Ford Ecosport Complaints

1,865 consumer complaints on file.

#11634208January 5, 2025
SERVICE BRAKES, ENGINE, STEERING
Vehicle engine stalled while driving on interstate highway, and it went into limb mode. Vehicle seized and was unresponsive and unable to move. It was incredibly hazardous. Vehicle was towed to the nearest Ford dealership. To date, dealership has not provided a rental vehicle and is unresponsive to recall assistance.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11633714January 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her brother was driving approximately 35 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to the driver's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633618January 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633312December 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633426December 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while the vehicle was at a red light, the vehicle stalled. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. The contact stated that the failure occurred on several occasions and the vehicle was no longer drivable and failed to return to normal operation. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the diagnostic result was unknown. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632948December 29, 2024
VISIBILITY/WIPER
The back hatch window shattered for no reason. The car was parked at home. There was no reason for it to explode as it did. No road damage, the hatch had not been opened for days. The window just shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632379December 26, 2024
ENGINE
My car is at risk it has a powertrain and a w d failure when I am driving in the middle of the street or the expressway it stops in the middle of the expressway and loses power loses everything where me and my family could be at risk for a very serious accident leading to death in the middle of the highway or in the middle of the road as I am driving the car loses power and stops in the middle of the road. The manufacturer should be responsible for this because this is obviously something that needs to be fixed where it could be causing my death or my family's death while on the road. My car stops more than six times from the moment that I leave my house even as I am on the road it will literally stop 5 to 6 times losing power in the middle of the street that could cause a potential situation or deathly this needs to be fixed as soon as possible. I should not be responsible for these damages because it is obviously a malfunction of the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632088December 23, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The vehicle was taken to a local dealer, and the contact was informed that the vehicles with a present failure were being prioritized for repair. The local dealer could not identify the failure, and the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,379. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632141December 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632019December 22, 2024
UNKNOWN OR OTHER
When I drive this vehicle, sometimes it will lose all power even at 55 miles an hour. It comes up ...power reduced brake applied. I can't give it gas or anything. It lasts about 10 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631977December 21, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was on the highway when my car started to light up on the dashboard and the car started to slow down and wouldn’t move. Took it to ford and they had to replace the whole engine but now even after the replacement the car is slow, doesn’t heat up and shakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631780December 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while pulling into the garage and depressing the brake pedal, the engine revved significantly. The contact stated upon shifting to park(P), the vehicle jerked and remained parked. The contact then turned off the vehicle. There was no warning light illuminated. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle rolled forward unintendedly. The contact parked and turned off the vehicle temporarily. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631356December 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving 75 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle was restarted but failed to exceed 30 MPH while driving. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where the engine was replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle was skipping and jerking. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,164. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631212December 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631010December 16, 2024
FUEL/PROPULSION SYSTEM
My vehicle has 19,800 miles on it and is now facing 1100 in repairs for a fuel pressure sensor that has failed. The dealership, Lafayette Ford Lincoln of Lafayette, Indiana, claims this is a normal wear and tear item. Despite the fact that I have the Platinum extended coverage they say that it is normal for fuel system parts to fail with such little use. This is the third major item on this vehicle to need repair. I currently have a recall that the manufacturer has not contacted us for a solution and we had the thermostats go out at 15,000 miles. Nearly causing damage to the engine. When speaking to corporate service they say that these items are also wear and tear despite there being so little tear. In the platinum package brochure they make mention of "it being easier to say what is not covered" and do not exclude sensors or tubes in the brochure. After a quick Facebook search for issues with EcoSport's it seems that this has many reports from other owners. I tried to speak with corporate supervisor and was placed on hold where they then hung up on me. It seems that when I pointed out that this might be a car issue they became defensive. I believe this is a bigger issue for this vehicle and this engine. If my car fails at 19,000 miles what is to say other failures are not related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630684December 14, 2024
UNKNOWN OR OTHER
Exiting interstate 55 and auto stop shut car off. This has happened about 3 times. Once at a red-light. Another one I dont remember. Last was exit ramp. Scary bc of traffic behind me. Coasted car to side of road. Seems to be an issue as I'm slowing speed or stopped. Have to shut car off and restart. Not SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630573December 13, 2024
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, BACK OVER PREVENTION
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630421December 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630156December 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 70 MPH, the low engine oil pressure warning light illuminated. The contact pulled over and the vehicle was towed to a dealer where it was diagnosed that the oil drive belt needed to be replaced. The VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629851December 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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