Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10476620September 21, 2012
STEERING
INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476621September 21, 2012
STEERING
INSPECTION FOUND THE LOWER COLUMN BUSHING DISLODGED FROM TUBE AND SHAFT WORKING OUT OF SPLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475954September 19, 2012
POWER TRAIN, STEERING
DRIVER FELT RESISTANCE IN STEERING AND HEARD NOISE UNDER DASH. DROVE CAR FOR SOME UNTIL IT WOULD NOT SHIFT INTO PARK THEN BROUGHT IN FOR SERVICE. TECHNICIAN EXAMINING VEHICLE NOTICED SMALL PLASTIC PARTS ON FLOOR UNDER STEERING COLUMN AND FOUND THE LOWER BUSHING OUT OF TUBE. STEERING SHAFT WAS STILL CONNECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475950September 19, 2012
STEERING
TUESDAY SEPT. 11 STATING THAT WHILE COMING TO A STOP SHE LOST STEERING ON HER VEHICLE. SHE SAID THAT THE STEERING WHEEL TURNED FREELY AND THE HORN WAS STUCK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475578September 17, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; COLUMN SEPARATING AND TOTAL FAILURE IMMINENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475738September 17, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LIGHTS WENT OUT WITHOUT WARNING AND WILL NOT COME BACK ON. FUSE IS NOT BLOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475358September 13, 2012
EXTERIOR LIGHTING
WHILE DRIVING AFTER DARK THE HEADLIGHTS TURNED THEMSELVES OFF. THE DASH SWITCH WAS SET ON AUTO SO I CHANGED IT MANUAL BUT NO EFFECT. I DROVE WITH THE HEADLIGHT FLASH SWITCH PULLED IN ORDER TO GET HOME. THE LIGHTS WILL CYCLE BACK ON AND THEN OFF AGAIN WITHOUT ANY INPUT FROM ME. WHEN THE LIGHTS ARE OFF IT DOESN'T MATTER WHAT POSITION THE DASH SWITCH IS SET ON. THIS IS A DEFINITE SAFETY ITEM AND SHOULD BE A RECALL BY FORD MOTOR COMPANY. FOR ME TO HAVE A SHOP FIX THIS ITEM WILL COST AROUND $500.00. I FEEL THIS SHOULD BE COVERED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475133September 12, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475135September 12, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475145September 12, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475153September 12, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF THE LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED? STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475177September 12, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING IF THE LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED? STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474598September 11, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474596September 11, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474597September 11, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475017September 11, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475030September 11, 2012
STEERING
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474397September 9, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LIGHTS WENT OUT WHILE DRIVING. STOPPED, PULLED OVER, DIDN'T WANT TO DRIVE AT NIGHT WITHOUT LIGHTS. CHECKED ALL FUSES, ALL SEEMED TO BE OK. FUMBLED WITH THE SWITCH AND WIRES AND CONNECTIONS, AND FOR AWHILE CONTEMPLATED HOW WE WOULD GET OURSELVES, AND THE CAR HOME WITHOUT ANY LIGHTS? STARTED THE CAR BACK UP AND THE LIGHTS WORKED.....RESUMED OUR DRIVE HOME....BUT LIGHTS WENT OUT AGAIN.....DECIDED TO RISK IT AND CONTINUED HOME WITHOUT HEAD LIGHTS. TOOK THE CAR TO A FORD SERVICE STATION THE NEXT WEEK, THEY SAID IT MUST BE THE SWITCH, PUT IN A NEW SWITCH AND SAID IT WAS FIXED.........PICKED IT UP AFTER WORK, AND HEADED FOR HOME, MADE IT A 1/4 MILE BEFORE THEY WENT OUT AGAIN. GOT ON THE INTERNET AND DISCOVERED THAT THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE CROWN VICTORIA AND TO FIX IT, IT TAKES A FORD RE-- DESIGNED LIGHTING CONTROL MODULE...TO THE TUNE OF ABOUT $500.00...FORD OBVIOUSLY KNOWS THIS IS A DESIGN AND SAFETY PROBLEM, WHY AREN'T THEY TAKING CARE OF THE PROBLEM.....BEFORE PEOPLE ARE KILLED???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473012August 30, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT NOTICED A ROARING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION:REAR) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472614August 27, 2012
WHEELS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL SPLIT WHERE THE RIM CONNECTED TO THE CENTER OF THE WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V279000 (WHEELS), BUT THE MANUFACTURER INFORMED HIM THAT THE RECALL ONLY APPLIED TO THE MODELS THAT WERE BEING USED AS POLICE VEHICLES. THE CONTACT STATED THAT THE INFORMATION WAS NOT INDICATED IN THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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