Dodge Journey Complaints

5,556 consumer complaints on file.

#11302831January 29, 2020
ELECTRICAL SYSTEM, SUSPENSION
I HAVE TAKEN IT GOTTEN IT FIX SO MANY TIMES THE LIGHT WILL STAY OFF FOR A WEEK THEN THE CHECK ENGINE LIGHTS KEEP COMING ON SAYING THE SAME THING OVER AND OVER. THEN IT WILL ADD MORE THINGS THAT IS WRONG. IT WILL CUT OFF WHILE DRIVING ALL THE LIGHTS COME ON. I WON'T GET ON FREEWAY SCARED IT WILL JUST CUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302854January 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AN ABNORMALLY LOUD TAPPING SOUND WAS HEARD COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AND THEN STALLED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO (PATTY PECK HONDA LOCATED AT 555 SUNNYBROOK, RD, RIDGELAND, MS 39157, (601) 957-34000) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT METAL SHAVINGS WAS FOUND IN THE ENGINE OIL AND THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302905January 29, 2020
AIR BAGS, UNKNOWN OR OTHER
MY BROTHER WAS DRIVING MY DODGE JOURNEY I WAS THE FRONT PASSENGER AND MY COUSIN WAS IN THE BACK WE WERE HIT FROM THE REAR AND WE RODE OVER TWO AND A HALF TIME AIRBAGS DID NOT DEPLOY ON EITHER SIDE AND WE ALSO SUBSTANED INJURIES I MYSELF WAS IN THE HOSPITAL FOUR DAYS AND I AM STILL OUT OF WORK TO THIS DAY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11302491January 28, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2014 DODGE JOURNEY WAS PARKED IN MY GARAGE, I TRIED TO START UP THE CAR AND IT DID NOT WANT TO TURN ON. ON THE DASH THE FOLLOWING APPEARED AND FLASHED SEVERAL TIMES BEFORE TURNING OFF: A RED LIGHTNING BOLT AND AIRBAG. THE TRANSMISSION LIGHT ALSO FLASHED IN YELLOW HOWEVER IT DID STAY ON. I TRIED AGAIN SEVERAL TIMES. IT KEPT GIVING ME THE MESSAGE TO SERVICE PARK ASSIST. . I READ SOME FORUMS ONLINE AS MORE PEOPLE HAVE EXPERIENCED THIS ISSUE WITH THEIR DODGE JOURNEY?S (RANGING FROM 2009-2016 MODELS) TWO GENTLEMEN STATED IF YOU PLACE THE CAR IN NEUTRAL AND THEN START THE VEHICLE IT WOULD CRANK UP HOWEVER MY CAR DID NOT. THE BRAKE PEDAL SEEMS STUCK AND EXTREMELY HARD TO PRESS DOWN AS WELL BUT THAT?S USUALLY LIKE THAT FOR ME ON ANY GIVEN DAY TO START MY CAR. I ATTEMPTED TO START UP THE VEHICLE AGAIN AND THE DASH THEN STATED IT DID NOT DETECT THE KEY BUT THE KEY WAS INSIDE THE CAR WITH ME, AGAIN ALL LIGHTS TURNING ON, FLASHING AND THEN TURNING OFF. I AM AWARE THERE ARE SOME PREVIOUS AND MORE RECENT RECALLS WITH THIS VEHICLE. ALSO WHEN I OPEN THE DOOR TO GET IN THE DASH DISPLAY JUST HAS A PICTURE OF THE BRAKE AND PUSH TO START. DOESN'T HAVE ANY WORDS WITH IT ANYMORE. ALSO WHEN GOING THRU THE MENU EVERYTHING IS BLANK EXCEPT THERE IS A 1 WHERE THERE IS A MESSAGE FOR THE PARK ASSIST SERVICE. WORST PART IS I DROVE THE CAR THE DAY BEFORE WITH NO PROBLEMS. IF I TRY TO USE THE REMOTE START IT STILL DOESN'T WORK AND THEN THE TAIL LIGHTS FLASH FAST AND ALMOST LIKE THEY ARE TRYING TO SHORT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302544January 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON SOME OCCASIONS THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE CAMSHAFT SENSOR WAS REPLACED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE LANDERS CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT 315 E GOODMAN RD, SOUTHAVEN, MS 38671, WHERE THE CAMSHAFT SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT CONCERNED THAT THE REPAIR WAS NOT SUFFICIENT TO FIX THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302577January 28, 2020
SEATS, UNKNOWN OR OTHER
MY HEADREST ON MY DRIVER SEAT JUST BUSTED OUT WHILE I WAS DRIVING ON I10 AND HIT ME IN THE BACK OF MY HEAD. IT HIT ME SO HARD I SWERVED LEFT TO RIGHT LIKE 3 4 TIMES, I LITERALLY HAD TO PULL OVER AND GET OUT TO SEE WAT THAT WAS, I THOUGHT SOMETHING CAME THRU THE BACK OF MY WINDOW, IT KNOCKED ME DIZZY FOR A FEW MINUTES, I HAD TO SIT AND WAIT, I THOUGHT I WAS GOING TO GO OUT, I HAD TO CLOSE MY EYES AND DEBILITATE, THE MOST SCARIEST THING EVER, MY NECK AND BACK HURT.*DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11302585January 28, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY TRUCK FIRST STARTED WITH MY DRIVERS SIDE TAILLIGHT GOING OUT. IT DON'T WORK WHEN MY LIGHTS ARE OFF, BUT WHEN MY LIGHT OUT ON IT WORKS PREFECT FINE. WHEN I FIRST NOTICE THIS WAS WHEN I WENT TO GET IN MY CAR DURING THE DAY AND MY NEIGHBORS WHO WAS PARKED BEHIND ME TOLD ME MY TAILLIGHT WAS OUT AND WAS THE LED TAILLIGHT. I BELIEVE THERE IS AS ELECTRICAL ISSUES THERE. AND SECONDLY, MY AIRBAG LIGHT COME ON. THE VEHICLE WAS ON A CITY STREET AND ALL I DID WAS TURNING A CORNER AND IT CAME ON AND STILL ON. THIRDLY, WHEN IT RAINING OUTSIDE DRIVING AND STOP AT A RED LIGHT, WHEN IT TURNS GREEN AND I PROCEED TO GO AND MY TIRES SLIDE MY RADIO WOULD RESTART LIKE I JUST CUT MY TRUCK ON. EVERYTHING HAPPENED AT DIFFERENT TIMES, BUT THE MOST RECENT IS THE AIRBAG LIGHT COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302600January 28, 2020
STEERING
VEHICLE WAS STATIONARY IN DRIVE WAY. STARTED THE VEHICLE (VERY COLD OUTSIDE), POWER STEERING FLUID STARTING POURING OUT THE BOTTOM OF THE CAR AND THE CAR IS VERY HARD TO STEER. TOOK IT TO THE SHOP AND THEY SAID IT WAS SOMETHING WITH THE POWER STEERING POWER ASSIST HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302190January 27, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS RIDING DOWN A BUSY HIGHWAY AND DOING 55MPH MY CAR STARTED TO STALL AND JUST CUT OFF, I COULDN'T GET OVER TO THE SLOW LANE ALOT OF TRAFFIC. IT CUTOFF AND I HAD TO GET OUT THE CAR AND WAVE OTHER CARS OFF SO THEY WOULDNT HIT ME. AS I GOT TO A SAFE AREA FROM HELP OF ANOTHER DRIVER THE CHECK ENGINE LIGHT WAS ON. I CUT THE CAR OFF AND CALLED MY HUSBAND AND HE SAID AFTER 10 TO TRY AND START IT BACK UP AND IT DID IT CRUNK BACK UP AND I DROVE SLOWLY HOME WITH HAZARD LIGHTS ON AND WHEN I GOT HOME AND CUT THE CAR OFF I LET IT SIT FOR 10 MINUTES AGAIN AND WHEN I TURNED IT BACK ON THE CHECK ENGINE LIGHT WAS OFF. THIS WAS SCARY FOR ME AND WHEN I RESEARCHED THIS PROBLEM IT SHOWS IT'S A RECALL FOR A CRANKSHAFT POSITION SENSOR BUT MY CAR IS NOT IN THE RECALL AND I CANT UNDERSTAND WHY NOT THIS COULD HAVE CAUSE ME AND MY FAMILY TO HAVE DIED BECAUSE OF THIS DODGE NEED TO INCLUDE ALL DODGE JOURNEYS AS I SEE ALOT OF PEOPLE ARE HAVING THIS ISSUE MY MILEAGE IS 68000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301721January 24, 2020
UNKNOWN OR OTHER
BACKUP CAMERA IS EXTREMELY FUZZY AND I CAN HARDLY SEE OUT OF IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301491January 23, 2020
ENGINE, POWER TRAIN, SUSPENSION
VEHICLE RANDOMLY SHUTS OFF WHEN DRIVING IT TRANSMISSION SEEMS TO HAVE WIRING SENSOR ISSUE JERKS RANDOMLY CAR REPEATEDLY SAYS NEEDS OIL CHANGE WHEN IT DOESN'T AND THERE ARE NO LEAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301227January 22, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SHOULDER AND THE VEHICLE WAS RESTARTED. THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN AN UNKNOW MECHANIC FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION FLUID LEAK. ADDITIONALLY, THE GEAR SHIFTER WAS SHIFTED TO REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO BE TOWED TO AN UNNAMED DEALER, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300638January 21, 2020
VISIBILITY/WIPER
THE FRONT WINSHIELD WIPERS ONLY WORK ON HIGH SPEED. WHEN YOU SHUT OFF THE WIPERS THEY STOP WHEREVER THEY WANT TO. THIS IS VERY DANGEROUS FOR VISIBILITY PURPOSES. HIGH SPEED WIPERS ARE NOT ALWAYS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300707January 21, 2020
UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON I95 WHEN I NOTICED IT WAS NOT HANDLING WELL AND WAS MAKING A NOISE. I COULD ALSO FEEL A VIBRATION UNDER MY FEET. WE MADE AN APPOINTMENT AT CENTRAL MAINE MOTORS IN WATERVILLE, MAINE FIRST THING TUESDAY MORNING WHO TOLD ME THE POWER STEERING COOLER WAS LEAKING. IN DOING RESEARCH IF FOUND S08 RECALL ON 2011-2016 DODGE JOURNEYS POWER STEERING COOLERS. MY CAR DOES HAVE A 3.6 L ENGINE AND THIS SHOULD HAVE BEEN TAKEN CARE OF WHEN I BOUGHT THE VEHICLE. IN READING THE RECALL AND GIVEN THE CIRCUMSTANCES I COULD HAVE BEEN HURT AS THIS WENT WHILE I WAS DRIVING AND DOES IN FACT INCREASE THE CHANCES OF CRASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300767January 21, 2020
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING HAD MALFUNCTION AND THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT A POWER STEERING FLUID HOSE HAD RUPTURED CAUSING THE POWER STEERING FLUID HAD LEAK OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300816January 21, 2020
ELECTRICAL SYSTEM, ENGINE
MY 2017 JOURNEY WAS MANUFACTURED IN AUGUST OF 2016 DODGE HAS A RECALL FOR JOURNEYS FOR CRANKSHAFT POSITION SENSORS FOR JOURNEYS THAT WERE MADE FROM MAY OF 2016 TO JULY 2016 MY CAR HAS BEEN STALLING OUT SINCE 40,000 MILES AND THE PROBLEM IS GETTING WORSE UPON RESEARCH THIS MAY BE THE CRANKSHAFT POSITION SENSOR AND THERE HAVE BEEN MULTIPLE COMPLANTS ONLINE STATING OTHERS CARS HAVE HAD ISSUES WITH THIS SENSOR BUT DODGE ONLY DID A LIMITED RECALL ON THESE VEHICLES. MY CAR JERKS 3-4 TIMES WHEN IN REVERSE THEN STALLS OUT OR IT JERKS 3-4 TIMES AND STALLS AT STOP LIGHTS OR SIGNS. OTHER ONLINE COMPLAINTS IVE SEEN STATE THAT PEOPLE HAVE HAD ISSUES WITH IT ALSO STOPPING MID DRIVING AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300824January 21, 2020
STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE THERE WAS A ABNORMAL NOISE DETECTED. THE CONTACT NOTICED POWER STEERING FLUID WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO - CHRYSLER JEEP DODGE RAM IN SIOUX FALLS (5910 S LOUISE AVE, SIOUX FALLS, SD 57108 (605) 309-0970) WHERE IT WAS DIAGNOSED THE RETURN POWER STEERING LINE RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V273000 (STEERING).THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300973January 21, 2020
AIR BAGS
HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11300909January 21, 2020
AIR BAGS
WAS IN A CAR ACCIDENT GOING 30 MPH HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11300473January 20, 2020
ELECTRICAL SYSTEM
MY 2017 DODGE JOURNEY KEEPS GOING THROUGH BATTERIES. 1ST ONE AT APRIL 2018. 2ND ONE JAN 2020. DEALERSHIP JUST KEEPS PUT BATTERIES IN . NOT FIXING PROBLEM. ON DODGE FORUM OTHER PEOPLE ARE HAVING SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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