Ford Ecosport Complaints

1,865 consumer complaints on file.

#11595763June 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595801June 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595811June 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed, the vehicle stalled and failed to exceed 50 MPH with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595434June 20, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Ford EcoSport. The contact stated that while driving on several occasions at various speeds, the swing gate of the rear door was unlatched and opened inadvertently. The vehicle was steered to the side of the road each time and the swing gate was slammed closed. Additionally, the contact stated that while driving on several occasions at various speeds, she observed a very loud noise coming from the rear of the vehicle. The vehicle was steered to the side of the road and inspected. The vehicle was turned off and was not able to restart for 45 minutes. The vehicle was taken to a dealer however, the failure was not replicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595475June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle she noticed a loud noise coming from the muffler and a loud ticking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer was made aware of the failure; but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595536June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Escort. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving approximately 45 MPH, the vehicle lost motive power and the low oil pressure warning light was illuminated. The contact stated that the engine was making an abnormal rattling sound. The contact stopped turned the vehicle off and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The dealer informed the contact that the engine and the oil pump needed to be replaced; however, the replacement oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595542June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while pulling out of a parking lot, the vehicle stalled. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that unknown parts needed to be replaced due to metal shavings in the oil. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595450June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The engine had a misfire and the RPM's became elevated. Additionally, the vehicle stalled, and the engine overheated. The contact stated that several unknown warning lights illuminated, and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed crankshaft. The contact was informed that the crankshaft needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,993. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595247June 19, 2024
ENGINE AND ENGINE COOLING
My engine light keeps coming on. I have received no notice from the dealer that there is a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595304June 19, 2024
ENGINE, STEERING
Just got going over the light turned grren at a stoplight March 16, my car spit scattered and died at the side of the road. 1 week after getting the oil changed. The dealership has confirmed the issue as the pending recall for the oil pump tensioner belt. Unable to be driven till it's fixed. I see that it's not being released till 1st qtr 2025 maybe. I am unable to fix the car myself as the principle is ford's issue not mine. Plus I don't have the money to do that. The car is in great shape and sitting outside in hot and soon winter is going to bring the value of my car down. What else can be done?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595311June 19, 2024
ENGINE
Ford is stating a parts will not be available until early 2025. I almost lost my light driving last night on the highway. The car started slowing down, and making a noise and then started shaking out the blue on the highway and the engine was making a lot of noise. Thank goodness I was able to maneuver my car and not strike a concrete barrier or another vehicle, but I had to pay $200.00 to tow my car home and missed my shift for work. The Low Engine Oil Pressure alert came up on my dashboard, which is related to recall; Campaign: 23S64/23V905. This recall states the vehicle is safe to drive which is a lie. I am still financing this car and it is undriveable. Ford MUST supply a loaner vehicle until the parts come in and/or pay for all Uber/Lyft, grocery delivery fees etc as no one can wait a whole year for parts to come in for Ford not making a safe vehicle in the first place. I also have video of how loud my engine is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595109June 18, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic. The contact was unaware whether the vehicle was diagnosed; however, the independent mechanic made her aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595113June 18, 2024
ENGINE, SERVICE BRAKES
Engine abruptly stopped on the freeway and then flashed low oil warning. Towed car to dealership, where it was said to have total engine failure due to oil pump failure. Safety of me and my fiance (passenger) were put at risk as car stopped on the freeway and we coasted to the shoulder, stopping on a busy freeway before tow truck arrived hours later. Car reported to be at 73695 miles by Ford. Repair was quoted for entire engine and all corresponding parts. Car has been sitting at the dealership awaiting repair for 6 months. Repair is now finally done. Oil pump recall was not applied to my car; I had been informed multiple times by corporate to wait for the next quarter and more parts, and dealership stated they cannot keep the car further and to go forward with the repair. Corporate also informed me I will not be given a refund on any of the parts in the repair. I was not provided another car during this time, where I have been unable to commute to work. Financial assistance was given to me and accounted for about half of repair price. Still, I am responsible for $3964 to replace engine and all corresponding parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594777June 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594844June 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed a failure with the engine losing oil pressure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,067. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594854June 17, 2024
ENGINE
My engine needed replacing due to the oil pump recall 23V905. Left me stranded at night and required a tow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594862June 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the "low oil pressure" warning light illuminated, and the vehicle started losing motive power. The contact stated that the vehicle was also making an abnormal whirring sound coming from the engine compartment. The contact pulled into a parking lot. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594873June 17, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Engine light came on, saying low oil pressure and no ABLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594640June 16, 2024
ENGINE, SERVICE BRAKES, POWER TRAIN
My cars engine seized up and almost crashed into someone
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594349June 14, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 MPH, the vehicle lost motive power with no warning lights illuminated. The vehicle was towed to the dealer but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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