Honda Civic Complaints

16,711 consumer complaints on file.

#11625319November 14, 2024
SEAT BELTS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625010November 13, 2024
STEERING
I previously submitted a report to your agency on May 31, 2024 regarding my 2018 Honda Civic Sedan (VIN# provided) relating to what has been widely called a "sticky" steering action. After having one of their dealerships confirming there is a problem with my steering, I wrote Honda America on June 1, 2024 and advised them of that problem and requested my vehicle be added to a recall program that has included other Honda Civic's in the same manufacturing date range as my vehicle. Honda refused. To further confirm and document that my vehicle suffers from this problem, I took my vehicle to another local Honda dealer, who also confirmed my vehicle suffers from this problem. By letter of October 30, 2024 I again wrote Honda America and appealed for them to repair this dangerous steering problem. I must continue to drive this vehicle with this serious problem, and I am writing this to document my communications with Honda, and hope that your agency will intervene with Honda to add my vehicle to a recall program. To be clear, the internet is full of owners of the same year and make of my vehicle who are having the same problem with their steering. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625014November 13, 2024
FUEL/PROPULSION SYSTEM
When I got the car, my insurance made me aware of the recall and I asked them if it was fixed they said yes but that was not the case, they straight lied to my face about something that could danger my life and the life of others
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624955November 13, 2024
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
I was stopped at a stoplight and the car ahead of me moved up slightly so I took my foot off the brake. I did not accelerate by pressing the gas pedal and I was going approximately 1-2 MPH. Car in front of me slammed on their brakes and I tried to depress my brake and the brake alert signal inside the car started flashing, but it was a delayed reaction and the air bags in the steering wheel and below my feet by my legs deployed as I braked. There was no damage to the other car and a bumper gap occurred on my car and the air bags deployed and seatbelts locked in my vehicle. I barely touched the other car. Air bags malfunctioned by deploying at no real impact, air bag cut my hand, seatbelts were all replaced in vehicle, air bags replaced, bumper replaced, air bag sensor replaced.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624851November 12, 2024
STEERING
Experiencing the same sticky steering issue that a number of other customers have also reported. After driving the vehicle on the highway for 15+ minutes you will start to feel the steeling wheel stick at the center position when turning the wheel from the center position to the right. Have not had the vehicle inspected yet. No lights or sensors indicate any issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624883November 12, 2024
FUEL/PROPULSION SYSTEM
Honda Motor Co. has not made replacement parts available. This recall is 8 months old, is a severe safety risk and dealers are unable to provide any estimates for when parts will be available. Although we have received a letter stating parts are available dealers tell us to call on Monday to see if replacement parts have been received. For an IMPORTANT SAFETY RECALL, this situation is untenable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624575November 11, 2024
ENGINE, POWER TRAIN
Over a several month period the car was losing radiator fluid. I figured it was probably a stuck thermostat and the fluid was coming from the overflow. But only once did I see a minimal amount of fluid. Not near the amount that had been lost in the cooling system. Fast forward a few months and I am driving home. Top speed starts out at the speed limit of 70 and slowly slips to 65 then 60. Giving it more gas would increase the rpms but no power or forward thrust was making to the tires. It was as if, it was falling into neutral. The next morning drive to work was much worse. starting with a top speed of 65 within 10 miles on the highway the top speed went to 55 then to 45 then 35. When the top speed was 45 mph I took the first exit and made it through a stop sign on the service road. With a crawling speed of 10 mph it limped into a strip-center parking lot. Once it was stopped, pushing the gas pedal would increase rpms but no forward movement. So, I assumed a new transmission (CTV) was in my future and had it towed to a local dependable, honest, five-star reviewed auto shop. They found it misfiring and upon investigation find radiator fluid in the oil. So, they tell me the engine died and they could not even check the transmission. In the end, a used engine with 40K miles was put in it, a newer used transmission, and a new turbo (it was bad too). $14,000 + dollars is what the shop charged in June of 24 and Dec of 23. I tried to no avail to have the turbo covered under a lifetime warranty of an autobody shop that had replaced it following a road hazard claim that damaged it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624583November 11, 2024
ENGINE
I have been experiencing engine and transmission issues for nearly 2 years. I have under 90k miles and am the 2nd owner since 2017. There is lack of power, speed inconsistencies, sputtering and hesitation upon acceleration. It feels unsafe. I have taken the vehicle in for a diagnosis and they stated it was an issue with the turbo and it has failed. This should not have occurred as the vehicle is under 120k miles. I have since paid to have it repaired at the cost of $5678.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624600November 11, 2024
AIR BAGS, FUEL/PROPULSION SYSTEM, POWER TRAIN
This was such a strange occurance. After pulling off from a stop sign attempting a right turn, my vehicle stalled, readjusted, then stalled again. I was driving on a cobblestone road while it was raining, but did not find any issues with vision or traction. However, during this process, my passenger airbag deployed out of nowhere causing me to immediately stop the car to see if I had hit something. There was nothing under or beside my car indicating any significant impact that would have caused this to happen. There were no other cars, or any pedestrians involved, nor any debris or blockade in the road so I did not file a police report or contact my insurace. My sister was in the passenger seat, and my 3 children in the back. No one sustained any injuries, but the entire incident was extremely startling, shocking, and confusing. There is no damage on my car that suggests I hit something, but I have no idea what could have caused an airbag to deploy, and why only that one? Being that I was pulling off on a turn, I was not going fast enough for me to think that the cobblestone could have set off a "pothole like" effect to the sensors. After research revealed there have been recalls on previous models concerning the Takata airbags, I reached out to a local Honda dealer for help. The associate immediately disregarded my account of the incident stating that "there hasn't been any recalls on the 2018 Honda Civic" and that I should "take it to a body shop and see if the insurance will take care of it". I assumed he had no intention of helping me AT ALL because I had reached the service department with a Honda service issue, so why would he not at least offer to have me bring it in to be fix there, even if I had to pay out of pocket? This lead me to do further research in which I found that there is in fact a current recall on the fuel pump, which is known to cause issues with stalling. I feel misled by Honda, and would like an explanation, as well as accountability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624633November 11, 2024
STEERING, SUSPENSION
● My steering rack has been recalled for a 2nd time after being replaced once and every dealership in the DFW metroplex are turning me away. ● I have no control over my steering this has been ongoing for roughly 1½ years now. ● yes multiple times. ● yes after the 1st recall and they said everything was in tip top shape and has now been recalled a 2nd time. ● yes only a few months after I purchased my vehicle in April of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624489November 11, 2024
STEERING
The steering has recently started sticking at random times while gradually turning left at around 55 mph. When it unsticks on its own it’s a slight jerk back to the right. In at aid if it doesn’t correct on its own I would have no choice but to go into the other lane and possibly hit oncoming traffic. This could absolutely cause an accident. The vehicle has not been inspected or taken to the dealership. There are no warnings indicated before the event takes place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624439November 10, 2024
UNKNOWN OR OTHER
X
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624418November 10, 2024
STEERING
Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624342November 9, 2024
FUEL/PROPULSION SYSTEM
Honda is failing to resolve the safety recall on my 2018 Civic in a timely fashion. Despite notifying me in February 2024 of an issue related to a faulty fuel pump module, no dealership in my local area was able to make a replacement due to a lack of parts. I received a second notice in October 2024 that parts are now available, yet local dealerships are telling me that they either don't know when parts will be shipped out by Honda or that I'll have to wait until December. As mentioned in the recall, this can lead to various problems such as the engine not starting, vehicle stalling while driving, increased risk of crashing, and emission issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624389November 9, 2024
STEERING
I have a recall, and the dealers I have called do not have the parts. I was also told they are making sure to fix the recalls on vehicles on the lot first before making parts available to customers who already have a vehicle, I feel unsafe, this recall if not fixed could put me in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624309November 9, 2024
STEERING
I have been having problems with my steering wheel. I took my car in September 14th for steering problem. The associate said it’s the alignment without checking the car I asked to first assess my car before assuming the issue. He called me saying it would be $180, I said I would go elsewhere and he asked if I was going somewhere else and how much were they charging I said $80 and he said he would do it for that price. I get it done and I’m still experiencing the same issue. I was told to wait a little to see if the issue would go away and a month passes and I still am experiencing the same issue. My car is pulling, sticking and hard to turn the wheel when driving. I take it back in October and he mentions it’s a recall. I said well I am experiencing the same issue as I would when I first brought it in and he said well you needed an alignment. I have had this vehicle for only ONE year and was told I did not need an alignment done. I have not been able to drive my car for over a month. I was driving on the freeway and my wheel locked and I almost got into a car accident. This is a safety hazard that has caused me to be without a car. I have been going back and forth with Honda of America and the finance team because I have been paying for a car for 2 months that has not been drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624140November 8, 2024
FUEL/PROPULSION SYSTEM
I received a Recall notice in the mail dated October 2024. The notice sent to inform me that these parts are now available and I can bring my vehicle in for a free repair. I scheduled my repair appointment on 11/08/2024 at 7am to John Hinderer Honda in Heath, OH 43056. When I arrived they told me they have not received any parts. They don’t know when they will receive them. The service department did acknowledge that they had some parts but were saving them for any breakdowns. I found this recall letter misleading. I have attached this letter to this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624151November 8, 2024
FUEL/PROPULSION SYSTEM
Our local dealer, Hall Honda in Virginia Beach VA has not been able to repair this recall in a timely manner. It has been over 6 mo. This is the only place I could find to report a complaint. Your website does not make it clear where to go to submit a concern or complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624185November 8, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and the appointment with the dealer was rescheduled on several occasions due to the part not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624221November 8, 2024
TIRES
I bought a pair of Bridgestone Weatherpeak tires 006055 Weatherpeak BL215/55R16 93H 70,000 Mile Limited warranty tires from Firestone Complete Autocare in Medina OH Store # 755785 located at 5131 Buehlers Drive Medina OH 44256. The shop manager Alvin told me that these tires were not recalled for safety but that they have abnormal wear. This truly needs looked into because I had to buy an entire new set of tires early due to these tires wearing out early. I came in under the 70,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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