Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10628641August 27, 2014
ELECTRICAL SYSTEM
WAS DRIVING IN HEAVY TRAFFIC THROUGH METRO CITY IN RUSH HOUR ON INTERSTATE.ON 4 LANE HIGHWAY HAD TO CROSS 2 LANES OF TRAFFIC TO EXIT;CAR LOST POWER AND MESSAGE CENTER SAID ENGINE FAIL SAFE MODE.TRIED TO ACCELERATE TO EXIT;CAR HAD LOST POWER WITH NO ACCELERATION.WHEN I FINALLY GOT TO EXIT WAS DOWN TO 20 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627983August 25, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THROTTLE/ACCELERATOR THE CAR UNEXPECTEDLY ACCELERATES WITHOUT PUSHING THE PEDAL. I HAVE ALMOST HIT VEHICLES AND PEDESTRIANS. IT APPEARS TO BE GETTING WORSE AND MORE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628192August 25, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
2010 DRIVING ON HIGHWAY IN VIRGINIA, CAR WAS ACCELERATING ON IT'S OWN, IT WAS LIKE THE CAR WAS IN CONTROL AND NOT THE DRIVER. PULLED OVER AND CAR STALLED, ENGINE LIGHT CAME ON. TOOK CAR TO FORD DEALER WAS TOLD THROTTLE CONTROL ASSEMBLY. 52,200 MILES HAD IT REPLACED. CONTACTED FORD OCT 2010. NOVEMBER 2012 FORD ISSUE CUSTOMER SATISFACTION PROGRAM, FINALLY REIMBURSED 2013. JULY 2014, 100,457MILES SAME PROBLEM AGAIN HAD TO AGAIN REPLACE THROTTLE CONTROL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627611August 22, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING IN TOWN GOING ABOUT 40 MPH WHEN THE CAR LOST ALL POWER, THEN ENGINE FAILSAFE MODE DISPLAYED ON THE INFORMATION CENTER AND A LITTLE WRENCH WAS ALSO DISPLAYED. WITH NO POWER STEERING, I HAD TO PULL OVER QUICKLY IN LUNCHTIME TRAFFIC. AFTER STOPPING THE CAR, I WAITED A FEW SECONDS AND RESTARTED IT. NO PROBLEMS WITH IT UNTIL THE NEXT DAY WHEN THE CHECK ENGINE LIGHT CAME ON. I HAVE ALSO NOTICED A MECHANICAL SMELL COMING FROM THE AC. IT APPEARED, AT FIRST, THAT THIS PROBLEM HAD COME OUT OF NOWHERE WHEN I SUDDENLY REMEMBERED TWO OCCASIONS WHEN THE RPMS SUDDENLY STUCK ON 3000 AND WOULD NOT STOP UNTIL I PUT THE CAR IN NEUTRAL. ALSO, WHEN USING CRUISE CONTROL, THE WHOLE CAR SHAKES AND STUTTERS SLIGHTLY WHEN GOING UP OR DOWN VERY SLIGHT INCLINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626795August 20, 2014
VEHICLE SPEED CONTROL
WHILE BACKING UP CAR SURGED AND CAUSED REAR BUMPER DAMAGE. THROTTLE BODY CLEANED TWICE SINCE PURCHASE AND SURGE ISSUE REAPPEARS. SURGE OCCURS AT LOW RPM'S. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10626874August 20, 2014
POWER TRAIN
TRAVELING DOWN THE INTERSTATE AT 75 MPH WE RECEIVED A MESSAGE ON THE MESSAGE CENTER ABOUT A FAILURE OF SOME SORT (I DON'T REMEMBER WHAT IT SAID EXACTLY NOW). WE LOST ALL ACCELERATION OF THE CAR. WE PULLED OVER AND LET IT SIT WHILE I LOOKED UP THE ERROR ON MY PHONE. I TRIED THE CAR A BIT LATER AND IT WAS FINE. THEN WE KEPT GETTING THE ERROR. I TOOK IT TO OUR FORD DEALER AND HE CLEANED THE THROTTLE BODY...THEN REPLACE IT A WEEK LATER WHEN THAT DIDN'T FIX IT. A ABOUT 2 WEEKS LATER WE WERE GETTING ANOTHER ERROR ABOUT THE TRANSMISSION FAILING. IT STARTED MAKING A TERRIBLE NOISE. I STILL OWE 3200 ON THIS CAR,,.AND A NEW TRANSMISSION IS OVER 7K. SERIOUSLY?? I HAVE READ SO MANY POSTS ABOUT THE CVT TRANSMISSION ON THE FIVE HUNDRED AND OTHER CARS FAILING. FORD SHOULD BE ASHAMED OF THEMSELVES FOR PASSING OFF SOMETHING LIKE THIS. NOW I HAVE A 3200.00 PAPER WEIGHT IN MY DRIVEWAY....AND I CANNOT AFFORD TO BUY ANOTHER CAR. THANKS FORD!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622073August 13, 2014
STEERING, ENGINE, SERVICE BRAKES
TRIED TO PULL OUT ON TO HWY. THE FAIL SAFE LIGHT CAME ON AND SHUT DOWN ENGINE. COULD NOT STEER OR CONTROL CAR AT ALL, WAS VERY CLOSE TO HAVING A BAD ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621633August 7, 2014
ELECTRICAL SYSTEM
WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE GAUGES ON THE INSTRUMENT CLUSTER STOPPED FUNCTIONING AND DISPLAYED READINGS OF ZERO. CONTINUED TO DRIVE AND THE INSTRUMENT CLUSTER BEGAN WORKING A FEW MOMENTS LATER. THE FAILURE OCCURRED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. WHEN THIS HAPPENS THE REVERSE LIGHTS COME ON EVEN WHEN IN DRIVE. THIS, AS WELL AS NO SPEEDOMETER TO ME IS VERY DANGEROUS. I THINK CORRECTIVE ACTION SHOULD BE TAKEN TOWARDS A RESOLUTION. THERE ARE COUNTLESS OTHERS WHO HAVE FILED COMPLAINTS AND CONCERNS REGARDING THIS VERY ISSUE. PLEASE ISSUE A RECALL ON THE INSTRUMENT PANEL REPLACEMENT. I FEEL THE COST OF REPLACEMENT (AS WELL AS A DIAGNOSIS FEE) SHOULD NOT BE ABSORBED BY THE CONSUMER FOR SOMETHING THAT IS NOT NORMAL MAINTENANCE FOR THE VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618003July 31, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
THROTTLE ASSEMBLY PROBLEM. VERY SIMILAR CONCERNS AS EARLIER RECALL WHICH SUPPOSEDLY APPLIED FIX TO THE CAR A COUPLE YEARS AGO. EXCEPT .ALONG WITH UNEXPECTED ACCELERATION WHILE STOPPED A NEW PROBLEM ARISES. MOTOR ACTS AS IF IT IS NOT GETTING FUEL AND SLOWS TO A CRAWL SPUTTERING TO A STOP.. WRENCH MALFUNCTION LIGHT COMES ON. AFTER CARS SITS FOR A PERIOD OF TIME WRENCH DISPLAY GOES OFF AND CAR OPERATES NORMALLY. OWNERS MANUAL INDICATES THAT THIS MAY BE A THROTTLE ASSEMBLY PROBLEM. PRIOR RECALL NOTICE THAT HAS EXPIRED. ON MULTIPLE WEB BOARDS PROBLEM IS MENTION WITH GREAT FREQUENCY FOR THE FORD 500. THIS HAPPENED TO MY WIFE ON A SIDE STREET AT 15-20 MPH. IF IT OCCURRED ON NEXT BUST STREET IT COULD HAVE PRESENTED A DANGEROUS SCENARIO. FORD DEALER ACKNOWLEDGED THIS AS A KNOWN PROBLEM, BUT FORD MFG ONLY PROVIDED 1 TIME FIX IN RECALL & SINCE THE THROTTLE CLEANING FIXED THE PROBLEM AT THE TIME OF RECALL NO FURTHER ATTENTION WAS NEEDED. I MENTIONED THEY DID EXTEND FOR RECURRING PROBLEM BUT THAT EXTENSION 2013. I DON'T FEEL A MFG SHOULD BE ABLE TO TIME LIMIT A PROBLEM RESOLUTION THAT THEY NEVER PERMANENTLY FIX. BY WHAT I READ ON THE WEB THIS IS AN ISSUE THAT NEEDS AREAL RESOLUTION.....COST ME 900+ DOLLARS TO FIX AND FORD NOTHING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617188July 29, 2014
POWER TRAIN
2005 FORD FIVE HUNDRED THIS PRODUCT WITH A CVT TRANSMISSION SHOULD BE INVESTIGATED AND RECALLED IMMEDIATELY. THERE ARE THOUSANDS FAILING AND IT IS VERY DANGEROUS! THE TRANSMISSION DISENGAGES CAUSING THE AUTOMOBILE TO LOSE POWER WITHOUT WARNING. I'VE SEEN POSTS OF THOUSANDS OF THIS SAME FAILURE BEGINNING AT 3500 MILES! I CONTACTED FORD BECAUSE MINE IS DOING THIS AND THEY BASICALLY SENT A FORM LETTER SAYING OH WELL, SORRY ABOUT YOUR LUCK. MANY OF FORD'S PRODUCTS HAVE THIS SAME ISSUE WITH THE CVT TRANSMISSION INCLUDING THE FORD FLEX WHICH IS INVOLVED IN A CLASS ACTION LAWSUIT. THE FIVE HUNDRED SHOULD BE INVOLVED IN THIS LAWSUIT AS WELL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616096July 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED LIMITED. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE STARTED TO MAKE A LOUD GRINDING NOISE AND NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE JERKED IN A FORWARD MOTION. THE CONTACT APPLIED THE ACCELERATOR PEDAL AND THE VEHICLE RESUMED ITS NORMAL OPERATIONS. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE CVT TRANSMISSION AND THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 90,000. ## VIN PASSED ## 2006 FORD 500 LIMITED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610331July 14, 2014
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE SIDE MIRROR ON THE FRONT PASSENGER SIDE DOOR CAUGHT FIRE. THE DEALER STATED THAT THERE WAS A SHORT IN THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,172.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10610536July 14, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
SINCE 2009 MY FORD 500 HAS HAD ISSUES WITH NO A/C AND SURGING. THEY COULD NOT FIGURE OUT WHAT WAS GOING ON (FORD) AND EVENTUALLY FOUND IT TO SUPPOSEDLY BE THE THROTTLE BODY ASSEMBLY. AFTER THAT WAS "FIXED" THE CAR DID NOT SURGE BUT THE A/C WOULD NOT WORK WHEN THE CAR WAS IDLE IN WARM WEATHER. I'VE TAKEN THE CAR BACK AT LEAST A DOZEN + TIMES WITH THIS ISSUE. NOW THE CAR IS BEGINNING TO SURGE AGAIN TOO... IT HAPPENED TWICE, NOT ALWAYS BUT IT HAPPENS... IT IS QUITE SCARY WHEN THERE IS A CAR IN FRONT OF ME AND I AM AT A TRAFFIC LIGHT OR SIGN AND THE CAR SURGES FORWARD - I HAVE CALLED FORD MOTOR CO NUMEROUS TIMES AND TAKEN IT TO MY FORD DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610205July 13, 2014
POWER TRAIN
WHILE DRIVING CHECK ENGINE LIGHT AND WRENCH ILLUMINATE AND YOU CAN NO LONGER ACCELERATE. I MUST SAFELY PULL OVER TURN CAR OFF AND RESTART SOMETIMES HARD TO RESTART. WAS TOLD BY MECHANIC THROTTLE BODY NEEDS TO BE REPLACED OVER $600. IF SO MANY PEOPLE ARE HAVING THE SAME ISSUES THE PART SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609167July 9, 2014
VEHICLE SPEED CONTROL, ENGINE, FUEL SYSTEM, GASOLINE
I JUST PURCHASED A 05 FORD FIVE HUNDRED AND WAS ON MY WAY FROM CALIFORNIA TO GEORGIA. AS I WAS DRIVING I NOTICED THAT WHEN IT WOULD SHIFT IT WOULD REV UP EVEN WHILE SLOWING DOWN. I ALSO NOTICED THAT IF THE AC WAS ON IT GOT WORSE. I STARTED DOING RESEARCH ON THIS PROBLEM AND FOUND THAT I WAS NOT THE ONLY ONE HAVING THIS PROBLEM. I HAVE 4 CHILDREN, I'M DISABLED AND ON A VERY FIXED INCOME AND BUYING A VEHICLE THAT IS SAFE IS A MUST. UNFORTUNATELY, DUE TO THIS PROBLEM, IT IS NOT SAFE I ASKED THEM WHAT IT WAS GOING TO TAKE FOR THEM TO ISSUE A RECALL, INJURY OR EVEN A DEATH, AND HIS RESPONSE WAS THAT IT WAS NOT UP TO THEM BUT UP TO THE NHTS. I HAVE DONE A LOT OF RESEARCH ON THIS PROBLEM AND THERE ARE MANY MORE PEOPLE WITH THESE VEHICLES THAT HAVE THE SAME PROBLEM. I DON'T THINK THE CONSUMERS SHOULD BE LIABLE TO FIX A DEFECTIVE PART. EVEN A MECHANIC AT A FORD DEALERSHIP SAID THAT HE DOESN'T KNOW WHY THEY JUST DON'T REPLACE IT INSTEAD. PLEASE HELP FIX THIS PROBLEM BEFORE SOMEONE HAS TO PAY NOT WITH MONEY BUT WITH THERE LIFE! IF I HAD THE MONEY I WOULD REPLACE IT AND HAVE THE ECM UPDATED BUT THAT IS NOT AN OPTION FOR ME DUE TO MY FINANCES. PLEASE PUT OUT A RECALL ON THE THROTTLE BODY AND MAKE THE UPDATES ON THE SYSTEM FREE. HAVEN'T WE PAID ENOUGH FOR OUR VEHICLES? THESE ARE THINGS THAT ARE NOT DUE TO NEGLIGENCE BUT DEFECTIVENESS OF A PART. THE COMPANY THAT MADE THE THROTTLE BODY IS NO LONGER IN BUSINESS SO THAT SHOULD TELL YOU SOMETHING. AND THE UPDATES SHOULDN'T COST IF IT MAKES THE VEHICLE RUN LIKE IT SHOULD. I BELIEVE IF ALL OWNERS OF THESE VEHICLES COME TOGETHER WE CAN ACTUALLY FIX THIS DEADLY PROBLEM. WHY SHOULD SOMEONE HAVE TO PAY WITH THEIR LIFE JUST FOR SOMEBODY TO BECOME AWARE OF THIS DEADLY, DEFECTIVE PART. SO PLEASE HELP! THEY SAY THE RECALLS COME FROM YOU, SO ISSUE A RECALL AND INCLUDE THE ECM UPDATE THAT GOES WITH IT. THANK YOU, CONCERNED OWNER WITH CHILDREN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609195July 9, 2014
ELECTRICAL SYSTEM
THIS IS NOT THE FIRST TIME I HAVE COMPLAINED NOR AM I THE ONLY ONE HAVING THIS ISSUE. I BOUGHT THE CAR BACK IN 2010 AND INFORMED THE CAR LOT OF FLICKERING LIGHTS WELL NOW ITS GONE AS FAR AS MY WHOLE DASH LIGHTS FLICKER AND WHEN THEY COME BACK THEY DO NOT COME BACK CORRECTLY ALL THE TIME. MY GAS GAUGE DOESN'T REGISTER PROPERLY. THIS HAPPENS WHEN I RUN THE AC. WHEN I HAD IT CHECKED I WAS TOLD THAT IT HAD SOMETHING DO WITH BATTERY. THE ALTERNATOR IS PULLING TOO MUCH POWER WHEN AC IS ON. WELL IF I AM NOT THE ONLY ONE HAVING THIS ISSUE I DON'T UNDERSTAND WHY THIS IS NOT GETTING A BETTER SETTLING BESIDES OH I THINK IT IS THIS OR I THINK IT IS THAT. I HAVE SEARCHED YOUTUBE AND THERE ARE A LOT OF PPL HAVING THIS ISSUE. A WHOLE LOT OF PPL. I AM GOING TO GO HAVE MY BATTERY CHECKED AGAIN AND TAKE BACK TO CAR LOT AGAIN AND HOPE TO HAVE A SOLUTION. THIS IS GETTING REALLY RIDICULOUS AND BAD. I CAN RUN MY AC FOR MAY 10 MINUTES WITHOUT THIS HAPPENING AND ONCE I DO THE CAR DOESN'T WANNA RUN PROPERLY AFTER. PLEASE LOOK INTO THIS AND REACH OUT TO OTHER OWNERS AND SEE IF THEY ARE HAVING SAME ISSUES. MAYBE THEY DON'T KNOW HOW OT REACH YOU LIKE I DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609246July 9, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WHICH CAUSED THE ENGINE MOUNTS TO FRACTURE. THE CONTACT ALSO INDICATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE. AFTER TURNING THE VEHICLE OFF AND RESTARTING, THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AND THE POWER CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE HAD RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 09/03/14*LJ UPDATED 09/25/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608218July 4, 2014
POWER TRAIN
CAR STALLED WITHOUT ANY PRIOR INCIDENT, OR WARNING. AS SOON PUT MY CAR INTO DRIVE, IT LURCHED AND WOULD NOT MOVE. WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED. AFTER A FEW MORE ATTEMPTS, IT MOVED AT 10-20 MPH. I STALLED COMPLETELY CLOSE TO HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607734July 2, 2014
ENGINE
THIS VEHICLE HAS HAD A SURGING AND STALLING ISSUE EVER SINCE IT WAS PURCHASED. IT WOULD COME AND GO THROUGHOUT THE YEARS BUT GOT MUCH WORSE RECENTLY. WHEN STOPPED AT A LIGHT FOR INSTANCE THE IDLE SPEED BECOMES LOW AND SOMETIMES STALLS. IT WILL SURGE MAKING SLOW TURNS AND SURGE WHEN PUT INTO DRIVE. IT WILL SURGE FORWARD WHEN TURNING INTO A PARKING SPOT AND IN MANY OTHER INSTANCES. IF YOU ARE IN DRIVE AND PUT IT INTO PARK THE RPM WILL ALSO SURGE AS HIGH AS 2500. SINCE I HAVE BEEN READING UP ON THE ISSUE I NOTICED THAT THERE WAS A LETTER SENT OUT TO OWNERS OF MY MODEL WHICH I DID NOT RECEIVE. THE PROBLEM WAS SUPPOSED TO BE ADDRESSED FOR FREE PER R12N03. OF COURSE THE COVERAGE ENDED ON 03/31/2013. I DID NOT RECEIVE THIS NOTICE AND SHOULD STILL BE ABLE TO GET THIS REPAIR DONE FOR FREE. IT SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604654June 19, 2014
ENGINE, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ONLY HAD THE CAR FOR FIVE MONTHS DRIVING DOWN THE STREET THE CHECK ENGINE LIGHT CAME OUT CAR STOPPED IN THE MIDDLE OF THE STREET WITH MY CHILDREN IN IT AND WOULDN'T START UP..WORST CAR I'VE EVER BOUGHT SECOND MAJOR INCIDENT THAT HAS HAPPENED SINCE I GOT THE CAR.IT SHOULD BE A RECALL MAJOR SAFETY VIOLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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