Ford Freestar Complaints

2,533 consumer complaints on file.

#10311522February 17, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
PURCHASED A 2005 FORD FREESTAR MARCH 2009. HAS SUFFERED FROM REPEATED LOSS OF MOTIVE POWER WITH THE COMPUTER OFTEN RECORDING "NO CODES" PER THE DEALER. HAS BEEN TO THE DEALER ATMULTIPLE TIMES FOR VARIOUS SUPPOSED REPAIRS INCLUDING NEW COMPUTER, ALTERNATOR, ETC., BUT THE PROBLEM CONTINUES. THE VEHICLE SHUTS OFF UNEXPECTEDLY WHILE DRIVING CAUSING A LOSS OF POWER STEERING AND BRAKE CONTROL. THIS HAS OCCURRED AT LEAST 8 TIMES IN THE LAST 12 MONTHS AND WE LEFT THE VEHICLE AT THE DEALER FROM 9/10/09 THROUGH 11/12/09 AND AGAIN FROM 11/15/09(?) THROUGH 2/5/2010 DUE TO OUR CONCERNS ABOUT THE VEHICLE'S SAFETY. ON 2/10/2010 AN ACCIDENT OCCURRED WHERE THE VEHICLE LOST POWER, THE ROAD TURNED AND THE DRIVER WAS UNABLE TO MAKE THE TURN OR BRAKE ADEQUATELY AND HENCE RAN OFF THE ROAD SUSTAINING NECK INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310976February 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREE STAR,VAN WAS IN DRIVE BUT FAILED TO MOVE ON HIGHWAY. TOOK TO SHOP THEY SAID IT IS THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310425February 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR 'DIED' COMPLETELY UNEXPECTEDLY AND WITHOUT WARNING ON THE FREEWAY (I-94 EASTBOUND, CLINTON TWP. MI). MY HUSBAND WAS VERY FORTUNATE TO HAVE BEEN SO NEAR AN OFF RAMP THAT HE COULD COAST DOWN. THE PROBLEM WAS THE TRANSMISSION, WHICH WE'VE HAD TO HAVE REBUILT AFTER ONLY 62,000 MILES. I HAVE SINCE FOUND OUT THAT THERE HAVE BEEN HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM, AS IT SEEMS TO BE AN ISSUE WITH THE 2004 FREESTAR. IT COST US $2000 TO HAVE REPAIRED...A HARDSHIP IN THIS TOUGH ECONOMY. I DO NOT HAVE THE OLD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308796February 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
MY WIFE WAS DRIVING HER 2004 FORD FREESTAR ON A RAINY MORNING. IT HAPPENED TO BE DURING RUSH HOUR. WHILE WAITING FOR TRAFFIC TO START FLOWING, THE VAN FAILED TO MOVE, LEAVING HER AND MY DAUGHTERS IN THE MIDDLE OF THE HIGHWAY. AFTER BEING PUSHED OFF THE HIGHWAY BY A SAPD OFFICER, AND WAITING FOR A TOW TRUCK, WE FOUND OUT THE TRANSMISSION WAS BAD. THERE WAS NO PRIOR INDICATION OF TRANSMISSION PROBLEMS OR TROUBLE. THE TRANSMISSION HAD TO BE REBUILT ALONG WITH REPLACEMENT OF TORQUE CONVERTER AND OTHER INTERNAL PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308322February 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR WOULD NOT GO FORWARD OR BACKWARD AFTER STARTING ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308553February 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
IN OCTOBER 2009 I WAS DRIVING 2005 FORD FREESTAR VAN ON HIGHWAY 16 IN GEORGIA AT 70 MILES PER HOUR WHEN SUDDENLY NO ACCELERATION. MY VAN STARTED TO IMMEDIATELY SLOW DOWN. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CAR WOULD NOT MOVE. WE WERE TOWED 200 MILES HOME AND PAID 3000.00 FOR A FORD REBUILT TRANSMISSION. NOW THE CAR IS JERKING ALL OVER THE ROAD THE RPM DO NOT GO ABOVE 2 AND THE NEEDLE BOUNCES ALL OVER. THE FORD DEALERSHIP IS SAYING IT IS NOT A TRANSMISSION PROBLEM. YET THAT IS EXACTLY HOW IT ACTED RIGHT BEFORE IT DIED THE LAST TIME. NOW THEY ARE SAYING IT IS A TORQUE CONVERTER OR A HALF SHAFT AND OF COURSE ADDITIONAL EXPENSE. WE WERE VERY LUCKY THAT WE WERE NOT KILLED. THERE WERE SEMI'S PASSING US AND WE WERE BARELY OFF THE SIDE OF THE ROAD. WE CALLED FORD AND THEY WILL NOT HELP AND DENIED THERE BEING ANY PROBLEMS WITH THE TRANSMISSION. THE PLACE THAT FIXED THE TRANSMISSION SAID THE TRANSMISSION WAS BURNT LIKE IT WAS ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307279February 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SATURDAY, JANUARY 8, 2010 I WAS SLOWLY PULLING AWAY FROM A STOP LIGHT AT THE INTERSECTION OF J CLYDE MORRIS AND HARPERSVILLE ROAD, NEWPORT NEWS, VIRGINIA, WHEN I HEARD A MILD 'KA THUMP' SOUND THEN THE VEHICLE (2004 FORD FREESTAR WITH APPROX. 79, 500 MILES) QUIT PULLING AND I COASTED INTO THE CLOSET BUSINESS PARKING LOT. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD AT ALL. I HAD THE VEHICLE TOWED BACK HOME (3 MILES AWAY) WHERE IT IS STILL PARKED PENDING A RECALL OF THESE HIGH FAILURES WITH FORD FREESTARS *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307098February 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005FREESTAR IS A VEY UNSAFE VEHICLE TO BEON THE MARKET.IN THE MIDDE OF DRIVING THE VEHICLE WILL JUST TURN OFF,LEAVING YOU WITH ABSOLUTELY NO POWER,AT ALL.NO STEERING ,NO WARNING OF ANY KIND.THIS ISSUE NEEDS TO BE RECALLED.UNSAFE VEHICLE BEING PUT ON MARKET.THIS WAS BOUGHT AS A FAMILY VEHICLE,I WOULD NEVER AGAIN PUT MY FAMILY IN THIS RISKY,UNSAFE PIECE OF CRAP.WORST FAMILY VEHICLE ON THE MARKET.FORD NEEDS TO STEP UP TO THE PLATE,AND RECALL THIS.TAKE CARE OF THE BROKE CONSUMERS IN AMERICA WHO ARE THE ONE'S AT A LOSS,NOT FORD.AGAIN,THIS MATTER NEEDS TO BE ADDRESSED,AND RECALLED,AND FIXED BY FORD. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307105February 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN LOST POWER TO THE TRANSMISSION. THERE WERE NO PROBLEMS LEADING UP TO THIS LOSS. THE VEHICLE COASTED TO A STOP AND NOW WILL NOT MOVE IN FORWARD OR REVERSE GEARS. I HAD TO HAVE THE VEHICLE TOWED AND NOW CANNOT MOVE IT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306454February 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH MY 2005 FORD FREESTAR VAN FELT LIKE IT HAD SLID INTO NEUTRAL. IN FACT THE CAR WAS STILL IN DRIVE BUT WOULD NOT GO FORWARD OR REVERSE. IT FELT LIKE IT WOULD NOT GO INTO ANY GEAR. THERE WAS NO PREVIOUS "SLIPPING, OR LURCHING". I HAD TO PAY TO HAVE IT TOWED TO A TRANSMISSION SHOP AND HAVE JUST BEEN TOLD THAT I WILL NEED ANOTHER TRANSMISSION AND THE TORQUE CONVERTER WAS STRIPPED. THE VAN ONLY HAS 65,000 MILES ON IT. THE MECHANIC IS TRYING TO FIND A REBUILT TRANSMISSION WITH LOW MILES, BUT LOW MILES IS WHAT MINE HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304275February 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR 55K MILES ON ODOMETER: WATER/MOISTURE IN POWERTRAIN CONTROL MODULE CAUSES TRANSMISSION TO QUIT, VEHICLE TO STALL, TRANSMISSION TO LURCH DANGEROUSLY AND UNEXPECTEDLY. OUR VAN HAS BEEN IN THE SHOP 3 TIMES. SINCE IT WAS BOUGHT USED FROM THE DEALER, IT IS NOT UNDER MANUFACTURER WARRANTY. WE HAVE PAID THOUSANDS OF DOLLARS IN REPAIR COSTS AND, AFTER EACH REPAIR AND AFTER A FIX DETAILED BY A TECHNICAL SERVICE BULLETIN BY OUR MECHANIC TO TRY AND AVOID WATER GETTING INTO VITAL TRANSMISSION COMPONENTS, OUR VEHICLE HAS HAD TO BE RETURNED FOR ADDITIONAL SERVICE. THE LAST TIME, MY WIFE WAS DRIVING 60MPH ON A HIGHWAY WITH OUR TWO CHILDREN IN THE CAR WHEN THE VAN'S ELECTRICAL SYSTEM SUDDENLY QUIT AND SHE NEARLY GOT CLIPPED BY A TRUCK AS SHE TRIED TO PULL OVER TO THE SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304783February 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
I WAS DRIVING ABOUT 60MPH AND SLOWED DOWN TO MAKE A LEFT HAND TURN. UPON COMPLETING MY LEFT HAND TURN I STARTED TO TRY TO ACCELERATE BUT THE VAN DIDN'T GO ANY WERE. I IMMEDIATELY PULLED OFF THE SIDE OF THE ROAD AND REALIZED THAT I HAD NO TRANSMISSION. I TRIED ALL THE GEARS AND COULD NOT GO ANY WERE. I HAD THE VAN TOWED TO MY HOUSE ONLY TO CALL A DEALER AND FIND OUT THAT MY TRANSMISSION WAS GOING TO HAVE TO BE REPLACED. I ASKED HOW MUCH AND FOUND OUT THAT THE TRANNY WAS MORE THEN MY VAN WAS WORTH. THE VAN SAT IN MY YARD FOR 9 MONTHS BEFORE I COULD SAVE ENOUGH TO REPLACE THE TRANNY. I HAD NO SIGNS OR SYMPTOMS THAT THE TRANSMISSION WAS GOING OUT AT ALL. I AM GLAD MY FAMILY WAS NOT IN THE VAN WITH ME. THIS SEEMS TO BE A ROUTINE PROBLEM FOR FORD. I HAVE SEEN MORE FORD TECH. BULLETINS FOR THIS MODEL VAN THEN ANY OTHER CAR OF THEIRS. HOW IS THIS VAN CONSIDERED A FAMILY VEHICLE IF IT CAN LEAVE YOU STRANDED ON THE SIDE OF THE ROAD? LOOKS AND SOUNDS LIKE DECEPTIVE ADVERTISING ON FORDS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303440January 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
BACKED 2004 FREESTAR OUT OF DRIVEWAY. SHIFTED INTO DRIVE AND WENT FORWARD ABOUT TWO FEET. VAN REDLINED. TRIED REVERSE, DRIVE AND LOWER GEARS. NONE WILL WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303445January 31, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
FOR THE FIRST 16 MONTHS OF OWNERSHIP MY FORD 2004 FREESTAR SEL WAS IN THE SHOP 15 TIMES FOR ELECTRICAL FAILURES. EVEN THE DEALERSHIP TRIED TO GET THE VAN RETURNED UNDER THE LEMON LAW AND FORD REFUSED. I HAD ALSO COMPLAINED ABOUT VIBRATION AT HIGHWAY SPEEDS, AND TOLD ALL WAS NORMAL UNTIL I DEMANDED THEY CHECK THE FRONT BRAKE AND THEN WAS TOLD THEY WERE BAD. AT ABOUT 65,000 MILES MY TRANSMISSION SUDDENLY AND WITHOUT ANY WARNING WENT OUT. I WAS JUST LEAVING THE INTERSECTION AND FORTUNATELY I WAS NOT REAR ENDED. NOW JUST LAST MONTH, DECEMBER 2009 IT WAS DISCOVERED MY RIGHT REAR BRAKE CALIBER HAS BEEN DRAGGING FOR SOME TIME AS THE INSIDE BRAKE PAD WAS WORN DOWN TO THE METAL. LEFT SIDE WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303482January 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER EXITING INTERSTATE 12, TRANSMISSION DIED. AFTER EXITING, I WAS AT A STOP SIGN. HIT THE GAS AND NOTHING HAPPENED. THERE WAS NO WARNING OR SIGNS THAT THIS WAS GOING TO HAPPEN. AAA SENT A TOW TRUCK AND HAD VAN TOWED TO A TRANSMISSION SHOP IN HAMMOND, LA. THAT SHOP REBUILT THE TRANSMISSION. SEVERAL MONTHS LATER, VAN BEGAN TO JERK AND TROUBLE ACCELERATING. TOOK IT TO AUTO REPAIR SHOP, WHICH RAN A DIAGNOSTICS. A CODE CAME BACK INDICATING AN ISSUE WITH TRANSMISSION SENSOR. VAN WOULD NOT SHIFT INTO GEAR, SO WE HAD IT TOWED TO SAME TRANSMISSION SHOP THAT REBUILT THE TRANSMISSION. THEY REPLACED A TEMPERATURE SENSOR, GOT VAN WORKING AGAIN. HOWEVER, THEY FOUND WATER IN TRANSMISSION CONTROL MODULE (??). THEY DRIED IT OUT, BUT SAID THERE WAS NO GUARANTEE HOW LONG THE VAN WOULD CONTINUE TO OPERATE B/C OF POTENTIAL DAMAGE THE WATER COULD HAVE CAUSED THE TCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303348January 30, 2010
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM HAD TO BE REPLACE, FORD SAID IT WAS A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303191January 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR TRANSMISSION FAILED. THE TRANSMISSION JUST STOPPED WORKING WITHOUT WARNING. WILL NOT SHIFT INTO GEAR. READ APPROX. 100'S OF OTHER COMPLAINTS STATING THE SAME THING ON EDMUNDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302893January 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WATER GETTING INTO PCM CAUSING TRANSMISSION TO STOP SHIFTING , ENGINE STALLING AND FAST IDLE. HAD FORD TSB 06-14-10 DONE BUT STILL HAVE SAME PROBLEM WHEN IT RAINS. I TRIED TO TELL FORD AND THEY JUST DON'T CARE. THIS A VERY SERIOUS PROBLEM THEY HAVE AND THEY ARE IGNORING IT ! I HAVE FOUR KIDS AND THIS VAN IS TOTALLY UNSAFE TO DRIVE I'VE HAD TO PULL OVER ON THE SIDE OF THE ROAD SEVERAL TIMES. I'VE HAD IT TOWED THREE TIMES FOR THE SAME PROBLEM . THE DEALER HAS TRIED TO FIX IT THREE TIMES AND REPLACED THE PCM ONCE AND WE STILL HAVE THE SAME PROBLEM. I HAVE SEEN MANY COMPLAINTS ON THE INTERNET FOR THE SAME PROBLEM. ALL YOU HAVE TO DO IS PUNCH IN THE TSB 06-14-10 AND YOU WILL SEE THE PROBLEMS THAT FORD IS HAVING WITH THIS ISSUE. I STILL OWE $8,400 ON THIS VAN AND I CAN'T SELL IT AND I AM AFRAID TO DRIVE IT ESPECIALLY WITH MY CHILDREN IN THE VAN. IF THIS IS NOT A SAFETY CONCERN THEN I DON'T KNOW WHAT IS! THE PROBLEM BEGAN IN OCTOBER 2009 AND WE ARE STILL DEALING WITH IT AS OF TODAY JANUARY 28, 2010. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302373January 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2007 FORD FREESTAR VAN. ON OR ABOUT 12/15TH I WAS DRIVING TO CLASS AT CALDWELL COMMUNITY COLLEGE IN LENOIR, NORTH CAROLINA DURING RUSH HOUR. I WAS IN THE FAR LEFT LANE AND ALL OF A SUDDEN THE VAN LOST POWER HOWEVER THE LIGHTS WORKED AND I WAS NOT ABLE TO GET OVER IN THE RIGHT LANE TO PULL INTO A PARKING LOT. AFTER PUTTING THE VAN IN PARK I TRIED TO THEN USE THE GAS PEDAL AND NOTHING HAPPENED. I HAD THE VAN TOWED AND AFTER A WEEK OR SO A REPAIRMAN TOOK THE TRANSMISSION APART AND HAD TO REPLACE IT ALONG WITH REBULDING THE COMPRESSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302389January 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 FORD FREESTAR APPROXIMATELY 81,000 MILES/ BEFORE THE INCIDENT: I DROVE ABOUT 30 MILES ON THE HIGHWAY AND WAS DRIVING ON A SIDE ROAD GOING ABOUT 25 MPH UP A STEEP HILL. AS I WAS DRIVING THE TRANSMISSION DROPPED OUT OF DRIVE. I DIDN'T HAVE REVERSE ONLY PARK. HAD TO PUSH THE VAN INTO A DRIVEWAY. I HAD IT TOWED TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE "FRONT PUMP HAS NO PRESSURE AT ALL/INTERNAL FAILURE EITHER FRONT PUMP AND OR FORWARD CLUTCH PACKS. OVERHAUL OF UNIT NOT A PRACTICAL REPAIR. FLUID WAS FULL BUT VERY DIRTY AND HAS SOME METAL FRAGMENTS." THE TRANSMISSION WAS REPLACED WITH A FORD REMAN UNIT. TOTAL COST WAS $3361.46. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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