Honda Clarity Complaints

228 consumer complaints on file.

#11279670November 12, 2019
FUEL/PROPULSION SYSTEM, EQUIPMENT
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA (877-418-8323, LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO THE SAME DUBLIN HONDA DEALER WHERE THE WATER PUMP WAS REPLACED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK POWER SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268872October 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHEN THE VEHICLE SWITCHED FROM RUNNING ON THE BATTERY TO FUEL, THE VEHICLE LOST POWER. IN ADDITION, THE ENGINE RAN ON VERY HIGH RPMS AND THE VEHICLE LOST POWER WITHOUT WARNING AND CAME TO A COMPLETE STOP WHILE DRIVING 65 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269630October 14, 2019
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
PHEV BURNING SMELL ECON (EV) DRIVING. IT HAPPENED 2 TIMES AFTER THE BATTERY DROPS TO TWO BARS, WHICH MEANS MODE WAS CHANGED TO HYBRID FROM ECON. THERE WERE BIG VROOM SOUNDS FROM ENGINE ROOM WHEN EV MODE CONVERTED HYBRID MODE AT THE SPEED OF 60-70 MPH. EVEN AT THE SPEED OF 5-10 MPH, THE ENGINE SOUND WAS REALLY BIG (IT SOUNDED LIKE REALLY HIGH RPM AT THE LOW SPEED). AROUND 2-3 MIN DRIVING AS HYBRID MODE FROM ECON, I FELT VERY STRONG BURNING SMELL FROM THE ENGINE AREA. I GOOGLED AND FOUND I'M NOT THE ONLY PERSON WHO EXPERIENCED THIS PROBLEM. THERE WOULD BE PROBLEMS WITH EV, ICE, HYBRID SYSTEM. ALSO IT COULD BE FIRE HAZARD WHEN BEING CHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266735October 7, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 5 MPH, THE BATTERY WAS DEPLETED AND THE ENGINE MODE ENGAGED; HOWEVER, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. THE VEHICLE WAS RECHARGED AND WORKED AS DESIGNED. THE ENGINE SYSTEM, ADAPTIVE CRUISE CONTROL, ROAD DEPARTURE, AND POWER STEERING WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268550October 2, 2019
UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC
VEHICLE'S SAFETY FEATURES (BRAKE ASSIST AND/OR COLLISION MITIGATION BRAKING SYSTEM) WILL ACTIVATE EITHER EXCESSIVELY OR OCCASIONALLY WHEN THERE IS NO OBSTRUCTION WHATSOEVER. THE FULL FORCE BRAKING IN TRAFFIC FOR NO APPARENT REASON COULD EASILY CAUSE ANOTHER VEHICLE TO CRASH INTO MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257802September 24, 2019
EQUIPMENT
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. KEN HARVEY'S DUBLIN HONDA (6300 DUBLIN BLVD, DUBLIN, CA 94568) CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256682September 19, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9637) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221347June 19, 2019
EXTERIOR LIGHTING
WHILE THE VEHICLE HAS LED HEADLIGHTS, THE VISIBILITY AT NIGHT IS NOT THE BEST. THIS IS WORSE DURING RAINING DAYS, ESPECIALLY AT NIGHT. THE CAR DOES NOT HAVE AN OPTION FOR FOG LIGHTS WHICH COULD HELP WITH THIS ISSUE. THE DRL IS REALLY JUST COSMETIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217390June 2, 2019
FUEL/PROPULSION SYSTEM
WE LEASED OUR VEHICLE IN NOVEMBER OF 2018. FROM THE TEST DRIVE AND GOING FORWARD WE NOTICED HIGH ENGINE IDLE DURING ACCELERATION BUT WAS TOLD THE CAR NEEDED TO BE CHARGED.(WE WERE NEVER TOLD OF ANYTHING REGARDING LOSS OF ENGINE POWER OR ACCELERATION IF THE BATTERY IS LOW! FALSE ADVERTISING!) AS THE DAYS WENT BY WE NOTICED THE ISSUE GETTING WORSE AND THAT THE REVVING WAS ACTUALLY THE CAR LOSING POWER WHEN DRIVING IN ANY CONDITION OR DRIVING MODE. WHILE DRIVING THE CAR AND THE BATTERY GETS TO TWO BARS THE CAR WOULD LOOSE POWER AND WILL NOT GO OVER 10 MPH. THIS HAS HAPPENED TO MY WIFE ON NUMEROUS OCCASIONS AND A FEW WHILE DRIVING ON THE HIGHWAY AT SPEEDS OF 60 TO 70 MPH AND SUDDENLY THE CAR DOESN'T WANT TO GO AND THE ENGINE REVS AND THE RPM'S GO UP BECAUSE THE CAR IS LOOSING POWER AS YOUR STEPPING ON THE GAS PEDAL. MY WIFE HAD TO PULL OVER TO THE SIDE. THANKFULLY THERE WEREN'T MANY CARS AROUND HER. THIS IS A DANGERS SITUATION AND IS NOT NORMAL! MY WIFE FEARS FOR HER LIFE AND DOES NOT LIKE TO DRIVE THE VEHICLE!!!. WE HAVE BROUGHT THE CAR TO SERVICE AND COMPLAINED ABOUT THE ISSUE AT LEAST 3 TIMES. THEY CLAIM THAT THEY CANT DUPLICATE THE PROBLEM AND THERE'S NOTHING THEY CAN DO. THEY JUST TELL US TO PICK THE CAR UP AND JUST SEND US ON OUR WAY. THIS IS UNACCEPTABLE! WE'VE EVEN PUT IN A CLAIM WITH AMERICAN HONDA AND SO FARE THEY ARE NO HELP AS WELL! PLEASE FIX THIS PROBLEM BEFORE SOMEONE SERIOUSLY GETS HURT OR DIES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208982May 21, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 251-2995) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE CHARGED AND OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205922May 6, 2019
FUEL/PROPULSION SYSTEM
WE LEASED A 2018 HONDA CLARITY IN DECEMBER OF 2017. SINCE THEN, THE CAR HAS LOST POWER SEVERAL TIMES (OVER 25 TIMES). ATTACHED ARE 2 SEPARATE VIDEO CLIPS SHOWING THE CAR LOSING POWER. THE CAR FEELS LIKE THE ENGINE DISENGAGES AND THE REVOLUTIONS GO UP, BUT THE CAR SLOWS DOWN. I HAVE BEEN ON THE FREEWAY GOING UP A HILL, WHEN THE ENGINE LOST POWER. WE WENT FROM 65 MPH DOWN TO 20 MPH. I HAD TO FULLY STOP IN THE EMERGENCY LANE AND ACCELERATE AGAIN TO CLEAR THE ISSUE. THE LOSS OF POWER HAS HAPPENED ON FLAT RESIDENTIAL STREETS, BUSY MULTI-LANE HIGHWAYS, WHILE ACCELERATING OUT OF A DRIVEWAYS, AND ACCELERATING UP LARGE AND SMALL HILLS. THOUGH IT HAS TAKEN AWHILE TO ESTABLISH A PATTERN, IT APPEARS TO HAPPEN WHEN THE ELECTRICAL CHARGE FALLS TO 1 OR 2 BARS. I HAVE TAKEN THE CAR TO THE DEALER OVER 3 TIMES WHO UPDATED THE SOFTWARE BUT THAT HAS NOT SOLVED THE PROBLEM. EVEN THOUGH THE DEALER HAS THE VIDEO CLIPS, THE DEALER HAS STATED THAT THEY HAVE NOT BEEN ABLE TO DUPLICATE OR FIND THE PROBLEM AND RECOMMENDS THAT I CHARGE THE CAR EVERY NIGHT. THIS IS NOT THE CAR I PURCHASED. I SHOULD BE ABLE TO PLUG IN THE CAR TO CHARGE IT OR USE MY ENGINE TO CHARGE THE CAR. THE DEALER IS ALSO UNWILLING TO SOLVE MY ISSUES OR REPLACE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204270April 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON APPROX 6 OCCASIONS, WHEN EV POWER IS USED UP, THE CAR SWITCHES TO ICE MODE WITH ISSUES. WHEN TRAVELING UP HILL, IT FEELS LIKE THE TRANSMISSION IS NOT ENGAGING. THE VEHICLE LOSSES POWER, AND DOES NOT ACCELERATE. THE ICE REVS EXTREMELY HIGH WITHOUT SPEED GAIN. HAVE ALSO EXPERIENCED A DOWNHILL SITUATION WITH NEARLY FULL EV IN EV MODE. VEHICLE FEELS LIKE IT DISENGAGES DRIVETRAIN. WHEN PRESSING THE ACCELERATOR, THERE WAS NO RESPONSE. ONE FEELS HELPLESS WHEN THIS OCCURS. MOST OF THE TIME, THE CAR HAD SWITCHES FROM EV TO HV AUTOMATICALLY, WITHOUT ISSUE. BUT, THE ABOVE PHENOMENA HAS HAPPENED 6 TIMES IN THE LAST YEAR THIS IS UNSAFE. THE VEHICLE WAS SOLD AS AN EV, WITH A GAS ENGINE TO TAKE OVER WHEN EV RUNS OUT. AT NO TIME WAS THERE ANY EXPLANATION REGARDING POTENTIAL SITUATIONS THAT WOULD CAUSE THE VEHICLE TO BECOME UNSAFE AND LOSE POWER. ONE SHOULD NOT HAVE TO ENSURE RESERVE EV POWER FOR POTENTIAL POWER LOSS SITUATIONS. WHEN THESE SITUATIONS HAVE OCCURRED, UPON SHUTTING OFF THE CAR AND EXITING, THERE IS A STRONG SMELL OF BURNING RUBBER AND OTHER MATERIAL SIMILAR TO TRANSMISSION AND BRAKES, OR HOT METAL. CLEARLY SOMETHING IS OVERHEATING, AND IF THE VEHICLE WAS NOT SHUTDOWN AND ALLOWED TO COOL, A REASONABLE PERSON MIGHT CONCLUDE THAT SIGNIFICANT DAMAGE TO THE ENGINE, ELECTRIC MOTORS, EV BATTERY, OR TRANSMISSION WOULD TAKE PLACE. I AM NO LONGER DRIVING THE VEHICLE AS A PURE EV FOR CITY DRIVING. THE FEAR OF POWER LOSS WITHOUT CONTROL IS EXTREMELY UPSETTING, AND CONSEQUENTLY, NOT GETTING THE VALUE OF VEHICLE. MY SPOUSE WILL NOT DRIVE THE VEHICLE AS DRIVER OR PASSENGER IF THE TRIP IS TO EXCEED 20 MILES IN ONE DIRECTION. MY GAS SAVINGS HAS DROPPED CONSIDERABLY AS I AM UNABLE TO RISK RUNNING OUT OF EV BEFORE MY TRIP ENDS. THIS VEHICLE HAS BEEN TAKEN TO THE DEALER 3 TIMES, AND INSPECTED BY HONDA OF AMERICA. THEY DENY THERE IS ANYTHING WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204059April 26, 2019
ENGINE, VEHICLE SPEED CONTROL
THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202812April 22, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
STATE OF DRIVING CONDITION: THE CAR WAS SET IN CRUISE AT 70 MPH IN HV MODE (NOT CHARGE MODE). EV RANGE WAS 30 MILE REMAINING, APPROXIMATELY 70% OF BATTERY REMAINING. THE HONDA CLARITY PHEV SPONTANEOUS EXCESSIVE REVVING THE ENGINE WHILE CRUISING AT A CONSTANT SPEED ON FLAT HIGHWAY ROAD THEN THE CAR DROPPED SPEED BY ITSELF WITHOUT ANY CAR IN FRONT. ONCE I NOTICE THE CAR DOES NOT HAVE POWER TO REGAIN TO SET CRUISING SPEED, I TURNED CRUISING OFF, SWITCHED THE CAR FROM HV TO EV THEN THE ENGINE STOP DOING HIGH REVVING. I DROVE IN EV FOR 2 MINUTES THEN SWITCH BACK TO HV THEN THE CAR REGAIN ITS POWER TO RESUME CRUISING SPEED. THIS IS A VERY DANGEROUS SITUATION WHEN DRIVERS DID NOT AWARE WHEN THE CAR DECIDED TO CUT ITS POWER IN HV MODE. THIS IS THE FIRST TIME I ENCOUNTER THE SITUATION, BUT I'VE NOTICED MANY SIMILAR COMPLAINTS FROM OTHER DRIVER REGARD TO CLARITY PHEV SPONTANEOUS ENGINE REVVING ON MANY FORUM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195534April 11, 2019
SERVICE BRAKES, ENGINE
WHILE I WAS DRIVING ON CENTRAL AVE (FROM NORTH TO SOUTH) IN PHOENIX, ENGINE ERROR SIGN AND BRAKE ERROR SIGN WERE FLASHING. MEANWHILE, I COULD NOT SLOW DOWN THE CAR AS I COULD NOT PUSH THE BRAKE PEDDLE DOWN. SO, I JUST HAD TO LET THE CAR CRUISE ON ITS OWN TO SLOW DOWN WITHOUT BRAKE AND FINALLY MANAGED TO TURN INTO PALM LN FOR A STOP. LUCKILY, I WAS NOT ON THE HIGHWAY AND COULD NOT IMAGE WHAT WOULD HAPPEN IF I DROVE THE CAR WITHOUT THE CONTROL OF THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192999April 1, 2019
SERVICE BRAKES, SEATS, WHEELS
NO SPARE TIRE PROVIDED. ROADSIDE ASSISTANCE PROMISED BY HONDA WAITING TIME HAPPENED MORE THAN 4 HOURS. THIS IS POTENTIALLY DANGER WHILE WAITING FOR ROADSIDE ASSISTANCE FROM HONDA AND IT DOESN'T HAVE SPARE TIRE. SINCE ITS NEW CAR PURCHASE, HONDA PROMISED THEY FREELY PROVIDE FIRST THREE YEARS ROADSIDE ASSISTANCE. MY RECENT TRAVEL GOT TIRE FLATTENED FRONT ONE PASSENGER SIDE. TOWING TO HONDA DEALER LATER FOUND TIRE WAS NOT REPAIRABLE ( MIEAGE AT THAT TIME 3000, 3 MONTHS OLD) . MY SUSPECT TIRE STRENGTH VS VEHICLE WEIGHT. 2) THE PEDALING SPACE FOR FOOT PLACEMENT WAS VERY NARROW WHILE PUTTING FOOT ON GAS /ACCELERATOR PEDAL AND INFACT UPPER PORTION OF FOOT IS TOUCHING /STRUCK WITH TOP OF COMPARTMENT CHANMBER IN THAT AREA. THIS IS SERIOUS ISSUE IF SHOE GETS STRUCK WHILE PEDALING. 3) WHILE SEAT HEIGHT ADJUSTED THE HEAD OF THE DRIVER AND ROOF ARE ALMOST TOUCHING. ITS VERY NARROW SPACE BETWEEN HEAD OF THE DRIVER AND ROOF. WHAT HAPPENS IF AN ACCIDENT , NOT SURE HOW SAFETY WITH THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185078March 8, 2019
UNKNOWN OR OTHER
ON JANUARY 13, 2019 MY WIFE AND I WERE DRIVING ON A 1.5 HOUR TRIP ON A 4-LANE FREEWAY. THE OUTSIDE TEMPERATURE WAS 30 DEGREES. WHILE DRIVING AT 70 MPH, SUDDENLY THE INTERNAL COMBUSTION ENGINE REVVED UP DRAMATICALLY WHILE SIMULTANEOUSLY THE CAR STARTED SLOWING DOWN UNCONTROLLABLY. MY WIFE, WHO WAS DRIVING, WOULD PUSH THE ACCELERATOR AND THE ENGINE WOULD REV UP, BUT THE CAR CONTINUED TO SLOW DOWN. IT WAS AS IF THE WHEELS HAD BECOME DISCONNECTED FROM THE POWER SOURCE. FORTUNATELY, THERE WAS LITTLE TRAFFIC ON THE ROAD SO WE WERE ABLE TO PUT ON OUR EMERGENCY FLASHERS AND GRADUALLY EASE OFF THE SIDE OF THE FREEWAY AND SAFELY COME TO A CONTROLLED STOP. WE TURNED THE CAR OFF, LET IT SIT FOR A COUPLE MINUTES, THEN RE-STARTED IT. AS WE TRIED TO ACCELERATE BACK ONTO THE HIGHWAY, THE CAR WOULD MOVE FORWARD SOME, THEN THE WHEELS WOULD SEEM TO DISCONNECT AGAIN AND THE ENGINE REV WHILE SHE TRIED TO ACCELERATE, THEN SHE WOULD LET UP, TRY AGAIN, ETC., OVER AND OVER AGAIN, UNTIL GRADUALLY THE CAR BEGAN TO PICK UP SPEED. THIS WAS A VERY DANGEROUS AND SCARY SITUATION. EVENTUALLY WE GOT THE CAR RETURNED TO FULL SPEED AND DROVE WITHOUT FURTHER INCIDENT TO OUR DESTINATION. AFTER THE CAR HAD BEEN PARKED FOR APPROXIMATELY 5-6 HOURS, WE STARTED THE CAR AND ATTEMPTED TO HEAD BACK HOME. IT GOT OUT OF THE PARKING LOT FINE, BUT AS WE BEGAN DRIVING ON A 2-LANE ROAD AROUND THE 20-30 MPH SPEED THE SAME PROBLEM RE-EMERGED. THE ENGINE WOULD REV AS MY WIFE PUSHED ON THE ACCELERATOR, BUT THE SPEED OF THE CAR WOULD DECREASE ' ALLOWING NO CONTROL OF THE SPEED OF THE CAR WHATSOEVER. AGAIN, BY SLOWLY PUSHING AND RELEASING ON THE ACCELERATOR THE CAR GRADUALLY 'ENGAGED' APPROPRIATELY AND EVENTUALLY GOT UP TO NORMAL SPEED AND WE WERE ABLE TO RETURN HOME WITHOUT FURTHER INCIDENT. IF THE SAME PROBLEMS HAD OCCURRED WHILE ON A BUSY FREEWAY IT WOULD HAVE BEEN A LIFE-THREATENING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184206March 4, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
SO MY WIFE TOOK THE CLARITY ON HER REGULAR COMMUTE FOR THE FIRST TIME SINCE A BUNCH OF RECALLS WERE PERFORMED ON THE CAR ON FRIDAY. ALONG WITH A01 SERVICE, PRODUCT UPDATES 18-089, 90, 91 AND 97 WERE PERFORMED ON THE CAR. SHE RAN INTO A DANGEROUS SITUATION. I'LL LIST THE STEPS BELOW. HAS ANYONE ELSE ENCOUNTERED THIS? I PLAN TO REPORT TO NHTSA ALSO. - SHE WAS DRIVING NORMALLY ON HER WAY BACK HOME IN ECON MODE AT AROUND 70 MPH OR UNDER. PRIOR TO THE UPDATES THE BATTERY NEVER USED TO GO BELOW 9 OR 10% (LAST TWO BARS). BUT TODAY IT WENT TO NO BARS LEFT. - THE ACCELERATOR PEDAL WAS NOT RESPONSIVE AND THE SPEED STARTED DROPPING TO ABOUT 40 MPH. LUCKILY NO ONE WAS CLOSE BEHIND HER. SHE SWITCHED ON HER HAZARDS. - SHE TURNED ON HYBRID MODE AND THE CAR ACCELERATED UP AGAIN BACK TO HIGHWAY SPEEDS. IT WORKED NORMALLY ON THE REST OF THE JOURNEY HOME. SO ON ANY DAY BEFORE LAST WEEK, THE CAR WOULD A) NOT LET THE BATTERY GO BELOW 2 BARS B) KEEP UP SPEED AND AUTOMATICALLY SWITCH TO HYBRID MODE ONCE EV MODE WAS UNAVAILABLE. WHAT HAPPENED TODAY WAS SCARY. EDIT -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183189February 28, 2019
VISIBILITY/WIPER
AIR VENT IS ABOVE WIPER PARKING SPOT. SNOW MELTS AND FREEZES AGAIN WHEN TOUCH WIPERS. ICE ACCUMULATES ON WIPER EVEN CABIN TEMPERATURE IS ABOVE 70F. WHICH MAKES WIPERS USELESS AND DRIVING DANGEROUS IN SNOWING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182731February 27, 2019
POWER TRAIN
HI. MY 2018 HONDA CLARITY PHEV SUFFERS A SEVERE DROP IN POWER WHEN SWITCHING FROM THE ELECTRIC MOTOR TO GAS ENGINE. THERE HAVE BEEN MANY TIMES WHEN I AM DRIVING ON THE INTERSTATE AT 60 MPH AND ALL OF SUDDEN IT CAN BARELY GO 30 MPH AND THE ENGINE IS REVVING VERY LOUDLY. THIS ISSUE APPEARS TO BE WORSE IN COLD TEMPERATURES. I NOW HAVE TO MAKE SURE I AM NOT ON THE INTERSTATE FOR THE SWITCH AND SOMETIMES PULL OVER TO THE SIDE OF THE ROAD FOR A FEW MINUTES UNTIL IT PASSES. PLEASE HAVE HONDA ISSUE A FIX FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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