Ford Ecosport Complaints

1,865 consumer complaints on file.

#11329778June 19, 2020
ENGINE
LOST OF ENGINE OIL PRESSURE AND ILLUMINATING ENGINE OIL LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329209June 16, 2020
ENGINE
LOW ENGINE OIL PRESSURE CAME ON, HEADED STRAIGHT TO THE DEALERSHIP BUT THE CAR DIED THREE MILES AWAY FROM THE DEALERSHIP WHILE TURNING LEFT ONTO 501. MONDAY 06/15/2020 FORD INFORMED ME THAT THEY DIDN'T KNOW WHAT HAPPENED BUT I WILL NEED A COMPLETE NEW ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310817February 23, 2020
SEATS
THE FRONT SEAT FRAMES MAY HAVE BEEN IMPROPERLY WELDED WHICH CAN HEIGHTENED THE POTENTIALITY OF HARM CAUSED TO A PERSON INVOLVED IN A CRASH. CARS.COM IS STATING THAT A RECALL IS IN EFFECT. NHTSA IS STATING THAT 1 RECALL DOES EXIST. KELLY BLUE BLUE BOOK IS STATING THAT A RECALL HAS BEEN MADE BUT THAT IT DOESN'T PERTAIN TO MY SPECIFIC VEHICLE. NOTHING HAS HAPPENED YET, BUT ROD FROM LARRY H. MILLER FORD IN MESA, AZ STATES THAT THERE COULD BE A PROBLEM WITHIN THE FUTURE. CARS.COM STATES THAT THE NHTSA RECALL NUMBER IS 19V023000 WITH A RECALL DATE OF 01/02/2019 AND THAT THE COMPONENT EFFECTED IS SEATS. THE SITES' DOMAINS USED TO VERIFY STATEMENTS MADE IN THIS COMMUNICATION ARE HTTPS://WWW.CARS.COM/RESEARCH/FORD-ECOSPORT-2019/RECALLS/?ZC=85017 HTTPS://WWW.KBB.COM/FORD/ECOSPORT/2019/RECALL/ AND HTTPS://WWW.NHTSA.GOV/VEHICLE/2019/FORD/ECOSPORT/SUV/AWD *DT *LN CONSUMER STATED WHEN BRAKES WERE DEPRESSED IT MADE A HIGH PITCH SCREECHING SOUND. ALSO, TIRE INDICATOR LIGHT WOULD NOT COME ON EVEN THOUGH TIRE PSI REACHED 27 OR 28.*JB CONSUMER HAS STATED THAT THE VEHICLE HAS TRADED IN.*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298833January 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297419January 6, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PURCHASE A NEW 2018 FORD ECOSPORT. ON 12/22/19 THE VEHICLE WOULD NOT START. THERE WAS AUXILIARY POWER INSIDE BUT NO RESPONSE FROM THE ENGINE EVEN AFTER RECEIVING A JUMP. AFTER APPROXIMATELY 30 MINUTES THE CAR STARTED. ON 12/23/19 I HAD A FORD DEALER CHECK THE VEHICLE. THEY CLAIMED IT WAS THE BATTERY AND REPLACED IT. HOWEVER, ON 1/3/20 (11 DAYS LATER) WHILE SITTING AT A LIGHT IN TRAFFIC THE VEHICLE STOPPED AND WOULD NOT RESTART. ONCE AGAIN THERE WAS AUXILIARY POWER BUT NO ENGINE RESPONSE. I HAD TO GET PUSHED OUT OF THE MIDDLE OF THE STREET IN TRAFFIC. I TOOK THE VEHICLE TO A DIFFERENT DEALER (I WAS OUT OF TOWN) THEY INSISTED THAT IT WAS THE BATTERY (EVENTHOUGH IT WAS REPLACED ONLY DAYS PRIOR) AND SUGGESTED I DISABLE THE AUTO STOP/START FEATURE AND TURN OFF THE AUTOMATIC HEADLIGHTS. I AM CONCERNED THAT FORD IS MISSING SOMETHING. AFTER READING OTHER SIMILAR ACCOUNTS I WAS COMPELLED TO REPORT MY EXPERIENCES. I AM AFRAID THAT THERE IS A SAFETY HAZARD IN THIS VEHICLE WHICH MAY CAUSE BODILY INJURY AND/OR DEATH. PLEASE HELP US PREVENT A TRAGEDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296927January 3, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. AFTER DRIVING APPROXIMATELY 30 TO 40 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED DRASTICALLY REDUCED. ALSO, WHILE THE CRUISE CONTROL WAS SET AT 78 MPH, THE SPEED ERRONEOUSLY DECELERATED TO 74 MPH. THE VEHICLE WAS TAKEN TO MULLINAX FORD (2317 STATE RD 44, NEW SMYRNA BEACH, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286351December 2, 2019
POWER TRAIN
WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION SLIPS RESULTING IN THE CAR JUMPING FORWARD. SOMETIMES IT ONLY STUMBLES AND IS BARELY NOTICEABLE. OTHER TIMES IT JUMPS FORWARD SEVERAL FEET. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT AND WE DROVE ANOTHER BRAND NEW CAR THAT HAD THE SAME ISSUE. THEIR MECHANIC SAID IT WAS NORMAL. THIS MAKES TURNING AROUND IN A PARKING LOT OR SMALL SPACE VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268268October 14, 2019
SERVICE BRAKES
AFTER 3 DEALER ATTEMPTS TO REPAIR, BRAKES HAVE VERY LOUD SQUEAL WHEN IN REVERSE. NOISE CAN BE HEARD IN NEIGHBORS' HOMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253147September 4, 2019
UNKNOWN OR OTHER
RADIO RESETS AT RANDOM WHEN ENTERING THE VEHICLE AND WHEN STANDING NEAR THE VEHICLE. A LOUD "POP" SOUND CAN BE HEARD WHEN THIS HAPPENS AND THE RADIO RESETS ITSELF TO AM 530. THIS CAN HAPPEN MULTIPLE TIMES A DAY WITH NO WARNING AS TO WHEN EXCEPT FOR THE ABOVE DESCRIBED SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252152August 29, 2019
UNKNOWN OR OTHER
LITES ON DIM ONLY COVER ABOUT 50 FT AHEAD OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240947July 31, 2019
ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT ILLUMINATED AFTER A SHORT DRIVE, VEHICLE WAS TURNED OFF AND PARKED A SHORT TIME LATER IN A PARKING LOT. A FEW MINUTES AFTER THAT, THE VEHICLE ENGINE COMPARTMENT CAUGHT FIRE. VEHICLE WAS AT THE DEALER A FEW DAYS PRIOR TO THE INCIDENT FOR REPAIR WORK (COIL, SPARK PLUG)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11232185July 16, 2019
ENGINE
WHILE ON A LONG TRIP I STOPPED ON A SERVICE AREA. WHEN I GOT OFF THE VEHICLE I NOTICED A STRONG HEAT SMELL. WHEN OPEN HOOD I NOTICED TURBO WAS GLOWING RED TOT ALL THE WAY BELOW OXIGEN SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222797June 26, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TOUCH SENSATIVE DOOR LOCKS DON'T WORK IN THE RAIN. THE KEY FOB MUST BE USED WHEN THE DOOR HANDLE IS WET. THIS OBVIOUSLY A MALFUNCTION AND SHOULD BE LOOKED INTO BY FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209799May 24, 2019
ENGINE
WEIRD BURN MARKS HAVE APPEARED ON THE TOP OF MY MUFFLER. I BOUGHT THE CAR ON MARCH 15TH, 2019. I FIRST NOTICED IT ON APRIL 21ST, 2019 (SEE CAR DOC 2 PHOTO). I TOOK IT IN TO HAVE IT LOOKED AT ON MAY 8TH, WHEN IT WAS DETERMINED IT WAS JUST A COSMETIC PROBLEM. IT WAS REPLACED ON MAY 15TH. TODAY, MAY 24TH, 2019, I LOOKED AT IT AND SAW THE SAME PROBLEM STARTING AGAIN (SEE CAR DOC 3 PHOTO). A REPRESENTATIVE AT THE DEALERSHIP TOLD ME THEY SAW ANOTHER ECOSPORT WITH THE SAME ISSUE, BUT NO ONE CAN IDENTIFY THE PROBLEM. I'M GROWING CONCERNED AS IT LOOKS TO BE A BURN, OR SOME KIND OF REACTION WITH MATERIALS. IT LOOKS AS IF SOMETHING IS DRIPPING ONTO THE MUFFLER FROM ABOVE, AND THAT IT'S NOT THE MUFFLER ITSELF WITH THE ISSUE. I ALSO ATTACHED MY SERVICE INVOICE FROM WHEN IT WAS REPLACED THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205589May 3, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE ON/OFF ISN'T WORKING CORRECTLY. ONCE THE CAR SHUTS OFF AT A LIGHT AND YOU TAKE OFF THE CAR STARTS JERKING AND THE RPM STARTS RACING. WHEN I'M DRIVING UP AN INCLINE THE CAR STARTED JERKED SO HARD IT FELT LIKE I HIT A BRICK WALL. A WEEK AGO I WAS AT A STOP LIGHT AND WHEN I HIT THE GAS TO GO THE CAR BARELY MOVED WHILE I WAS AT AN INTERSECTION BECAUSE IT JERKED THE WHOLE WAY ACROSS, ALL THE OTHER CARS HAD TO WAIT UNTIL I COULD GET OUT THE WAY. I GOT THIS CAR ON 4/15/19 AND I'VE NEVER HAD THIS TYPE OF PROBLEM BEFORE. I'M GETTING SCARED TO DRIVE IT BECAUSE WHAT IT'S DOING IS DANGEROUS. I HOPE FORD LOOKS INTO THIS, FIGURE OUT WHAT THE CAUSE IS AND FIX IT. THE PROBLEM IS WORSE GOING FROM A SITTING POSITION TO TAKING OF AND WHEN GOING ON ANY INCLINE. THE JERKING IS LOUD, IT SOUNDS LIKE YOU HIT SOMETHING AND THE JERK IS VERY HARD. THE CAR ALSO DOESN'T SHUT ON AND OFF AS IT SHOULD. THE CAR STILL JERKS EVEN WITH THE ON/OFF BUTTON TURNED OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194496April 7, 2019
WHEELS
BRIDGESTONE ECOPIA EP422 PLUS 205/50R17 SIDEWALL BLOWOUT ISSUES (2 OCCURRENCES) ON 3/1/2019 (17,428 MILEAGE), HIT POT HOLE AND FRONT PASSENGER TIRE IMMEDIATELY STARTED LOSING PRESSURE UNTIL FLAT. NO SPARE AND TIRE SEALANT (OEM) DID NOT SEAL SIDEWALL HOLE. HAD ECOSPORT TOWED TO LOCAL FORD DEALERSHIP (MARSHALL FORD, O'FALLON, MO) AND TIRE WAS REPLACED BY ANOTHER BRAND (MICHELIN NO BRIDGESTONE TIRE AVAILABLE) AT MY COST. BAD ECOPIA TIRE LEFT AT DEALERSHIP. INCIDENTALLY, TIRES WERE ROTATED ON 3/6/2019 AND REPLACEMENT TIRE WAS MOVED TO THE BACK AXLE. ON 4/2/2019 (21,108 MILEAGE), HIT CURB (NOT VERY HARD) WHILE TURNING IN A PARKING LOT (LOW SPEED) AND FRONT PASSENGER TIRE IMMEDIATELY STARTED LOSING PRESSURE (ANOTHER BRIDGESTONE ECOPIA) FROM SIDEWALL HOLE. JACKED UP CAR, TOOK WHEEL & TIRE TO AN NTB, AND HAD THE TIRE REPLACED WITH ANOTHER BRAND MY COST. THIS TIME, I RETAINED THE BAD ECOPIA TIRE WITH A HOLE IN THE SIDEWALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191678March 26, 2019
AIR BAGS
MY WIFE AND DAUGHTER WERE INVOLVED IN A CAR ACCIDENT ON MARCH 14 2018, THEY GOT HIT PRETTY GOOD IN ALL ANGLES OF THE CAR. THE CAR WAS DECLARED TOTAL LOSS. MY CONCERN IS .. WHY, ANY OF THE AIR BAGS ON THE CAR DEPLOYED ? NONE OF THE AIRBAGS, EVEN THE ONES ON THE SIDES, WENT OFF. I CALLED MY LOCAL DEALER SHIP, THEY TOLD ME THE CAR NEEDS TO BE CRASH IN THE FRONT AREA IN ORDER TO DEPLOY. HERE COMES MY CONCERN, IS THAT A GOOD SAFETY SYSTEM FOR THIS VEHICLE? I AM NOW GOING TO TRY TO GET ANOTHER VEHICLE SINCE IAM WITHOUT ONE RIGHT NOW. THE VEHICLE WAS GOING APPROXIMATELY AT 60 MILES WHEN THIS HAPPENED, IT HAPPENED IN THE HIGHWAY. THE OTHER DRIVER WAS AT FAULT. POLICE REPORT STATES IT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11183132February 28, 2019
STEERING
CONTACTED DEALER SALES WITH ATTACHED PHOTO. STATES ALL THE CARS ARE LIKE THIS. THIS IS A MOVABLE STARRING COLUMN JUST BEHIND BRAKE BAD. A LOSE SHOE STRING CAN BE CAUGHT IN HERE DISABLE STEERING. THE FLOOR MAT WAS RUBBING AGAINST THIS AND MY WIFE THOUGH THE STEERING WAS THE ISSUE. IT REALLY IS. A SIMPLE INEXPENSIVE COVER IS NEEDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176441February 12, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I AM TRYING TO ADD INFORMATION TO COMPLAINT #11175903. WHEN I MADE THE COMPLAINT THERE WERE NO INJURIES SINCE THEN THE OTHER DRIVER PARTY WENT TO THE HOSPITAL UNKNOWN ON INJURIES CAN I ADD THIS TO MY COMPLAINT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11175903February 9, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I HAVE 2018 FORD ECOSPORT AND THE AUTO SHUTOFF/RESTART WAS NOT WORKING RIGHT. WHEN I STOPPED AT A LIGHT IT SHUT OFF AND DIDN'T START AGAIN IT HAD STALLED THIS HAPPENED ABOUT THREE TIMES. THEN AS I WAS DRIVING IT STALLED AGAIN AS I WAS DRIVING OFF THE HIGHWAY ON A RAMP AND I COULDN'T STOP AND HIT THE CAR IN FRONT OF ME WHICH WAS ABOUT FOUR CAR LENGTHS AHEAD MY AIRBAGS DEPLOYED AND MY CAR HAS SEVERE DAMAGE. HAVE THERE BEEN ANY OTHER INCIDENTS OF THIS KIND. I WAS LUCKY NO ONE WAS HURT BUT SOMEONE ELSE MIGHT NOT BE SO LUCKY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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