Ford F-150 Complaints

2,276 consumer complaints on file.

#11629413December 7, 2024
ENGINE, UNKNOWN OR OTHER
Recall with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629362December 6, 2024
POWER TRAIN
Passenger side rear axle bolt broken. Ford has issued a recall on earlier vehicles, but they still have not created a permanent fix and it is happening to the 2023 models as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629305December 6, 2024
BACK OVER PREVENTION
The contact owns a 2022 Ford F-150. The contact stated that while reversing the vehicle, the back-up camera malfunctioned, causing the screen image to become frozen and still, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629194December 6, 2024
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Started truck then we heard a loud pop, similar to a gun shot. Then we heard crackling through the speakers. Audio volume controls were ineffective as well as radio on/off controls. Turned truck off and restarted no pop this time but the crackling continued. I called my local Ford dealer to schedule a service appointment for the next afternoon. Then next day when I was driving the truck to work the crackling continued for several minutes then the sound system went back to normal. That afternoon, 12/4 after work I drove the truck to the dealer I had purchased the truck from to drop it off. I reported the situation to the service advisor and he said since the sound system does not throw codes it would not be able to be diagnosed unless the problem duplicated itself which I would have to leave the truck for an extend period of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628930December 4, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving my truck using adaptive speed control my vehicle reacts as it should to speed limit signs until it sees any sign with the number 80 on it, e.g.- state hwy 80. As soon as it reads the number 80 the number 80mph shows on the dash speedometer and the truck immediately accelerates to 80 mph! This happens no matter what speed zone you are in, even a school zone! I contacted Ford Motor Company and they referred me to my local dealership. The Dealership RAPIDS FORD said they knew of the problem because one of their managers had the same issue with his loaner vehicle. They said they contacted Ford and the Ford tech told him he should shut off the adaptive speed control when it happens???? I don't believe this is a viable solution because you never know when it is going to happen. This will happen anytime it sees the number 80 Whether you are in a 25mph, a 55 mph, or any speed zone. this is a very DANGEROUS situation for both occupants and pedestrians. I was recently on an hour-long phone call with Ford vehicle technology assist and they insisted I find my own solution by going to my local dealerships. I know for sure this condition affects at least two, but more than likely tens of thousands of vehicles. Please look into this before somebody gets killed. I can tell that Ford is not going to. This problem showed up repeatedly because state hwy 80 was detoured through and around my town. These are highway signage not speed limit signage. They do not look alike.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628035November 30, 2024
EXTERIOR LIGHTING
Led DRL burned out both driver and passenger side. Extremely common issue in this generation of F150/similar year model. $1200 per head light assembly replacement to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628002November 29, 2024
ELECTRICAL SYSTEM
Daytime running lights have failed. Both sides in my ford f150
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627741November 27, 2024
ENGINE
The contact owns a 2024 Ford F-150. The contact stated that while her wife was driving at an undisclosed speed, upon coming to a complete stop at a stop light, the vehicle inadvertently stalled and initially failed to restart. The contact stated that after approximately 10 minutes the vehicle independently restarted. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure or determine the cause of the failure. The contact was informed that no DTC codes had been retrieved. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627570November 26, 2024
AIR BAGS
The contact owns a 2022 Ford F-150. The contact stated while driving at 20 MPH, the contact rear-ended the vehicle in front of the contact's vehicle. The contact stated that the vehicle that was in front of the contact's vehicle slammed on the brakes, and the contact rear-ended the vehicle. The contact's vehicle was severely damaged to the front of the vehicle. In addition, the air bags did not deploy. The Police and the Paramedics were at the crash location. A police report was filed. The vehicle was towed to the collision center. The contact was the only occupant in the vehicle. The contact was transported to the local hospital. The contact received medical treatment to the right side of his body and multiple X-rays. In addition, the contact sustained severe pain to the right side of his body and sustained pain to his head which required prescribed pain and muscle relaxer medication. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11627484November 26, 2024
UNKNOWN OR OTHER
While driving my 2023 Ford F-150 on the freeway, the sunroof spontaneously shattered without warning. The failure occurred at highway speeds, producing a loud gunshot-like sound that startled me. The glass broke in an upward trajectory, which is inconsistent with the possibility of an external object, such as a rock, causing the damage. There were no other vehicles around me at the time, and no debris struck the windshield or surrounding areas. The shattered sunroof remains available for inspection upon request. The safety of myself and others was put at significant risk. Shattered glass could have fallen into the cabin while I was driving, potentially causing injuries or a distraction that might lead to an accident. Minutes prior to the incident, I had two young children under three years old in the vehicle, heightening my concern about the severity of this issue. Thankfully, they were not present when the sunroof shattered. The problem has not been reproduced or confirmed by a dealer or independent service center, but I did bring the vehicle to the dealership where I purchased it. The dealership, after consulting with Ford corporate, denied warranty coverage and suggested the damage was caused by a rock. This conclusion does not align with the circumstances or the nature of the damage. Neither the manufacturer nor any independent service center has inspected the sunroof further for potential defects. There were no warning lamps, messages, or other symptoms prior to the incident. This failure was entirely sudden and unexpected. Based on my research, spontaneous sunroof shattering is a documented issue that has occurred in similar vehicles, often attributed to defective tempered glass or thermal stress. I believe this incident is the result of a manufacturing defect in the sunroof glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626476November 20, 2024
EXTERIOR LIGHTING
Both daytime running lights, which also serve as part of the headlights have burnt out. First the drivers side vertical strip of the LED light went out, then the passenger side same vertical strip only. Recently, the horizontal top strip of the headlight went out too. Just happened around 30,000 miles, little past 3 years since I bought my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626371November 20, 2024
VISIBILITY
The contact owns a 2022 Ford F-150. The contact stated while driving 45 MPH in the rain, the windshield wipers moved up an inch and stopped operating. The contact stated that upon deactivating and reactivating the windshield wipers, the failure recurred. The contact stated that the failure was persistent. The vehicle was taken to the dealer, where it was diagnosed and determined that the windshield wiper motors had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V842000 (Visibility). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625837November 18, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving there were no warning indicator lights illuminated on the dash. He stated there were no mechanical defects, noises, or smells to be noted. Near Milepost [XXX] on [XXX] both occupants saw smoke begin to come from under the hood. The employee pulled the vehicle to the side of the road. Both employees exited the vehicle to open the hood. Employee stated he reached down to pull the hood release and when he looked up flames were visible above the hood. Employees moved away from the vehicle and called 911.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11625724November 16, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My rear passenger side window will not go back up. It is constantly receiving power to pull the roll the window down. This is a known problem in the community. If you visit any Ford F-150, Explorer, or Maverick forum, there are post about work arounds on how to get the window up and temporarily get the window to stay up until the part comes in to repair it the correct way. Many of the people are posting that it is a known problem and the Dealerships are just "Yeah, we know, the parts are on back order, we can get you scheduled when it comes in". My argument is that if it is a known issue, why is the Manufacturer waiting until the owner reports it to perform the repair. Especially, because due to the constant power being applied, it could burn up the power window motor, safety interlocks for auto up/down, or if the materials get too hot eventually causing other electrical issues. From what I have found online it appears to be a known problem affecting mainly 2021-2022 year model vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625361November 14, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford F-150. The contact stated that while driving on a neighborhood street at approximately 25 MPH, a faint whistling sound could be heard from the rear passenger side, and when accelerating the sound progressed. The sound was also present while turning. No warning lights were illuminated. The contact took the vehicle to a tire shop where it was inspected and informed that there was a bolt and washer that had been sheered off causing further damage to the axle of the vehicle. The contact was advised that the vehicle was not safe to drive. The vehicle was then taken to a local dealer where it was diagnosed that NHTSA campaign number 23V896000 (POWER TRAIN) was a probable cause for the failure. The contact has stated that the dealer and manufacturer have not been very transparent with the process of remedying the vehicle and received a loaner vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625271November 14, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
2019 F150 Backup camera doesn't work. Ford recalled some 2019 F150's but not mine. I've noticed they are having a huge issue with backup cameras and was also told the same by the dealership. Seems as like they should be responsible for fixing mine too. 2019 Supercab door locks freeze. Ford fixed under a recall. The recall worked for a year. Called dealer back last year Ford won't fix it again. It's obviously a manufacturer defect that wasn't fixed correctly on the recall. Seems crazy that I have to pay them to fix it again. The lock freezes open and you can't lock the door. It will open while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625075November 13, 2024
FUEL/PROPULSION SYSTEM, ENGINE
At idle, the vehicle will shutter and idle rough, nearly stalling in traffic. I have taken it to the dealership twice to two separate dealerships and it's under factory warranty and they have no repair or fix for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624915November 13, 2024
POWER TRAIN, STEERING
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 MPH when a loud grinding noise was emitting from underneath the vehicle. The contact had lost power causing the vehicle to drift to the right. The vehicle ended up hitting a trash can nearby before it came to a stop. The air bags did not deploy. There were no injuries or medical attention needed. A police report was not filed. The contact had to place the vehicle in 4-wheel drive mode to be able to continue driving. The vehicle was taken to the dealer who was not able to diagnose the vehicle at the time. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 86,000. VIN tool confirms parts not available.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624769November 12, 2024
EXTERIOR LIGHTING
The LED daytime running lights in both of my headlights are going out. The vertical portion is out on each the driver's side, and passenger side headlights. This started on the passenger side headlight about 6 months ago and has progressed to both lights. The diminishes the visibility of my vehicle to other vehicles. Puts all at risk. The headlights are still attached to my truck and available for inspection. I have not taken my truck in for inspection as I am beyond the factory warranty. I have conducted research into the problem and learned there are hundreds, if not thousands of owners with the same issue. There were no warnings of the light failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624711November 12, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Ford F-150. The contact stated that the driver’s side headlight suddenly became inoperable. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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