Honda CR-V Complaints

16,579 consumer complaints on file.

#11548656October 6, 2023
STEERING
Torque sensor internal failure causing notchy operation of steering. Safety issue concerning unpredictable jerkiness in the steering, especially at speeds over 40 mph. Confirmed by Coggin Honda of St. Augustine. Entire steering rack had to be replaced at a cost of over $3,300.00. No warnings prior to failure of the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548720October 6, 2023
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2015 Honda CR-V. The contact stated that while driving at an undisclosed speed, the sun visor failed to stay secured, potentially obstructing visibility. The vehicle was taken to the dealer, who determined that the visor would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548746October 6, 2023
ENGINE
I was driving south on the Fl Turnpike when my vehicle shuts off,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548737October 6, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
Hood shakes like crazy at sppeds over 60 MPH, brought to dealer and they said it was "Normal" and there is nothing they can do. it is shaking badly and I worry it will pop up and cause an accident. Not pleased with this at all. Second thing is it has developed a loud wind noise on passengers side "a" pillar near the windshield it seems. Going in to the dealer for them to look at that next week, as was not present when new, and we have now about 12,000 miles on it and it is about 10 months old. Other issue is the drivers side mirror shakes and vibrates lots at highway speeds making it difficult to use day or night, it is terrible. So far, not a happy customer. Lastly, the horn is really not loud enough, and also complained to dealer about that and they said "they are all like that" nothing they can do..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548347October 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Four different times when driving through an underpass. My car instantly slammed on the brakes. Almost causing an accident the last time. I took it to the Honda dealership after 2nd incident and they could not find the problem. Happened twice since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548409October 5, 2023
ELECTRICAL SYSTEM
Auto door locking system attempts to lock all four doors every time the vehicle drops below 10 miles per hour and then goes above 10 mph. All four doors can be manually locked and show they are locked when the motion auto lock system thinks one or more are not locked and attempts to lock after 10 miles per hour. This continues for every trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548430October 5, 2023
ENGINE
The contact owns a 2017 Honda CR-V. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle and the steering wheel was vibrating abnormally. The contact stated that his daughter depressed the accelerator pedal, and the vehicle failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel injection system had failed, and the engine was misfiring. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 113,859.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548477October 5, 2023
STRUCTURE
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548528October 5, 2023
FUEL/PROPULSION SYSTEM
We've had to tow our car to the dealership 2 times due to fuel pump, fuel injector related issues. It seems for the year 2017 CRV this is a very common and known issue but Honda is not acknowledging it. Tech notes state: CUSTOMER STATES MULTIPLE WARNING LIGHTS ARE ON AND VEHICLE WILL NO ACCELERATE PAST 20MPH. PLEASE CHECK AND ADVISE. FOUND CODE P0301 STORED. CHECKED COOLANT LEVEL AND FOUND OK.CHECKED FREEZE FRAME DATA. FOUND ST FUEL TRIM IS AT 0.82. SYSTEM IS RUNNING VERY RICH. RECOMMEND SB 19- 032 IS PERFORMED. AFTER A/F TEST SHOULD BE PERFORMED TO DETERMINE IF INJECTORS NEED REPLACEMENT AS WELL. PERFORMED SB 19-032.1245B5 Reset the maintenance minder. Update the PGM-FI and TCU software. Replace the oil, and do the throttle position reset and PCM idle learn procedure. (A/C control unit replacement not necessary.) 0.6 hr
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548534October 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving and randomly , even though there was no imminent danger , the brake warning light flashed across my dashboard and immediately the car automatically slammed down on the brake even though my foot was not on the pedal. Luckily the person behind me did not collide into me. This is the second time it has happened in one week. I take my car to the Honda dealership tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548515October 5, 2023
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2022 Honda CR-V. The contact stated while the vehicle was parked in the driveway, the contact’s daughter’s head had got stuck in the window. The contact’s grandmother attempted to lower the window, but the window failed to roll down. When the window was finally rolled down, the contact’s daughter was unconscious. The contact’s daughter needed CPR and was left with bruising on her neck and upper back. The contact’s daughter received medical attention in the ER. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11548287October 4, 2023
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Fuel injectors. This causes electronic safety system to go haywire telling me they have malfuctioned. Evidently this is caused by the fuel injectors going bad. This puts the safety of me and my family at risk. All these failures can cause an accident. Research shows Honda Knows this and has discontinued the fuel injectors because they are faulty leaving owners without any resolution. They have no timeframe to resolve this. Could be months with owners not knowing how to proceed. therefore should not Honda be forced to buy back the curve just like Volkswagen did a few years back. Tired of car manufacturers putting the publics safety at fault because they put profits ahead of safety. I did my due diligence in researching this. Dealership in no help as their hands are tied because of Honda corporations failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548292October 4, 2023
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Tail lights cracked on their own during summer possibly due to high heat index. Adaptive cruise control system has given me an error/failure to start up several times when starting my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548337October 4, 2023
FUEL/PROPULSION SYSTEM, ENGINE
On two separate occasions, the car shut off shortly after the car was turned on. After the first occasion, we thought it was a battery problem and called AAA. They said the battery was in good condition ( it was replaced in 3.2023) and the car turned on after a jump start. Several weeks later the same thing happened and the car would not turn on even after a jump start. I had the car towed to a local auto store where they told us the work up showed a P0087 error - low fuel pressure. This was a felt to be an issue with the fuel pump and recommended we take the car to Honda as this was supposed to be under recall for CRVs from 2018 and 2019. We towed the car to Honda and they confirmed it was fuel pump issue but our car VIN was NOT associated with the current recall. The dealership and Honda Corporate ultimately refused to cover the cost of repair/replacement of fuel pump as they said our vehicle is currently not under the recall despite the fact that our Honda CRV is also from 2019. I am filing this complaint to notify NTHSB of the issue we had and whether our vehicle and potentially other vehicles would need to be included in the current recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547985October 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This was a recurrence of the incident that occurred approximately two months ago and was assigned Tracking No. 11536519. Same thing occurred--traveling on paved street in town at 35 mph with no traffic ahead or behind--AEB or Forward Collision Avoidance system engaged for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548087October 3, 2023
SEATS, AIR BAGS
I have 2017 Honda CRV. I observed that my driver sear cushion is deformed. I took my vehicle to Honda dealer they inspected and said my cushion is deformed and airbag is loose. I called honda and they said they will investigate the issue, they investigated the issue and came back with comments that seat frame is bent and due to vehicle is outside warranty they can’t repair it. I checked online and found that people reported same issue in 2017 and honda fixed those issues. see - [XXX] Now I feel many people like me would have same issue and possible that they even dont know that air bag is loose and I believe its a safety issue. I feel someone should investigate this matter. I found this site and thought of sharing this. I observed this distortion of foam cushion since I bought my car but never gave any attentions to take it to dealer for checkup. I deeply regret it and now I am worried that this loose airbag is a safety issue. I AM SURE THIS ISSUE IS WITH MANY HONDA CRV 2017 CARS AND DRIVERS EVEN DONT KNOW THAT AIR BAG IS LOOSE. PLEASE INVESTIGATE. when I was on the call with honda representative I felt helpless as they were like its your mistake , our dealer said its because of outside influence and we cant fix it. I bought this car as new and it was never in any kind of accident. THEY ARE NOT READY TO ACCEPT THAT IT’S A MANUFACTURING DEFECT. PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547862October 2, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Was driving at night when automatic emergency braking immediately kicked with no car immediately in front of us What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic emergency braking system. yes How was your safety or the safety of others put at risk? there was a car behind us that also had to suddenly brake. if they had not, we would have been in a car accident Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547647October 2, 2023
STEERING
The car has a very sticky feeling when steering. The car is very hard to steer at higher speeds and makes it very hard to maneuver in case of emergency The steering locks and gets super hard to turn at speeds greater than 20 mph. I have already been in a minor accident which I couldn’t swerve away from a car coming into my lane
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11547581October 1, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
Two issues are going on and have been going on since I have had the vehicle: 1. The car will spontaneously brake HARD when going down the road with no particular reason. It most frequently happens on the highway and it happens sporadically so it is difficult to replicate. I see it often but not all the time when crossing under an overpass or going off on an exit. The amount of brake use varies as well, sometimes just a tap and sometimes quite significant, losing 20-30 mph in seconds. 2. The infotainment system goes on the blink. Often starts with the brightness setting flashing up on the screen when nothing has been touched. Then it will go away, then brightness will blink back up, then the whole screen is useless / frozen or just disappears all together. I have a few videos of this. The ONLY way to get it to work again is by stopping the car, turning it off and restarting it. This obviously is not possible at certain times and can be really difficult to deal with when going through a big city and relying on the map to help you navigate both roads and traffic (like when it happened on the George Washington Bridge in NYC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547639October 1, 2023
ENGINE
As nearly every Honda CR-V driver of this generation will state, the car always experienced a startling 1-2 second grind upon cold start up in a Northeast USA winter. With 198,000 miles, it began to do it at every start, especially the first start-up in the morning. I knew a while back that it was a faulty VTC actuator that Honda first knew about in the 2000s, but didn’t resolve until recently. A local Honda dealer confirmed this noise is the “normal” VTC actuator noise, and shrugged it off. They also shrugged it off when it was under an extended, covered warranty and I complained about it then. As many reading this likely know, the VTC actuator malfunction has numerous implications to the tensioner and the timing chain, among other components of the engine. Honda was allowed to brush this off because this was never considered a mandatory safety recall. And clearly, there is an issue because there is a class action lawsuit currently in California and Illinois - what about the other 48 states? Or those who are not the original owners? (I received this car in 2017 when my uncle, the original owner, passed). The VTC actuator failure is not a mild inconvenience. It can have catastrophic consequences and Honda uses it to charge customers thousands of dollars. The entire experience of myself and many have truly made me lose faith in whatever the NHTSA is supposed to do in order to ensure the safety of drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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