GMC Terrain Complaints

3,167 consumer complaints on file.

#11221847June 22, 2019
VISIBILITY/WIPER
DRIVING HOME ON THE HIGHWAY THIS PAST WEEK DURING A RAIN STORM, MY WIPER BLADES SUDDENLY SLIPPED OFF THE SIDE OF THE WINDSHIELD AND WOULD NO LONGER MOVE. THEY BECAME STUCK LEANING OVER THE DRIVER'S SIDE WINDOW. I TRIED TO PUSH THEM BACK BUT THEY WOULD NOT MOVE. I COULD HEAR THE MOTOR BUT THEY WERE IN A SET POSITION. I HAD TO GO TO AN AUTOMOTIVE REPAIR SHOP AND HAD THE WIPER TRANSMISSION REPLACED.U
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221891June 22, 2019
ENGINE
COMPLAINTS FOR MY 2013 GMC TERRAIN FLEX FUEL WHEN I WAS AT A STOP LIGHT WITH A 4 LANE INTERSECTION. WHENEVER THE LIGHT CHANGED THE VEHICLE SPUTTER OUT OR QUIT WHEN I TOOK MY FOOT OFF THE BRAKE TO PRESS THE GAS PEDAL. THE VEHICLE BEHIND ME ALMOST REAR ENDED THE BACK OF MY SUV. ALSO, HAVING TO HOLD BRAKE AND GAS PEDAL AT THE SAME TIME DURING STOPS TO KEEP THE VEHICLE FROM GOING DEAD. THE FIRST REPAIR WAS A MONTH AGO DUE TO CODE P0013 AND P0014 WHICH MY MECHANIC REPAIRED THE CAMSHAFT SENSOR AND ACCELERATOR SENSORS. THOSE WERE REPAIRED AND THE CHECK ENGINE LIGHT WAS STILL ON AND I RETURNED IT BACK TO MY MECHANIC WHO REPAIRED THE SENSORS AGAIN BECAUSE THE PARTS HAD A WARRANTY. ONCE AGAIN AFTER LEAVING MY MECHANICS SHOP THE CHECK ENGINE LIGHT CAME RIGHT BACK ON AFTER DRIVING 8 MILES. ALSO, LET ME SAY I DO TRUST MY MECHANIC, AS HE HAS WORKED ON MY PAST AND CURRENT VEHICLES WITH NO PROBLEMS. ANYWAY, MY MECHANIC COULD NOT GET A PROBLEM CODE ON THE TERRAIN SO THE NEXT DAY THE VEHICLE WAS PROMPTLY TAKEN TO MY LOCAL GMC DEALERSHIP TO SEE IF THEY COULD DIAGNOSE THE PROBLEM. THE MECHANIC AT THE GMC DEALERSHIP STATED THE VEHICLE NEEDED A TIMING CHAIN AND GEARS, WHICH WAS GOING TO RUN $1100-$1500 TO FIX. I DON'T HAVE THAT KIND OF MONEY AND VEHICLE IS NOT COVERED BY A WARRANTY DUE TO THE YEAR AND MILEAGE. AFTER DOING SOME RESEARCH ON THE INTERNET, IT SEEMS SEVERAL CONSUMERS ARE EXPERIENCING THIS SAME SAFETY ISSUES WITH THE GMC TERRAINS. I HAVE ONLY HAD MY SUV FOR A FEW MONTHS AND MY DREAM VEHICLE HAS TURNED INTO A NIGHTMARE. I HAD THREE LOCAL MECHANICS WITHIN THE LAST MONTH SAY 'THOSE VEHICLES ARE BAD TO GIVE TROUBLE' AND MY MECHANIC STATED THERE HAS BEEN NUMEROUS RECALLS ON THE TERRAINS OVER THE YEARS. THIS IS NOT SAFE AND SOMETHING NEEDS TO BE DONE BY THE GMC MANUFACTURING COMPANY. THE CHECK ENGINE LIGHT IS STILL ON. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221752June 21, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION. HAVE TO PUT 1 TO 2 QUARTS EVERY 300-500 MILES. EVEN AFTER JUST HAVING AN OIL CHANGE AND TUNE UP. CAR ALSO GETS JERKY WHEN DRIVING AND IT IS SWITCHING BETWEEN GEARS - I HAVE AN AUTOMATIC. CAN HAPPEN WHEN AT A STOP AND THEN GOING OR HAPPEN IN THE MIDDLE OF DRIVING WHILE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221763June 21, 2019
ELECTRICAL SYSTEM
POWER LIFT GATE WILL NOT OPEN. THE LIFT GATE WAS WORKING BUT WOULD NOT STAY IN THE UP POSITION. I HAD TO REPLACE THE LIFT GATE SUPPORT STRUT. AFTER REPLACING THE RIGHT STRUT THE GATE WOULD NOT OPEN USING THE KEY FOB, OR THE BOTTON INSIDE OF VEHICLE, NOR WILL IT LIFT WHEN USING THE BOTTON ON THE GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221513June 20, 2019
VISIBILITY/WIPER
WINDS SHIELD WIPERS STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221234June 19, 2019
ENGINE
I BOUGHT MY 2013 GMC TERRAIN NEW IN DECEMBER OF 2012. NOTICED THE ENGINE MAKING NOISE 10/20/18, MILEAGE: 74,052 NEEDED AN EMERGENCY OIL CHANGE, NO OIL. AGAIN ON 1/18/19, MILEAGE: 78,759 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. 5/2/19, MILEAGE: 83,055 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. ON 6/16/19, MILEAGE: 84,577 THE CHECK ENGINE LIGHT CAME ON. CHECKED OIL, AGAIN NO OIL. WENT TO THE DEALERSHIP. WAS TOLD (***FOR THE FIRST TIME) "THAT THE GMC TERRAINS ARE KNOWN FOR BURNING OIL." I ASKED IF THERE WAS A RECALL, WAS TOLD NO. SERVICE MANAGER TOLD ME IT'S A $3500 JOB TO REPLACE THE PISTONS AND THE SEALS BECAUSE THEY ARE DEEP IN THE ENGINE. HE HAD A MECHANIC ADD 2 QUARTS OF OIL. I ASKED IF THE CHECK ENGINE LIGHT HAD TO BE RESET OR IF IT WOULD GO OFF AND WAS TOLD IT PROBABLY WOULD GO OFF. THEN HE SENT ME ON MY WAY. GOT A SECOND OPINION FROM ANOTHER MECHANIC AND WAS TOLD TO DILIGENTLY CHECK THE OIL AND KEEP OIL IN IT AND IT WILL RUN FINE. THREE DAYS LATER MY CHECK ENGINE LIGHT IS STILL ON. THE OIL IS VERY DIRTY AND IT SHOULDN'T BE. , SOMETHING IS WRONG!!!THIS ISSUE REALLY NEEDS TO BE ADDRESSED WITH GM. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM AS I'M NOT THE ONLY ONE HAVING IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221290June 19, 2019
VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY I ALREADY HAD MY WINDSHIELD WIPERS GOING AND TURNED THEM UP HIGHER, THE WIPER WENT TOO FAR OVER MY WINDSHIELD AND GOT CAUGHT ON THE OTHER SIDE OF MY CAR. PUT IT BACK INTO PLACE BUT WASN'T MOVING. MULTIPLE HUNDREDS OF DOLLARS LATER THEY MOVE AGAIN. THEY WIPERS WERE PUT ON PROPERLY AND HAD BEEN FINE FOR MONTHS PRIOR ON THE LOWER SETTING, SO THIS HAS TO BE A MANUFACTURING ERROR, I HOPE IT DOESN'T HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220984June 18, 2019
VISIBILITY/WIPER
DRIVING ON A BUSY HIGHWAY DURING A RAINSTORM AND THE WINDSHIELD WIPERS STOPPED IN THE UP POSITION. I HAD TO SLOW DOWN QUICKLY AND FIND MY WAY ONTO THE SHOULDER SINCE VISIBILITY WENT TO ZERO AND THERE WAS TRAFFIC ALL AROUND ME. YOU COULD STILL HEAR THE WIPER MOTOR TURNING BUT THE WIPERS WOULDN'T MOVE FROM THE UP POSITION. I HAD TO WAIT OVER AN HOUR AND A HALF FOR THE RAIN TO STOP BEFORE I WAS ABLE TO DRIVE HOME. DUE TO TRAFFIC ON THE HIGHWAY AND THE RAIN ON THE PAVEMENT, I WAS ONLY ABLE TO DRIVE AT A SPEED OF 25-30 MPH, SINCE TRAFFIC WAS LIFTING THE RAIN OFF OF THE PAVEMENT AND ONTO MY WINDSHIELD. THIS COULD HAVE BEEN A TERRIBLE SITUATION WHERE A SEVERE ACCIDENT ALMOST OCCURRED DUE TO THE WINDSHIELD WIPER MOTOR AND LINKAGE SYSTEM FAILED. I HAVE CALLED MY LOCAL DEALERSHIP AND FOUND THAT A RECALL HASN'T BEEN ISSUED FOR THIS PROBLEM BUT THAT THERE HAVE BEEN THOUSANDS OF REPORTS TO THIS FAULTY ISSUE. I HAVE ALSO FOUND THAT THERE IS A RECALL FOR THIS ISSUE IN CANADA BUT NOT IN THE UNITED STATES, WHICH IS CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221028June 18, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL PUMP PROBLEMS. MISFIRING AND SHUTTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220836June 18, 2019
VISIBILITY/WIPER
WHILE DRIVING IN A HEAVY DOWNPOUR ON I-71 IN CLEVELAND, OHIO, MY WIPERS STOPPED SUDDENLY. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY FOR SEVERAL HOURS UNTIL THE RAIN STOPPED IN ORDER TO CONTINUE ON. THIS COULD HAVE RESULTED IN AN ACCIDENT AND SERIOUS INJURIES OR EVEN DEATH ESPECIALLY DUE TO THE LOCATION, RUSH HOUR TRAFFIC AND SPEED (60MPH). UP TO THIS POINT, I HAVE HAD ZERO ISSUES AND INDICATIONS THAT SOMETHING WAS WRONG. I WAS SHOOK TO THE CORE AND NOW HAVE TO PAY TO SEE WHAT EXACTLY WAS THE CAUSE BUT WANTED TO REPORT IT IMMEDIATELY DUE TO OTHER COMPLAINTS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220875June 18, 2019
VISIBILITY/WIPER
DURING HEAVY RAIN STORM WIPERS STOPPED WORKING WHILE DRIVING ON HWY. WE WERE UNABLE TO SEE THE ROAD. DEALERSHIP IS SAYING THE WIPER MODULE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220880June 18, 2019
ENGINE
ENGINE IS USING EXCESSIVE OIL ONE QUART IN FIVE DAYS. EVERY WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220589June 17, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 GMC TERRAIN. WHILE DRIVING 55 MPH IN THE RAIN, THE FRONT WIPER BLADES FAILED TO STAY ON THE WINDSHIELD. THE CONTACT WAS ABLE TO STOP SAFELY TO THE SIDE OF THE ROAD AND REPLACE THE WIPER BLADES. THE CONTACT SALSO STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT WAITED UNTIL THE RAIN SETTLED TO SAFELY DRIVE HOME. THE CONTACT CALLED ROSS DOWNING BUICK GMC (LOCATED AT 1301 S MORRISON BLVD, HAMMOND, LA 70403, (985) 269-0701) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220618June 17, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SAFE LOCATION AND TOWED TO THE CONTACT'S RESIDENCE VIA ROADSIDE ASSISTANCE. THE CONTACT CALLED RAY SKILLMAN HOOSIER FORD AT (765-342-3673, LOCATED AT 333 ROBERT CURRY DR, MARTINSVILLE, IN 46151) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220644June 17, 2019
VISIBILITY/WIPER
MY WINDSHIELD WIPERS QUITE WORKING IN THE MIDDLE OF A DOWNPOUR WHILE ON THE INTERSTATE. I TOOK IT TO THE DEALERSHIP AND THERE CHARGING ME A $200 DEDUCTIBLE TO REPAIR THIS ISSUE THAT HAS AFFECTED MILLIONS OF VEHICLES. MY HUSBAND ALMOST CRASHED INTO ANOTHER CAR WHILE TRYING TO PULL OVER ON THE SHOULDER. WE WERE LEFT SITTING IN A STORM FOR OVER 2 HOURS WAITING FOR THE WEATHER TO CLEAR UP. THIS IS A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220462June 16, 2019
ENGINE
TIMING CHAIN BROKE AT 63,000 MILES PROBABLY DISTROYING THE ENGINE. IT WAS ON A HIGHWAY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219936June 14, 2019
VISIBILITY/WIPER
WHEN DRIVING 65MPH IN AN INTENSE RAINSTORM, WINDSHIELD WIPERS SUDDENLY STOPPED IN THE UP POSITION, ALMOST CAUSING AN ACCIDENT. I HAD TO QUICKLY TURN ON MY 4 WAYS AND TRY TO FIND THE SIDE OF THE ROAD TO PULL OVER (WITHOUT BEING ABLE TO SEE OUT OF MY WINDSHIELD) ON A VERY BUSY ROADWAY. THIS IS WHILE 7 MONTHS PREGNANT WITH ANOTHER BABY IN THE CAR. THE MOTOR RUNS BUT THE WIPERS ARE COMPLETELY DEAD SO I KNOW IT ISN'T A FUSE. THIS COULD HAVE BEEN VERY SERIOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220004June 14, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 60 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO MCGOVERN BUICK GMC (LOCATED AT 2806, 150 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 439-4362) WHERE THE WINDSHIELD WIPER MOTOR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95301890184. THE APPROXIMATE FAILURE MILEAGE WAS 64,848.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220007June 14, 2019
UNKNOWN OR OTHER
MY WIFE WAS DRIVING DOWN THE ROAD IN A RAINSTORM ON JUNE 13, 2019 AND BOTH WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FRIDAY, JUNE 14 AND WE WERE CHARGED $350 TO REPLACE THE WIPER TRANSMISSION AND THE DEALER TOLD US THAT THE VEHICLE WAS NOT PART OF A RECALL . I COULD HEAR THE MOTOR WORKING BUT THE WIPERS WERE NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220173June 14, 2019
ENGINE
TAKATA RECALL WHEN AT A COMPLETE STOP AND STARTING TO GO THE SUV WILL STALL RIGHT WHERE IT IS AT. NO WARNING LIGHT. JUST DIES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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