Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10508102April 13, 2013
EXTERIOR LIGHTING
DRIVING ALONG INTERSTATE WHEN HEADLAMPS WENT OFF. APPARENTLY THIS IS A KNOWN ISSUE WITH SEVERAL REPORTS BOTH TO NHTSA AND MISC ONLINE SOURCES. OTHER LIGHTS WORK AS EXPECTED. HEADLAMPS WORK SOMETIMES AND SOMETIMES NOT. CLEARLY THIS IS A SAFETY ISSUE THAT COULD HAVE A POTENTIALLY DEVASTATING RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505992April 11, 2013
STEERING
I WAS DRIVING APPROAX 25 MPH WHEN MY STEERING WHEEL ALL OF A SUDDEN BECAME FREE AND MY WHEEL JUST SPUN FREELY NOT MOVING MY WHEELS, UPON INSPECTION I FOUND THAT THE BUSHING DISLOCATED WHICH CAUSED ME TO LOOSE CONTROL OF MY STEERING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10505841April 10, 2013
ENGINE
THIS HAPPENS AT ANY SPEED: WHILE DRIVING DOWN THE ROAD IT WILL SHUT OFF NUMEROUS TIMES, YOU HAVE TO LET IT SIT FOR A FEW MINUTES AND THEN START IT BACK UP, THIS WILL HAPPEN NUMEROUS TIMES WHILE DRIVING IT. ALSO, IF YOU DON'T DRIVE IT FOR 2 DAYS, IT WILL RUN THE BATTERY DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505663April 9, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THERE WAS NO RECALL AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505465April 3, 2013
ENGINE, VEHICLE SPEED CONTROL
THE OPERATOR OF THE VEHICLE APPLIED THE BRAKE TO STOP AT TRAFFIC LIGHT ENGINE STARTED TO REV AND ACCELERATE ON ITS OWN AND MOVE FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507014April 3, 2013
STEERING
WHEN MAKING TURNS STEERING WHEEL WOULD MAKE CLICKING SOUNDS. HAD MECHANIC CHECK AND HE FOUND THAT THE INNER SHAFT OF THE STEERING COLUMN HAD SLIPPED DOWN. *TR UPDATED 04/24/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503714March 20, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHT SOCKETS ARE MELTING, CAUSING THE BULBS TO BLOW OUT. WE HAVE REPLACED APPROXIMATELY 6 SOCKETS, MOSTLY ON THE DRIVERS SIDE, AND MULTIPLE BULBS. MHQ SAYS THIS IS COMMON. SHOULD THERE BE A RECALL? SHOULD FORD BE FIXING THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503420March 18, 2013
EXTERIOR LIGHTING
DRIVING TO WORK MY HEADLIGHTS WENT OUT. WOULD NOT TURN BACK ON. HELD THE LEVER TO KEEP THE HI-BEAMS ON AND APPROXIMATELY 8 MILES LATER RELEASED LEVER AND HEADLIGHTS CAME ON AND REMAINED ON FOR THE LAST COUPLE OF MILES TO MY OFFICE. PUSHING THE LEVER TO TURN ON HI-BEAMS DID NOT WORK, I HAD TO PULL AND HOLD THE LEVER TOWARD ME TO KEEP THE HI-BEAMS LIT. THIS IS THE THIRD TIME WITHIN THE LAST 2 MONTHS THAT THIS HAS OCCURRED AND IS A GRAVE SAFETY HAZARD... I HAVE SET UP AN APPOINTMENT AT FORD TO REPLACE THE LIGHTING CONTROL MODULE ($478) PLUS LABOR. SINCE THIS HAS BEEN A KNOWN ITEM FOR SOME TIME FORD SHOULD BE REQUIRED TO DO A RECALL FOR SUCH A SERIOUS EQUIPMENT FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502514March 12, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500821February 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AROUND A TRAFFIC CIRCLE, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT APPLIED THE BRAKES AND CONTINUED TO DEPRESS THE PEDAL UNTIL THE ENGINE RPMS AND SPEED OF THE VEHICLE DECREASED. THE FAILURE RECURRED TWICE. THE INITIAL FAILURE WAS MINOR HOWEVER, THE SECOND FAILURE WAS MUCH WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC FOR INSPECTION OR REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS ONCE USED AS A POLICE VEHICLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500093February 26, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS DURING NIGHT HOURS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000. THE DEALER RECOMMENDED REPLACING THE LIGHTING CONTROL MODULE AT A COST OF$ 500 PLUS LABOR. UPDATED 04/24/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499217February 19, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 CROWN VICTORIA. THE CONTACT STATED THAT THE LIGHTS REPEATEDLY FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496160February 2, 2013
EXTERIOR LIGHTING
DRIVING FROM THE AIRPORT IN ROCKFORD, ILL. - ALL HEADLIGHTS WENT OUT. FORTUNATELY, I WAS IN THE FAR RIGHT LANE AS WAS ABLE TO PULL OVER. I WAS ABLE TO CONTINUE ONLY BY DISCOVERING THAT HOLDING THE BRIGHTS/TURN SIGNAL LEVER IN, ENABLED THE HEADLIGHTS TO COME ON. I WAS TRULY FORTUNATE, THAT NO ONE GOT SERIOUSLY INJURED AS THIS WAS ON A MAJOR HIGHWAY. A RECALL NEEDS TO BE ISSUED IMMEDIATELY BY FORD TO ENSURE THAT NO ONE DIES BECAUSE OF THIS!!!!! ANY THOUGHTS? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496203February 2, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LAMPS INTERMITTENTLY TURN ON AND OFF FOR EXTENDED PERIODS OF TIME WHEN DRIVING AT NIGHT. FAULTY LIGHTING CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496128February 1, 2013
EXTERIOR LIGHTING
HEADLIGHTS FAILED FOR THE SECOND TIME ON THIS VEHICLE!!! RAN OFF ROAD IN PITCH DARK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10494873January 27, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WAS DRIVING ALONG AND THE HEADLIGHTS FLICKERED AND WENT OUT. OVER THE PASS YEAR IT HAS INTERMITTENTLY DONE THE SAME. IT HAPPENED AGAIN ABOUT A MONTH AGO AND FORTUNATELY I HAD JUST STOPPED AT A RED LIGHT. EACH TIME IT TOOK ABOUT 3 TO 5 MINUTES TO COME BACK ON. IT IS VERY DISCONCERTING SINCE THIS IS A VERY SERIOUS SAFETY ISSUE. SO PLEASE DO NOT TAKE THIS LIGHTLY, I USE THE EXPRESSWAY A LOT AND AM DRIVING IN VERY CONGESTED TRAFFIC MOST OF THE TIME. I DO NOT KNOW WHAT FORD HAS DONE ABOUT THIS PROBLEM SINCE THERE ARE SO MANY OCCURRENCES WITH THESE TYPE OF VEHICLES ONLINE. IT NEEDS TO BE ADDRESSED BEFORE A MAJOR ACCIDENT OCCURS. ALSO MOST PEOPLE LIKE ME CANNOT AFFORD THESE EXPENSIVE REPAIRS THAT ARE NOT DUE TO ORDINARY WEAR AND TEAR, BUT A MANUFACTURER'S PROBLEM. IF NO ACTION IS TAKEN IT WILL BE QUITE A DISAPPOINTMENT BECAUSE THESE CARS ARE VERY POPULAR AND YOUNGER PEOPLE ARE BUYING THEM WHICH BECOMES MORE SCARY IN LIGHT OF THE KIND OF DRIVERS THEY ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494728January 25, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED. THE HEADLIGHTS RE-ILLUMINATED AFTER APPROXIMATELY THIRTY MINUTES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493079January 15, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC STOP SIGN WITH THE BRAKES APPLIED, THE VEHICLE LUNGED FORWARD AS THE ENGINE RPM'S RACED. THE CONTACT THEN SHIFTED INTO NEUTRAL AS THE VEHICLE CONTINUED TO LUNGE FORWARD. THE CONTACT WAS ABLE TO MOVE OFF THE ROAD, SHUT OFF AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE THROTTLE BODY AND POSITION SENSOR FAILED DUE TO A BUILD UP OF CARBON. THE VEHICLE WAS REPAIRED BY THE REPLACEMENT OF THE THROTTLE BOTTLE UNIT, SENSOR AND A CLEANING OF THE FUEL SYSTEM. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 127,350. UPDATED 6/11/13 *CN THE CONSUMER ALSO STATED UPON SHIFTING INTO NEUTRAL AND APPLYING THE BRAKE, THE VEHICLE STOPPED HALF-WAY THROUGH THE TRAFFIC INTERSECTION. ALSO, WHILE IN NEUTRAL, THE VEHICLE'S RPM GAUGE REACHED OVER 3,000 RPM. THE CONSUMER SHUT THE VEHICLE OFF AND RE-STARTED IT THREE TIMES. ON THE 4TH RE-START, NORMAL IDLE RETURNED. UPDATED 06/12/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489310December 19, 2012
POWER TRAIN
VEHICLE GOES OUT OF GEAR AFTER SOMEONE TURNS OFF FROM IN FRONT OF THE DRIVER, THE TRANSMISSION NEUTRALIZES AND THEN BANGS INTO GEAR, THIS IS AT LOW SPEEDS 10-30 MPH, THIS ALSO HAPPENS ON THE HIGHWAY AT 55-70 WHEN ACCELERATING/PASSING ANOTHER CAR. TRANSMISSION REPAIRMAN TOLD ME ALL THE FORD CROWN VICTORIA TRANSMISSIONS DO THIS HE CALLED IT THE KICKDOWN RUN AWAY PART OF THE TRANSMISSION. THIS PROBLEM WILL ALSO CAUSE THE TRANSMISSION TO BREAK AND NEED REPLACING. THIS PROBLEM CAUSES THE DRIVER TO QUICKLY REMOVE FOOT FROM THE ACCELERATOR PEDAL WHEN ENGINE REVS UP AND COULD CAUSE A REAR END COLLISION FROM QUICK DECELERATION. THIS PROBLEM IS WHAT IS CAUSING POLICE CARS TO NEED TRANSMISSIONS BEING REPLACED AFTER 20000-40000 MILES. THE REMANUFACTURED TRANSMISSIONS THAT FOR IS USING TO FIX THESE CARS HAVE THE SAME PROBLEMS. SO AT 40000-100000 MILES THE VEHICLE NEEDS THE TRANSMISSION REPLACED AGAIN DUE TO BREAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488871December 15, 2012
SUSPENSION, POWER TRAIN, UNKNOWN OR OTHER
INVESTIGATED REAR END NOISE. BOTH AXLES HAVE EXTREME WARE . BEARING FAILURE. AND MUST BE REPLACED. FORD RECALLED ONLY POLICE AND COMMERCIAL P70 P71 AND P72 BY ORDER OF NHTSA. FORD NEW ALL MODELS EXPERIENCED THIS FAILURE AS IDENTIFIED IN TSB 030505A ISSUED 3-5-03. MY FORD CV A P74 MODEL WAS MADE 11-05-02. ONLY A SILENT RECALL. AND NOT NOW HONORED AFTER NORMAL WRTY EXPIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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