Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10596162June 4, 2014
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED WHILE DRIVING THE SKID, SERVICE ENGINE, AND TRANSMISSION WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED INTO LIMP MODE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE TRANSMISSION DIFFERENTIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593629May 23, 2014
ELECTRICAL SYSTEM, POWER TRAIN, FUEL SYSTEM, GASOLINE
PART OF AN ONGOING SERIES OF ISSUES WITH THIS VEHICLE (SEE EARLIER REPORTS), INITIAL SYMPTOM WAS THE DASH LIGHTS & NEEDLES SHUTTING OFF INTERMITTENTLY (BUT NOW FOR EXTENDED PERIODS). VEHICLE THEN BEGAN SHOWING RANDOM WARNING LIGHTS INCLUDING "CHECK ENGINE", WHICH WAS DIAGNOSED FIRST TIME AS LOW FUEL LEVEL SENSORS A & B. SINCE THAT TIME I'D DISCONNECTED THE BATTERY ON A SUGGESTION OF A MECHANIC FRIEND AND ALL THE ISSUES DISAPPEARED FOR A FEW WEEKS. YESTERDAY THE CHECK ENGINE LIGHT CAME BACK, AND THE CAR WAS RUNNING POORLY (CREEPING WHEN FIRST OFF BRAKES, NOT UP SHIFTING), WHEN THE DASH WAS OPERABLE IT SHOWED ALTERNATING CHECK ENGINE/CHECK TRANSMISSION WARNINGS, AND VEHICLE WAS SURGING/LAGGING NOTICEABLY AT HIGHWAY SPEEDS. I AGAIN DID THE BATTERY DISCONNECT LAST NIGHT, AND THE CAR IS OPERATING NORMAL TODAY, BUT I'M SURE IT WILL RECUR SHORTLY. I AM HESITANT TO TAKE IT TO A DEALER AS THIS SOUNDS LIKE A SIGNIFICANT ELECTRONICS ISSUE, AND I HAVE ALREADY READ UP ON THE FORD TSB 06-17-9 THAT IS DOCUMENTED ONLINE, NOT ALL OF WHICH ALIGNS WITH MY ISSUES. HAD THE BATTERY RESET HAD NO IMPACT ON THE PROBLEMS I WOULD SAY IT'S A MECHANICAL MATTER, BUT IT SEEMS CLEAR ITS A COMPUTER OR ELECTRICAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593290May 21, 2014
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
VEHICLE WAS STALLING OUT FINALLY QUIT, HAD IT TOWED TO A FORD DEALER, WAS ADVISE THAT THE THROTTLEBODY HAD SHORTED OUT. THEY SAY IT IS NOT COVERED UNDER THE WARRANTY. THE ENGINE WAS REPLACE BY THE FORD DEALERSHIP DUE TO A MANUFACTURE DEFECT 6 YEARS AGO. THE VEHICLE HAS LESS THAT 50,000 MILES ON. WHAT ESTIMATE COST OF REPAIRING IS $970.00. WE HAVE AN EXTENDED WARRANTY COVERAGE. BUT I THINK FOR SHOULD FIX IT WITHOUT CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592189May 17, 2014
POWER TRAIN, ENGINE
ON THE INTERSTATE HEADED TOWARDS DENVER, AFTER ABOUT AN HOUR, WHEN TO ACCELERATE FROM ABOUT 70MPH TO ASCEND UP THE HILLS, THE ENGINE RPMS ACCELERATE, HOWEVER, IT FEELS THAT THE TRANSMISSION IS DISENGAGED (SLIPPING) WITH NO POWER TO THE DRIVETRAIN RESULTING IN A DRASTIC LOSS OF SPEED. THIS HAPPENED NUMEROUS TIMES IN EFFORTS TO REGAIN CONTROL AND MAINTAIN SPEED. THIS WAS EXTREMELY HAZARDOUS AS TRAFFIC WAS SOMEWHAT CONGESTED, AND OTHER DRIVERS ARE EXPECTING ME TO ACCELERATE, HOWEVER, VEHICLE WAS IN A DECELERATING MODE. THIS WAS ONLY WITH LIGHT PRESSURE TO THE ACCELERATOR. IT SOUNDED AS IF THE GEARS HAD STRIPPED IN THE TRANSMISSION. WE TURNED AROUND AND HEADED HOME, AUTO WOULD NOT ALLOW SPEEDS OVER 60MPH. LATER THE SAME HAPPENED AT SPEEDS OF 35-40 ON LOCAL ROADS. THESE TRANSMISSIONS ARE EXTREMELY DANGEROUS. FORD KNOWS OF THIS PROBLEM AND REFUSES TO DO ANYTHING ABOUT THEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588788May 16, 2014
ELECTRICAL SYSTEM
I PURCHASED THE VEHICLE USED ON 2/21/14 W/31,000+/- MILES, INITIAL ISSUE WAS WITH INSTRUMENT CLUSTER INTERMITTENTLY BLIPPING ON & OFF (SOMETIMES FOR EXTENDED PERIODS). THAT ISSUE WAS FOLLOWED BY A CHECK ENGINE LIGHT, WHICH WHEN ANALYZED SHOWED LOW FUEL SENSORS A&B (OCCURRED IN LATE APRIL 2014). UP TO THIS POINT THE VEHICLE WAS DRIVABLE WITH NO IMPACT ON ACTUAL DRIVABILITY. LAST FRIDAY 5/9/14, I WAS AT A LIGHT AND WHEN IT TURNED GREEN I PROCEEDED TO DRIVE OFF, BUT VEHICLE WAS BARLEY MOVING OR RESPONDING TO THROTTLE INPUT, THIS CONTINUED FOR A SHORT DISTANCE & EVENTUALLY BUILT UP TO NORMAL SPEED. IT RECURRED AGAIN AT THE NEXT LIGHT, WITH SAME SYMPTOMS. I CONTACTED A MECHANIC I KNOW AND THE NEXT DAY I DISCONNECTED THE BATTERY CABLE IN AN ATTEMPT TO CLEAR THE SYSTEM, AND AS OF A WEEK LATER ONLY THE DASH LIGHTS ISSUE HAS RECURRED. HOWEVER I FEEL THE LOSS OF POWER IS A SIGNIFICANT CONCERN IF IT WERE TO OCCUR ON A BUSY ROAD OR AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587689May 11, 2014
ENGINE, VEHICLE SPEED CONTROL
MY CAR MAKES HARSH JERKING MOTION WHILE I AM DRIVING. THE MOTION OCCURS INTERMITTENTLY SO I AM UNABLE TO PREDICT WHEN IT WILL OCCUR. HOWEVER, IT DOES HAPPEN WHILE THE CAR IS IN AN MOTION AND UPON ACCELERATION. AFTER FIRST EXPERIENCING THE PROBLEM. THE MOTOR MOUNT OF THE VEHICLE WAS REPAIRED. THIS SEEMED TO REMEDY THE PROBLEM FOR ABOUT TWO WEEKS, THEN THE PROBLEM PERSISTED. NOT AS HARSH AS PREVIOUSLY BUT NONETHELESS, THE RIDE FEELS UNSAFE AND THE ISSUE HAPPENS ERRATICALLY. THIS PROBLEM HAS CONTINUED FOR OVER A YEAR. DURING THIS TIME I HAVE RESEARCHED ONLINE TO FIND THAT THIS IS A COMMON ISSUE AND COMPLAINT AMONG CONSUMERS. WHY HAS THIS VEHICLE NOT BEEN RECALLED? THIS IS A PRESSING ISSUE FOR ME AS IT IS NOT A SECURE FEELING TO LOSE CONTROL OF YOUR VEHICLE MOMENTARILY. I ALSO HAVE TO CONSIDER THE SAFETY OF MY UNBORN CHILD. THE FORD FIVE HUNDRED VEHICLES WITH MAJOR MECHANICAL MALFUNCTIONS NEED TO BE RECALLED AND TAKEN OFF THE MARKET, NOT SIMPLY "FIXED." AFTER A FIRE OR MAJOR ACCIDENT HAS TAKEN PLACE, IT IS EVIDENT THAT "FIXING" THE CARS IS NOT THE BEST SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586743May 6, 2014
ENGINE, POWER TRAIN
FROM THE DAY I BOUGHT THE CAR THE A/C HAS NOT WORKED PROPERLY. IT ONLY COOLS AT HIGHWAY SPEEDS OR WHEN TEMPERATURE OUTSIDE IS LESS THAN 70 DEGREES, THE ENGINE HAS NEVER IDLED SMOOTHLY AND WATER COLLECTS IN THE DOORS. THE MAIN ISSUE I'VE BEEN HAVING IS THAT IT SURGES AT STOP LIGHTS AND TOTALLY SHUTS DOWN GOING DOWN THE ROAD. MOTOR, GAUGES EVERYTHING SHUTS DOWN SOMETIMES FOR 8-10 SECONDS. THIS IS SPORADIC AND MORE COMMON WHEN THE A/C IS IN USE. I HAVE HAD THE THROTTLE BODY CLEANED AND REPROGRAMMED SEVERAL TIMES WITH NO CHANGE WHAT SO EVER. I JUST HAD A NEW ONE INSTALLED AND IT SHUT DOWN ON ME WITHIN 1 MILE OF DEALERSHIP. IT HAS BEEN VERY FRUSTRATING TO SAY THE LEAST. I'VE BEEN SAYING IT IS SOMETHING WITH THE A/C SINCE DAY ONE BUT ALL THEY WANTED TO DO IS REPLACE THE THROTTLE BODY. I AM AT MY WITS END AND JUST WANT IT FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586320May 3, 2014
STRUCTURE:BODY
THE FRONT LIP OF THE HOOD HAS PAINT PEELING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586319May 3, 2014
STRUCTURE:BODY
ALL FOUR DOORS FILL WITH WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578499April 9, 2014
STEERING
STEERING BINDS WHILE TURNING FORCING DRIVER TO "MUSCLE" THE STEERING WHEEL THROUGH THE REST OF THE TURN; ALSO STEERING WHEEL DOES NOT RETURN BACK TO STRAIGHT POSITION WITHOUT DRIVER ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577790April 6, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
WHEN STOPPED AT RED LIGHT, CAR SHOOK A COUPLE TIMES THEN CHECK ENGINE LIGHT IMMEDIATELY CAME ON. WHEN RED LIGHT TURNED GREEN, TOOK FOOT OFF OF BRAKE AND PRESSED GAS PEDAL AND WAS UNABLE TO DRIVE, BUT CAR WAS STILL ON. THROTTLE BODY CONTROL SYSTEM FAILED AND NEEDS REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577630April 5, 2014
VEHICLE SPEED CONTROL
I WAS TRAVELING NORTH TOWARD ANN STREET IN MONTGOMERY WHEN ALL OF A SUDDEN MY CAR CAME TO AN ABRUPT STOP IN THE MIDDLE OF SPEEDING TRAFFIC AND MY KIDS AND I WERE IN THE MIDDLE OF THE HIGHWAY STRANDED TO GET OUT OF THE CAR WAS THE HARDEST PART NOW I HAD TO GET SOME HELP WHEN I DID THE MAN THAT PULLED MY CAR TO HIS SHOP TOLD ME IT WAS MY THROTTLE CONTROL SENSOR MY WWWWWHHHHAAAT AND I ONLY HAD THE CAR FOR A YEAR AND A HALF R U SERIOUS I HAD TO REPLACE THE MOTOR AFTER A YEAR OF HAVIN THE CAR WHICH COST ME 1400ARS AND NOW A THROTTLE CONTROL SENSOR AND IT COST 746.00 WITH TAX AND 150 FOR THE LABOR MAN I SCREAMING NEED ANOTHER CAR BUT NOT FORD THEY LIED THEY R NOT BUILT FORD TOUGH UUUUUGGGGHHHHH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576613April 2, 2014
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSTRUMENT CLUSTER INTERMITTENTLY WENT DARK AND/OR GAUGES WENT TO ZERO/OFF POSITIONS, WE PULLED OVER TO SEE IF EXTERIOR LIGHTS WORKED AND ALL DID, AS WELL AS BLINKERS AND FLASHERS, BUT WE NOTED THAT REVERSE LIGHTS WERE NOW ON. IT HAS RECURRED A FEW TIMES, ITS MOST NOTICEABLE AFTER DARK AS DASH LIGHTS GO BLACK. ONLY LIGHT ON DASH WAS THE AIRBAG LIGHT. I WENT ONLINE & FOUND INFO ON A TECHNICAL SERVICE BULLETIN "TSB 06-17-9 09/04/06 - INTERMITTENT INSTRUMENT CLUSTER", IT DOES NOT APPEAR TO BE A RECALL ITEM SO ASSUMING ANY REPAIRS ARE ENTIRELY OWNER COST ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574385March 24, 2014
STRUCTURE:BODY, SERVICE BRAKES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK ON THE PASSENGER'S SIDE OF THE VEHICLE. THE SOURCE OF THE LEAK WAS UNKNOWN. THE CONTACT HAD THE VEHICLE REPAIRED IN 2007 FOR THE SAME FAILURE WHERE THE DEALER DIAGNOSED AN IMPROPER WELDING HOWEVER, THE ISSUE RECENTLY RECURRED. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE CONTACT ALSO STATED THAT THE BRAKES, AIR CONDITIONER AND MOTOR MOUNTS HAD ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574458March 24, 2014
VEHICLE SPEED CONTROL
MY WIFE WAS GOING TO WORK AND THE ACCELERATOR STUCK. SHE GOT THE CAR SLOWED DOWN AND OFF THE STATE HIGHWAY. SHE CALLED ME CRYING AND VERY SHOOK UP THAT MORNING AND FOR A COUPLE OF DAYS. SHE COULD HAVE BEEN IN A SERIOUS ACCIDENT OR EVEN KILLED. I CALLED THE FORD DEALER AND THEY WENT AND GOT THE CAR. AFTER CHECKING OUT THE PROBLEM, THEY SAID THE THROTTLE BODY WOULD HAVE TO BE REPLACED AT A PRICE OF $676.00 PLUS LABOR. THEY CALLED FORD MOTOR CO FOR FINANCIAL HELP AND THEY SAID THERE IS NO RECALL AND THEY CANNOT HELP. I DID NOT THINK THIS IS RIGHT. I KNOW THEY KNOW THEY HAVE A PROBLEM, BUT WON'T ACKNOWLEDGE IT. MY WIFE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED. WE NEED SOME FINANCIAL HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568357March 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BECAME UNRESPONSIVE TO ACCELERATION ATTEMPTS AS THE WRENCH ICON AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHAFT WAS BROKEN AND THE TRANSMISSION WOULD NEED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT DID NOT RECTIFY THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566671March 2, 2014
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
APPROXIMATELY TWO MONTHS AFTER SERVICE PERFORMED UNDER NHTSA CAMPAIGN PE11018 THE VEHICLE BEGAN TO ACCELERATE IRREGULARLY AND THEN IT PLACED ITSELF INTO "FAIL SAFE" MODE AND ILLUMINATED THE CHECK ENGINE LIGHT. VEHICLE WAS RETURNED TO THE FORD DEALER THAT PERFORMED THE SERVICE AND THEY DETERMINED THAT THE ELECTRIC THROTTLE CONTROL WAS AT FAULT BUT WAS NOT ASSOCIATED WITH THE SERVICE THEY PERFORMED ON THE SAME COMPONENT JUST WEEKS EARLIER. DEALER CONTACTED FORD MOTOR CO AND THEY ALSO CLAIMED THE TWO WERE NOT RELATED REGARDLESS OF THE SIMILAR CLAIMS FOUND ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566318February 27, 2014
POWER TRAIN, ELECTRICAL SYSTEM, SUSPENSION
WHEN I AM IN PARK OR NEUTRAL MY MOTOR MAKES A TICKING NOISE. WHEN IN DRIVE IT HOES AWAY. WEIRD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564211February 13, 2014
POWER TRAIN
CHECK SYSTEM LIGHT ON. TURN OFF MOTOR AND LIGHT GOES OFF INTERMITTENTLY. TAKEN TO DEALERSHIP AND TOLD "MECHATRONICS UNIT" WITHIN TRANSMISSION NEEDS TO BE REPLACED. ONLY 45,000 MILES ON CAR AND WITHIN 60,000 MILE WARRANTY, BUT OVER THE 5 YR WARRANTY TIME LIMIT. NHTSA SITE SHOWS SYSTEMIC PROBLEMS WITH POWERTRAIN ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562534February 1, 2014
POWER TRAIN, ENGINE
WHILE DRIVING DOWN STREET AFTER A COLD START, CAR STARTED TO DRIVE SLOW, MADE A NOISE FROM LEFT SIDE OF ENGINE COMPARTMENT, AND WRENCH LITE CAME ON ALONG WITH THE ENGINE LITE. I SCANNED FOR THE OBDII CODE AND IT PRESENTED CODE P0942. I ERASED THE CODE TO SEE WHAT WOULD HAPPEN. LEFT IT ALONE UNTIL THE NEXT DAY. NOW, WHEN STARTED, THERE IS A FAULTY BEARING NOISE WHICH IS PRESENT UNTIL TRANSMISSION IS ENGAGED IN EITHER REVERSE OR DRIVE. I WOULD PULL CAR FORWARD TEN FEET AND BACK IN REVERSE TO PARK. WHEN I DO THIS, NOISE GOES AWAY. AFTER DOING THIS FIVE (5) DAYS IN A ROW, I DRIVE CAR AROUND A CITY BLOCK. I COULD ONLY HEAR NOISE FAINTLY. NO WRENCH LITE OR ENGINE LITE CAME BACK DURING THIS SMALL DRIVE. I HAVE NOT DRIVEN CAR SINCE RESEARCH OF CODE P0942 POINTED TO THE TRANSMISSION. I ONLY START CAR NOW BECAUSE OF THE COLD WISCONSIN WEATHER. MY CONCERN NOW IS IF THERE IS A RECALL FOR THIS CVT TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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