Ford Crown Victoria Complaints
3,074 consumer complaints on file.
- #10525772July 19, 2013EXTERIOR LIGHTING
THIS WAS THE SECOND TIME MY LIGHTS WENT OUT AND WOULDN'T COME BACK ON. I HAD TO DRIVE HOME FROM THE ER AFTER MY DAD WAS ADMITTED HOLDING MY HIGH BEAMS ON. VERY DANGEROUS. THEN THEY WENT OUT AGAIN THIS MORNING ON THE WAY TO WORK I LEAVE AT 230 AM AND AGAIN I HELD MY HIGH BEAMS ON TO DRIVE TO WORK. I CALLED FORD THEY NOTED MY COMPLAINT. YEA NO HELP!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524308July 11, 2013SUSPENSION
TL* THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVE WAY, THE DRIVER'S SIDE FRONT SUSPENSION BALL JOINT FRACTURED AND SEPARATED FROM THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 98V322000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 192,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524204July 10, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 138,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524419July 9, 2013STEERING:COLUMN
THE COMPLAINANT ALLEGES THE DRIVER OF A MY 2009 CROWN VICTORIA EXPERIENCED A LOOSENESS AND NOISE IN THE STEERING COLUMN. UPON INSPECTION THE LOWER STEERING COLUMN BEARING WAS FOUND TO BE PARTIALLY DISPLACED FROM THE STEERING COLUMN. THE COMPLAINANT NOTES THAT THERE WAS NOT A COMPLETE LOSS OF THE STEERING. TWO OF THE TABS OF THE STEERING COLUMN BEARING WERE FOUND BROKEN IN THE DRIVERS FOOTWELL AREA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523864July 9, 2013STEERING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL BUT HAD TO INCREASE HIS EFFORT. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE STEERING COLUMN SHAFT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,298.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524029July 9, 2013EXTERIOR LIGHTING
LAST TUESDAY, I DROVE FROM SAN JOSE BACK TO ORANGE COUNTY AT 9:00PM AND WHEN I DROVE ON 152 EAST FREEWAY AROUND 9:30PM-10PM SUDDENLY MY HEADLIGHT TURN OFF AT THE CURVE THAT MAKE ME ALMOST FALL DOWN THE HILL. I'M REALLY SCARE AND MY WIFE HAD BEEN CRYING BECAUSE THERE IS NO STREET LIGHT AND I TURN MY CAR FOLLOW THE REFLECT THINGS ON THE ROAD TO KEEP MY CAR ON DRIVING RIGHT THEN BRAKE AND PULL OVER ON THE SIDE OF THE HILL. AFTER THAT HAPPENED I DO SOME RESEARCH AND FIND OUT SO MANY FORD CROWN VICTORIA HAVE THIS DEFECT I WONDER WHY THE FORD COMPANY LOOK THE PEOPLE LIFE IS CHEAP LIKE THAT, THEY SUPPORT TO KNOW THIS ISSUE AND HAVE TO RECALL TO FIX THIS PROBLEM. THERE IS SOME ONE, SOME LAW PROTECT US BY THAT, PLEASE ADVISE ME WHAT SHOULD I DO WITH THAT. THERE IS NO PROBLEM TO FIX THIS ISSUE BUT THE THINGS IS VERY EXPENSIVE AND THE FORD HAVE NO RIGHT TO THIS TO ME AND MY FAMILY. MY CAR IS 2003 FORD CROWN VICTORIA LX, MY SUGGESTION IS WHOEVER OWN THE CROWN VICTORIA SHOULD SIGN THE LAW SUIT TO SUE THEM IF NOT ONE DAY YOU, YOUR WIFE AND YOUR KIDS WILL FALL OUT OF THE MOUNTAIN THEN IT'S TOO LATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522694July 1, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED BY BLACKING OUT FOR LONG PERIODS OF TIME. THE VEHICLE WAS NOT REPAIRED AND MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522077June 27, 2013STEERING, SERVICE BRAKES, SUSPENSION
STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521456June 24, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS STOPPED ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE DIMMER SWITCH WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521264June 23, 2013STEERING
WAS STEERING INTO AN ISLE OF PARKING SPOTS WHEN SUDDENLY AND WITHOUT WARNING, THE STEERING WHEEL BEGAN TO SPIN FREELY AND EFFORTLESSLY. I IMMEDIATELY STOPPED THE CAR BECAUSE IT COULD DO NOTHING BUT GO IN THE DIRECTION THE TIRES WERE TURNED AT THE TIME OF THE STEERING FAILURE, WHICH IN MY CASE, WOULD HAVE BEEN RIGHT INTO THREE PARKED CARS. UPON INSPECTION, THE STEERING COLUMN HAD COME LOOSE FROM THE REST OF THE CAR, CAUSING A LOSS IN CONTROL AS FAR AS STEERING WAS CONCERNED. IF THIS HAD HAPPENED WHILE ON THE FREEWAY, THE RESULTS MAY HAVE BEEN CATASTROPHIC, NOT ONLY TO ME, BUT TO OTHER DRIVERS AROUND ME AS WELL. WILL TAKE IT DIRECTLY TO FORD TO SEE WHAT THEY HAVE TO SAY ABOUT THIS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519487June 12, 2013POWER TRAIN
VEHICLE WENT INTO "FAIL SAFE MODE" WITH NO WARNING CAUSING COMPLETE LOSS OF CONTROL TO ACCELERATION AND ANY USE OF ENGINE. IN HEAVY MOVING TRAFFIC VEHICLE SLOWED TO A HALT ALMOST BEING REAR-ENDED BY TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514870June 3, 2013VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE HESITATED TO STOP. AFTER THE VEHICLE CAME TO A STOP, AND WHILE CONTACT SLIGHTLY REMOVED THEIR FOOT FROM THE BRAKE PEDAL. THE VEHICLE THEN ACCELERATED AND CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 104,940. THE CURRENT MILEAGE WAS 106,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514346May 30, 2013EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511190May 8, 2013STEERING
ON MULTIPLE DRIVES STEERING BECAME DIFFICULT AND NOT RESPONSIVE. THE PROBLEM WAS MORE PRONOUNCED AT SLOWER SPEEDS. THE STEERING LINKAGE ASSY. HAD TO BE REPLACED AT CONSIDERABLE EXPENSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510770May 6, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE LIGHT CONTROL MODULE HAD FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 65,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510611May 4, 2013EXTERIOR LIGHTING
WHILE DRIVING MY HEADLIGHTS TURNED OFF WITH OUT WARNING THEN TURNED BACK ON. CURRENTLY THEY WILL NOT TURN ON AT ALL. I GOOGLED 2005 FORD CROWN VICTORIA HEADLIGHT PROBLEMS AND FOUND NUMEROUS FORUMS ( HTTP://WWW.CROWNVIC.NET/UBBTHREADS/UBBTHREADS.PHP?UBB=SHOWFLAT&NUMBER=1632161, WERE I CAME ACROSS NHTSA ACTION NUMBER : PE08066 FOR THE SAME ISSUE. HTTP://WWW.FIXYA.COM/CARS/T6201354-HEADLIGHTS_STARTED_GOING_OFF_INTERMITTENT HAD THIS TO SAY HEADLIGHTS STARTED GOING OFF INTERMITTENT OPERATION. REPLACED THE LCM WITH A USED ONE AND EVERYTHING WORKED FOR AWHILE. HTTP://FORUMS.OFFICER.COM/T75070/ SAID THIS 2005 CROWN VIC HEADLIGHT PROBLEMS??? WE ARE HAVING A PROBLEM WITH OUR 2005 CROWN VIC HEADLIGHTS GOING OUT WITHOUT WARNING WHILE DRIVING. WE'VE CHANGED THE SWITCH AND A FEW OTHER OBVIOUS THINGS WITHOUT SUCCESS. ANYONE ELSE HAVE THIS PROBLEM AND WHAT WHAT DONE TO FIX. PLEASE HELP!! DEALERSHIP HAS BEEN USELESS SO FAR. I HAVE EVEN NOTIFIED FORD AND ASKED WHY NO RECALL. I HAVE A 35 YEAR OLD CAR THAT DID THIS A YEAR AGO HAD TO REPLACE WIRES. THIS IS 2003 TO 2005 MODELS ANY WHERE BETWEEN 10 TO 8 YEAR OLD CARS THIS SHOULD NOT BE HAPPENING YET NO RECALL WHY. HTTP://WWW.CARPROBLEMZOO.COM/FORD/CROWNVICTORIA/HEADLIGHTS-PROBLEMS.PHP STATES THIS HEADLIGHTS PROBLEMS OF FORD CROWN VICTORIA FORD CROWN VICTORIA OWNERS HAVE REPORTED 100 PROBLEMS LINKED TO HEADLIGHTS (UNDER THE EXTERIOR LIGHTING CATEGORY). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510474May 3, 2013SERVICE BRAKES, VEHICLE SPEED CONTROL
I DRIVE A FORD "PROGRAM CAR" - A USED 2007 CROWN VICTORIA (A FORMER RENTAL VEHICLE). ON THE DAY OF MY ACCIDENT - AFTER PULLING ONTO A BUSY STREET FROM A PARKING LOT - I ALMOST IMMEDIATELY APPLIED MY BRAKES BECAUSE I WAS COMING UP TO A RED LIGHT WHERE SEVERAL CARS HAD ALREADY COME TO A STOP AHEAD OF ME. AT FIRST MY CAR SLOWED NORMALLY BUT, AS I APPLIED THE BRAKES TO COME TO A COMPLETE STOP, THE ENGINE BEGAN TO REV' UP. I TRIED TAPPING THE BRAKE TO SEE IF THIS WOULD HELP TO DISENGAGE THE THROTTLE'S REVVING. IT DIDN'T HELP. I KEPT TRYING THIS. I HAD LITTLE TIME TO COME TO A STOP BEFORE HITTING THE CAR IN FRONT OF ME SO I REALLY "STOOD" ON THE BRAKES. UNFORTUNATELY, I HIT THE BACK BUMPER OF THE CAR IN FRONT OF ME. LUCKILY, THERE WAS NO VISIBLE DAMAGE TO EITHER CAR AND NO ONE WAS HURT. THIS SAME SITUATION HAPPENED TO ME ABOUT 2-3 WEEKS BEFORE THIS ACCIDENT OCCURRED BUT THAT OCCURRENCE DIDN'T RESULT IN AN ACCIDENT. I WAS ABLE TO TAP THE BRAKE PEDAL AND THE REVVING SEEMED TO INSTANTLY GO AWAY. I HAD A PASSENGER WITH ME AT THE TIME. I HAD THE SAME THING HAPPEN WITH ANOTHER SIMILAR CAR IN THE PAST - A MERCURY GRAND MARQUIS. IT HAPPENED MORE THAN ONCE AND NO MATTER HOW OFTEN I WENT TO THE DEALERSHIP TO GET HELP THEY KEPT TELLING ME THEY COULD NOT "REPLICATE" THE COMPLAINT. I TOOK MY CURRENT CROWN VICTORIA TO THE DEALERSHIP ONE DAY AFTER HAVING THIS MINOR ACCIDENT. THE CAR WAS DUE FOR A SERVICE VISIT AND I TOLD THEM ABOUT THE MINOR ACCIDENT AND ASKED THEM TO SEE WHAT THEY COULD FIND OUT. AGAIN, I WAS TOLD THEY COULD NOT REPLICATE THE COMPLAINT. I KNOW I'M NOT THE ONLY PERSON WHO HAS HAD THIS HAPPEN AS A CLASS ACTION SUIT HAS BEEN FILED AGAINST FORD IN MARCH IN WEST VIRGINIA ON BEHALF OF OWNERS IN 14 STATES! APPARENTLY, THIS IS NOT A ONE TIME THING WITH THESE VEHICLES. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510374May 2, 2013STEERING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND AFTER COMPLETING A LEFT TURN, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509218April 23, 2013STEERING, STRUCTURE:BODY
STEERING EFFORT IS INCREASING. THE STEERING COLUMN MOVES AND CLICKS UPON ACCELERATION. STEERING IS INCREASING GETTING HARDER TO CONTROL. ALSO HAVE HAD THE ROOF REPAINTED BY FORD WHILE UNDER MANUFACTURE WARRANTY DUE TO PAINT PEELING IN LARGE SHEETS OF ROOF, NOW THE FRONT HOOD HAS LARGE PEELING PAINT LEAVING THE GREEN COATING SHOWING. FORD WILL NOT COVER NOW AS OUT OF WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508290April 15, 2013STEERING
STEERING STARTED FEELING STIFF WHILE ON A LONG ROAD TRIP WHEN I WENT TO CHANGE LANES. WHEN I RETURNED HOME I PARKED IT FOR A MONTH. HAD A FEW PEOPLE LOOK AT IT AND THEY FOUND NOTHING WRONG. DROVE IT ON ANOTHER LONG TRIP AND IT SLOWLY BECAME WORSE. FELT LIKE THE CAR WAS FLOATING OPPOSITE MY STEER OR DELAYING THE DIRECTION I WOULD STEER .FELT LIKE IT WAS CATCHING ON SOMETHING OR BEING BLOCK FROM MOVEMENT. HAD IT LOOKED AT AGAIN FLUIDS CHECK ,RAC CHECKED,PUMP CHECK,GREASED UP. LET IT SIT AGAIN FOR SOMETIME THEN TOOK IT DOWN THE STREET AND STEERING WOULD NOT TURN. HAD NO CONTROL ALMOST CAUSED A SERIOUS ACCIDENT IT TOOK BRUET FORCE TO SAVE US. HAD IT LOOKED AT AGAIN AND HE SAID THE STEERING ROD LOOKS STRANGE IN MOVEMENT NOTHING HE HAS EVER SEEN BEFORE AND THAT THE ARM IT SELF LOOKS BENT. I NOW HAVE A CAR I CAN NOT DRIVE AND NO ONE CAN FIX BECAUSE THEY DON'T KNOW WHAT TO FIX. I CAN'T EVEN SELL IT KNOWING SOMEONE COULD DIE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0