GMC Yukon XL Complaints

683 consumer complaints on file.

#11637976January 23, 2025
ENGINE
My engine seized twice within one year span. Both time on a highway without any warning. The engine is on the back order and the dealer has no estimate of the replacement part arrival. I have no vehicle and they have absolutely no remedy right now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637903January 23, 2025
ENGINE, UNKNOWN OR OTHER
Engine had to be replaced at 25000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637898January 23, 2025
ENGINE, POWER TRAIN
Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637787January 22, 2025
ELECTRICAL SYSTEM
I am writing the NHTSA to advise of a harrowing event involving the vehicle named above. I was driving my 2022 Yukon vehicle equipped with the 6.2L Ecotec3 V8 L87 Engine. As I was traveling, the vehicle suddenly without warning shut down. When this occurred all systems in the vehicle became completely inoperable; i.e., no power steering, no power brakes, nothing, Etc. I was lucky to be able to veer/coast into the Emergency Lane without incident. This situation also caused the vehicle to become almost un-towable, in that the towing company could not get the vehicle out of the Park position to allow the wheels to rotate. They had to use special Skid Plates / devices to essentially force the vehicle to Slide instead of rolling onto the towing vehicle. This added significate hazard and risk of injury because of the problematic situation of loading the vehicle in this manner literally inches from the active travel lanes and took much longer to load than it would have otherwise. The vehicle was towed to the local dealer. The Dealer replaced the Fuel Module and returned the vehicle. This information is being sent to GM as well. After this event I was concerned for driving the vehicle but now after reading about the recent NHTSA Investigation into Engine Failures I am much more apprehensive about driving the vehicle. Even if nothing happens individuals who have these vehicles have now lost significant value and face a very difficult time even being able to sell their vehicles at all, or at a much lower price than normal because of the known Defects. I hope this helps the NHTSA to further their Investigation of GM’s defective vehicles and get these vehicles repaired and/or replaced in a timely manner before tragedy strikes any individuals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637717January 22, 2025
ENGINE
On [XXX] I was driving about 75mph on the freeway and suddenly the vehicle gear switched from drive to neutral. The vehicle dashboard read "vehicle condition not safe for shift" I tried to put the car back in drive by pushing the drive button but the vehicle was stuck in neutral. I pressed on the gas but it was not working since the car was in neutral. Since I could not use the gas to move forward, I could not go up on the ramp and was stuck on the busy freeway between the off ramp and the busy lanes of cars going 70+. The right rear end of my vehicle was in the offramp lane. I started to panic because I had my [XXX] daughter in the car. The steering wheel was completely locked and the rear axel was locked as well. There was no warning before the engine cut off. The electrical was all still working. I called AAA for a tow and 911 for CHP assistance since I was in dangerous spot. Took it to GMC Carlsbad Service, advisor Jason just called me and told me the engine had seized up and will most likely need the engine replaced. On 1/9/25 I had the car oil changed at the GMC service department in Escondido where I purchased the car. The vehicle has an open ticket and GMC is conducting a full investigation. I am told the whole engine will need to be replaced and will take 4 weeks from 1/22/25 to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637627January 22, 2025
ENGINE, POWER TRAIN
My engine stopped while I was driving. Unable to accelerate and the car will not start and is dead. Transmission light and DEF service lights came on. Luckily I was able to pull over to safety, barely. It was towed to the GMC dealership and waiting for it to be looked at. There were NO warning lights that came on previous to when this happened. This is a HUGE SAFETY concern for GM and it needs to be a recall because many, many others have reported the same complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637530January 21, 2025
ENGINE
The vehicle stopped, and I was unable to manually put it in Neutral. I had it towed to the dealership and was told that my engine was froze up. I have 25,000 miles on my Denali. This is not normal. My truck just "stopped" and would not move on a busy traffic road- why are the vehicles failing at less than 30,000 miles? I still owe quite a bit and now wondering what is going on with GM? I saw the video on Tik Tok about engine failures and this is my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637499January 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 GMC Yukon XL. The contact stated that while his wife was driving 60 MPH, the vehicle lost motive power, prompting the driver to pull over to the shoulder of the roadway where the vehicle then stalled and was unable to be restarted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine due to metal fragments being found in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637422January 21, 2025
ENGINE
Without warning, the motor siezed and locked up on the interstate. It has been in the shop for 3 months and GM is giving me the run around on fixing it but the dealership has told me that this is a huge common issue and is happening to many other vehicles this year with this motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637294January 21, 2025
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637208January 20, 2025
ENGINE
On Friday, [XXX] at approximately [XXX], my family was traveling on [XXX] at [XXX} in Colorado. Our 2021 Yukon Denali XL all of a sudden shut down without warning while going up the mountain at a spot where there was no shoulder. The car would not restart despite multiple attempts. We called 911 several times and waited in the lane of interstate traffic for approximately 45 minutes for emergency vehicles to arrive to block the lane. It was one of the most harrowing experiences of our lives. Our car was nearly hit five times by semi-trucks and cars that could not change lanes fast enough, and all we could do was put our flashers on, honk the horn at incoming cars, and tell our four children to lean back in the seat and prepare for impact. When the tow truck arrived, they could not get the car in neutral and the tow truck had to winch the Yukon on the flatbed to tow it. The car was towed to Raton, New Mexico. The mechanic said that he tried to put a bar on the engine and turn it over but it would not move. The vehicle is still at the mechanic’s shop in Raton, New Mexico. I am in the process of trying to get it towed to a GMC dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637050January 20, 2025
ENGINE
The 2023 Yukon XL shut down while traveling at a speed of 70+ MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637005January 20, 2025
ENGINE
The engine seized on the garden state parkway new jersey while driving. The car came to a halt on the parkway. This is very dangerous and I am reading that this is a know issue with these GMC Yukon denali engines. They are replacing mine witha refurbished engine on a car i own. I would like them to buy back my car as i dont feel safe driving this vechile. i had to tow the car from NJ to NY 1600 dollars which Gm will not cover. It was a highway tow and i wanted to get the vechile to safery. It was a sunday and i have 3 car seats in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636995January 20, 2025
ENGINE
I purchased a 2023 Yukon Denali Ultimate new in December 2023. It has 25,000 miles on it. Last week my wife was driving on the interstate and the vehicle abruptly shut down leaving her stranded on a narrow shoulder on a bridge. After it was towed to the dealer, the diagnosis was a connecting rod failure requiring an engine replacement. It was in the shop 2 weeks prior because the vehicle shifted into neutral on its own while driving at 60 mph on the highway, but the dealer found nothing wrong
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636933January 19, 2025
ENGINE
At 45K miles my 2022 Yukon 6.2L suffered a total engine failure on [XXX] just South of Atlanta, GA in rush hour traffic. My vehicle was completely inoperable and shifted itself into neutral. I barely made it off the road without getting hit. GM had my vehicle over a month and stated it had crankshaft bearing failure. No engines are available on a nation wide back log with no estimate on availability so I'm forced to go another route out of pocket to repair my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636880January 19, 2025
ENGINE
Hi my 2023 GMC Yukon Denali Ultimate died in the middle of the road due to a catastrophic engine failure. That put my family and I in danger on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636821January 18, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I bought my 2022 Yukon XL on [XXX]. On Friday [XXX], only a few weeks after having my car in the shop (at the dealer) for running rough, it started to make an odd high-pitched noise and running very rough at higher speeds. I immediately called the dealer and asked how quickly I could bring the car in to be checked. They said they had no availability for over 10 days, and offered me an appointment for then. By the next morning, it seemed to be running better and I didn't have to drive much that day so I hoped it would make it until the appointment. That Sunday [XXX], my husband and I drove the car to a sporting event with our children and it seemed to be ok. On our way home, however, just after crossing a long causeway over the bay, the car's motor just stopped working in the middle of driving on [XXX] in Miami. We were in the left lane and had to try to change multiple lanes while coasting only, and were only able to get off the traffic lanes because there happened to be a side street that came up quickly enough to turn onto before the car came to a stop. It was completely unexpected and without warning, and had we been on the interstate or even the causeway we had just come off of, it could've easily caused an accident with my whole family in the car. Once stopped, it wouldn't crank or even try to turn over, no matter what we tried. It took 2 tow trucks because we couldn't even change/move gears enough to put it in neutral, so couldn't use the flat bed that arrived first. We were stuck for hours in a less than desirable area of town. The dealer took a week to look the car over, then said the engine had seized up and would need to be replaced. The engine was on back order and it took over 6 weeks for the replacement. After replacement, 2 separate issues arose over the following 2 weeks, each the result of a component not being properly tightened during the engine replacement by dealer service technicians. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636721January 18, 2025
ENGINE
ENGINE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636704January 18, 2025
ENGINE
We were driving on the interstate outside of Chattanooga TN when our car went into neutral while we were in the left hand lane next to a 18 wheeler. My husband was driving and we have our four children and dog in the car. We lost acceleration. My husband was successful in getting us off the highway and onto the shoulder. The car started again and we tried to make it to the next exit when it went into neutral again and lost power. This was on [XXX]. We had it towed to the nearest dealer, Integrity Motors. They called us and said that it threw a rod and that the engine was broken and the whole engine would need to be replaced. After replacing the engine (it took 2 months) we picked the car up only to have the engine light come on. I took it to Autozone where they ran the codes and told me that the fuel injectors were bad and possibly the intake manifold gasket. I called Chattanooga and they told me that I should take it to the nearest GMC dealer. Parks GMC in Greenville inspected the car and we had to put in 8 fuel injectors. I have documentation of all of these issues. There was no warning light or any warning that our engine was about to shut down. We could have been in a serious wreck with the 18 wheeler with possible loss of life or injury. We have had significant financial loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636688January 18, 2025
ENGINE
My wife was driving our 2024 Yukon Denali XL when, without warning or any indications, the engine shut down. She lost power to the car car in the middle of a highway, endangering herself, our children and other drivers on the road. She was unable to restart the car or change the gears. She had to call the police to help and they ordered a tow truck to have the car towed. The car had been in for an oil change 2 days prior at the dealership. We had the car towed there and they confirmed the engine needed to be replaced. Looks like we can add this to the laundry list of other GM trucks with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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