Dodge Journey Complaints

5,556 consumer complaints on file.

#11386646January 5, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
HAD NOT STARTED THE VEHICLE FOR 1 WEEK. WITH FOB IN HAND I OPENED THE DOOR. WITH DOOR OPEN I PUT MY FOOT ON THE BRAKE (IT DID NOT COMPRESS), THEN PUSHED THE START BUTTON. THE DASH FLASHED ON AND OFF SAYING FOB NOT DETECTED. TRIED PUSHING FOB, TRIED STARTING CAR AGAIN. THEN A LOUD CLICKING BEGAN AT THE FRONT OF THE VEHICLE IN THE MOTOR AREA. THE DASH FLASHING STOPPED AND ALL SCREENS WERE BLACK. NO POWER TO VEHICLE AT ALL, DOOR LOCKS DID NOT WORK. OPENED HOOD TO SEE WHERE CLICKING WAS COMING FROM, BUT COULD NOT DETECT. TRIED REMOTE START AND TRADITIONAL START AS WELL. NOTHING WORKS. ENGINE CLICKING FINALLY STOPPED AFTER ABOUT 10-15 MINUTES. CAR HAS TO BE OPENED WITH THE KEY AND WILL STILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385947December 31, 2020
UNKNOWN OR OTHER
THE ABS LIGHT CAME ON AND THE SKIDDING LIGHT CAME ON AND IT SAID TO CHECK THE AWD IVEHICLE WAS IN MOTION ON A CITY STREET AND WOULDN'T GO OVER 10 MILES PER HOUR.GARAGE PUT TESTERS ON IT SAID SENSOR WAS BAD- WE REPLACED IT AND THEN IT HAPPENED AGAIN AND THE TESTER SAID IT WAS THE AXLE (LEFT FRONT). REPLACED IT- STOPPED AGAIN . CHECKED THE WIRING AND THE TESTER SAID IT WAS OKAY BUT IT IS STILL STOPPING WHEN I AM DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385535December 29, 2020
ELECTRICAL SYSTEM
MY VEHICLE HAS 27400 MILES AND PURCHASED APRIL 4TH 2018. MY CAR BATTERY LIGHT CAME ON WHILE DRIVING. TOOK TO DEALERSHIP WHERE I BOUGHT IT. THEY REPLACED MY BATTERY AND TOLD ME I DIDN'T NEED A RENTAL CAR. I WENT BACK TO WORK 15 MINUTES AWAY. GOT OFF IN 5 HOURS AFTER REPLACEMENT PICKED UP MY INFANT DROVE HOME WHICH IS 20 MINUTES AWAY. AS I WAS DRIVING 15 MINUTES INTO MY RIDE MY LIGHTS START GOING CRAZY AND THE ALTERNATOR LIGHT COMES ON AND THE CAR DIES ON THE SIDE OF THE ROAD. HOW DOES THIS HAPPEN ON A BRAND NEW CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385173December 28, 2020
SERVICE BRAKES
EARLIER THIS YEAR, MY ABS LIGHT CAME ON IN MY CAR. I SCANNED IT AND PULLED A CODE INDICATING THAT THAT RIGHT FRONT WHEEL SPEED SENSOR HAD GONE BAD. I REPLACED THE SENSOR, AND CLEARED THE CODE. A FEW MONTHS LATER, WHILE DRIVING DURING A THUNDERSTORM, THE LIGHT CAME BACK ON. I SCANNED MY CAR AGAIN, AND THE SAME CODE CAME UP. THE NEXT DAY, AFTER THE WEATHER WAS CLEAR, THE LIGHT HAD GONE BACK OFF. NOW, ANY TIME IT RAINS OR GETS VERY COLD, THE LIGHT COMES BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385082December 27, 2020
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN I PLACED CAR IN PARK FEW MINUTES LATER A WARNING LIGHT CAME ON AND THEN WENT OFF BUT KEEPS POPPING BACK LOOKS LIKE A PERSON WEARING SEAT BELT AND BALL IN FRONT THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384991December 26, 2020
POWER TRAIN
WHILE DRIVING ON A HIGHWAY GOING STRAIGHT AT 60 MPH MY VEHICLE SHUTS OFF. WE THEN HAVE TO STOP THE VEHICLE TO RESTART IT. THIS HAS BEEN HAPPENING ABOUT 1X A WEEK FOR ABOUT A MONTH. THERE ARE NO CODES AND ALL ENGINE INFORMATION READS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384646December 23, 2020
ELECTRICAL SYSTEM
CAR INTERMITTENTLY DOES NOT START. IT HAPPENS ON A DAILY BASIS. REPLACED STARTER, BATTERY, ALTERNATOR, FUSES, CLEANED ALL CONNECTORS, SOLENOID , NEUTRAL SAFETY SWITCH.. STILL HAS ISSUES. YOU HAVE TO PUT THE CAR IN NEUTRAL TO GET IT STARTED. KEY FOB WON'T START CAR, IT JUST CLICKS. PUTTING THE KEY IN THE IGNITION WONT START THE CAR. I'VE HAD THE CAR FOR 3 MONTHS AND IT SPENT 1 MONTH WITH THE MECHANIC. NOTHING SEEMS TO FIX THIS PROBLEM AND DODGE WON'T HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384751December 23, 2020
POWER TRAIN
TRANSMISSION SPORADICALLY CLUNKS FROM REVERSE TO DRIVE. DEALER REPLACED ALL MOTOR MOUNTS. STILL DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384758December 23, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM SHOPPING, AND THE TRAC CONTROL, AND A LIGHTING BOLT LIGHT CAME ON, AND I HAD NO ACCELERATION POWER, I WAS NEARLY HOME, SO I DROVE ON TO MY HOUSE AND PARKED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384630December 22, 2020
POWER TRAIN
TRANSMISSION BANG WHEN TAKING OF FROM A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384031December 18, 2020
UNKNOWN OR OTHER
I HAVE HAD THE CRANKSHAFT POSITION SENSOR REPLACED TWO TIMES NOW. THIS IS A DANGEROUS ISSUE AS THE CAR BECOMES DISABLED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384056December 18, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE VEHICLE IS INOPERABLE BECAUSE THE ABS MODULE AND HEADLAMP WIRING NEEDS TO BE REPLACED. THE VEHICLE ONLY HAS 13,000 MILES BUT IS NO LONGER COVERED UNDER A WARRANTY. THERE WAS A RECALL FOR DODGE JOURNEY BUT THIS VIN IS NOT COVERED BY THE RECALL. ARE THERE MORE VEHICLES THAT SHOULD BE ADDED TO THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383972December 17, 2020
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. I HAVE A PERMANENT MARK. I HAD A SMALL PUNCTURED LUNG ON THE RIGHT SIDE AND MY RIGHT SHOULDER AND ARM WERE INJURED WHICH HAS NOW TURNED INTO RSD. EXTREMELY PAINFUL . I HAD CHRYSLER TEST IT BUT WILL ONLY SEND ME AN EMAIL SAYING NO PROBLEMS. NO REPORT. JUST AN EMAIL SAYING EXACTLY THAT.*DT*DT*JB*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11383991December 17, 2020
SUSPENSION, UNKNOWN OR OTHER
MY AWD LIGHT IS ON AND WHEN I WAS DRIVING MY SUV REAR WHEELS SPIN MY SUV AROUND IN THE MIDDLE OF THE HIGHWAY AND I ALMOST CAUSED AN ACCIDENT. ON HIGHWAY 84 GOING TOWARD MISSISSIPPI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383609December 16, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
3RD BRAKE LIGHT FUNCTIONS WHEN DOORS ARE CLOSED AND REVERSE CAMERA TURNS OFF WHEN HEADLIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383508December 15, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL LOSS PRESSURE AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,096.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383272December 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
THE BRAKES SOMETIMES FEEL THAT THEY WON'T STOP. THE ROTORS ARE GETTING SOME DEEP LINES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383317December 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT'S WIFE WAS DRIVING AND THE VEHICLE STARTED TO HESITATE. THERE WAS A NOISE COMING FROM UNDER THE HOOD. THE VEHICLE DROVE AS IF IT WAS STUCK IN THE NEUTRAL WHILE HIS THE WIFE TRIED TO ACCELERATE. THE VEHICLE WAS GUIDED OFF THE ROAD AND WAS TOWED TO THE CONTACT'S HOME. ABERNETHY CHRYSLER JEEP DODGE (1442 E MAIN ST, LINCOLNTON, NC 28092, (704) 732-1890) STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE AND ALL PAST RECALLS HAD BEEN REPAIRED. ANOTHER UNKNOWN DEALER SAID THE SAME AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE CONTACT RESEARCHED THE ISSUE AS A DEFECTIVE TRANSMISSION PUMP. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383252December 13, 2020
ENGINE, POWER TRAIN
MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383066December 11, 2020
ELECTRICAL SYSTEM
THERE ARE MANY MANY AS IN HUGE MULTIPLE COMPLAINTS OF THIS JOURNEY VEHICLE NOT STARTING BECAUSE KEEPING A CHARGE. WE HAVE HAD TO BUY AND HAVE DEALER INSTALL THREE BATTERIES IN THE LAST FOUR YEARS. FOUND ONE PROBLEM, LEAVING A CD IN THE PLAYER CAUSES THE BATTERY TO DRAIN. CANNOT FIND ANY OTHER. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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