Dodge Journey Complaints

5,556 consumer complaints on file.

#11300339January 19, 2020
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
I HAVE HAD MY SPEED CENSOR AND WHEEL BEARING REPAIRED TWICE VERY CLOSELY TOGETHER AND IT NOW NEEDS DONE AGAIN. MY ABS, TRACTION, AND AWD LIGHTS ARE ALL ON. WHEN THEY ARE ALL ON, I HAVE NO TRACTION AT ALL AND SLIDE ALL OVER THE PLACE. IT IS VERY UNSAFE AND I FEEL LIKE MY CAR IS A DEATH TRAP. I HAVE PUT OVER $10,000 INTO MY CAR IN LESS THAN 3 YEARS FOR UNNECESSARY MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300049January 17, 2020
ELECTRICAL SYSTEM, ENGINE
YOU CAN BE DRIVING AND WHAT SHOWS UP IN THE DASHBOARD IS THAT YOUR KEY IS NOT IN THE VEHICLE WHEN THE KEY IS IN THE VEHICLE THEN THE WARNING SIGNALS START THE BLAIR THE VEHICLEWERE STATIONARY AT THE TIME I HAD TO CUT THE VEHICLE OFF THEN IT WOULDN'T START BACK UNTIL SOME TIME HAS PASSED THEN THE VEHICLE STARTED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299726January 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY LIMITED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE JIM RIEHL'S FRIENDLY CHRYSLER JEEP 32899 VAN DYKE AVE, WARREN, MI 48093 (586) 979-8700 HOWEVER, NO DIAGNOSTIC TESTS WERE PREFORMED. THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 10139771 AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299778January 16, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THERE WAS AN ABNORMAL SMOKE ODOR COMING FROM THE DRIVER'S SIDE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TIRES PLUS DEALER (610-616-5256, LOCATED AT 820 BALTIMORE PIKE, SPRINGFIELD, PA 19064) WHERE THE TECHNICIAN REPLACED THE CALIPERS AND ROTORS. THE CONTACT STATED THAT PREVIOUSLY THE VEHICLE HAD BEEN TAKEN TO THE JEFF D'AMBROSIO DODGE CHRYSLER JEEP DEALER (484-364-3777, LOCATED AT 1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE ROTORS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11299971January 16, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH IN A PARKING LOT, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED WITH AN AUDIBLE CHIME. THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299518January 15, 2020
STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD NOTICED THE STEERING WHEEL WOULD BECOME DIFFICULT TO OPERATE WITHOUT WARNING AND ALSO NOTICED FLUID SPOTS ON HER DRIVEWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THERE HAD BEEN A RECALL PLACED ON THE VEHICLE FOR A DEFECTIVE POWER STEERING RETURN HOSE. THE CONTACT THEN CALLED SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER WHO GAVE HER THE SAME INFORMATION; THEY THEN REFERRED HER TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *PM *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299298January 14, 2020
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY CROSSROAD. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION STOP SIGN AND MAKING A LEFT TURN THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD SHIFTED THE VEHICLE TO PARK, TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WOODY FOLSOM CHRYSLER DODGE JEEP RAM 1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230 WHERE IT WAS DIAGNOSED THAT THE TCM AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299006January 13, 2020
STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, THE POWER STEERING WENT COMPLETELY OUT AND PINK FLUID WAS RELEASED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC TO BE REPAIRED THREE TIMES. THE PARTS REPLACED WERE UNKNOWN; HOWEVER THE FAILURE REOCCURRED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298918January 13, 2020
ENGINE, UNKNOWN OR OTHER
COOLANT WAS LOW SO IT WAS FILLED WITH COOLANT. THE RESERVOIR WAS LOW AGAIN THE VERY SAME DAY AND THE CAR WAS OVERHEATING (AS WELL AS THE AC NOT WORKING PROPERLY AND BLEW HOT AIR EVEN WHEN USING COLD) ON THE HIGHWAY, BARELY MAKING IT TO DESTINATION. THE FIRST DIAGNOSIS WAS AN AIR VACUUM CAUSED A LEAK. THE PROBLEM KEEPS REOCCURRING AFTER THE SUPPOSED FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298843January 12, 2020
VISIBILITY/WIPER
THE HEAT/DEFROST DOES NOT WORK AND I CAN'T SEE OUT THE FRONT WINDSHIELD IN WINTER. I TAKE IT BACK TO THE DEALER EVERY WINTER AND PAY FOR A NEW HEATER CORE AND FLUSHING, BUT I HAVE BEEN TOLD THAT THE PROBLEM IS MORE FUNDAMENTAL--THE RESIDUAL SAND FROM THE CASTING IS FORMING A "SLUDGE-LIKE" RESIDUE IN THE HEATER CORE AND RADIATOR. THE VEHICLE CANNOT BE SAFELY DRIVEN IN WINTER DUE TO VISIBILITY ISSUES CREATED BY THE LACK OF WORKING HEAT/DEFROST DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298590January 11, 2020
STRUCTURE:BODY, ENGINE, VEHICLE SPEED CONTROL
FROM DAY 1: CAR DOESN'T ACCELERATE PROPERLY; DOESN'T GO AS IT SHOULD WHEN ONE PULLS INTO TRAFFIC. VERY SCARY! THE 'EXTRA GEARS' ONLY MAKE THE MOTOR SOUND LIKE IT'S GOING TO EXPLODE, & DOESN'T MAKE CAR MOVE ANY FASTER/EASIER. I AM AN EXPERIENCED DRIVER WITH A PERFECT DRIVING RECORD; IT'S NOT THE DRIVER! SECOND ISSUE: THE HOOD KEEPS POPPING UP, AND I FEAR IT WILL EVENTUALLY FLY ALL THE WAY UP. THESE ISSUES ARE LIFE THREATENING. 3RD ISSUE: IT CERTAINLY DOESN'T GET THE GAS MILEAGE THAT IT SHOULD, GETTING 16-18. PLEASE HELP! AS A CANCER PATIENT, I DEPEND ON THIS CAR TO GET TO MANY DR VISITS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298607January 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AS I WAS DRIVING MY CAR ON THE CITY STREET I LOST ACCELERATION POWER, THE TRACTION LIGHT AND THE RED LIGHTNING BOLT CAME ON. MY CAR SPEED DECREASED AND WILL NOT ACCELERATE TO OVER 12 MILES AN HOUR. I WAS ON A CITY STREET WITH A SPEED LIMIT OF 40 MILES AN HOUR WHEN THE POWER DECREASES AND ANOTHER VEHICLE ALMOST RAN INTO MY TRUCK AS I WAS TRYING TO MAKE IT THROUGH THE INTERSECTION. MY CAR HAS CODED THE SAYING THAT MY THROTTLE NEEDED TO BE REPLACED. THE THROTTLE WAS REPLACED AND THE CAR TRACTION LIGHT AND THE LIGHTNING BOLT STILL APPEARED ON THE DASH. THE CAR WILL NOT INCREASE TO OVER 12 MILES AN HOUR. MY CAR IS AT THE SHOP AND THE MECHANIC HAS DIAGNOSED THAT THE ELECTRICAL ISSUES SHOULD BE ON RECALL BECAUSE THERE HAS BEEN AT LEAST 6 DODGE'S THAT HE HAS REPAIRED WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298238January 9, 2020
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE PARKED, THE HORN INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER JEEP DODGE RAM OF DENTON LOCATED AT 4984 S INTERSTATE 35, DENTON, TX 76210, (940) 230-2351, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: 150800292. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297834January 8, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
THERE WAS A RECALL ON THE AIRBAGS & AIRBAG MODULE.. THEY SUPPOSEDLY REPLACED.. THE ELECTRICAL WIRE IS NOW MESSED UP BC THE AIRBAG LIGHT KEEPS COMING ON & OFF, THE DRIVERS SIDE FRONT DOOR CONTROL LOCK TO LOCK THE CAR WILL NOT WORK, NOW ENGINE LIGHT COMES ON & OFF AND THE TRANSMISSION WAS REPLACED, ALL NEW COMPONENTS, DRIVING THE CAR ON JAN 4TH 2020 & THE ENGINE JUST STOPS ON ME AT TRAFFIC LIGHT.. THIS CAR HAS HAD NOTHING BUT PROBLEMS AFTER PROBLEMS FROM THE 1ST DAY I BOUGHT IT FROM THE SALES AGENT THAT LIED TO ME ABOUT EVERYTHING.. THERE ARE RECALLS ON MY CAR THAT STILL NEVER GOT REPLACED.. I AM THE NEW OWNER OF THIS 2009 DODGE JOURNEY SXT ON (2/16/2018).. I WAS TOLD I'M THE 2ND OWNER, I AM THE 4TH OWNER AND WAS LIED ABOUT IF THIS CAR WAS IN A ACCIDENT.. IT WAS IN A ACCIDENT TO DO WITH THE TRANSMISSION STOPPING AND THE PPL THAT HAD THIS CAR B4 ME THE REPORT SAYS IT WAS SIDE SWIPED PASSENGER SIDE ON (10/18/2017).. FOUND OUT MORE ABOUT THE CAR I BOUGHT WAS IN A MAJOR FLOOD SO SOMEONE DIDN'T TELL THE TRUTH & I WAS SOLD A CAR THAT HAS WATER DAMAGE & THEY COVERED IT UP AND I BEEN COMPLAINING SINCE I BOUGHT THIS CAR... SOMETHING ISN'T RIGHT WITH THIS CAR & I GOT RIPPED OFF, THIS CAR THE TRANSMISSION STOPPED ON ME AND I ALMOST GOT IN A BAD CAR ACCIDENT.. I'VE HAD A MECHANIC AT A DODGE DEALERSHIP TELL ME & MY DAD I WAS SOLD A CAR THAT HAS WATER DAMAGE ETC... I AM HAVING PROBLEMS WITH THE AIRBAG LIGHT ON & OFF AND THIS WAS A RECALL AND SHOULD BE REDONE, THE ENGINE LIGHT IS FAULTY AND THE STEERING WHEEL AND ELECTRICAL STILL, ALONG WITH THE FOB IGNITION SWITCH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297873January 8, 2020
SEATS
WE WERE DRIVING MY CAR LAST NIGHT AND ALL OF A SUDDEN THERE WAS A BIG POP SOUND AND MY HUSBAND GOT HIT IN THE BACK OF THE HEAD WITH THE HEADREST. I GUESS WHAT HAD HAPPENED WAS THE HEADREST DEPLOYED OUT OF THE BLUE FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297794January 7, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. AFTER A SECONDARY FAILURE, THE VEHICLE WAS RETURNED TO THE SAME DEALER WHERE IT HAD REMAINED IN THE CUSTODY OF THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297496January 6, 2020
ELECTRICAL SYSTEM
THE BATTERY HAS BEEN REPLACED TWICE WITHIN THE LAST 8 MONTHS AND 2 YEARS PRIOR TO THAT. THE DAY PRIOR TO LATEST EPISODE, THE CAR WAS DRIVEN FOR OVER 200 MILES AND THERE WAS NO NOTATION OF PROBLEMS ON THAT DAY. THE NEXT DAY THE CAR WAS PARKED IN THE DRIVEWAY. IT HAD BEEN 18 HOURS SINCE CAR WAS DRIVEN. THE LIGHTS, RADIO, AND POWER WORKED, BUT BRAKE WOULD NOT DEPRESS AND DASH STATED KEY FOB COULD NOT BE DETECTED. WITHIN 5 MINUTES TRYING TO START CAR, ALL POWER AND LIGHTS QUIT WORKING. A NEIGHBOR CAME TO JUMP START THE CAR BUT IT WOULD NOT HOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297154January 4, 2020
ELECTRICAL SYSTEM
THE VEHICLE INTERMITTENTLY WOULD NOT START ONE DAY. REPLACED THE BATTERY AND ALL CONNECTORS INSPECTED. THE VEHICLE WILL DRIVE FOR A DAY OR TWO THEN END UP WITH ANOTHER DEAD BATTERY. THE MAIN PROBLEM IS WHEN THE LAST TIME THE BATTERY DIED IT TURNED OFF THE ENGINE WHILE I WAS IN AN INTERSECTION AND WAS ALMOST IN AN ACCIDENT BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292530January 2, 2020
ELECTRICAL SYSTEM
WHEN U TURN KEY IN IGNITION IT DOESN'T ALWAYS START YOU HAVE TO KEEP TRYING,,,IT WILL GO DAYS WITHOUT STARTING THEN START FOR SEVERAL DAYS HAVE HAD TO TOW UNIT TWICE WINDOWS COME DOWN BY THEMSELVES WHEN VEHICLE NOT RUNNING WHEN U GO TO PUT IT IN DRIVE IT WON'T MOVE OUT OF PARK UNLESS YOU TURN OFF ENGINE AND RESTART VEHICLE HORN GOES OFF WHENEVER IT WANTS TOO CAR DOESN'T ALWAYS UNLOCK WHEN YOU USE REMOTE OR RELOCK ITSELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296661January 2, 2020
POWER TRAIN
VEHICLE RANDOMLY STARTED JERKING AND LOSING POWER AS I DROVE HOME ON THE HIGHWAY. GOT IT CHECKED AND SAID IT WAS CAM SHAFT POSITION SENSOR BANK 1. GOT BOTH SENSORS CHANGED AND DID A RELEARN. AFTER 24 HOURS IT DID IT AGAIN. DONT KNOW IF IT IS WIRING OR COMPUTER PROBLEM...STILL GIVING SAME CODE WHEN CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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