Ford Freestar Complaints

2,533 consumer complaints on file.

#10290526November 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NEAR/MISS ACCIDENT MY SPOUSE WAS DRIVING TO WORK. WE LIVE ON A DIRT ROAD AND WE DRIVE SLOW NO MORE THAN 20 MPH. THE ROAD TAKES YOU DIRECTLY TO THE A BUSY FREEWAY. SHE TURN ONTO THE HIGHWAY AND STARTED ACCELERATING AND BEFORE IT WAS TOO LATE SHE NOTICE THE 2004 FORD FREESTAR WOULDN'T SHIFT INTO 2ND GEAR AND WAS ALMOST REAR ENDED BY A SEMI-TRUCK. COME TO FIND OUT THE TRANS HAD TO BE REBUILT, THERE IS ONLY 89,000 MILES ON IT. THE TRANS MECHANIC TOLD ME THAT IT HAPPENS ALOT ON THESE VANS IT COST ALOT OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290220October 29, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 FORD FREESTAR PURCHASED IN 2008. HE STATED THAT THE VEHICLE WOULD CONTINUE TO STALL WITHOUT WARNING. AN INDEPENDENT MECHANIC CONFIRMED THAT THE COMPUTER WAS DAMAGED. AN AUTHORIZED DEALER STATED THAT THE COMPUTER AND ENTIRE WIRING HARNESS NEEDED TO BE REPLACED SINCE THE COMPONENTS WERE WET AND THE SEAL WAS DAMAGED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WOULD NOT TAKE ANY LIABILITY FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 51,100. UPDATED 12/9/09 *CN THE DEALER REPLAED THE WIRING HARNESS AND COMPUTER AS THE TERMNAL ENDS OF THE HARNESS WERE CORRODED. THE COMPUTER WAS DAMAGED FROM WATER. THE DEAERL STATED THE UPPER SEAL FAILED ON BOTH SIDES WHICH ALLOWED WATER TO SEEP IN FROMT HE TOP COVER. UPDATED 12/10/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289985October 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HUSBAND AND I WERE DRIVING FROM THE STORE GOING HOME ... JUST TURNED OFF A BUSY STREET ON A SIDE ROAD WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHY WE WERE IN DRIVE SO WE ROLLED TO THE SIDE OF THE ROAD ... MY HUSBAND PUT IT IN PARK ... THEN HE STARTED THE CAR AGAIN PUT IT IN GEAR PRESS THE GAS AND WE DID NOT MOVE JUST THE ENGINE MADE NOISE SO HE TRIED ANOTHER GEAR AND SAME THING NOT MOVING JUST ENGINE MAKING NOISE... I AM SURE GLAD THAT WE JUST TURNED OFF THE BUSY STREET NO TELLING WHAT WOULD OF HAPPEN AND WE DID NOT HAVE OUR FOUR CHILDREN IN THE CAR EITHER THANK GOD ... WELL WE HAVE IT TOWED TO A LOCAL FORD DEALER ... THEY TELL US THAT IT IS THE TORQUE CONVERTER AND THE PRICE TO FIX IT 1800.00 I THINK THAT FORD NEEDS TO FIX THE PROBLEMS ... BEFORE SOME ONE GETS SERIOUSLY HURT OR DIES. .. TO TOP IT OFF WE LIVE IN A SMALL TOWN THAT HAS NO BUS OR CAB TRANSPORTATION WITH OR FOR KIDS LIVING PAY CHECK TO PAY CHECK DO NOT EVEN KNOW WHAT TO DO WE JUST MADE 2 CAR PAYMENTS AND WE DO NOT HAVE THE MONEY TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289708October 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS LEAVING THE SCHOOL PARKING LOT WHEN ALL OF A SUDDEN MY CAR STALLED OUT. LUCKILY THERE WAS NO TRAFFIC COMING. IT WOULD START THEN STALL. THIS HAPPENED SEVERAL TIMES. I HAD IT TOWED TO THE FORD DEALER AND WAS TOLD THAT I NEED A NEW TRANSMISSION. THE TORQUE CONVERTER IS DEFECTIVE IN THIS VEHICLE. I HAVE CONTACTED FORD REGARDING THIS INCIDENT. IT IS HORRIFYING TO THINK THAT THESE FAMILY VEHICLES ARE DEFECTIVE AND NOTHING IS BEING DONE BY FORD TO ENSURE THE SAFETY OF THEIR CUSTOMERS. AFTER DOING RESEARCH, I LEARNED THAT NUMEROUS PEOPLE HAVE HAD CLOSE CALLS WITH POTENTIALLY FATAL CIRCUMSTANCES AND STILL NO RECALL. DO PEOPLE HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289673October 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2004 FORD FREESTAR DOWN THE ROAD AND ALL OF A SUDDEN NO POWER LIKE IT WAS PUT INTO NEUTRAL SO I HAVE IT IN SHOP. *TR UPDATED IVOQ 12/21/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289647October 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE MAKING A TURN IN A VERY BUSY INTERSECTION MY 04 FREESTAR SIMPLY STOPPED MOVING FORWARD. THE ENGINE WOULD REV BUT IT WOULDN'T MOVE IN ANY GEAR. I WAS STUCK IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. THIS COULD HAVE ENDED IN TRAGEDY IF THIS HAD HAPPENED AT A DIFFERENT TIME OF THE DAY WHEN TRAFFIC GETS REALLY HEAVY. THE PROBLEM HAS BEEN DIAGNOSED BY MORE THAN ONE TRANSMISSION EXPERT TO BE THE TORQUE CONVERTER. I'VE BEEN DOING SOME RESEARCH AND THIS SEEM TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. WITH THIS COMPLAINT I'M ALSO REQUESTING MORE INFORMATION ON THIS PROBLEM. THANK YOU, JORGE*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289357October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS STOPPED ON A BUSY ROAD WAITING TO MAKE A LEFT HAND TURN. WHEN THE ROAD CLEARED I PUT MY FOOT ON THE GAS AND THE ENGINE REVVED BUT MOVED ONLY A BIT PUTTING ME OUT INTO THE ONCOMING LANE. WITH TRAFFIC STARTING TO BEAR DOWN ON ME I PUT THE SHIFTER INTO D3 GEAR AND THE VAN MOVED AND I WAS ABLE TO RETURN THE SHORT DISTANCE TO HOME. IN THE DRIVEWAY I TRIED PUTTING THE VAN IN DRIVE AGAIN AND IT MOVED A LITTLE BUT AT HIGH REVS. THERE WAS NO ENGINE LIGHT AND ABSOLUTELY NO SYMPTOMS LEADING UP TO THIS. I JUST PUT BRAND NEW TIRES ON THE VAN LAST MONTH. THIS IS MY FAMILY VAN AND IN FACT ONE OF MY CHILDREN WAS SITTING ON THE PASSENGER SIDE AT THE TIME. THIS SUDDEN , NO SYMPTOM FAILURE OF THE TRANSMISSION WAS VERY SCARY. I AM HAVING A REMANUFACTURED TRANSMISSION INSTALLED. IT COMES WITH A 6 YR 100K WARRANTY. ALTHOUGH THE LARGER WARRANTY IS COMFORTING THIS TYPE OF FAILURE COULD RESULT IN SOME VERY TERRIBLE ACCIDENTS. THIS ONE ALMOST DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289383October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FREESTAR PASSENGER VAN. I WAS DRIVING DOWN ROAD AT APPROXIMATELY 65-70 MPH. AND VAN LOST ALL FORWARD MOMENTUM WITH NO INDICATION AT ALL. NO DASHBOARD INDICATION OR VEHICLE SHOWING IRREGULAR MOMENTUM OR SLIPPAGE. I HAVE BEEN UNABLE TO HAVE VEHICLE REPAIRED. I PUT SENSOR SW-6012 BUT THAT DIDN'T FIX PROBLEM..WHEN CAR IS RUNNING VEHICLE MAKES LOUD WHINING SOUND..NOT QUITE A I SCREECH. I AM GLAD WHEN I LOST POWER THERE WERE NO CARS BEHIND ME. THANK GOD I HAVE BEEN ADVISED THAT IT IS THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288741October 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2004 FORD FREESTAR VAN WAS ENTERING THE ON-RAMP TO THE QEW HIGHWAY AND WOULD NO LONGER DRIVE. THE ENGINE WAS STILL WORKING BUT WHEN YOU PUSHED THE GAS PETAL IT WOULD ONLY REV UP AND NOT DRIVE. I HAVE TAKEN IT TO THE LOCAL OAKLAND FORD DEALERSHIP IN OAKVILLE AND HAVE BEEN TOLD IT IS THE TORQUE CONVERTER/TRANSMISSION. MY WIFE THAT WAS DRIVING THE CAR HAD TO WAIT ON THE ON-RAMP UNTIL A TOW TRUCK ARRIVED. SHE WAS VERY CLOSE TO BEING HIT FROM BEHIND ON MANY OCCASSIONS. IF THIS OCCURRED 1 MINUTE LATER SHE WOULD HAVE BEEN ON THE HIGHWAY. THE VEHICLE ONLY HAS 75,000KM ON IT AND THIS SHOULD NOT OCCUR WITH SUCH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287071October 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON HIGHWAY 140 BETWEEN CANTON & WALESKA, GA MY 2004 FORD FREESTAR SUDDENLY WENT TO NEUTRAL FORCING ME TO STOP IN THE MIDDLE OF A BUSY TWO LANE HIGHWAY DURING RUSH HOUR. LUCKY FOR ME THIS WAS COVERED BY MY CARMAX EXTENDED WARRANTY PROGRAM, BUT IT COST ME 200 FOR A TOW AND PUT MY LIFE AND OTHERS AT RISK. I WAS ALMOST REARENDED AS THE PERSON BEHIND ME DIDN'T KNOW I WAS SLOWING DOWN UNTIL I PRESSED THE BRAKE PEDAL TO MAKE OTHERS AWARE I WAS STOPPING. MY TORQUE CONVERTER WAS STRIPPED AND THIS DOESN'T SEEM TO BE AN UNCOMMON PROBLEM ON THIS VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287083October 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR, WITH 49,000 MILES, SUDDENLY LOSS TRANSMISSION POWER WHILE DRIVING. AFTER SAFELY PULLING OVER TO THE SIDE OF ROAD (WITH KIDS IN CAR), COULD NOT ENGAGE THE TRANSMISSION IN ANY GEAR (DRIVE, REVERSE, 1, 2). NO AXEL OR TRANSMISSION NOISE WAS OBSERVED WHEN SHIFTING INTO ANY OF THE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287153October 12, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
MY FORD FREESTAR HAD THE TRANSMISSION OUT FOR TORQUE CONVERTER FAILURE. DRIVING VAN AND SUDDENLY LOST POWER LIKE IT WAS IN NEUTRAL. IT WAS REPAIRED THEN ABOUT 3-5 MONTHS LATER THE VAN STARTED TO RUN ROUGH AND DIE TRANSMISSION WAS SHIFTING CRAZY HAD WATER IN THE PCM. THE DEALERSHIP REPAIRED VAN UNDER FORD EXTENDED WARRANTY VAN IS VERY UNRELIABLE AND I DON'T TAKE IT FAR FROM HOME BUT I STILL HAVE TO PAY FOR A VERY POORLY ENGINEERED CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286992October 10, 2009
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING AT 10:30PM PREPARING TO ENTER THE INTERSTATE WHEN THE ENGINE REVVED AND THE MOTION OF THE CAR GOING FORWARD BEGAN TO STOP. THERE WAS A SUDDEN AND COMPLETE LOSS OF POWER TO THE WHEELS. BEING ON THE INSIDE LANE OF A 4 LANE STREET, THERE WAS NO WAY TO MAKE IT TO THE RT LANE OR SHOULDER. THE STREET WAS VERY BUSY AND SEVERAL TIMES WE WERE ALMOST HIT BY SCREECHING CARS. WE CALLED 911 AND GOT POLICE HELP. UPON CALLING THE FORD DEALERSHIP I WAS TOLD IT WAS THE TORQUE CONVERTER AND IT WOULD BE A MINIMUM OF 3,500.00 TO FIX EVEN THOUGH MY VAN ONLY HAS 52,000 MILES ON IT. I AM DISABLED AND A SINGLE PARENT. I THANK GOD MY 2 YOUNG CHILDREN WERE NOT WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286624October 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS 88K MILES AND HAS RUN JUST FINE UNTIL TODAY. THIS MORNING I WAS DRIVING IN TO WORK, STOPPED FOR A LIGHT, WHEN LIGHT CHANGED I PRESSED THE ACCELERATOR, THE ENGINE RESPONDED BUT I DIDN'T MOVE. NO WARNING, NO LIGHTS CAME ON, NO MOVEMENT IN ANY GEAR SELECTION, ONLY "PARK" WORKS. AS A TEENAGER I 100% DISASSEMBLED AND REBUILT SEVERAL ENGINES SO I KNOW A LITTLE SOMETHING BEYOND WHICH END OF THE WRENCH TO HOLD. THIS WAS SUDDEN AND UNEXPECTED! MY WIFE HAS E-MAILED ME SEVERAL BLOGS ON THIS MATTER AND IT SEEMS QUITE PREVALENT. MY EXPERIENCE EXACTLY MATCHES THAT ON SEVERAL OTHERS AND THAT IS UNCANNY IN MY OPINION. THE BLOGS CLAIM THE TORQUE CONVERTER OR THE TORQUE CONVERTER OUTPUT SHAFT; THEY ALSO CLAIM THE TRANSMISSION IS FOR THE TAURUS WHICH IS ABOUT 1000 POUNDS LIGHTER, THUS THE FAILURE. I'VE HAD THE VEHICLE TOWED TO MY MECHANIC, BUT AFTER READING THE BLOGS I DON'T NEED HIM TO TELL ME WHAT IS WRONG. IF THIS HAPPENS AS OTHERS HAVE ATTESTED THEN THIS IS A VERY SERIOUS SAFETY ISSUE. IT IS TOO LATE FOR A RECALL TO HELP ME - I'M TRADING THE VEHICLE THIS WEEKEND! I WAS GOING TO WEST TEXAS THIS WEEKEND - THANK GOD IT HAPPENED IN SAN ANTONIO, OTHERWISE I COULD BE BROKEN-DOWN IN A REAL 'MIDDLE OF NO WHERE'. BY THE WAY, THE VEHICLE HAS RELATIVELY EASY MILES EVEN THOUGH I LIVE IN A METRO AREA. VIRTUALLY ALL THE MILES ARE ON THIS VEHICLE ARE HIGH SPEED AND CONSTANT AS MOST IS ON THE INTERSTATE OR LIKE ROADWAYS; VERY LITTLE HAS BEEN SLOW STOP AND GO CITY STREET TYPE TRAFFIC; NO STEEP GRADES TO CLIMB EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286498October 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT STATED THAT THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE VEHICLE HAD TO PUSHED ONTO THE EMERGENCY LANE AND TOWED TO A LOCAL MECHANIC. THE MECHANIC CONFIRMED THAT THE TORQUE CONVERTER FAILED. THE DEALER STATED THAT THERE WAS NO RECALL OR WARRANTY RELATED TO THE YEAR, MAKE AND MODEL OF THE VEHICLE. THE FAILURE MILEAGE WAS 99,661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286571October 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITHOUT WARNING WHILE DRIVING DOWN A CITY STREET. HAD TO COAST TO A SAFE PLACE TO PARK THE CAR UNTIL WE CAN GET IT TOWED. DEALERSHIP IS NOW SAYING $3200 TO REPLACE THE APPARENTLY DEFECTIVE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286120October 2, 2009
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH HE HEARD A LOUD SOUND IN THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A TECHNICIAN CONCLUDED THAT THE FRONT WHEEL BEARINGS FAILED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286048October 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER STOPPED WORKING ON 2004 FORD FREESTAR ON I35 INTERSTATE. NO WARNING THAT ANYTHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286057October 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 25 MPH AND PROCEEDING TO MAKE A RIGHT TURN, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY A NO POWER RESPONSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER. THE VEHICLE WAS REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 61,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286074October 2, 2009
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
ENGINE STALLING, ELECTRICAL PROBLEMS, TRACTION CONTROL SYSTEM DISENGAGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALL PROBLEMS ARE INTERMITTENT AND OCCUR DURING OR AFTER RAIN. PROBLEMS LINKED TO PCM WATER INTRUSION. TODAY ENTIRE ELECTRICAL SYSTEM FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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