Ford Ecosport Complaints

1,865 consumer complaints on file.

#11629947December 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629763December 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I broke down in the middle of nowhere while roadtripping. My engine fuel pressure light came on. The closet Ford was an hour away. 20 mins in my engine started making a horrible sound. I had to pay to get myself and it towed the rest of the way. After being diagnosed by the dealership, the recall of the oil fuel pump/belt completely failed and went through my engine. If I had continued driving my engine would have seized. I now need a whole new engine in which Ford said will take a minimum of a month before my car will be fixed. up until this point I always took care of routine maintenance and oil changes even having my whole car completed inspected last month. There were no warnings once so ever up until the actual moment the part was failing and the warning came up on my dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629664December 9, 2024
ENGINE
The contact owns a 2022 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determine that the catalytic converter was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage is 34,835.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629297December 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629308December 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Key Scales Ford-Villages, Leesburg (1719 Citrus Blvd, Leesburg, FL 34748), and Ford of Clermont (1101 E Hwy 50, Clermont, FL 34711); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629039December 5, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629047December 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. In addition, the contact stated an abnormal sound was coming from the engine with an abnormal fuel odor entering the interior and exterior of the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) repair was removed from the VIN; however, the recall repair had not been performed. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629057December 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628660December 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Eco Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and the powertrain malfunction warning lights illuminated. The contact pulled over to a family member’s residence. The contact was not able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628242December 2, 2024
AIR BAGS
The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 45 MPH, the front driver’s and passenger’s side air bags inadvertently deployed. No warning light was illuminated. The contact stated that both front driver’s and passenger’s side seat belts had locked. The contact stated the vehicle had not driven over any speed bumps or potholes at the time of the failure. The vehicle was taken back to the residence and remained at the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628432December 2, 2024
FUEL/PROPULSION SYSTEM
RECALL 23S64 OIL PUMP DRIVE, OIL PUMP DRIVE GEAR , BRAKE BOOSTER VACCUM PUMP. ENGINE FAILURE HAS MADE THIS CAR A SAFETY RISK AND CAN NOT BE DRIVEN. FORD HAS STATED THEY DO NOT HAVE PARTS TO REPAIR TILL Q1 2025. OFFERED NO SOLUTION AS A INTERREPAIR OR A RENTAL CAR UNTIL PARTS ARE AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627929November 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Ecosport. The contact stated that while the daughter was driving approximately 20 mph the check engine and oil pressure warning lights had illuminated, a burning odor was present inside the vehicle and white smoke was coming from the exhaust pipes. The daughter was alerted by another motorist that the vehicle was on fire. After parking and exiting the vehicle flames and smoke were present coming from the engine compartment. A nearby police officer used a fire extinguisher to extinguish the flames and the fire department was called to the scene. A police report was taken and the vehicle was towed away to a nearby lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The contact had previously received a recall notice regarding the NHTSA Campaign Number: 23V90500(ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 54,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11627786November 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627502November 26, 2024
ENGINE
Like the recall states, I have lost oil pressure so the engine is not running properly. I have lost the ability to brake properly as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627302November 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the vehicle without warning. The contact then stated that upon exiting the driveway, there was a knocking and clamoring sound coming from the vehicle with the "Engine Oil Pressure Low" message displayed. The vehicle was towed to an independent mechanic who immediately identified the failure and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to a dealer where the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact was later informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to provide an immediate assistance. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626909November 22, 2024
ENGINE
My partner lost acceleration on the highway, abruptly and without warning. We took the while to a Ford dealership for diagnostics. They found that the turbocharger had come loose and was grinding against the engine. Metal infiltrated into the oil, large pieces settled in the oil pan. The dealership says the vehicle needs a new engine and turbocharger, wants us to pay $8,100 for it. The dealership denies the issue is related to the active recall and ongoing class-action lawsuit, even though the circumstances align perfectly down to the mileage range in which this issue is expected to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626766November 22, 2024
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626831November 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated while driving at various speeds on several occasions, the vehicle stalled. The vehicle was able to be restarted immediately after the first failure; however, the vehicle failed to start immediately after all other failures. The contact stated that the vehicle was no longer able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion. The vehicle was then towed to a dealer where it was determined that there was coolant intrusion in the cylinder and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626805November 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626634November 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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