Dodge Journey Complaints

5,556 consumer complaints on file.

#10267923May 7, 2009
WHEELS
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS IN INCLEMENT WEATHER, THE VEHICLE SHIMMIES ABNORMALLY DUE TO SNOW ACCUMULATION ON THE FRONT WHEELS. THE CONTACT CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER ADVISED HER TO REFRAIN FROM DRIVING IN INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 15,000. UPDATED 5/26/09 *CN THE CONSUMER STATED THE STEERING WHEEL WOULD JUMP 45 DEGRESS UNLESS SHE SLOWED DOWN TO LESS THAN 25 MPH, BUT THE VEHICLE WOULD STILL SHAKE. UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267949May 7, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORS. THE FAILURE RECURRED NINE MONTHS LATER. CURRENTLY, THE DEALER IS REPAIRING THE VEHICLE. SHE BELIEVES THAT SUCH A NEW VEHICLE SHOULD NOT HAVE THESE DEFECTS SO SOON. THE FAILURE MILEAGE WAS 5,500 AND CURRENT MILEAGE WAS 14,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266201April 21, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, UNKNOWN OR OTHER
CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266302April 21, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO START WITHOUT A KEY BEING PLACED IN THE IGNITION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BUMPED THE KEY FOB AND THE VEHICLE AUTOMATICALLY TURNED OFF. THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER STATED THAT THE KEY FOB WAS VERY SENSITIVE. THEY KEPT THE VEHICLE OVERNIGHT AND FOUND NO FAILURES. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD. THE FAILURE AND CURRENT MILEAGES WERE 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265500April 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
HAVE A 2009 DODGE JOURNEY AND NEED A WHOLE NEW TRANSMISSION AT 11,000 MILES AND NOW AT 13,000 MILES I NEEDED BRAKE PADS. STILL HAVE WHINING NOISE THAT NO DEALER CAN FIGURE OUT WHAT IT IS. I HAVE ALREADY HAD THE RADIO REPLACED, A RECALL COMPLETED AND SEVERAL OTHER ITEMS FIXED. IN LESS THAN A YEAR. UNFORTUNATELY, I CAN NOT AFFORD TO TRADE IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264051April 3, 2009
STRUCTURE
I PURCHASED A 2009 DODGE JOURNEY ON FEBRUARY 28, 2009. I WAS VERY PLEASED WITH MY JOURNEY UNTIL WEDNESDAY, APRIL 1, 2009, WHEN I OPENED THE REAR HATCH TO FIND MY CAR HAD BEEN LEAKING WATER. I PROMPTLY TOOK MY CAR BACK TO THE DEALER WHERE THEY SUPPOSEDLY FIXED THE PROBLEM ONLY TO FIND THE PROBLEM WAS MADE WORSE ON THE NEXT DAY I HAD WATER STAINING IN COMPARTMENTS AT THE BOTTOM OF MY CAR. AS OF TODAY, APRIL 3, 2009 THEY HAVE NO ANSWERS AND MY CAR IS STILL NOT FIXED. I ASKED A FRIEND WHO PURCHASED THE SAME MODEL AND SHE SAID SHE HAD NOT NOTICED ANYTHING BUT HADN'T REALLY LOOKED SO WE LOOKED TOGETHER AND SHE HAS THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261858March 15, 2009
SUSPENSION:REAR
2009 DODGE JOURNEY...GREAT PRICE BUT...BOUGHT THE VEHICLE 10/09...NOISE FROM REAR SUSPENSION DRIVERS SIDE...DEALER KEEPS TELLING ME TO MUCH AIR IN TIRES AND THEY CAN'T FIND ANYTHING CAUSING KNOCKING SOUND...THE REAR BUMPER AROUND REAR TIRES SEEMS LOOSE...MPG IS TERRIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261872March 15, 2009
VISIBILITY, TIRES, POWER TRAIN, SEAT BELTS, STEERING, EQUIPMENT:MECHANICAL
THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260817March 5, 2009
STEERING, ELECTRICAL SYSTEM, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I HAVE TO WORK. THEY DON'T STAND BY THEIR PRODUCT AND IT'S GOING TO CAUSE PROBLEMS FOR MANY CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249490November 21, 2008
SUSPENSION:FRONT
2009 DODGE JOURNEY R/T EXTREME MOANING,GRINDING NOISE FROM RIGHT FRONT STRUT ASSEMBLY STRUT BEARING IS MADE OF PLASTIC AND STRUT SPRING ROTATED PUNCTURING SAME AND BECAME JAMMED INSIDE HOUSING NEW STRUT BEARING WAS INSTALLED BUT IT IS STILL MADE OF PLASTIC THE LEFT SIDE SPRING IS STARTING TO SHIFT ALSO & WILL BE REPLACED OLD PART IS AVAILABLE AND I ALSO HAVE PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247399October 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THE DODGE JOURNEY,THE AUTOMATIC SHIFTER HAS BEEN KNOCKED OUT OF DRIVE INTO REVERSE AT LEAST 5 TIMES AND ALL THE WAY INTO PARK AT LEAST ONE TIME. VEHICLE WAS IN MOTION. THIS OCCURRED BY BEING BUMPED BY A DOG MOVING AROUND FROM THE REAR SEAT INTO THE FRONT SEAT. THE JOURNEY WAS NOT ONE OF THE SELECTIONS ON WHICH SORT OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241061September 5, 2008
TIRES, STEERING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATED 10/14/08. *LJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE TIRES. UPDATED 10/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237302August 6, 2008
STEERING
WHILE DRIVING THE DODGE JOUNEY, UP A HILL, IT JUST STOP. WE WERE NOT OUT OF GAS. HAD TO E TOWED TO LEVEL GROUND. THE RIDE IS VERY ROCKY, AND SHE PULLS TO THE RIGHT. IT IS VERY HARD TO SEE ALL AROUND THE CAR. THE EXHAUST SEEMS OUT OF CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234262July 14, 2008
TIRES
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE HAS KUMHO 20550R15 TIRES. WHILE DRIVING BETWEEN 70-75 MPH, THE CONTACT FELT A SLIGHT VIBRATION, WHICH THEN BEGAN TO WORSEN. WHEN HE STOPPED FOR GAS, HE NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS BULGE FROM THE INSIDE OUT. HE PAID TO REPLACE ALL FOUR TIRES BECAUSE HIS WIFE FEARED THAT THE OTHER THREE WOULD EXPERIENCE THE SAME FAILURE. THE CURRENT MILEAGE WAS 4,900 AND FAILURE MILEAGE WAS 3,439. UPDATED 09/16/08 *BF UPDATED 09/22/08.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231205June 16, 2008
STEERING
2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228553May 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER WILL AUTOMATICALLY MOVE OUT OF POSITION WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHEN THE CONTACT SLIGHTLY TAPPED THE GEAR SHIFTER, WHICH CAUSED THE VEHICLE TO SHIFT INTO GEAR OR NEUTRAL WHILE IN MOTION. THE CONTACT CONSIDERS THIS TO BE A VERY SERIOUS SAFETY RISK. THE FAILURE MILEAGE WAS 40 AND CURRENT MILEAGE WAS 300. UPDATED 06/09/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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