Honda Civic Complaints

16,711 consumer complaints on file.

#11626716November 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626624November 21, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Honda Civic. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626578November 21, 2024
STEERING
The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11626349November 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed that the vehicle could not be repaired due to the parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626357November 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626389November 20, 2024
SUSPENSION, STEERING
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11626339November 20, 2024
AIR BAGS
The contact owns a 2021 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626122November 19, 2024
STEERING
Honda reported a safety recall on this vehicle. Our situation is that the vehicle has been in our garage (in Texas) waiting for my grandson (who was on deployment) to return home and has not been driven. I called the local dealership only to be told that Parts are not available, I proceeded to call Honda and was told the parts were limited (so therefore there are parts available) for those that have experienced a problem. With the recall issue and the Safety Risk involved, I believe that Honda should make diagnostics available to the owners of this model. The issue is a manufacturing problem occurring in production, and it is not a window motor issue or a door/hatch back door problem, this is mechanical and as stated on your website, this has a POTENTIAL INCREASE IN THE RISK OF A CRASH OR INJURY. My grandson will be driving back from Texas to Yuma Arizona (1341 miles/19-hour drive) through a lot of baron highway. I am fearing that something could happen on his journey and could have been avoided if the vehicle was allowed to be diagnosed. I have contacted Honda and Dealership with not empathy from either one. I wish to file this complaint as a precaution if anything were to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625879November 18, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light remained illuminated. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625849November 18, 2024
AIR BAGS
We purchased the car in April 2023. Before we got home, the airbag warning light came on. The dealer agreed to repair the issue. Now, the airbag warning light is coming on fairly regularly. What should we do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625785November 17, 2024
STEERING
Beginning in April 2024, I noticed that my steering wheel would catch slightly when I was driving straight ahead, so that I needed to overcorrect left and right, with resistance in the steering wheel (like it was moving between two notches). This would happen whenever I drove my car straight ahead. I took my car to the local dealer and, after the first visit where they said I should get four new tires in case stretched bands in my tires were causing the steering problem, on a second visit they diagnosed an internal rack problem and advised a steering rack replacement. The car mileage was slightly under 33,000 miles at this time. I reached out to American Honda about the problem, and after they reviewed my case, they provided some goodwill toward the steering rack replacement, they said in part because I've routinely taken my car to the local dealership for service. The steering rack was replaced in September 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625798November 17, 2024
POWER TRAIN
The transmission does not shift good at city speeds. It is jerky/grabby and It is prematurely wearing fluid down (burnt with only 19k since last change) It is miserable to drive due to the constant grabbing and releasing when you coast then apply gas. I fear it will lock up or fail which could lead to an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625424November 15, 2024
FUEL/PROPULSION SYSTEM
I was informed of recall on my 2018 Honda Civic. I have called my local dealership - Lees Summit Honda, since receiving the recall notification. I was told there was a national shortage on parts and my vehicle could not be fixed and to call back next month. I have been calling monthly since receiving the recall notification. I just received an "Important Safety Recall" notice in the mail from Honda detailing the safety consequences of not repairing my vehicle and advising "parts are now available and you can bring your vehicle in for a free repair." I again called my local Honda dealership and was told the parts are not available. I advised that I have been experiencing an acceleration issue after slowing down, such as when I slow down to make a turn. I was told that I could bring my vehicle in for diagnostic but if it is the recall issue they have to keep my car for safety. They do not have loaner vehicles but offered a rental for $50/day and no indication how long it would be before my vehicle would be repaired. Currently I have been waiting 10+ months (300+ days). If the repair takes another 300 days that would cost me $15,000 plus my monthly car payment. I believe Honda is encouraging people NOT to bring in their vehicles for repair, instead to continue driving a vehicle with known safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625486November 15, 2024
FUEL/PROPULSION SYSTEM
Received safety recall in mail for fuel pump module. Letter from 10/2024 says that "parts are now available and you can bring your vehicle in for a free repair." Called Honda Oakland to get part replaced. Honda Oakland worker Colin said letter is incorrect, that no parts are available and to wait for another letter in mail. Called San Leandro Oakland because thought that Colin's comment was strange. Letter already says "parts are now available." It wouldn't make sense for me to wait for another letter. Turns out Colin from Honda Oakland provided misinformation, which could have gotten me into a car accident waiting for another letter that would never come and waiting for months and months to get my fuel pump replaced. Thankfully, confirmed with San Leandro Oakland that parts are available and ok to take car in immediately. Honda Oakland needs to provide correct info to customers, and not tell them to "wait for another letter." They should have just said to check with another dealership if they didn't have the part available. Although, it's strange they don't have the part available, when the Recall Letter I received says "parts are now available." Please contact Honda Oakland to stop misinforming customers to "wait for another letter in the mail," which doesn't even make sense, since I already got a letter saying parts available. Dangerous comment to customers. Perhaps Honda Oakland just doesn't want to deal with recalls? Need to file this complaint to protect other customers who might have listened to Colin and waited several more months for another letter that would never come. They should just tell customer to check with another dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625565November 15, 2024
STEERING, SUSPENSION, ELECTRICAL SYSTEM
Reported CRUNCHING, CLICKING, GRINDING IN FRONT STEERING COMPONENTS. STEERING WHEEL LOCKS UP WHEN CAR IS IN MOTION. Failed components identified and reported to Honda Manufacturing Corportation. Waiting on a Formal Response.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11625607November 15, 2024
POWER TRAIN
My 2014 Honda Civic LX was leaking fluid. Took it as soon as possible to a shop to get it inspected. On the drive there the car was revving but not accelerating, the shop told me transmission filler cap had popped off and was laying next to the hole and to take it to a transmission shop. Towed it to a transmission shop where they reproduced the accelerating issue and also found excessive metal in the transmission fluid to the point a magnet could stick on the aluminum transmission pan. They believe it was due to high pressure in the CVT that pushed the cap out and then caused the sensor to leak as well. They recommended to completely replace the whole transmission because of so much internal damage to the transmission and to not drive it. They said the rest of the car was in perfect condition, nothing wrong with the engine, oil, etc. only the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625628November 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that parts were back ordered for the recall and that the contact would be put on a waitlist. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625211November 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625225November 14, 2024
FUEL/PROPULSION SYSTEM
I received a recall notice about the fuel pump in February 2024. I have been calling Ed Morse Honda to schedule the replacement and they haven't had the parts. I just received a notice from Honda that states the following: "This notice is being sent to inform you that these parts are now available and you can bring your vehicle in for a free repair." I called Ed Morse Honda again today, Nov. 14th and they informed me that they don't have the parts and do not know when they will get them. This is a serious fuel pump issue according to the Honda recall notice that said "can result is serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625370November 14, 2024
SERVICE BRAKES, POWER TRAIN, STEERING
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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