Honda Clarity Complaints

228 consumer complaints on file.

#11082269March 31, 2018
FUEL/PROPULSION SYSTEM
THE HV (HYBRID VEHICLE - GAS) FUEL RANGE IS WILDLY OVERINFLATED. THE CAR HAS A 7 GALLON TANK SO IT SHOULD BE ABOUT 300 MILES ON A FULL TANK ACCORDING TO THE EPA ESTIMATE. HOWEVER, IT OFTEN SHOWS IN EXCESS OF 800 MILES. THIS IS EVENTUALLY GOING TO CAUSE SOMEONE TO RUN OUT OF GAS IN A DANGEROUS SITUATION, LIKE IN A DESERT OR OTHER REMOTE AREA. ACCORDING TO ONLINE FORUMS, THE PROBLEM SEEMS TO AFFECT EVERYONE WITH THIS MODEL OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082212March 30, 2018
EXTERIOR LIGHTING
HIGH BEAM HEADLIGHTS ARE INADEQUATE. THEY WERE INITIALLY ADJUSTED TOO LOW, BUT EVEN AFTER ADJUSTING THEM, THEY ARE STILL TOO DIM. IT IS VERY EASY TO OVER-DRIVE THE REACH OF THE HIGH BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082215March 30, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ARE TOTALLY INADEQUATE. LOW BEAMS ILLUMINATE ROAD ONLY DIRECTLY IN FRONT OF VEHICLE AND NOT ENOUGH FURTHER DOWN THE ROAD CAUSING AN UNSAFE CONDITION OF 'OVER DRIVING' THE HEADLIGHTS. THIS CONDITION PERSISTED EVEN AFTER HAVING A HONDA DEALER ADJUST THE HEADLIGHTS. IN ADDITION THE HIGH BEAMS ARE PRACTICALLY NON-EXISTENT COMPARED TO ALL OTHER VEHICLES I HAVE OWNED. THEY TOO ARE TOTALLY INADEQUATE. I CANNOT BELIEVE THAT THEY ARE ABLE TO PASS A DOT TEST. IF THEY ARE ABLE TO PASS A DOT TEST THEN I WOULD SAY YOUR TEST IS NOT STRINGENT ENOUGH. THANK YOU FOR LOOKING INTO THIS TO SEE IF IT IS A SEVERE ENOUGH SAFETY ISSUE TO REQUIRE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082219March 30, 2018
UNKNOWN OR OTHER
THE VEHICLE'S COMPUTER USES PAST DRIVING HISTORY AND FUEL STATE (AMONG POSSIBLY OTHER DATA) TO CALCULATE AN EXTIMATED HV RANGE SO THAT THE DRIVER CAN KNOW APPROXIMATELY HOW FAR THE VEHICLE CAN SAFELY TRAVEL BEFORE NEEDING TO REFUEL AND/OR RECHARGE. THIS FUNCTION IS NOT WORKING CORRECTLY ON MY VEHICLE NOR ON ANY OF THE NUMEROUS OWNER'S WHO HAVE POSTED ON INSIDEEV FORUMS IN THE CLARITY SUBSECTION. IT APPEARS TO BE A UNIVERSAL PROBLEM. IT WILDLY PRESENTS RANGES OF 100S TO 1,000S OF MILES ABOVE WHAT THE VEHICLE IS CAPABLE OF AND ONLY GETS WORSE WHENEVER MORE GAS IS PUT IN THE TANK. THIS IS A SAFETY ISSUE BECAUSE AT FIRST THE OVERSTATED PRESENTED RANGE IS STILL SOMEWHAT BELIEVABLE AND A DRIVER COULD RUN OUT OF GAS FOLLOWING IT AND FIND THEMSELVES IN A POTENTIALLY DANGEROUS OR LIFE THREATENING SITUATION IF STRANDED IN BAD WEATHER. THIS IS A UNIVERSAL PROBLEM WITH ALL 2018 HONDA CLARITY PHEVS. IT'S OBVIOUSLY A SOFTWARE MISCALCULATION THAT COULD EASILY BE FIXED WITH AN UPDATE. I HOPE YOU WILL LOOK INTO THIS BEFORE IT CAUSES A TRAGEDY. IF YOU INSPECT THE OWNER'S MANUAL YOU WILL SEE THAT THERE IS A PICTURE OF THE DISPLAY ON THE DASHBOARD WITH 2,000+ MILES OF HV RANGE. SOMEHOW THIS SLIPPED BY HONDA. OBVIOUSLY NO ONE IS GOING TO BELIEVE THAT THE VEHICLE WILL GO 1,000S OF MILES BETWEEN FILLUPS/RECHARGING, BUT EARLY ON WHEN IT'S JUST OVERSTATING RANGE BY A FEW HUNDRED MILES, A DRIVER COULD BELIEVE IT AND GET STRANDED IN A POTENTIALLY DANGEROUS SITUATION (EG. WEATHERWISE). THANK YOU FOR HELPING KEEP ALL OF US SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079907March 17, 2018
POWER TRAIN
VEHICLE ENGINE RESPONDED TO ACCELERATOR PEDAL INPUT, BUT WOULD NOT TRAVEL AT GREATER THAN 25 MILES PER HOUR ON SLIGHT UPHILL. VEHICLE HAD BEEN STARTED AFTER BEING OFF FOR APPROXIMATELY TWO HOURS. HIGH VOLTAGE BATTERY WAS DRAINED AND VEHICLE WAS OPERATING EXCLUSIVELY ON GAS ENGINE. VEHICLE HAD BEEN ION "ON" CONDITION FOR SEVERAL MINUTES PRIOR TO STARTING DRIVING. VEHICLE HAD TO BE PULLED INTO NEARBY BUSINESS, SINCE IT COULD NOT MAINTAIN SPEED WITH FLOW OF TRAFFIC ON 50 MOH ROAD. PROBLEM RESOLVED AFTER APPROXIMATELY TWO MINUTES OF SLOW DRIVING. ISSUE APPEARS TO BE RELATED TO TRANSMISSION OF POWER FROM ENGINE TO DRIVE SYSTEM. POSSIBLE THAT GAS ENGINE POWER IS DIVERTED TO CHARGING HIGH VOLTAGE BATTERY, RATHER THAN PROVIDING POWER TO WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074217February 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073453February 18, 2018
EXTERIOR LIGHTING
THE HEADLAMPS DO NOT EXTEND OUT FAR ENOUGH CAUSING A SAFETY CONCERN. I HAVE HAD THEM ADJUSTED TWICE AND THEY STILL DO NOT EXTEND OUT ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052444December 5, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
AFTER CAR WAS CHARGED OVERNIGHT, WHILE DRIVING ON FREEWAY YELLOW WARNING LIGHT AND MESSAGE INDICATED CAR SHOULD BE TAKEN IN FOR SERVICE, AND A WARNING LIGHT THAT BATTERY WAS LOW AND WOULD TRANSITION TO LOW POWER MODE. THIS INFORMATION WAS IN CONFLICT WITH THE CHARGE INDICATOR WHICH ADVISED THAT THE VEHICLE HAD A DRIVABLE RANGE OF APPROXIMATELY 75 MILES. WHILE MANEUVERING OFF THE FREEWAY ALL POWER SYSTEMS ON THE VEHICLE FAILED. THIS WAS ON A DOWNWARD-SLOPING OFFRAMP WHERE THE FAILURE OF THE POWER ASSIST BRAKES AND STEERING MADE IT DIFFICULT TO CONTROL THE VEHICLE. VEHICLE WAS RETURNED TO DEALER 21 DAYS AGO WITH 111 MILES ON THE ODOMETER. AS OF TODAY (12/5/2017), DEALER HAS NOT BEEN ABLE TO REPAIR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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