Honda CR-V Complaints

16,579 consumer complaints on file.

#11547640October 1, 2023
ELECTRICAL SYSTEM
In July of this year, I took a 20 minute drive with my kids and then went to a bagel shop. I tried to turn on the car and it acted like the battery had been drained. I got a jump, had my battery tested, and it was fine. A week later, it started happening nearly any time I took a short trip, and I needed to purchase a portable jump starter. I then had my alternator and battery tested again, and both were in working condition and passed. On September 12th, 2023, as I was pulling into my driveway, my power steering locked up on and off and I could not turn my car once it was in my driveway. I turned it off and it would not restart again (like I had left my lights on all night). I jumped it and let it run for an hour. I rode it around the block and it seemed fine, but I took it to a shop that I trust. They informed me that my alternator was only charging my battery when my high beam lights were on and that there was a service bulletin by Honda regarding a software update to the PCM if this occurred. Honda charged me $189 to have the software updated, and I needed a new battery because the faulty charging circuit fried a battery that I got this year. This should be a mandatory recall because if my kids and I were driving and my power steering locked like that on a highway, we could have been killed. If you had an actual recall on this, you could actually possibly save many lives on this popular vehicle!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547545September 30, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
UNKNOWN Car horn/ insufficient sound/ volume. Parking sensors do not work intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547309September 29, 2023
STEERING
I have been experiencing issues wherein the steering wheel sticks when turning both left and right. This has become progressively worse and It can make it difficult to control the vehicle. The steering also makes a clicking/creaking noise when backing. I had my vehicle inspected and have been advised that the power steering gear box and column be replaced for $4,100 for just parts, but the parts are on back order nationwide so it could be a few weeks before my vehicle can be repaired. I see online that many owners are experiencing the same issues with this model and in conjunction with the parts being on backorder nationwide, this also tells me this is a common issue. This is the only vehicle I have and I have already contacted Honda to find out where there is no recall for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547240September 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I experienced “phantom braking” while driving across an intersection. The vehicle “brake” warning appeared on the display screen without any obstruction on the road. It then very abruptly screeched to a halt automatically. This incident put my infant, myself, and other drivers at risk. The speed limit on that street is 35 mph. Sudden braking to that degree can cause a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547059September 28, 2023
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was taken to the dealer where it remained. The vehicle was inspected, and it was determined that the rear subframe was damaged beyond repair due to extreme corrosion. The contact was informed by the dealer that a case would be opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that she would receive a call back however, the contact had not yet received the call back. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547095September 28, 2023
POWER TRAIN
The vehicle has been diagnosed with transmission problem even though it has only 39835 miles and I'm the original owner. Yes, it could be available for inspection. So far, my issue seems to not be a risk yet, only that the problem is there. It would be a risk if problem gets worse. One can read about other CR-V owners issues on various sites. There is a rather lengthy list. My particular issue is a loud whining when I am trying to accelerate to 40 mph, then whining continues along with road noise and vibration. It was confirmed at an independent service center. It has not been inspected by manufacturer, police or insurance. There are no warning lamps or messages yet. It is a recurring issue every time I drive the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547096September 28, 2023
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Driving on the freeway with my foot on the accelerator, the car lost power even thought the engine was running. The engine light came on as a static light - it was not blinking. I pulled off the freeway, put the car in park, and shut the engine off. When I restarted the car the engine light was off and I was able to accelerate again. After the first incident, I took it to a Honda dealer who replaced the fuel injectors. This did not solve the problem as it happened on the drive back from the dealers when I was again driving on a freeway with my foot on the accelerator and I lost all power, the engine was still running and the engine light came on. I pulled off the freeway, put the car in park, and turned off the engine. The car is now at the second dealer to determine the cause. My car only has 46000 miles on it and there should not be these types of uses with the low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547100September 28, 2023
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have been having issues with steering on the Honda CRV. The steering catches while driving down the interstate, which makes it hard to keep it in your lane. I have had the vehicle into the Honda dealer twice and they say that they can’t find anything wrong with the steering. The auto braking also comes on unexpectedly at times. I have contacted American Honda twice and can’t get a response on what I should do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546816September 27, 2023
STRUCTURE
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer, who informed the contact that they could not repair the vehicle. The dealer then sent a diagnostic report with pictures to the manufacturer. The contact contacted the manufacturer, who advised that they were considering buying back the vehicle or negotiating a trade-in. The contact stated that she later followed up with the manufacturer and was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546900September 27, 2023
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact stated while driving 55 MPH, the vehicle started shaking and vibrating. The contact stated that the check engine warning light was illuminated. The vehicle had recently been repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was shaking and vibrating at various speeds. The vehicle was taken to the yearly State vehicle inspection and the state inspectors refused to complete the inspection due to the extreme corrosion and holes in the rear sub frame. The vehicle was then taken to another State Inspection station and the contact was informed that the vehicle would not pass the State Inspection. The contact called the manufacturer and a manufacturer inspection had been scheduled. The vehicle had not been repaired. The failure mileage was 157,034.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546938September 27, 2023
SUSPENSION
Ref: NHTSA Recall #23V-228 We are requesting that the recall be reopened and revised to add complaint regarding Smail Honda located 5043, RT 30, Greensburg, PA 15601 who damaged our car when doing the recall. The dealership damaged the vehicle when they did recall attachment of braces, to the point where it will no longer pass Required PA Safety Inspection. On 9/21/23 we took our car to Smail Honda Village in Greensburg for Honda Campaign: UE3 related to corrosion of the rear frame on our 2007 Honda CRV. According to the reason for the recall “Corrosion can form in the rear frame” and “the rear frame can deteriorate”. In the recall notice, we were told: “Your Honda dealer will inspect the rear frame for corrosion…. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you.” My husband was told that the corrosion was so bad in the rear of the vehicle that it will not pass inspection. If it cannot pass the next PA state inspection, then essentially, it should be considered unsafe to drive. This would appear to represent the “spirit” of the recall which is to get unsafe Honda cars off the road and save lives. Nevertheless, the dealership did not offer to repurchase the vehicle as they should have done but they continued to attach the brace to this severely rusted frame which they, themselves, have determined is so bad that it will not pass inspection. The dealership has failed to remedy the dangerous corrosion of the rear frame in this vehicle which is the basic intent of the recall, and we are extremely dissatisfied with the attempt to remedy this safety issue. We are requesting that Honda Repurchase this vehicle and indicated in recall notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546537September 26, 2023
ELECTRICAL SYSTEM
I just purchased this vehicle in June 2023. For the first couple of months, I had no problems. Then on August 25, the battery was dead and I needed a jump. I took it to my local auto parts store who tested my less then 2 year old battery and said it was fine. They also tested the alternator and starter, both were fine. Then, on September 5, another dead battery. I waited 3 hours for roadside assistance to come and give me a jump. Next incident, September 19. Again, needed a jump and again on September 25. This is my only car so I need it to be reliable. I have only purchased Hondas for the last 20 years, but I will never again buy a Honda. My car is now at the shop to see if they can determine what is causing the parasitic drain to my battery in the hopes of fixing it but after looking this issue up online, I can see there are 100's if not 1,000's of people experiencing this same issue. Additionally, there was a class-action lawsuit for 2017-2020 model years for the same issue: battery won't hold a charge. With as much money as we hard-working people spend to buy a Honda, we should at least be able to expect that it will start!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546541September 26, 2023
STRUCTURE:BODY
On October 9, 2022, I filed a complaint with NHTSA regarding this vehicle due to excessive and extreme rear frame corrosion. On May 6, 2023, my son was driving this vehicle and was involved in an incident while the vehicle was in motion. The rear subframe separated from the vehicle on the driver side. My son lost control of the vehicle. Fortunately, my son was able to avoid a direct collision with oncoming traffic. On May 15, 2023, the vehicle was towed to Victory Honda in Monroe, Michigan. The vehicle was inspected, and we were assigned a case number (#13814983). We were promised a loaner vehicle (which has never been made available). As a result, my son had to resign his position at work because he lost his mode of transportation. I have called American Honda on a weekly basis requesting an update. I've been told our case is almost completed. We have been waiting for more than 4 months for the buyback as promised. We were told we would be getting $7,900 for the CR-V, plus out of pocket costs paid for a rental car on two occasions and payment for recent mechanical improvements. Honda USA has failed to resolve this manner in a reasonable and timely manner. 100+ days is not timely. We have lost income due to the loss of use of this vehicle. We have not been provided the loaner vehicle as promised. Please escalate our complaint. This is the second time this matter is being reported to the NHTSA. Please note, this is more serious now since my son was driving the vehicle when the subframe separated. He could have been killed or badly injured.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11546547September 26, 2023
ELECTRICAL SYSTEM
ALL WARNING LIGHTS FLASH THROUGH AND CHIME AND IT STAYS THIS WAYS FOR DAYS THEN STOPS THEN STARTS UP AGAIN. IT CYCLES THROUGH EACH EMERGENCY SETTING INCLUDING BRAKING. TIRE, LANE DEPARTURE... NOT SAFE SINCE YOU DONT KNOW IF ANY OF THESE ARE REAL WARNINGS. HAD IT SCOPED AND NO ISSUES SHOWED UP. HAVE SEEN MANY COMPLAINTS BUT NO SOLUTIONS. DANGEROUS AND ANNOYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546557September 26, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On Sep 19, 2023 at about 6:10pm I got into my car at the CVS parking lot to drive home. As I reared back to get out of my parking spot, I heard a loud sound as if I had hit something on the passenger side and I returned my car to the initial spot to get out of the car and check what had happened. When I put the car into parking and tried to stop the engine, the car refused to stop. My foot was on the break, I was trying to turn off the engine but the car accelerated, went forward, then backwards, and kept going back and forth in all directions without me being able to control it. At the end it headed on the road when finally another car hit my car and this caused the car to stop. When the car stopped, it was still on Park and I was then able to turn it off. This happened in the evening. In the morning when I was going to work, as I entered my garage I tried to turn off the radio because there was no reception but I was not able to turn off the radio or to lower the volume. At that time I did not think it was an issue but in retrospect, I think the two incidents might be connected. At the end of July 2023 (about a month and a half before the accident) I started getting multiple warning signals on the dashboard and then I took my car to Honda Dealership who fixed the electronics for $850 and the car was returned to me. I have a police report # 2023-09190211 with witnesses for the accident on 9/19/2023 and the Honda Dealership should have detailed records from their work because it was quite recent. It is a miracle that there were no injured people as a result of this accident. It was extremely scary and horrible to be in a car that cannot be controlled. This has to be investigated and measures should be taken to prevent this from happening to others. I have not received yet the assessment from the insurance and I can provide more details when they share their findings.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11546615September 26, 2023
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
The contact owns a 2019 Honda CR-V. The contact stated while driving 25-30 MPH, the vehicle shuddered and lost motive power. Several unknown warning lights were illuminated. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546642September 26, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since 2018 have had sporadic electrical issues, brightness light comes on and then radio goes haywire changing channels on it’s own etc. Warning lights sporadically come on. Rear alert sensor stopped working for a while. Automatic braking has engaged several times without warning and no cars or objects in front of me while driving (very dangerous). When getting oil changes at dealer I mentioned the problem (1st time was radio only and they claimed to do a software update). Next time when I mentioned and showed a video they told me they know there’s a problem but don’t know how to fix it. Yesterday all my saved routes on my GPS including “home” were gone. The problems are becoming more frequent. Several times this week and from what I’ve read many people having the same problem and Honda not recalling the vehicle. Some people told it’s a defective BCM that’s back ordered and others say their cars are stalling, alarms going off , not being able to shut off the car and locks and FOB not working. Of course my car is out of warranty. These are serious issues and I’m afraid that my car is unsafe to drive. Others have claimed that dealers said there are also fuel injector problems. Apparently 2018 and other later models have been recalled but not the 2017. Many others being charged thousands of dollar to fix problem and then the problem comes back again. Someone needs to make Honda correct these serious safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546543September 26, 2023
ENGINE
3-27-23 to3-28-23,3,950miles. Oil leak.seal tensor 4-6-23 to 4-7-23 ,oil leak timing cover seal 7-3-23 to 7-5-23 oil leak oil pan seal 7-24-23 to 8-11-23 oil leak photos sent to dpsm, reseal **21 week days** 8-24-23 tru today still in shop as of 9-26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546525September 26, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
Since purchasing the car new, there have been four instances in which the collision sensor has falsely detected object of vehicles that are no where in sight. The "BRAKE" warning flashes and then the car brakes hard, sometimes to a complete stop when no object/car are beside/in front of me. These have happened going at speed between 25-50mph. This is very dangerous because anyone behind could collide with me from behind and put my family in danger. These event happened at 10,000 miles. 20,000 miles, and up to 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546311September 25, 2023
FUEL/PROPULSION SYSTEM
I purchased my 2019 Honda Crv exl brand new. There is a history of fuel injectors problems. All of my dashboard lights come on all the time. It may go off for a few hours then come back on again. Honda knows of this problem. It is a manufacturer defect. I went to Honda to price the charge. I want to charge 2000 dollars to replace the fuel injectors. Honda should take responsibility and replace this part. It is a safety hazard for my waning lights not work because of the fuel injectors. Plus Honda is trying to make money off of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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