Dodge Journey Complaints

5,556 consumer complaints on file.

#11475188July 21, 2022
ELECTRICAL SYSTEM
The TIPM (Total Integrated Power Module) is causing electrical system failures (e.g., wipers, power locks, cruise control, etc.). Many of the affected systems are convenience issues, but the wipers and cruise control can negatively impact safe driving. Additionally the car will randomly start shaking and lose velocity while driving due to missed cylinder firings my mechanic attributes to the failing TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475204July 21, 2022
POWER TRAIN, ELECTRICAL SYSTEM
Having to jump vehicle every morning something draining battery Ive replaced battery 3 times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474164July 15, 2022
ELECTRICAL SYSTEM
My wiring harness needs replaced. 3 of my 4 windows would only work sometimes. I was told there was a loose connection but when those wires were held together it got extremely hot very fast, and not to even attempt to use the windows because it could cause a fire. So I took my car to the dealership and they confirmed it is the wiring harness that needs replaced. So a new part has been ordered and I'm scheduled to have that done as soon as it comes in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473919July 14, 2022
POWER TRAIN
While driving Check engine Light appeared and shortly after vehicle stopped accelerating and steering wheel went stiff and Luckly I was near a stop Light where I could turn into a store. Vehicle would not let me turn it off or change gear. Had I been on the highway It would have caused a major accident. After a few minutes, the vehicle let me change gears and turn it off. Drove to a mechanic and he fixed the Crack sensor that had gone out. A week later, Check engine light came out again and now I am experiencing high RPM with low acceleration. Code stated transmission problem. Mechanic now says I need a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473510July 12, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2014 Dodge Journey. The contact stated upon starting the vehicle, the brake pedal was depressed but failed to move downward and remained seized. The contact stated that the ABS warning light was illuminated. The contact was unable to restart the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473345July 11, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ELECTRICAL SYSTEM
The contact owns a 2015 Dodge Journey. The contact stated that while his daughter was driving at an undisclosed speed, the speedometer was inoperable with the ABS and traction control warning lights illuminated. Additionally, the vehicle was unable to restart. The vehicle was towed to an independent mechanic who diagnosed that the wiring harness was corroded from water damage. The mechanic unhooked the wiring harness and drained the water from underneath the hood. The vehicle was then taken to the dealer where it was diagnosed with ABS control module failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473250July 10, 2022
ENGINE, STEERING, ELECTRICAL SYSTEM
While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472483July 6, 2022
ELECTRICAL SYSTEM
Total loss of power while driving. Clock resets to noon. Gas Guage shows over filled once vehicle gets put in park and gets turned back on. No codes on the dash. Touchscreen normally red. Turns to blue for duration of vehicle trip. Then back to red next trips. Can't be duplicated by mechanic. Wierd fuel odor coming from vehicle. Steering locks up after total loss of power. No problems with not starting so far. But driving with 3 yr old on busy streets is dangerous now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472490July 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My ABS traction control and brake lights are all on and im informed that the brake module control is went out . I purchased the car only 5 months prior to this happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471543June 29, 2022
POWER TRAIN
When driving you can hear transmission whining van shift ok but constantly whining put in neutral and it stops.Will take it in for diagnose.Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471365June 28, 2022
SEATS
Passenger side head rest exploded while driving down the road. This is a huge safety issue and could have caused sever damage. Now I’m afraid the driver side will do the same thing while I’m driving down the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471214June 27, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to jerk. In addition, when the brake pedal was depressed it traveled to the floorboard. There was also a failure with the electric stability control failure; in addition to the headlights, visibility was dim. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76, 200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471060June 26, 2022
SEATS, UNKNOWN OR OTHER
2014 Dodge Journey front passenger headrest just deployed. After just starting to crank the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470840June 24, 2022
SEATS
My headrest (AHR) Deployed while I was at a stop light. I was not rear-ended. For that to happen. I checked online, to recalls have been made in regards to it. I took it to a dodge service center, they took pictures. On the first day. Then today I had to bring it back in, so they could inspect it. They also took more photos and let me know that it had failed and a pin was broken. A small black sharp piece was on my seat. Which I believe is what failed. I'm truly lucky I was not in motion when it happened. Something like this could cause someone to wreck or seriously injure someone. I did go to the er after it happen and they said a tbi(traumatic brain injury) and a sprain of my neck.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11470859June 24, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470912June 24, 2022
ELECTRICAL SYSTEM
I had a loss of brake lights, tail lights and right rear turn signals while driving. Peeled back the rubber boot over the wire harness on the upper left hatchback door and found 6 broken wires and 5 chaffed to bare metal. Appears that opening and closing the rear hatch over time bent the wires to the breaking point. This could have caused a rear end collision from lack of brake lights and tail lights. Dodge forum shows this to be a very common problem with the Journeys and fortunately I was stopped and warned about the condition before a crash occurred. This is a serious issue and as an LE officer has the potential for deadly rear end crashes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470411June 22, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470418June 22, 2022
WHEELS, VEHICLE SPEED CONTROL
Rear wheel bearing is bad after only 35,000 miles causing the speed sensor to fail which causes the cruise control to fail. The wheel bearing has also caused extreme wear on the tread of my brand new tires, and the ABS and stability/traction lights to come on in the dash display. I have researched this problem extensively and found that many Dodge Journey owners have experienced the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470274June 21, 2022
SEATS, AIR BAGS
I have been getting airbag alert on dashboard since car was purchased in 2017…would go away and come back on here and there. The headrest in passenger side deployed while driving!!! Ridiculous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468839June 12, 2022
SEATS
The passenger head rest deployed without being in an accident. Hitting me in the back of the head while riding down the road.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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