Ford Focus Complaints

22,326 consumer complaints on file.

#10054819January 24, 2004
ELECTRICAL SYSTEM:IGNITION
MY IGNITION CYLINDER LOCKED UP LEAVING ME STRANDED 200 MILES FROM HOME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057166January 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ENGINE AND ENGINE COOLING:ENGINE, STEERING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DEFECTIVE FRONT BRAKE ROTOR. *PH DURING THE INSPECTION THE CONSUMER WAS TOLD THAT THE DEFECT WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. OTHER VEHICLE COMPONENTS ALSO MALFUNCTIONED. THE VEHICLE'S TRUNK LATCH BROKE, THE CHECK ENGINE LIGHT ILLUMINATED TWICE, THE CD PLAYER BECAME INOPERATIVE AND THE STEERING WHEEL LOCKED UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055747January 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN THE VEHICLE WAS PARKED OR RUNNING, THE FRONT DRIVER AND PASSENGER DOOR LOCKS DID NOT UNLOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055752January 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE BRAKING, THE CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE BRAKE ROTORS. THE DEALERSHIP INFORMED THE CONSUMER THAT THE FRONT BRAKE ROTORS WERE WORN. THE MECHANIC TRIED TO REPAIR THE VEHICLE, BUT THE PROBLEM CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055753January 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER WAS UNABLE TO START THE VEHICLE BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION SWITCH. THE VEHICLE HAD BEEN SITTING FOR A MONTH. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055757January 23, 2004
VEHICLE SPEED CONTROL:CABLES
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING 35 MPH. THE GAS PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THE CABLE POPPED OUT OF THE THROTTLE MECHANISM AND THE VEHICLE ACCELERATED. PLEASE PROVIDE FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055778January 23, 2004
FUEL SYSTEM, GASOLINE
THE DEALERSHIP REFUSED TO PERFORM THE ENGINE STALLING RECALL 03V482000 UNLESS THE CONSUMER PURCHASED A FUEL FILTER FOR $42.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052160January 23, 2004
ELECTRICAL SYSTEM
THE DRIVER PLACED THE KEY IN THE IGNITION BUT THE VEHICLE WOULD NOT ENGAGE. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. THE MECHANIC DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED. *NM THE IGNITION SWITCH WAS REPLACED TWO TIMES, POWER LOCKS WERE INOPERATIVE, ALARM WAS INOPERATIVE, TRUNK INOPERATIVE, AND THE WINDOW(S) WERE HARD TO CLOSE (MUST BE FORCED DOWN 3-4 TIMES). *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048366January 23, 2004
STEERING
DURING THE RAIN WHEN THE VEHICLE IS DRIVEN THROUGH A PUDDLE, THE STEERING WOULD BECOME DIFFICULT. THE STEERING WHEEL WAS HARD TO TURN AND UNMANAGEABLE. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT THE CURB. THE DEALERSHIP INDICATED THAT THIS COULD POSSIBLY BE CAUSED BY THE BRAKES, WHICH WERE REPLACED. THE PROBLEM REMAINED. *PH *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10046467January 23, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER UNIT FAILED, WATER DRAINED IN THE CABIN FROM UNDERNEATH THE DASHBOARD. WHEN THIS OCCURRED, MOLD STARTED TO DEVELOP ON THE CARPET, WHICH MADE THE OCCUPANTS SICK. THE DEALERSHIP HAD BLOWN OUT THE PIPES, BUT THE PROBLEM REMAINED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057177January 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER EXPERIENCED FUEL PUMP FAILURE. *PH (NAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054700January 22, 2004
ELECTRICAL SYSTEM:IGNITION
KEY HAD TROUBLE GOING IN TO IGNITION SWITCH, WHEN KEY FINALLY DID GO IN, KEY WILL NOT TURN. CAR WILL NOT START. CAR TOWED TO DEALER, TOW TRUCK DRIVER SAID MY CAR WAS 5 OR 6TH THIS WEEK WITH SAME PROBLEM! DEALER INFORMED PROBLEM WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL FOR THE PROBLEM. TOTAL COST WAS ALMOST $600 INCLUDING TOW BILL!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055641January 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
AT ANY SPEED ENGINE CHECK LIGHT CAME ON , AND THEN, ENGINE RUMBLED AND STALLED.VEHICLE STALLED TEN TIMES. A RECALL WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055645January 22, 2004
ENGINE AND ENGINE COOLING, AIR BAGS:FRONTAL
WHILE DRIVING AT ANY SPEED VEHICLE HESITATED AND TOOK A DIP FORWARD AND DOWN TO THE GROUND. THEN, IT ACCELERATED AS IF NOTHING HAPPENED. CONSUMER'S DAUGHTER EXPERIENCED THE SAME THING WHILE DRIVING AND LOST CONTROL OF THE VEHICLE WHICH LANDED IN A DITCH. CONSUMER'S DAUGHTER SUSTAINED BACK INJURIES. CONSUMER WORE SEAT BELTS. HOWEVER, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10054653January 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FAILURE OF FUEL PUMP CAUSED VEHICLE TO STALL AND DIE IN THE MIDDLE OF A STREET WITHOUT WARNING, CAUSING VEHICLE TO HAVE TO BE TOWED IN FOR REPAIRS. FORD PAID TO REPLACE THE PUMP BUT REFUSED TO PAY TO REPLACE THE DEFECTIVE FILTER OR REIMBURSE TOWING EXPENSES. FUEL FILTER PROBLEM IS DOCUMENTED ON A SO-CALLED RECALL NOTICE NO. 03N01, BUT FORD IS ADVISING DEALERS TO REPLACE PART ONLY IF IT FAILS AND WILL NOT STAND BY IT'S CONSUMERS FOR FULL REIMBURSEMENT OF EXPENSES ASSOCIATED WITH DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055649January 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
RECALL #03V482000 REGARDING STALLING. DEALER CHARGED CONSUMER FOR A DIAGNOSTIC OF $60.00 CONCERNING THIS RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055693January 22, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
WHILE DRIVING APPROXIMATELY 45 MPH RIGHT FRONT SPRING BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055519January 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS ON 2000 FORD FOCUS. *PH (NAR) THE CONSUMER ALSO REQUESTED TO BE REIMBURSED FOR $446.44 IN ORIGINAL REPAIR, ALSO WOULD LIKE TO HAVE A WRITTEN EXPLANATION FROM THE DEALERSHIP OF HOW THE PROBLEM COULD BE REMEDIED TO AVOID EXCESSIVE MAINTENANCE COST. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057322January 21, 2004
STEERING:LINKAGES
THE CONSUMER'S CLIENT WAS INVOLVED IN A ACCIDENT AS A RESULT OF STEERING CONTROL. *PH AFTER THE ACCIDENT, THE CONSUMER RECEIVED A LETTER IN REGARDS TO RECALL#02V289000. THE CONSUMER'S INSURANCE COMPANY REQUESTED REIMBURSEMENT. *SC (LAWYER ON BEHALF ELIZABETH ARREOLA ON BEHALF OF CLIENT LORNA WADDINGTON) *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10054602January 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
AROUND 6:00 A.M. ON 01-14-04. WHILE TAKING 9 YR. OLD DAUGHTER TO SCHOOL AND MYSELF TO WORK, DRIVING AT APROX. 55 MPH. MY 2000 FORD FOCUS ENGINE SUDDENLY CAUGHT ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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