Ford Ecosport Complaints

1,865 consumer complaints on file.

#11593522June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low engine oil warning light illuminated, and the vehicle stalled. The vehicle was towed to a local dealer where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been at the local dealer for 8-months. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593539June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593364June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that one day while driving at highway speeds, the low oil pressure and check engine messages appeared on the instrument panel and the vehicle stalled. The vehicle was towed to the residence where it remained. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593010June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 25MPH, the low oil pressure warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle lost motive power. The contact stated the vehicle shut off and was pushed into a parking lot. The vehicle was towed to a local dealer where it was diagnosed but no cause for the failure was determined. The contact was advised that the engine might need to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593037June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593098June 7, 2024
VEHICLE SPEED CONTROL, ENGINE
My car can no longer accelerate and multiple lights came on, this all happened while i was driving and there was no warning signs that my car was about to do that it just happened out of nowhere while I was driving it.Now I can’t drive my vehicle until it is repaired but the recall parts are still not available so I don’t know what to do to fix my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593150June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed the vehicle with oil pressure failure and that the long block and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593157June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, and depressing the accelerator pedal the vehicle failed to accelerate. The contact stated that the vehicle went into LIMP mode and would not restart. The contact had the vehicle towed to the dealer who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593012June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592893June 6, 2024
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Ecosport. The contact stated that while driving at approximately 60 MPH, the vehicle lost motive power. The contact released the accelerator pedal and then depressed the pedal again, and the vehicle drove as intended. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592536June 5, 2024
ENGINE
I've already addressed what happened to my vehicle and a recall has since been issued in Dec 2023. The problem I have is the recall doesn't address the vehicles that have already failed due to the defective oil pump. Mine failed and totaled my engine leaving me without a vehicle on October 17, 2023. You even state in your description of the safety risk if this were to happen by saying it could damage your engine and possibly seize. It needs to be more prominent and highlite the fact that if this happens, your engine is gone, no more engine and no more car. It's more geared to the cars in the recall that haven't had it fail yet! Ford hopes to fix a part in those oil pumps and make it all better. But what about me!! At least everybody else still has a car to drive. I don't. It's gone and I'm still financing it. Ford has repeatedly told me they have no program for me. Nothing they can do. I still am part of that recall and they are breaking the law by not doing something. I need them to replace my car and pay me for everything I've had to incur due to this failure. They have no sense of urgency at all. It doesn't bother them one little bit that people are devastated when something like this happens because how do we get around. How do we get to work. Why can they get away with doing nothing for me and not held responsible. Recalls need to be split when they have vehicles damaged beyond repair for the exact issue the recalls address. They are more for just stating the safety issue if any instead of addressing what happened to each person and how they need to fix it or make it right for the consumer. I'm sick of this and I need to have them make this right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592570June 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the engine was vibrating while driving. The vehicle was later taken to the local dealer who determined that the oil pump drive belt had failed. The vehicle was not repaired. The failure mileage was 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592590June 5, 2024
ENGINE
The vehicle experiences a sudden loss of power/acceleration randomly. Sometimes this happens while driving on the freeway and I cannot accelerate to move to the shoulder. Other times, I can accelerate but very slowly. When this happens, the check engine light will come on and I also receive a powertrain malfunction alert on my Ford app. This issue first occurred on [XXX] - I had to have it towed to Ford. They stated it was the battery then, so I purchased a new one. I brought the vehicle back to Ford for the same issue on [XXX], and then on [XXX] I was driving on the beltway and lost complete acceleration of the car. The check engine light and powertrain light came on. The vehicle would not drive. I had it towed to Ford and they had replaced the engine under the original manufacturing warranty. I got the vehicle back on 10/3/23. Even after replacing the engine, I started to experience the same issue. I brought the car back to Ford on [XXX]. Then once again I brought it back to Ford on [XXX]. On 4/30/24 they said the vehicle was ready to be picked up and the part was covered under the Service warranty so I only paid $100. Within 1 mile of leaving the dealership, my powertrain malfunction light came on and my vehicle lost power, I could only accelerate up to 30mph. I drove the car straight back to Ford. They then called me on May 28th/24 and said they replaced 2 more parts and the car was fixed. Within 3 miles of leaving Ford, once again the powertrain malfunction light came on and I could not accelerate over 40mph. I drove the car back to Ford and it is still there now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592615June 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving on several occasions in one week, there was an abnormal sound coming from the engine compartment. The contact stated that a week later while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The vehicle was towed to the residence. The vehicle was towed to a dealer where it was diagnosed that the drive belt tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592617June 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592638June 5, 2024
ENGINE
Low oil pressure light came on and engine making loud noise. Had towed to Way Brothers Ford in Hawkinsville GA 183 BROAD STREET HAWKINSVILLE GA 31036 PHONE 478-892-9141. Original diagnostic check on day vehicle failed [XXX]: "diag found code p0365 p0369 found oil pump belt broken necessary to remove and replace engine..." On repair invoice when engine was replaced [XXX]: "engine oil pump belt loose causing the engine to lose oil pressure; engine has internal damage; low on compression". I HAVE PAID A TOTAL OF $3,775 TO REPAIR THE VEHICLE AND THE DEALER STATES THEY HAVE NOT RECEIVED ANYTHING FROM THEIR CORPORATE OFFICE REGARDING REIMBURSING THIS COST SO THEY ARE REFUSING TO REIMBURSE THE COST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592666June 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle failed to start up occasionally. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592672June 5, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle failed to start up as needed. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592437June 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592455June 4, 2024
ENGINE, SERVICE BRAKES
I believe the component that failed is engine oil pump belt tensioner this is a recalled item. It is available for inspection however it cannot be checked out by Ford itself. I have notified 3 dealerships and they all stated that the part will be available in the second quarter and that's it. My car cannot run properly the brakes don't work the engine is making noises and I have a low oil pressure light on. My safety and the safety of others was put at risk when my brakes stopped working while I was driving it. The problem has not been confirmed because they won't let me drop it off until later on this month. My car isn't working and it's the only car I have. There was an low oil pressure light as well as my check engine light. My car engine was making rattling noises and my transmission is having issues shifting. This first appeared June 28th 2024. The Ford company has lied to me and told me that even though there is a recall on my car that it is still drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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