Genesis G80 Complaints

246 consumer complaints on file.

#11707234December 27, 2025
SERVICE BRAKES, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
I am submitting this report to document a serious and dangerous safety defect involving my Genesis G70. Note - Your system pulls my VIN as a G80, I own a G70. On two separate occasions, the vehicle applied braking without driver input and abruptly veered to the left, despite there being no obstacles, vehicles, or road hazards present. During the first incident, the vehicle was operating in Comfort mode with Lane Assist enabled. During the second incident, the vehicle was operating in Sport mode with Lane Assist disabled. In both cases, the braking felt as though it was applied to the front-left wheel, causing an immediate and forceful deviation of the vehicle to the left. Both incidents occurred while the vehicle was traveling at speed and required immediate corrective action. I was forced to divert the vehicle onto the shoulder to avoid a potential collision. My family was present in the vehicle at the time. Had there been a vehicle in the adjacent left lane during either event, a collision would have been unavoidable. No warnings, alerts, or visual indicators were displayed prior to or during either incident EXCEPT late / after or during about Checking Lane Safety Warning There were no objects, lane intrusions, or traffic conditions that would justify autonomous braking or steering intervention. I am reporting this issue as a critical safety defect that poses a serious risk of collision, injury, or fatality. I am also reporting the issue to my authorized dealer, Global Auto Mall (Route 22, North Plainfield, NJ), for immediate inspection and diagnosis. I am aware of other similar reports involving this behavior and believe this issue warrants investigation. I am submitting this complaint to the National Highway Traffic Safety Administration to document the defect and to help prevent potential injury or loss of life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706952December 24, 2025
UNKNOWN OR OTHER
There is a recall on my 2020 Genesis g80 3.3t regarding a faulty turbo oil feed pipe causing the car to leak oil and a safety risk that could cause a fire. Vehicle had no issues prior to me having towed to Genesis north of Cincinnati other than the supply pipe leaking oil. The next day after them performing repairs on my vehicle I receive a text as well as an email stating that my service is complete. In the text message it states that my car is complete and is ready to be picked up but the car is now leaking coolant and the oil leak is not repaired. Genesis did not properly repair the issue and is still leaking oil. Repair includes work done to the coolant system being bled annd refilled with coolant . Now my car is also leaking coolant after them attempting repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703862December 8, 2025
AIR BAGS
I hit a grass wall after striking a deer who bent my control arm and all airbags DEPLOYED BUT THE ONE WHO SAVES THE DRIVER THE MOST IMPORTANT AIRBAG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11703012December 4, 2025
ENGINE
Oil pressure light started to come on at idle, goes away while driving.. heard this has been and issue and even the dealership knows about it.. there is also a recall in Korea for the same exact thing for the same exact cars but no recall in the usa..please make this a recall it is not safe nor should this be over looked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703013December 4, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Genesis G80. The contact stated that after fueling the vehicle with gasoline, there was a strong fuel odor inside the vehicle. The failure persisted, and the contact stated that the check engine warning light became illuminated on the instrument panel. The vehicle was taken to the dealer, and the contact was informed that the failure was caused by the gas cap not being properly secured and closed tightly. The contact was also informed that the fuel tank might be overfilled, causing gas to splash down to the vapor lock, and the contact disputed the claim. Despite the dealer's diagnosis, the contact stated that the failure remained and that the fuel odor was smelled hours after fueling the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 41,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701531November 25, 2025
ENGINE
Car less than 1 month old with approx 500 miles caught fire from the engine and was totaled. Nearly took the driver and house with it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11700956November 22, 2025
VEHICLE SPEED CONTROL
On Oct 14, 2025 I was traveling on route 287 north in cruise control set at 67 mph. Suddenly the dashboard screen went black and the car floored itself. The gas pedal went to the floor. It took a few seconds to realize what was going on. When the dashboard lit back up I was going over 100 mph. I quickly applied the brakes which disengaged it. It never happened again. The car is currently at the dealership but they could not reproduce the problem. They said it did not throw a code either. I felt it was important to report this so I am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699927November 17, 2025
AIR BAGS, STEERING, ELECTRICAL SYSTEM
1-THE STEERING WHEEL AIRBAG FAILED TO DEPLOY DURING A COLLISIOM WHILE ALL OTHER AIRBAGS `AIRBAGS INCLUDING REAR SEAT AIRBAGS -DID DEPLOY. THIS SUGGEST A POSSIBLE MALFUNCTION IN THE AIRBAG CONTROL MODULE STEERING WHEEL AIRBAG UNIT OR SENSOR SYSTEM. **YES THE VECHCLE IS AVAILABLE FOR INSPECTION BY GENESIS, NHTSA, OR ANY AUTHORIZED PARTY. 2. AS THE DRIVER I WAS AT DIRECT RISK THE STEERING WHEEL AIRBAG IS DESIGNED TO PROTECT THE HEAD AND CHEST IN A FRONTAL COLLISION. ITS FAILURE TO DEPLOY LEFT ME VULNERABLE TO IMPACT WITH THE STEERING WHEEL AND DASHBOARD. THE LACK OF DEPLOYMENT HAS WORSED THE OUTCOME 3. NOT YET I AM SEEKING A DIAGNOSTIC SCAN FROM GENESIS - CERTIFIED DEALER TO CONFIRM THE FAILURE AND IDENTIFY ANY FAULT CODES IN THE AIRBAG SYSTEM. 4. THE VEHICLE IS BEING ASSIGNED TO AN AJUSTER BUT NOT YET BY GENESIS OR NHTSA. I AM REQUESTING A FORMAL INSPECTION BY GENESIS AND WILL PROVIDE ACCESS TO THE VEHICLE. 5. THERE WAS NO WARNING LIGHTS OR MESSAGES PRIOR TO THE INCIDENT. 6. I WAS NAVIGATING A TURN WHEN A DEER ENTERED THE ROADWAY I SWERVED AND THE FRONT RIGHT WHEEL BECAME STRUCK CAUSING ME TO STRIKE AN EMBANKMENT. THE CONTROL ARM BROKE AND THE IMPACT TRIGGERED FULL AIRBAG DEPLOYMENT INCLUDING REAR SEAT AIRBAGS BUT NOT THE STEERING WHEEL AIRBAG Based on the severity and location of the impact, the steering wheel airbag should have deployed. I believe this failure may be due to a sensor malfunction or defect in the airbag system. This raises concerns regarding the reliability of the vehicle’s safety mechanisms, as the absence of steering wheel airbag deployment during such a significant frontal impact posed a serious risk to driver safety.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11698399November 9, 2025
ELECTRICAL SYSTEM
A/C does not work as blower will not put out cold air. During hot days in Florida with children and elderly in the car this poses a risk to our health. This happens when A/C has been on for approximately one hour. No warning messages whatsoever. This has been reported by many Genesis G80 owners who own a G80 from the years 2017 - 2020. Genesis Corporate is aware of the problem but has not submitted a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691447October 5, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Driver attention warning "consider taking a break" too sensitive, too frequent and too random, happens every 7-15 minutes with loud beeps. Very annoying and distracting, and the feature cannot be turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690109September 27, 2025
POWER TRAIN
Oil pressure sensor issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689627September 25, 2025
AIR BAGS
The contact owned a 2023 Genesis G80. The contact stated that a 2001 Ford F-350, pulling a tow trailer, ran a red light while traveling at approximately 50 MPH and crashed into her vehicle. The air bags did not deploy. The contact sustained injuries to her left side, arm, neck, and back, and medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to an auto recovery site. The contact called an unknown local dealer who referred her to the manufacturer. The manufacturer was contacted, and they opened a claim. The failure mileage was 22,750. The vehicle was deemed a total loss.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11687871September 17, 2025
ENGINE
While driving the engine simply stops and won't restart. When this happens, the key fob won't lock the car or unlock the trunk. The trunk opening button won't open the trunk. It just flashes the parking light and gives a sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686695September 11, 2025
ENGINE
Engine engine undercover is not on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677255July 30, 2025
POWER TRAIN
Any time I step on the gas to accelerate from the current speed to by pass a car (by changing lanes), the transmission down shift to third gear and does not Up-shift causing the car to reach the top speed of the 3rd gear which is slower then the speed before the shifting occured. This episode causes the car behind me to have a knee jerk reaction and could result in rear ending me or trying to avoid an impact with me by abruptly changing lanes and possibly hitting incoming cars............. the first time it happened to me I only got the finger which I gladly accepted considering the alternative... I do hope that this is an isolated incident but I wanted to report it to ahve it on record in case it happens to other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675780July 23, 2025
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Component: Engine / Turbocharger / Oil Line / Fire Risk Vehicle Problem: For the past five months, my oil light has been coming on and off sporadically (not flickering), even though mechanics and oil shops said there was no issue. A few days ago, the car started smoking out of nowhere, though it wasn’t overheating and there were no visible signs of leakage. I took it to the shop, and they diagnosed a turbocharger oil supply pipe leak that is severe and poses a fire risk. I am in a new city with no support system and have a baby. Multiple car dealerships have refused to fix my vehicle, even though I have been informed this part is under recall. I have tried calling and visiting, and no one will help. This is a safety concern, especially since the vehicle is at risk of catching fire while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671815July 7, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Rear left door lock actuator has failed. Door will not open from inside or outside. There is no emergency release of any kind. This is a major safety concern as in the event of an accident occupants could be stuck inside the vehicle. This is a known issue with this model as well as several Hyundai/Kia models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669207June 25, 2025
ELECTRICAL SYSTEM
The AC system on this car, and seems series of years is widely known to have major issue, as is the case with mine. I'm having issues with the dealer telling me the car is out of warranty 35k miles, 2019 year. Based on researching and talking with other owners they are also having similar issues, AC not cooling well, hot on some vents, works for a time period then stops, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669037June 24, 2025
SUSPENSION, WHEELS, STEERING
CAR COME OUT OF ALLIGNMENT CAUSE ECCESIVE WEAR ON INSIDE OF REAR TIRES. CAUSED BLOWOUT ON THE INTERSTATE THAT ALMOST CAUSED AN ACCIDENT. BLOWOUT THEN CAUSED DAMAGE TO WHEEL SENSOR THAT CAUSED CAR TO LOOSE POWER STEERING. REPAIR COST IS ESTIMATED A $9000.00 REPAIR. I GET OIL CHANGE & SERVICE INSPECTION BY GENISIS HAD ALIGNEMENT DONE BY DEALERSHIP AND & REPLACED TIRES 2 TIMES BEFORE BLOWOUT. MAJOR SAFETY CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662886May 24, 2025
UNKNOWN OR OTHER
My concern for this vehicle is the panoramic sun roofs / moon roofs. I am hearing a lot of crunching, grinding, cricking, binding coming from panoramic sun roof. Sounds like it’s the assembly and glass making noise while driving, Turning into and out of driveways, going over speed bumps, pot holes, etc. My concern is will the sunroof shatter while I’m driving, will it hold up during an accident? This is a safety concern and hazardous. I only have 34000 miles on this car. Multiple people that have/had genesis with panoramic/ moon roofs are/had issues with the same area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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