Ford Freestar Complaints

2,533 consumer complaints on file.

#10285880September 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 35 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. THE TRANSMISSION WAS IN THE PROCESS OF BEING REPAIRED AT A LOCAL FACILITY, AT AN EXPENSE OF $2500.00. THE FAILURE AND CURRENT MILEAGES WERE 86000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285686September 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSAXLE WARNING LIGHT COMES ON EVEN AFTER TRANSMISSION REPLACEMENT. 2004 FORD FREESTAR HAD TRANSMISSION REPLACED AT 104K BECAUSE OF TRANSAXLE LIGHT CONTINUALLY ON AND VAN STUTTERING, JERKING. LIGHT CONTINUES TO COME ON. TRANSMISSION SHOP SAYS TRANSMISSION IS FINE. LIGHT GOES OFF WHEN KEY IS REMOVED AND ENGINE RESTARTED:HOWEVER, COMES BACK ON WITH DISTANCE AND SPEED DRIVING (AROUND ONE HOUR AT 60+). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285446September 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE ROAD GOING ABOUT 55 MILES PER HOUR WHEN WITH NO WARNING AT ALL THE TRANSMISSION IN MY 2004 FORD FREESTAR FAILED. THIS LEFT ME WITH NO MOMENTUM OR ABILITY TO MOVE FORWARD, FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND MY FOUR CHILDREN AND I WERE SAFE, BUT SHAKEN. WE COULD HAVE BEEN KILLED! I HAVE ALWAYS HAD REGULAR MAINTENANCE PERFORMED ON MY VAN, AND HAVE THE RECORDS TO PROVE IT. THIS IS VERY DISAPPOINTING TO ME SINCE I HAVE LEARNED THAT FORD IS AWARE OF THIS PROBLEM AND DOES NOTHING TO TAKE CARE OF IT. I AM ANGRY THAT THEY WOULD KNOWINGLY PUT THEIR CONSUMERS LIVES AT RISK WITH FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284854September 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEED, MY 2004 FORD FREESTAR SUDDENLY LOST ALL POWER TO THE WHEELS. THE ENGINE WORKED OK BUT THE TRANSMISSION SHIFT LEVER APPEARED TO HAVE NO EFFECT. HAD THIS HAPPENED OTHER THAN ON A RURAL ROAD AS IT DID, ALL VEHICLES IN PROXIMITY WOULD HAVE BEEN ENDANGERED BY THE SUDDEN LOSS OF POWER IN THIS VEHICLE. THIS FAILURE OCCURRED WITHOUT WARNING OR ANY PRECEDING INDICATION THAT ANYTHING WAS AMISS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284735September 21, 2009
POWER TRAIN
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 65 MPH ATTEMPTING TO ACCELERATE TO PASS ANOTHER VEHICLE, THE RPM INCREASED; HOWEVER, THE VEHICLE DID NOT INCREASE IN SPEED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE TOWED TO A MECHANIC. A MECHANIC STATED THE THE SHAFT OR THE TORQUE CONVERTER CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 56,269.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284800September 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SEPT 18, 2009 MY WIFE WAS DRIVING HOME FROM WORK WHEN THE OUR 2004 FORD FREESTAR HAD A SUDDEN LOSS OF POWER. THERE WAS NO INDICATION OF ANY PROBLEM. OUR MECHANIC HAS INDICATED THAT THE TRANSMISSION FAILED AND WOULD REQUIRE A COMPLETE REBUILD, REPLACING THE TORQUE CONVERTER, TRANSMISSION PUMP ASSEMBLY AND VARIOUS ITEMS IN THE OVERHAUL KIT. COST $1807.92. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284490September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2005 FORD FREESTAR VAN BOUGHT NEW IN 2006 WITH 62,000 MILES ON IT IN HEAVY TRAFFIC COMPLETE TRANSMISSION FAILURE. TALKED TO DEALER THEY KNOW ABOUT THE PROBLEM THAT THE TORQUE CONVERTERS FAIL WITH OUT WARNING AND FORD IS NOT RECALLING? THIS IS A SAFETY HAZARD AND AN EXPENSIVE REPAIR FOR THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284530September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR WITHOUT WARNING NO MOTION F-OR R SAW HUNDREDS OF SAME ON WEB ...NEEDS TO BE RECALLED BILLION DOLLAR CORP SHOULD MAN UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284540September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE (2004 FORD FREESTAR) IN TRAFFIC WHEN THE TRANSMISSION SUDDENLY FAILED, LEAVING US WITH NO OPTION BUT TO COAST OFF TO THE SIDE OF THE ROAD. I HAD MY WIFE AN TEENAGE SON IN THE CAR WITH ME, AND WE WERE VERY FORTUNATE NOT TO HAVE BEEN INJURED OR KILLED. IF THE TRANSMISSION HAD FAILED A FEW MINUTES EARLIER, WE COULD HAVE EASILY BEEN REAR-ENDED ON THE INTERSTATE. WE HAD TO HAVE THE TRANSMISSION REPLACED AT A COST OF $3400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284567September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WERE NO SYMPTOMS LEADING UP TO THE FAILURE OF THE TRANSMISSION ON MY 2005 FORD FREESTAR, IT SIMPLY STOPPED WORKING. AT FIRST I THOUGHT IT WAS WATER IN MY FUEL DUE TO THE RECENT RAINS IN ALBUQUERQUE, NM AND THE FACT I HAD JUST PUT 15 GALLONS OF GAS IN THE VEHICLE THE NIGHT BEFORE. AT THE TIME OF THE FAILURE THE VAN WOULD NOT FULLY ENGAGE INTO DRIVE, IT MOVED FORWARD SLOWLY AND WOULD NOT ENGAGE REVERSE, AFTER RESTARTING IT WENT INTO DRIVE AND I PROCEEDED DOWN MY STREET, IT SEEMED LIKE IT WAS GOING TO BE OK AND THEN IT STALLED, I RESTARTED IT WENT FORWARD ABOUT 20 YARDS AND IT DIED AGAIN, AND AGAIN, THIS PROCESS BROUGHT ME BACK TO MY DRIVEWAY WHERE IT SITS UNTIL I CAN GET THE MONEY TOGETHER TO HAVE THE TORQUE CONVERTER REPLACED, WHICH IS WHAT I WAS TOLD HAD FAILED, THIS BOTHERS ME BECAUSE IT WAS NO SURPRISE TO THE MECHANICS OR THE DEALERSHIP THAT I HAD TALKED WITH. THE VAN HAS 77,565 MILES AND WAS PURCHASED USED LAST YEAR, I STILL OWE OVER $10,000.00 DOLLARS AND HAVE NO OTHER VEHICLES TO DRIVE WHILE THIS CLUNKER IS BROKE DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283875September 14, 2009
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. IN THE SUMMER OF 2008 HE NOTICED THAT THE VEHICLE SURGED AND SHUT OFF WHEN HE ATTEMPTED TO PARK AT LOW SPEEDS. THE DEALER DIAGNOSED THE FAILURE AND DETERMINED THAT THE THROTTLE BODY FAILED; HOWEVER, THE PART IS ON BACK ORDER. HE ALSO STATED THAT THE REAR CALIPERS WERE DEFECTED AND THAT THEY WERE UNABLE TO REPAIR THEM. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283796September 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 70 MPH ON AN INTERSTATE WITH CRUISE CONTROL ENGAGED, THE TACHOMETER SHOT UP TO 6000 RPM. I TAPPED THE BRAKES AND THEN DEPRESSED THE ACCELERATOR AND THE VEHICLE WOULD NOT ACCELERATE. AS I PULLED OVER TO THE SIDE OF THE ROAD, I TRIED TO SHIFT THE TRANSMISSION INTO A LOWER GEAR AND NONE OF THEM WOULD ENGAGE. WHEN I STOPPED, I TRIED ALL OF THE GEARS AND NONE OF THEM WOULD WORK, INCLUDING REVERSE. I HAD NO WARNING OF THE FAILURE AND AM CURRENTLY LOOKING FOR A MECHANIC TO DIAGNOSE. I HAVE FOUND NUMEROUS FAILURES EXACTLY LIKE MINE REPORTED ON THE INTERNET. THE VEHICLE HAS 111,999 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283802September 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER STOPPING AT A TRAFFIC SIGNAL, I WAS ACCELERATING ONTO THE RAMP FOR THE 70 MPH DALLAS NORTH TOLLWAY IN FRISCO, TEXAS. WITH ABSOLUTELY NO WARNING SIGN(S) BEFORE FAILURE, I LOST ALL DRIVE POWER. FORTUNATELY, I HAD ENOUGH MOMENTUM THAT I WAS ABLE TO COAST TO THE SIDE OF THE RAMP, AND WAS JUST BARELY ABLE TO AVOID BECOMING A TRAFFIC HAZARD. I COULD REV MY ENGINE, BUT THERE WAS NO POWER TRANSFERRED TO THE WHEELS, NO MATTER WHICH GEARS I TRIED... FORWARD OR REVERSE. IT WAS LIKE BEING IN NEUTRAL. I LATER LEARNED THAT MY FLUID LEVELS AND SEALS WERE OK, BUT THAT THE TORQUE CONVERTER HAD COMPLETELY FAILED, AND REQUIRED REPLACEMENT, AND THAT THE TRANSMISSION REQUIRED COMPLETE REBUILDING. TOTAL COST = $2484. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING THIS PROBLEM EXISTS, AND NOT REPAIRING SUCH A DANGEROUS CONDITION, OR EVEN NOTIFYING VEHICLE OWNERS OF THE POTENTIAL FOR SUDDEN, UNANNOUNCED FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283700September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF THE TRANSMISSION OF THE 2005 FORD FREESTAR VAN AT 69,544 MILES WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283719September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I'VE A 2005 FORD FREESTAR WHOSE TRANSMISSION FAILED AT 81,220 MILES. THE CAR WAS RELIGIOUSLY MAINTAINED AND WAS NOT DRIVEN ROUGHLY. IT HAS A POWER STEERING / TRANSMISSION COOLER ATTACHED. I TRIED TO BACK UP OUT OF MY DRIVEWAY AND THE CAR WOULD NOT MOVE; IT ACTED LIKE IT WAS IN NEUTRAL. I HAD A MECHANIC OPEN UP THE TRANSMISSION AND LEARNED THAT THE SPLINES HAD FAILED. HAD TO SPEND $2,000 REPLACING IT WITH A USED 2007 FREESTAR TRANSMISSION WITH 12,000 MILES ON IT. HERE'S WHAT A FORD MECHANIC, WITH 25 YEARS EXPERIENCE, HAS SAID ABOUT THE FREESTAR TRANSMISSION: THE TECHNICIAN WROTE THE FOLLOWING: THE FREESTAR TRANSMISSION WITHOUT THE DEFECT AND WELL MAINTAINED SHOULD BE ABLE TO MAKE 200,000 KM (124,000 MILES) IF THE VEHICLE IS DRIVEN IN A NORMAL MANNER AND THE TRANSMISSION IS NOT ABUSED. THE FREESTAR IS KNOWN FOR HAVING CONVERTER FAILURE. THERE IS NOTHING YOU COULD OF DONE TO PREVENT THE CONVERTER PUMP SPLINES FROM STRIPPING. FORD USED A METAL THAT WAS NOT STRONG ENOUGH FOR THE GEAR. IT WAS DEFECTIVE. THEY SHOULD OF STOOD BEHIND THAT DEFECT AND WARRANTIED THE REPAIR BUT THEY DID NOT. I HAVE REPLACED OVER 50 OF THESE MYSELF. THE TRANSMISSION IS DEFECTIVE AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283286September 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WIFE AND YOUNG SONS RIDING IN OUR FORD FREESTAR ON HIGHWAY WHEN SUDDENLY AND WITHOUT WARNING FREESTAR LOSES ACCELERATION AND BEGINS TO SLOW DOWN IN THE PASSING LANE .NO PRIOR INDICATION,WARNING LIGHT, OR NOISE TO ALERT MY WIFE OF THIS CATASTROPHIC FAILURE. FORTUNATELY WIFE WAS ABLE TO DRIFT VAN THROUGH THREE LANES OF HIGH SPEED TRAFFIC AND COAST VAN TO FAR RIGHT HAND LANE OF HIGHWAY. SPOUSE UNABLE TO GET VAN TO ACCELERATE OR MOVE AT ALL. VAN HAD TO BE TOWED BY A PROFESSIONAL AFTER CHECKING ALL FLUID LEVELS, FILTERS, PEDALS, BRAKES, FOR POSSIBLE PROBLEMS. NONE FOUND. UPON INVESTIGATION THROUGH FORUMS FOUND OUT THAT THIS IS MOST LIKELY THE SAME PROBLEM MANY OTHERS HAVE HAD WITH THE FORD FREESTAR CATASTROPHIC ENGINE FAILURE. VAN HAS LESS THAN 70,000 MILES, HAS BEEN WELL MAINTAINED AND CARED FOR. ALSO, VAN HAS OTHER ISSUES FOUND TO BE SPECIFIC TO MAKE AND MODEL. VAN CANNOT BE DRIVEN SINCE DATE OF INCIDENT AND WE ARE JUST NOW STARTING TO INVESTIGATE QUOTES FOR REPAIR. WE LIKE MANY OTHERS HOPE THAT THIS INCIDENT WILL LEAD TO A RECALL BEFORE SOMEONE LOSES A LIFE AS A RESULT OF THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282987September 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE I WAS ON THE HIGHWAY, DRIVING ABOUT 65MPH, WITH 4 KIDS IN THE VAN, MY RPMS SPIKED, A LOUD MOANING SOUND STARTED AND I COMPLETELY LOST ACCELERATION, I WAS ABLE TO COAST OFF AN EXIT AND PULL OVER. MY OLDER BOYS WERE ABLE TO PUSH THE VAN INTO A PARKING LOT OF A NATIONAL TIRE AND BATTERY. THE GUYS THERE TOLD ME THAT MORE THAN LIKELY THE TRANSMISSION WENT OUT, NOTHING COULD BE DONE BECAUSE OF THE HOLIDAY WEEKEND, SO I WOULD HAVE TO WAIT UNTIL TUESDAY FOR ANY KIND OF QUOTE TO BEGIN REPAIRS. I HAD TO CALL FAMILY 50 MILES AWAY TO COME PICK US UP, MY VEHICLE IS STRANDED IN ANOTHER TOWN 40 MILES AWAY, AND I AM TOLD THE REPAIRS COULD COST AT LEAST $2000.00 AND COULD TAKE A WEEK! THIS VEHICLE ONLY HAS APPROXIMATELY 66,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282972September 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 75 MPH OUR 2005 FORD FREESTAR SUDDENLY LOST MOMENTUM. THE ENGINE INCREASED RPM'S BUT CONTINUED TO LOSE SPEED, NONE OF THE GEARS WOULD ENGAGE. I HAD IT TOWED TO A AUTO REPAIR SHOP AND AM AWAITING THE DIAGNOSIS. UNTIL THIS POINT THE TRANSMISSION NEVER SHOWED SIGNS OF A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282743September 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREE STAR TRANSMISSION QUIT WITHOUT WARNING WHILE RIDING ON MAIN STREET IN NICHOLASVILLE, KY. THE VAN STAYS IN NEUTRAL EVEN THOUGH THE GEAR IS IN THE DRIVE OR REVERSE POSITION. HAD THE VAN TOWED TO OUR HOUSE BECAUSE IT IS NOT ABLE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282759September 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 55MPH THE CAR SUDDENLY LOST ALL POWER TO THE TRANSMISSION AND BEGAN TO COAST. AFTER DRIFTING THE VEHICLE OFF OF THE ROADWAY WE DISCOVERED THAT NONE OF THE GEARS ON THE AUTOMATIC TRANSMISSION WERE RESPONDING. THE ENGINE WAS REVVING NORMALLY BUT NO POWER WAS MAKING IT TO THE TRANSMISSION. WE HAD TO HAVE THE VEHICLE TOWED AND A MECHANIC BELIEVES THAT THE ISSUE IS THE SHAFT ON THE TORQUE CONVERTER. WE HAVE NOT BEEN ABLE TO AFFORD THE REPAIR YET SO WE CANNOT SAY FOR CERTAIN THAT IS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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