Ford Ecosport Complaints

1,865 consumer complaints on file.

#11575518March 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575565March 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however the part to do the recall repair was not yet available. The contact stated while his wife was driving approximately 35 MPH, the engine made an abnormal sound, and the low-oil pressure warning light was illuminated. Additionally, the vehicle lost motive power. The contact's wife was able to pull into a parking lot. The vehicle failed to restart and was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had seized. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575576March 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated driving 60 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact shifted into neutral(N), and the vehicle rolled to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The contact later received the notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 92,718. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575597March 5, 2024
ENGINE
My engine went out. Two of the cylinders stopped working while I was driving to the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575630March 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575300March 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575369March 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford Ecosport. The contact stated while driving 70 MPH on a bridge, the low oil pressure, the power train, and the check engine warning lights illuminated. Additionally, the vehicle lost motive power. The contact stated that he continued driving at 15 MPH and pulled into a nearby parking lot. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be rebuilt or replaced. The dealer determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and informed the contact that he would be reimbursed after paying for the repair out-of-pocket. The contact stated that he paid to repair the vehicle. The vehicle was repaired. After the repair, the contact contacted the manufacturer, who informed him that he would be reimbursed in the 2nd quarter of 2024. The contact stated that he did not want to wait until the 2nd quarter of 2024 to be reimbursed. The failure mileage was approximately 69,827.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575404March 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the low oil pressure warning light illuminated, and a chime sounded. Additionally, the vehicle started losing motive power. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was determined that the engine had seized. The vehicle was then towed to the residence and was later towed to the dealer. The dealer determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,023. VIN tool confirms parts not available. The contact stated she needs a car replacement and her loan paid off. Further stating she's still financing this car and as long as she has to do that, and can't get another loan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575413March 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle jerked and stalled. The contact was unable to pull to the side of the road. The check engine warning light and the low oil pressure warning light were illuminated. The contact shifted into park(P) and restarted the vehicle; however, the vehicle made an abnormal grinding sound. The contact then pulled to the side of the road and the vehicle stalled for a second time. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed that the engine had failed. The dealer informed the contact that the engine needed to be taken apart to determine the cause of the failure. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574833March 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, the message "Braking" was displayed, and the oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle struggled to start on another occasion. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574851March 1, 2024
ENGINE
I was driving my 2018 Ford Ecosport to the grocery store when the warning light came on with "Low Oil Pressure Warning". My vehicle lost power in the middle of a very busy road, causing me to have to pull over immediately. I had it towed to a garage that happened to be a few blocks from this incident. After assessing the vehicle, I was told that no oil was going through the engine and that the tensioner belt along with other parts from the engine, were in the oil pan causing the engine to lock up. After being "scoped" by Hagerstown Ford dealership on 2/29/24, I was told that it would cost $5,700.00 for a new engine but there was no guarantee that this could not happen again. This is the 2nd incident on this vehicle that has caused issues that were extremely pricy and dangerous. This vehicle is close to being a lemon and should not even be on the road. Ford needs to recall the entire vehicle, not just the oil pump drive belt or tensioner. There are too many problems with this make and model!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574861March 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574873March 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving 25 MPH, the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, but no assistance was provided. While driving, several instrument cluster warning lights illuminated, and the vehicle lost motive power. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to another independent mechanic, who informed the contact that the engine had failed. The manufacturer was not notified of the failure. The failure mileage was approximately 79,005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574951March 1, 2024
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the oil pump drive belt had fractured into pieces and the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 57,819.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574952March 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the result of the diagnostic was unknown. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which he related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574723February 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the engine oil pressure warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574734February 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, after which the vehicle was unable to accelerate above 30 MPH. The contact pulled over to the shoulder of the roadway, where the failure persisted. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump drive belt tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574638February 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 70 MPH up a hill, the vehicle failed to accelerate. The check engine and oil warning lights were illuminated. The wrench symbol was displayed. The vehicle lost power and failed to start. The vehicle was towed to the residence. The vehicle was next towed to the local dealer, where it was diagnosed that the pretensioner belt had failed and the engine seized. The dealer informed the contact that parts were not available to repair the vehicle under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574655February 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal but the vehicle continued losing motive power. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact was able to exit the highway and stopped the vehicle in a parking lot. The contact observed that white smoke was being coming from the exhaust pipe. The contact turned off and restarted the vehicle and the engine was idling rough. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed due to the oil pump failure. The vehicle was not repaired. The manufacturer was not informed. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574450February 28, 2024
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil warning light illuminated along with the message "Oil Pressure Low", and the vehicle started to hesitate while pulling into a fuel station to stop. The contact depressed the brake pedal however, the brake pedal was difficult to depress while the vehicle was coming to a stop. The check engine warning light was illuminated. The vehicle was towed to a dealer. The dealer diagnosed the failure as a faulty engine that needed a replacement with the turbo. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer stated no timeline for the recall remedy was available. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The manufacturer was unable to relate the failure to the recall since the remedy was not available. A case was not opened with the manufacturer. The approximate failure mileage was 60,000. VIN tool confirms part not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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