Ford Freestar Complaints

2,533 consumer complaints on file.

#10282390August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN TRANSMISSION FAILURE WITHOUT PRIOR NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282410August 31, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE RPMS DRAMATICALLY INCREASED, THEN THE VEHICLE STALLED AS A CONSEQUENCE HIS RISK FOR VEHICLE CRASH AND SERIOUS INJURY WERE INCREASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP, THEREFORE THE CAUSE OF THE FAILURE IS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 85000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282419August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2005 FORD FREESTAR DOWN 6 MILE RD IN LIVONIA, MI AND THE VEHICLE SUDDENLY LOST POWER AND SLOWED DOWN TO A STOP. THE VEHICLE REMAINED RUNNING BUT THE TRANSMISSION WOULD NOT SHIFT. THE VEHICLE HAS 82,000 MILES AND I HAD TO HAVE THE VEHICLE TOWED. I AM GLAD I WAS NOT ON THE HIGHWAY - WHO KNOWS WHAT COULD HAVE HAPPENED ( I AM 86 YEARS OLD). I HAVE NUMEROUS REPORTS OF THIS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282423August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE OF 2004 FORD FREESTAR THAT MATCHES CURRENT INVESTIGATION NUMBER PE09-033. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282438August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN THE ROAD AND LOST ALL FORWARD MOTION DUE TO NO PULLING POWER. I CAN HEAR THE TRANSMISSION GOING INTO GEAR PUT MY FOOT ON GAS AND THE MOTO REVES BUT THE TRANSMISSION AND THE ENGINE ARE NOT WORKING TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282433August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
05' FORD FREESTAR. ON 8-27-09 MY WIFE WAS DRIVING THE VEHICLE AFTER PICKING UP OUR DAUGHTER FROM DAYCARE AND WAS TRAVELING ABOUT 55 MPH WHEN SHE LOST ALL POWER TO THE TIRES. SHE WAS ABLE TO PULL OVER ONTO A GRAVEL ROAD AS IT HAPPENED ON A COUNTY ROAD WITH NO SHOULDERS AND HEAVING SEMI TRAFFIC. WE TOWED THE VEHICLE THE FOLLOWING DAY AND THEN THIS MORNING, 8-31-09 WAS GIVEN THE DIAGNOSIS OF A FAILED SPLINE. OUR TRANSMISSION REPAIRMAN STATED HE'S SEEN SEVERAL OF THESE OVER THE PAST TWO YEARS NOT ONLY IN FREESTARS BUT 04-05 TAURUS' AS THEY SHARE THE SAME TRANSMISSIONS. HE USED THE WORD SPLINE, NOT SURE IF THAT IS ALSO THE TORQUE CONVERTER?? OUR VEHICLE ONLY HAS 85,000 MILES ON IT AND IS LESS THAN 5 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282298August 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING OUR 2004 FORD FREESTAR ON I-90 OUTSIDE ELGIN, IL ON AUGUST 10, 2009. I THOUGHT I HEARD A POP OR ENGINE NOISE AND THE CAR SUDDENLY STARTED LOSING ACCELERATION AND STARTED COASTING. WE PULLED THE CAR OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND CHECKED THE ENGINE. THE CAR WOULD NOT MOVE IN FORWARD OR REVERSE WHEN YOU PRESSED THE GAS. WE TOWED THE CAR TO ARLINGTON HEIGHTS FORD IN ARLINGTON HEIGHTS, IL. THEY CHECKED AND TOLD US THAT THE TRANSMISSION WAS SHOT AND IT WOULD NEED A NEW TRANSMISSION. WE NEEDED THE CAR SO WE PAID $3158.43 FOR THE REPAIR ($2119.29 FOR PARTS AND $1039.14 FOR LABOR). WE DID NOT RECEIVE THE OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282316August 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING DOWN THE ROAD, THE TRANSMISSION OF MY 2005 FORD FREESTAR MINIVAN SUDDENLY STOPPED PULLING. WAS ABOUT TO SAFELY GET TO THE SHOULDER. LUCKILY, I WAS NOT TRYING TO MERGE INTO TRAFFIC AT AN ON RAMP OR OTHER SITUATION WHERE N UNEXPECTED LOSS OF ACCELERATION COULD SURPRISE ME AND OTHER DRIVERS AND CAUSE A MAJOR ACCIDENT. BASED ON INTERNET RESEARCH, THIS VEHICLE HAS A HISTORY OF THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282340August 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I RETURNED HOME FROM WORK IN ORDER TO DROP OFF A FEW THINGS BEFORE CONTINUING ON TO DO SOME SHOPPING. I PLACED THE VEHICLE INTO PARK AND EXITED THE VAN LEAVING THE IGNITION ON WITH THE ENGINE RUNNING. AFTER UNLOADING MY ITEMS I DECIDED NOT TO GO SHOPPING AND WENT OUT TO TURN OFF THE VAN. WHILE STANDING OUTSIDE OF THE VEHICLE I OPENED THE DRIVER'S DOOR AND REACHED INTO THE VAN TO TURN OFF THE IGNITION. IN THE PROCESS OF REACHING FOR THE IGNITION SWITCH I NUDGED THE SHIFT LEAVER AND THE TRANSMISSION SHIFTED INTO REVERSE. THE VEHICLE BEGAN MOVING BACKWARD DOWN MY DRIVEWAY TRAPPING ME IN BETWEEN THE OPEN DOOR AND THE VAN. I WAS UNABLE TO MAKE ANY ATTEMPTS TO STOP THE VEHICLE SINCE IT WAS MOVING TOO QUICKLY. I HELD ONTO THE STEERING WHEEL WHILE BEING DRAGGED DOWN MY DRIVEWAY, ACROSS THE GRASS AND INTO SOME TREES AND BUSHES. THE VAN DOOR STRUCK A TREE BENDING THE DOOR BACK. AT THAT TIME I FELL UNDER THE VAN AND THE FRONT DRIVER'S SIDE TIRE RAN OVER MY LEGS, UP MY TORSO AND ACROSS MY CHEST. THE VAN CONTINUED ON AND CAME TO A REST AT THE BOTTOM OF MY NEIGHBOR'S YARD. I WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. I SUFFERED CONTUSIONS TO THE ABDOMINAL WALL, LEGS AND CHEST IN ADDITION TO A CUT TO MY LEFT ANKLE. AFTER THE VEHICLE WAS REPAIRED MY HUSBAND HAD THE VAN CHECK BY A FORD DEALER. THEY DETERMINED THERE WAS NOTHING FAULTY WITH THE SAFETY MECHANISM, WHICH DOES NOT ALLOW THE GEAR SHIFTER UNLESS THE BRAKE PEDAL IS PRESSED. HOWEVER, WE HAVE BEEN ABLE TO SHIFT THE VEHICLE OUT OF PARK INTO REVERSE WITHOUT PRESSING THE BRAKE PEDAL SEVERAL TIMES SINCE THE INITIAL FAILURE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10282061August 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH SHE LOST COMPLETE POWER ACCOMPANIED BY GEAR FAILURE WITHOUT ANY PRIOR WARNINGS. SHE WAS ABLE TO SAFELY MOVE THE VEHICLE TO THE SIDE OF THE ROAD IN WHICH THE VEHICLE WAS TOWED TO HER HOUSE. SHE CONTACTED THE DEALER IN WHICH A TECHNICIAN SPECULATED THAT SHE WOULD HAVE TO REPLACE THE TRANSMISSION AT AN EXPENSE OF $4500.00. AS OF CURRENT DATE THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 59,000. (CC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282076August 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MY WAY TO WORK , I WAS DRIVING 55MPH WHEN ALL OF A SUDDEN THE VAN THREW ME BACK AS IF THE VAN WAS THROWN INTO PARK. I HAD NO ACCELERATION AND THE VAN SHUT OFF AND COASTED TO A STOP. AFTER STARTING THE VAN AGAIN, WHEN I ATTEMPTED TO ACCELERATE, THE RPM'S WOULD RISE VERY HIGH, HOWEVER THE VAN WOULD NOT MOVE. THIS WAS IN DRIVE OR REVERSE. I HAD TO HAVE THE VAN TOWED BACK HOME. I AM CURRENTLY REVIEWING MY OPTIONS AS I AM STILL PAYING ON THIS VAN AND CAN NOT AFFORD AN EXPENSIVE REPAIR. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. FORTUNATELY FOR ME, THIS OCCURRED IN THE EARLY MORNING HOURS WHERE THERE WAS NOT MUCH TRAFFIC ON THE EXPRESS WAY. HAD THIS HAPPENED A COUPLE HOURS LATER DURING RUSH HOUR, THIS COULD HAVE TURNED OUT TO BE A FATAL INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282201August 28, 2009
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE LIFT GATE OPENED A WHEN A PASSENGER WAS BENEATH CAUSING INJURY TO HER HEAD AND NECK. THE DEALER REPAIRED LIFT GATE AT NO COST; HOWEVER, HE STATED THAT THE LIFT GATE MODULE WASN'T REPLACED. THE MANUFACTURER STATED THAT HIS VIN WASN'T INCLUDED IN RECALL 06V069000 STRUCTURE: BODY: HATCHBACK/LIFTGATE. THE CURRENT AND THE FAILURE MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10281929August 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STOPPED MOVING IN LEFT LANE OF INTERSTATE I270 S ON UPWARD INCLINE TOWARD RT85 WITH NO WARNING. THE VEHICLE WAS ONLY ABLE TO COAST OFF THE LEFT SIDE OF THE ROAD BY ABOUT 1 FOOT. THIS OCCURRED WHILE DRIVING FOR ABOUT 400 MILES FROM BOSTON THAT DAY. THE DEALER SAID THE SPLINES FOR THE TORQUE CONVERTER SHAFT SHEARED OFF CAUSING THE VEHICLE TO STOP MOVING. AUTO TRANS HAD TO BE REPLACED DUE TO THIS AT 50770 MILES ON 8/10/2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281835August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE 2004 FORD FREESTAR. THIS MINIVAN WAS TRAVELING 72 MPH AT HIGHWAY 75. I WAS SURROUND BY FAST HIGHWAY TRAVELING CARS AND TRUCKS. THIS VAN WITHOUT ANY WARNING LOST PROPULSION. THE TRANSMISSION WAS NOT WORKING SUDDENLY AT HIGHWAY SPEED. I ALMOST HAVE AN ACCIDENT. THE TRANSMISSION REPAIR COST $2748.00 TO FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281863August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR LOST POWER FROM THE ENGINE TO THE WHEELS. DRIVING ALONG A STATE ROAD AND WITH THE ENGINE RUNNING FINE, LOST POWER AND COASTED TO THE SIDE OF THE ROAD. TRANSMISSION HAS NO MOTION IN ANY GEAR. FLUID LEVEL IS OVERFULL WHILE RUNNING INDICATING A CONVERTER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281901August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
BEGINNING AT 55K MILES, THE TRANSAXLE HAS BEEN SLOW SHIFTING BETWEEN REVERSE AND DRIVE WITH OCCASIONAL SHUTTERING, EVEN JUMPING OUT OF GEAR AFTER STOPPING. TOOK IT TO A LOCAL TRANSMISSION SHOP IN MARCH 2008 BUT "PROBLEM COULD NOT BE DUPLICATED" WAS THEIR DIAGNOSIS. THE VEHICLE WOULD ALSO "CLUNK" BACK INTO GEAR AFTER STOPPING. AFTER A LOCAL DEALERSHIP COMPLETED THE 60K MILE TRANSAXLE SERVICE, THE PROBLEM APPEARED TO HAVE BEEN FIXED. THE SLOW SHIFTING STARTED AGAIN LAST WEEK AND THE TRANSAXLE QUIT YESTERDAY WHILE IN TRAFFIC (4K MILES AFTER THE EXTENDED SERVICE PLAN EXPIRED). IT WON'T MOVE AND LOUDLY WHINES LIKE A POWER STEERING PUMP LOW ON FLUID. THIS SAME DEALERSHIP THAT SERVICED IT SAYS ITS TOO BAD THE WARRANTY EXPIRED BUT THEY'LL GLADLY DIAGNOSE THE PROBLEM FOR $135. THE TEAM LEADER SAID IT'LL LIKELY NEED TO BE REPLACED WITH A "REMANUFACTURED UNIT" (3 YEAR, 100K MILE WARRANTY), BUT DIDN'T KNOW THE COST, SAYING IT NEEDS TO BE DIAGNOSED FIRST. SO, I HAVE TO PAY FIRST BEFORE THEY'LL TALK PRICE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281772August 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY WITH MY 2 CHILDREN IN NOVEMBER 2008 AND ALL OF A SUDDEN WITH NO INDICATION OF A PROBLEM MY VAN CAME TO A STOP. NO LIGHTS CAME ON OR NO WIRED NOISES HAPPEN TO LET ME KNOW THAT SOMETHING WAS GOING ON. I HAD TO HAVE MY TRANSMISSION REBUILT. IN WHICH I PAID $2300 FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281573August 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY SLOWED DOWN. THE ENGINE WAS ON AND THE RPMS WERE VERY HIGH WHILE THE VEHICLE WAS IN NEUTRAL. A LOCAL MECHANIC STATED THAT THE TRANSMISSION CAUSED THE FAILURE AND THERE WAS AN INVESTIGATION FOR FORD FREESTAR 2004-2005, COMPONENT : POWER TRAIN:AUTOMATIC TRANSMISSION POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTERS. THE DEALER WAS NOT NOTIFIED AND IS CONCERNED ABOUT THE SAFETY HAZARD. THE CURRENT AND FAILURE MILEAGES WERE 96,000. UPDATED 11/12/09 *CN THE VEHICLE WAS REPAIRED. UPDATED 11/16/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281592August 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR WHICH WAS PURCHASED BRAND NEW IN 2005. WHILE ACCELERATING AT A STOP SIGN, THE TRANSMISSION FAILED WITHOUT WARNING. THE ENGINE SHUT OFF AND VEHICLE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WERE NO RECALLS; HOWEVER, THE CONTACT STATED HE FOUND OVER 700 COMPLAINTS ONLINE REGARDING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281598August 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING MY 2004 FORD FREESTAR AND IT SUDDENLY LOST DRIVE. THE TRANSMISSION WOULD NOT ENGAGE TO DRIVE FORWARD NOR IN REVERSE. WAS TRAVELING AT 40 MPH AND THE VEHICLE QUICKLY STARTED DECELERATING AND HAD TO PULL OVER TO SIDE OF ROAD DUE TO NO ENGAGEMENT OF THE TRANSMISSION GOING FORWARD OR IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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