICATION THERE IS A PROBLEM. THE CAR DOES START AFTER THIS HAPPENS ALTHOUGH IT HAS IN THE PAST, NOT THE LAST TIME THIS ISSUE OCCURRED, I DID HEAVE TO CHOKE THE ENGINE TO GET IT TO START. DURING THE LAST INCIDENT THE AMBIENT OUTSIDE TEMPERATURE WAS ~70F. THE CAR WAS STARTED AND PUT INTO REVERSE WITHIN THE FIRST 5 SECONDS OF IGNITION. THE VEHICLE WAS ON A FLAT SURFACE DURING THE INCIDENT. NO ACCESSORIES WERE RUNNING EXCEPT FOR THE HEADLIGHTS. I WAS NOT TURNING BUT BACKING UP STRAIGHT INTO A PARKING SPOT BEFORE LOSS OF POWER AND CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340514July 20, 2020
AIR BAGS
I WAS NOTIFIED IN MARCH THAT MY HONDA CR'V'S AIR BAG WAS RECALLED AND COULD BE POTENTIALLY DEADLY OR INEFFECTIVE IN A CRASH. THIS CAR WAS BEING DRIVEN BY MY SON AND WAS TO BE HIS CAR UNTIL THE RECALL CAME THROUGH. IT'S NOW ALMOST THE END OF JULY AND THERE IS NO NEW INFORMATION REGARDING WHEN THE PARTS WILL BE AVAILABLE TO FIX THIS SITUATION. I NEED TO BE ABLE TO GIVE MY SON A SAFE CAR TO DRIVE FOR WORK AND COLLEGE; WHAT ARE MY OPTIONS IF HONDA ISN'T REPLACING THE AIR BAGS IN A TIMELY MANNER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340122July 18, 2020
AIR BAGS
HONDA HAS NOT REMEDIED THEIR AIRBAG RECALL AFTER 7 MONTHS, WHICH SEEMS LIKE PLENTTY OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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