Ford Freestar Complaints

2,533 consumer complaints on file.

#10492324January 12, 2013
POWER TRAIN
RUNNING SLUGGISH ON ACCELERATION. NO WARNING LIGHTS REGARDING ANY PROBLEM UNTIL TOTAL FAILURE WHILE DRIVING ON A MAJOR HIGHWAY. WAS ABLE TO GET TO DEALER. AT STOP SIGN CAR WOULD NOT MOVE. RE-STARTED AND WAS ABLE TO PARK. NEEDS TRANSMISSION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492220January 11, 2013
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE LEFT SIDE OF THE REAR SEAT WAS NOT BOLTED TO THE FLOOR. THE PLATE THAT WAS HOLDING THE SEAT IN PLACE WAS COVERED WITH RUST AND DISCONNECTED LEAVING A HOLE NEAR THE LEFT REAR WHEEL WELL WHICH CAUSED THE SEAT TO MOVE. THE PLATE ON THE RIGHT SIDE OF THE SEAT WAS ALSO COVERED WITH RUST, BUT HAD NOT BROKEN AWAY FROM THE STRUCTURE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 119,300. UPDATED 02/26/13*LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS BEYOND ITS 5YRS CORROSION WARRANTY.UPDATED 03/1/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491938January 9, 2013
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
THE PCM INTERNAL COMPUTER IS CRASHED AND CAUSE THE VEH TO RUN POORLY AND NOT START, DRAINED BATTER, ETC - THIS IS AN ISSUE WITH A LOT OF 2004 FREESTARS AS I READ ONLINE AND WAS TOLD TO SUBMIT THE INFO SO THAT MAYBE THEY WILL DO A RECALL AND GET THIS FIXED. THANK GOD IT DID NOT HAPPEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492061January 9, 2013
POWER TRAIN
I HAD MY VAN IN PARK WHILE I DROPPED MY KIDS OFF TO THE SITTER..CAME BACK OUT THE VAN HAD DIED..I TRIED TO START AND IT WOULD NOT EVEN TURN. THOUGH MAYBE BATTERY..PUT A KNEW ONE IN AND STILL NOTHING. HAD TO HAVE TOWED TO A SHOP AND THEY SAID IT WAS THE PCM WHERE IT WAS CORRODED DUE TO WATER LEAKING IN. A TOTAL OF A LITTLE OVER $1200 FOR PART AND LABOR. VERY LUCKY I WAS PARKED AND NOT DRIVING AT THE TIME WHEN THE VEHICLE DIED. THIS PART NEEDS TO BE RECALLED. THERE IS A FLAW IN THE DESIGN THAT IS ALLOWING WATER TO GET INTO THE PCM AND CAUSING IT TO GO BAD. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SAME PART WITH OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491893January 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED AND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS REPAIRED UNDER THE RECALL HOWEVER, THE REPAIR FAILED TO REMEDY THE PROBLEM. THE TECHNICIAN INSPECTED THE VEHICLE AGAIN AND ADVISED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY OTHER RECALLS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491495January 4, 2013
SEATS, STRUCTURE:BODY
I OWN 2004 FORD FREESTAR. WHILE ATTEMPTING TO LATCH THE THIRD ROW REAR SEAT, THE LATCH FAILED DUE TO SEVERE CORROSION ON THE FLOOR PANEL ,SIDE PANEL AND ATTACHMENTS WHICH HOLDS THE THIRD SEAT LATCH BRACKET THE THIRD ROW SEAT LATCH BRACKET SLIDES OUT AND EXTRUDES TO REAR DRIVER SIDE WHEEL WHICH IS VERY DANGEROUS AND CAN BURST THE REAR DRIVER SIDE TIRE WHILE RUNNING CAR. I AM ENTERING THIS COMPLAINT IN RELATION TO OTHER COMPLAINTS THAT HAVE BEEN FILED. THERE IS A DEFECT INVESTIGATION TAKING PLACE (EA12003 AND PE11039) FOR THIS ISSUE ALREADY. I ATTEMPTED TO PUT MY 3RD ROW SEAT BACK UP AND LOCK IT INTO PLACE. ON THE DRIVE SIDE I NOTICED THAT IT WOULD NOT LOCK INTO PLACE. AFTER FURTHER REVIEW, I KNOW NOTICED THAT THE WHOLE LATCH HAD BROKEN OFF BECAUSE OF RUSTED PANEL. THE WHOLE PLATE RUSTED THRU . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490912January 3, 2013
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
I WAS TRAVELING DOWN THE HIGHWAY WHEN MY TRANSMISSION COMPLETELY QUIT WORKING AND MY RPM'S SHOT UP TO 5000. I COASTED TO THE SIDE OF THE ROAD AND THE TRANSMISSION WOULD NOT ENGAGE. I HAD IT TOWED TO A LOCAL SHOP WHERE I WAS REFERRED TO COTTMAN TRANSMISSION TO GET IT EVALUATED. COTTMAN TRANSMISSION SAID THE TRANSMISSION WAS FULL OF WATER AND COMPLETELY BURNED UP. THEY SAID THAT THESE VANS HAVE A PROBLEM WITH WATER LEAKING THROUGH THE WIPER VENTS ONTO THE TOP OF THE PCM AND WATER ENTERING INTO THE TRANSMISSION. UPON MORE INVESTIGATION I HAVE FOUND OUT THAT FORD HAS EVEN ACKNOWLEDGED THE PROBLEM AND STILL HAS NOT ISSUED A RECALL. THEY HAVE ISSUED A RECALL ON SOME OF THE 04 AND 05'S FOR TORQUE CONVERTER ISSUES THAT SOUND LIKE THE SAME PROBLEM WITH THE 06'S. SOMETHING HAS TO BE DONE ABOUT THIS BECAUSE I WAS TRAVELING ON A BUSY HIGHWAY WITH MY WIFE AND KIDS AND HAD THE TRANSMISSION LOCKED UP I COULD HAVE CAUSED A SERIOUS, POSSIBLY EVEN FATAL, WRECK BECAUSE OF FORD'S FAILURE TO CORRECT A PROBLEM THAT THEY KNOW EXISTS! THANKYOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490802January 2, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE POWER TRAIN CONTROL MODULE AND THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CONTACT STATED THAT THE RECALL REPAIR WAS RELATED TO THE TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490673January 2, 2013
STRUCTURE, POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THIS INFORMATION IS A COLLECTION OF INCIDENTS THAT ULTIMATELY FIT TOGETHER. I HAVE NOTICE THAT THE FLOOR BOARD OF MY VAN WAS WET. SINCE I HAVE 3 KIDS I JUST SHRUGGED IT OFF. THIS PAST WEEK I NOTICE THE FLOOR MATS WEREN'T WET ONLY THE CARPET BENEATH IT WAS SOAKED. MY KIDS DON'T SPILL JUST UNDER THE MATS. THE WATER MUST BE ENTERING FROM THE OUTSIDE IN. THE VAN WAS ACTING WEIRD ON AND OFF -NO CHECK ENGINE LIGHT UNTIL IT STARTED HAPPEN MORE FREQUENTLY. JUNE 2012, I GOT THE P1340 CODE THAT THE CAMSHAFT POSITION SENSOR HAD GONE BAD, I REPLACED IT, WENT OUT AGAIN, I WAS TOLD IT COULD HAVE BEEN A FAULTY PART, CHANGED IT AGAIN, WENT OUT AGAIN, DECIDED THIS IS BEYOND ME. I TOOK IT TO THE DEALERSHIP AND THEY "FIXED" THE CAMSHAFT POSITION SENSOR AND ANOTHER PART THAT WAS CAUSING THE CAMSHAFT POSITION SENSOR NOT TO WORK. ($900) IT BROKE AGAIN BECAUSE THE PART THEY PUT IN WAS DEFECTIVE. THEY REPLACED THE DEFECTIVE PART AND THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. AFTER THEY HAD THE CAR FOR 2 WEEKS THEY FOUND ANOTHER SMALL PROBLEM. ($130) I INSISTED AT THE TIME THAT THEY DIDN'T MAKE THE PROPER REPAIRS. THEY ASSURED ME THAT IT ALL STILL NEEDED TO BE DONE. (CAUGHT SOME DOUBLE TALK) I EXPERIENCED A FEW MORE ISSUES WITH THE VAN LOSING POWER. (JULY,SEPTEMBER, OCTOBER -CHECK ENGINE LIGHT DID NOT TURN ON.) I:N DECEMBER THE CAR TURNED OFF AND I WAS ONLY ABLE TO GET ABOUT 25FT PER RESTART AND THE LIGHT CAME ON. I'VE NOTICED OTHER FEATURES NOT WORKING PROPERLY OR WORKING INTERMITTENTLY. (POWER LOCKS, POWER WINDOWS, RADIO, POWER DOORS, KEY REMOTE ...) I HAVE LEARNED THAT OTHER 2005 FREESTAR OWNERS HAVE EXPERIENCED SIMILAR INCIDENTS CAUSED BY WATER LEAKING INTO THE CAR THROUGH THE WINDSHIELD WIPER BLADES AND RUNNING DOWN THE WIRE HARNESS CAUSING MULTIPLE PARTS TO SHORT OUT FROM TIME TO TIME. PLEASE LOOK INTO THIS. I HAVE 3 CHILDREN AND NO MORE MONEY FOR "LET'S TRY THIS REPAIRS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490641January 1, 2013
SEATS
THE DRIVER-SIDE WALL BRACKET THAT LOCKS THE THIRD ROW SEAT INTO THE UPRIGHT (USABLE) POSITION IS LOOSE. IT APPEARS THAT IT IS WELDED TO THE INNER SHELL SHEET METAL OF THE VEHICLE AND THAT THE INNER SHELL AROUND THE BRACKET HAS RUSTED SUFFICIENTLY TO CAUSE THE BRACKET TO BE LOOSE. WE HAVE DISCONTINUED USE OF THE BACK SEAT, FEARING INSUFFICIENT PROTECTION DURING A POTENTIAL CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490663January 1, 2013
SEATS, POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLACE, NEEDS TO BE A PERMANENT PART OF THE VEHICLE. THE VAN ISN'T TOO OLD, AND SHOULD LAST MANY MORE YEARS/MILES AND FOR THIS PIECE TO COME LOOSE, IS A SAFETY ISSUE AS WELL AS A QUALITY ISSUE. I'M AFRAID TO TAKE IT TO THE LOCAL FORD DEALER FOR FEAR OF BEING GOUGED ON THE COST TO REPAIR, WHICH SHOULD BE AT FORD'S COST. IF THIS WAS A PICK UP TRUCK WITH EXPOSURE TO THE ELEMENTS ALL THE TIME, I COULD SEE A RUST ISSUE. THIS VEHICLE IS LIGHTLY USED AND GARAGED NIGHTLY, SO IT SHOULDN'T HAPPEN - EVER. THE OTHER COMMENTS ON THIS PAGE ARE ALL SIMILAR TO MY EXPERIENCE WITH THIS PART. RIGHT NOW, I'M USING A STRAP TO HOLD THE PIECE IN PLACE, STRETCHING TO THE LATCH ON THE PASSENGER SIDE. COMMENT: THIS VAN HAS HAD TOO MANY QUALITY ISSUES SINCE WE PURCHASED IT IN 2006 - TORQUE CONVERTER REPLACED, DRIVER SEAT HEATER REPLACED, TRANSMISSION REPLACED, CRUISE CONTROL SWITCH MECH. REPLACED, IGNITION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490530December 31, 2012
POWER TRAIN
WHILE DRIVING AT HIGHWAY SPEED (75MPH) THE TRANSMISSION FAILED, THERE WAS NO WARNING AND THERE WERE NO PREVIOUS PROBLEMS WITH THE TRANSMISSION. THE TRANSMISSION HAS NO FORWARD OR REVERSE GEARS LEAVING IT ESSENTIALLY IN NEUTRAL. THIS LEFT THE CAR WITHOUT POWER OR THE ABILITY TO SAFELY EXIT THE HIGHWAY IN THE MIDDLE OF CROWDED TRAFFIC. EXCEPT FOR THE ABILITY OF OTHER DRIVERS TO AVOID OUR CAR THIS COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490515December 30, 2012
SEATS, STRUCTURE:BODY
DURING STS TIRE SERVICING, MECHANIC SHOWED ME A LARGE SECTION OF STRUCTURAL STEEL HANGING FROM THE REAR DRIVER SIDE WHEEL WELL AND A MICHELIN TIRE THAT CONTAINED ABRASIVE RIPPING CAUSED BY THE SECTION OF STEEL THAT HAD BEEN DANGLING AND RUBBING AGAINST THE TIRE. THE LARGE SECTION OF STEEL CONTAINED AN ANCHOR AT THE CENTER WHICH WAS MANUFACTURED TO HOLD THE THIRD ROW ROW IN PLACE. THIS STEEL PLATE WITH THE ANCHOR FOR HOLDING THE THIRD ROW SEAT IN PLACE IS NO LONGER ATTACHED TO THE VEHICLE DUE TO A MANUFACTURING DEFECT WHICH ALLOWED THE WELDS HOLDING IT IN PLACE TO FAIL CREATING DANGERS OF: UNSECURED SEATING, HOLE EXPOSING PASSENGERS TO EXTERIOR OF VEHICLE AND MOVING PARTS, OPENING FOR RODENTS OR OTHER DANGERS TO ENTER VEHICLE, KNOWLEDGE OF PRIOR MAY CAUSE FEAR AND PANIC OF DRIVER OR PASSENGERS WHICH MAY CAUSE ACCIDENT OR MENTAL ANGUISE. I BROUGHT THE VEHICLE TO SMITH FORD DEALERSHIP IN WASHINGTON, N.J. REQUESTING AN INSPECTION AND WARRANTY REPAIR OF THE ABOVE STATED STRUCTURAL STEEL. SMITH FORD INSPECTED THE VEHICLE AND SAID THAT THE MANUFACTURING DEFECT WOULD NOT BE REPAIRED BY FORD AND THAT FORD DOES NOT ACCEPT FINANCIAL RESPONSIBILITY EVEN THOUGH THE PROBLEM WAS THE RESULT OF A MANUFACTURING DEFECT. REPORTED THIS TO FORD HEADQUARTERS ON NOVEMBER 30, 2012 AND WAS INFORMED THAT THE DEALERSHIP WAS CORRECT IN STATING THAT FORD WILL NOT REPAIR THIS SERIOUS PROBLEM. MY WIFE IS INCREASINGLY HAVING TERRIFYING VISIONS OF MICE JUMPING ON HER WHILE DRIVING, HAVING SNAKES CRAWLING INTO THE CAR, RAIN SNOW MUD ETC ENTERING VEHICLE, OR HAVING THE CHILDREN PUT THEIR HANDS OR OTHER THINGS INTO THE HOLE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490188December 27, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO LOOSE POWER WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD DECELERATE RAPIDLY AND THEN WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490101December 26, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
HAVING THIS PROBLEM 4 DAYS IN A ROW, ENGINE QUITS AT ANY SPEED LOSS OF STEERING AND BRAKES, CAR WILL SPEED UP WITHOUT THE ACCELERATOR BEING MOVED, FORD SAID WATER IN THE COMPUTER COULD COST 1,000 TO 1,500. CHECKED ON MY COMPUTER FOUND PAGE AFTER PAGE OF THE SAME COMPLAINT AND FORD MOTOR COMPANY REFUSES TO FIX THE PROBLEM!! HAS ANYBODY BEEN KILLED YET? WHEN IS THE N.T.S.B GOING TO ACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490132December 26, 2012
ELECTRICAL SYSTEM, POWER TRAIN
THIS VEHICLE HAS A CONTINUING PROBLEM WITH THE PCM SHORTING OUT DUE TO WATER ENTERING THE WIRING HARNESS THROUGH THE WINDSHIELD WIPERS. ONCE THE PCM SHORT CIRCUITS THE TRANSMISSION DOES NOT FUNCTION CAUSING THE CAR TO LOOSE ITS' MOTION. THIS OCCURS WITHOUT WARNING AND PLACES THE OCCUPANTS OF THE VEHICLE AT GREATER RISK OF BEING INVOLVED IN AN ACCIDENT AS THE CAR SIMPLE CEASES TO WORK. THE COMPANY HAS CURRENTLY RECALLED THIS MAKE AND MODEL TO REPLACE A DEFECTIVE TORQUE CONVERTER. ALTHOUGH THIS SEEMS TO SOLVE THE PROBLEM INITIALLY, THE LONG TERM PROBLEM OF WATER SEEPING INTO THE PCM WILL CAUSE THE TRANSMISSION TO FAIL TIME AND TIME AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489552December 23, 2012
POWER TRAIN
TRANSMISSION FAILED WITHOUT WARNING WHILE DRIVING AT CITY SPEEDS UNDER NORMAL CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489445December 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT LATER INSPECTED THE VEHICLE AND FOUND THAT A LARGE SQUARE BOLT NEAR THE REAR DRIVER'S SIDE WHEEL WELL WAS CORRODED. THIS BOLT HELD THE REAR SEAT IN PLACE AND THE CONTACT STATED THAT THE BRACKET WAS FRACTURED AND DETACHED FROM THE VEHICLE. AS A RESULT, THE SEAT WAS UNABLE TO LATCH AND REMAIN IN PLACE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489313December 19, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
AIR CONDITIONER, RIGHT SIDE PASSENGER DOOR WINDOW, MOTER MOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488667December 13, 2012
POWER TRAIN
AT A GROCERY STORE PARKING LOT, AFTER TURNING INTO A PARKING SPOT I PUT THE VAN INTO REVERSE TO STRAIGHTEN IT OUT, WHEN I PUT BACK INTO DRIVE, IT DIDN'T MOVE, THERE WAS NO ENGAGEMENT WHATSOEVER OF THE GEARS. I HAD TO PUSH THE VEHICLE INTO THE SPOT OUT OF THE LANE OF TRAFFIC AND HAVE IT TOWED. IRONICALLY THIS HAPPENED 3 DAYS AFTER I LEARNED ABOUT FORD RECALLING THE FREESTAR FOR 2005 MODELS TO REPLACE TORQUE CONVERTER; WHEN THE SERVICE CENTER WHO TOWED MY VEHICLE TOLD ME I NEEDED A TORQUE CONVERTER REPLACEMENT I HAD THEM PROVIDE PICTURES OF THE PART AND CAN CLEARLY SEE THE PART ITSELF WAS A 2005 PART! HOWEVER FORD IS NOT TAKING RESPONSIBILITY BECAUSE THE YEAR OF MY VEHICLE IS 2006, IT COST ME OVER $1300 TO REPAIR. I NOTIFIED CUSTOMER SERVICE AT FORD ON 8/31/12 TO REQUEST A REFUND BUT SO FAR NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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