GMC Yukon XL Complaints

683 consumer complaints on file.

#11639633January 30, 2025
ENGINE
Driving on a highway at 75 mph when car had multiple error messages popping up in screen (switching too fast to read) when the car made a loud noise & started to decrease speed. Nothing worked. Pulled off to side of road & car would not restart. Currently in the shop awaiting a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639491January 29, 2025
ENGINE
Relatively uneventful ownership history for new 2022 Yukon XL Denali purchased April 2022. Yesterday, started noticing knocking noise from engine. On way to dealership today, the engine died on the interstate without any warning messages and the vehicle ultimately stopped in the middle of the road off of the exit with my 3 young children on board. Dealership indicates that engine died and will need to be replaced. They stated that 3 other vehicles on the lot with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639420January 29, 2025
ENGINE
On or about September 28 while traveling N on US 67 it was necessary to stop at a construction stop light. As I started to accelerate a pinging started. I continued roughly 10 miles, to my daughters house. The truck was flat bedded back to Jones Auto Center in Monmouth Ill. The found a bent push rod and bad lifter in the #1 Cyl. Repairs were done per the attached Invoice. Milage was 103,000. On 11/5/2024 while traveling on US 116 @ 65+-MPH the engine froze, with instant stoppage. Flatbedded to Myler Automotive where the engine was replaced per the attached Invoices. Milage was 105907.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639395January 29, 2025
ENGINE
Engine failure - Yes, vehicle at dealer Engine failed on a busy road during rush hour, family in vehicle. Dealer confirmed engine needs replacement, lead time unknown. Expected later than Oct 2025. Inspected by certified dealer service dept. Warning lamps prior to failure, roughly .5 miles prior. Limited power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639238January 29, 2025
ELECTRICAL SYSTEM, ENGINE
Two weeks ago, while driving on the highway, our Yukon suddenly quit accelerating and flipped into neutral. We had to quickly pull over to the left shoulder with our entire family. We put the vehicle into park and tried to restart, which it wouldn’t do. We ended up having to call OnStar and having it towed to the nearest dealer. They “repaired it,” yet a week later, the same thing happened while pulling up to a stop light. This time we were 4 hours from home and on a weekend. While waiting for a tow truck, the police towed it to an impound lot. Lots of money, time and red tape to get it out of the impound lot to the nearest dealer to have it looked at. It’s been there almost a week and all I’ve heard is that it’s most likely the motor but they still haven’t confirmed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639086January 28, 2025
ENGINE
I was driving on the highway and my car signaled a "Low Oil Pressure". I pulled over and checked the oil level which confirmed I had the proper amount of oil in the engine. I turned on engine and began to drive again. Five minutes later I got a warning saying "No Oil. Turn Engine Off" and pulled over immediately. Had the car towed to GMC Beck and Masten Dealership the same day. Next day GMC Beck and Masten dealership ran diagnostics and didn't find any issues other than confirming the computer showed some "communication issues". They reset the computer system and called me and said I was good to go. I picked up my SUV and a mile away from home I notice the oil gauge was almost at zero. As I turned slowly to my street the SUV just stopped moving in the middle of a road while an 18 wheeler was behind me in a construction zone. 18 wheeler had to swerve to the right to prevent hitting me. I had the car towed again. The week after dealership called and said "you will stay in your rental and we are ordering an engine" casually. I called to understand what was going on but had to look in car forums to realize this was bigger than just a glitch in one car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638980January 28, 2025
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
2024 gmc Yukon with less than 2,000 miles decided not to start one day. Had a tow truck come to the house and pick it up to take to a local shop to get a new battery. Replaced the battery and the battery shop delivered to car back to our house and was totally fine…the next day we went to start it and again the battery was toast. So, got another tow truck to deliver to the dealership and had it checked out, the dealership says there are 12 codes popping up and they can’t figure out why the batteries are not holding at this point. This is a diesel Yukon. We had a 2022 Escalade that the motor went belly up on us 3 times before we bought this diesel Yukon thinking this problem would go away but I guess I was wrong. I will be returning this Yukon to the dealership and doing a buyback. We have been stranded way too many times with these gm vehicles and I’m starting to loose trust with General Motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638823January 27, 2025
POWER TRAIN, ENGINE
We were driving South on [XXX] when lights on the dash started flickering and the vehicle switched itself to Neutral and had a sudden loss of power. We were lucky enough to get out of traffic and spent 5 hours waiting on Roadside Assistance and a tow truck. It was a very dangerous situation. The service department at Sullivan GMC Ocala (352)-414-4962 first said that replacing the Fuel Module would fix it. 5 days later they said it needs a new engine. They plan to replace it with the same 6.2 engine. (same part number that is defective) The electrical safety system should be recalled. With no warning, the vehicle loses power and stops. GMC and every service department manager that I have spoke to knows about this issue. GMC continues to market and sell these engines and vehicles. Someone is going to get seriously hurt or killed because of GMC's negligence. GMC Case [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638744January 27, 2025
ENGINE
The contact owns a 2022 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact stated that there was a loud clanking sound coming from the engine. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638406January 24, 2025
ENGINE
While traveling on vacation, my family and I experienced a catastrophic engine failure in our GMC Yukon Denali, leaving us stranded in a small Texas town. After having the vehicle towed to the nearest dealership, we were informed that the engine is seized and requires a full replacement. Unfortunately, the dealer has no estimated timeline for when GM will be able to provide the necessary replacement engine, leaving us in a difficult and uncertain situation. This has caused significant disruption and hardship for my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638387January 24, 2025
ENGINE
1/14/25 car lost acceleration, power steering, power braking while driving on the interstate. no warning. car switched to neutral and would not be put back into drive and stopped running. eventually restarted and drove towards a safe location with rough shifting for another few miles before the loss of power again and began making loud engine sounds. at this point the car died again and did not restart. this was the first time any check engine or warning light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638239January 24, 2025
ELECTRICAL SYSTEM
I have had this vehicle serviced twice for the electrical issue on the running boards. While driving and while parked the running boards constantly deploy and store on their own or get stuck at a half way position. This will happen even if I have them turned off or on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638219January 24, 2025
ENGINE, ELECTRICAL SYSTEM
While accelerating up to 55MPH, the vehicle automatically shifted into neutral without warning. We tried to shift it back into Drive, nothing happened. We pulled off the road to try and shift in a reduced speed and still nothing. We finally came to a stop and tried to shift it into Drive, still nothing. There was an error message: “conditions not correct for shift”. We place vehicle into Park, turned off the engine and tried to restart. The engine wouldn’t turn over. A police officer stopped and tried to jump the battery, nothing. The dashboard and lights turn on, but there was ZERO turn over with the ignition. We continued to try it to no avail. We had a tow company come and unplug the battery to try a system reset, and still nothing. Car was towed with no ability to get it into neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638142January 23, 2025
ENGINE
On [XXX], while traveling from Florida to Kentucky to visit family for the holidays, our Yukon XL began to make a noise that mimicked that of a car going over Rumble strips on the highway. This happened at approximately the Tennessee Kentucky state lines. We stopped the car and contacted OnStar who then ran a remote diagnostic and stated that they could not tell if anything was wrong with our vehicle and recommend seeking out a GMC repair center once we arrived at our destination. The technician at the GMC dealership after evaluating our vehicle told us that there was metal in the oil filter and that the engine would need to be replaced. Our Car was not safe to drive or return to our home over 800 miles away. No warning lights came on in the vehicle to warn us that the car was at risk or failing. We are still without out our car as another engine has not been secured by GM. Our Car is still in Kentucky at the dealership who found the problem and is inoperable. Our car is 9 months old and had only approximately 13,000 miles on it and all service has been completed at a GMC dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638136January 23, 2025
ENGINE
On [XXX] while on vacation out of state with my family our 2023 GMC Yukon XL Denali stalled out on [XXX]. After safely navigating through 5 o'clock traffic just outside of Atlanta, the vehicle would not turn over or even attempt to start back up. We contacted onstar for assistance and was advised to stay with the vehicle while they dispatched a tow truck. After approximately 2 hours we contacted onstar again and was advised a tow truck wouldn't be available until morning. We then were able to obtain a ride with Lyft that totaled over $100 with 5 people and was given a $50 credit. I was forced to use Hilton Honors points to book a hotel. Then after the next morning around 10am I was advised the tow truck was enroute to the car. I then took an Uber to Enterprise where I was able to get a rental vehicle. And made my way to the dealership that our Yukon was towed to. After speaking with the service advisor I was told they wouldn't even have a diagnosis for a couple weeks. So we proceeded to head home (with the rental breaking down and several other issues we had to overcome). After we were able to get another rental vehicle, we made it home around 2am. We returned this rental vehicle as it was not suitable for our family, and contacted GM in hopes to get a rental vehicle while our $120k vehicle is sitting in the parking lot of a dealership 8 hours from our home. Only to be told they'd allow $44/day for a rental and we would need to rent it initially and they would reimburse us after we submitted our receipts. Unfortunately $44/day does not get us anything that can accommodate our family and finances are not allowing for this at this time. So we are managing with 1 car. On 1/9, we received a call from the dealership stating our engine was locked up, non repairable and they were waiting for guidance from GM. Then on 1/23 I was then advised by my GM rep that she was transferring the case to someone else and they would advise when the new engine has shipped. Unacceptable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638082January 23, 2025
ENGINE
iN jUNE 2024, the engine suddenly stopped running; IT was towed into the dealership and they had to replace the engine for rod bearing problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638008January 23, 2025
ENGINE
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving 65 MPH, the vehicle shut off with the message to restart the vehicle displayed. The contact was able to pull over and restart the vehicle after several attempts; however, the failure reoccurred soon after the vehicle was restarted. Due to the failure, the vehicle was initially towed to a dealer but was later towed to an independent mechanic. The mechanic performed a diagnostic test and diagnosed the vehicle with engine failure. The vehicle remained in the possession of the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638004January 23, 2025
POWER TRAIN, ENGINE
We purchased a new 2021 GMC Yukon Denali in July 2021.We have had continuous issues with the truck starting almost immediately after we purchased it and ending with a catastrophic engine failure despite only have ~81,000 miles on it. Even more concerning is that the engine failed while my two of my children were driving with 3 of their friends. The car seized up in the middle of a busy road while driving 55 mph. The kids had to coast to the side of a busy road where they exited the vehicle and waited for a tow truck. Despite regular oil changes and maintenance, we have experienced non-stop problems with the truck * Aug 2022 (29,470 miles): Engine wire chaffing relating to the fuel pressure sensor. Transmission slipping. * Oct 2022 (34,220 miles): “Grinding noises” related to brakes. Faulty brake sensor and brake replacement. * Nov 2022 (35,954 miles): Continued “grinding noises” * May 2023 (51,163 miles): Continued “grinding noises” which were again “shrugged off” by the dealership despite us bringing in the truck for the 3rd time related to this issue. Transmission slipping (transmission torn down, clutch assembly replaced, etc.) * Oct 2023 (62,365 miles): Continued “grinding noises” (4th time bringing the truck in for this reason). * Sep 2024 (81,000 miles): Catastrophic engine failure while driving on a busy road at 55 mph. Based on discussions with a wide range of mechanics, dealerships, shops, individuals within the automative industry, we have come to understand that the issues we have been facing with our truck are not unique. To be clear, we have experienced: i) the same problem repeatedly over a short period of time; ii) repeated unsuccessful attempts to fix the same issues; iii) a prolonged period for repairs where we did not have the vehicle; and iv) significant value loss due to catastrophic engine failure. Further, these problems compromised the safety of my family and has significantly disrupted our life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637982January 23, 2025
ENGINE
On Christmas Eve my family and I were driving out of town on the freeway when my 2022 Yukon's engine started making very loud grinding, rattling noises and instantly started slowing down and losing power, there were no warning signs on the dash and the GMC app showed my vehicle was still in a healthy condition. We had no warning at all. The vehicle was towed to Corwin GMC and we were told we will need a total engine replacement. We have been waiting almost a month now with no update as to when it will be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637977January 23, 2025
ENGINE
My vehicle stopped on the middle of highway when the engine seized. I had to call tow truck and tow it to a dealer. It’s been 2 months without my vehicle, the dealer has engine on a back order and offer no remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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