Dodge Journey Complaints

5,556 consumer complaints on file.

#11482605September 2, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2014 Dodge Journey. The contact stated that the ABS warning light, TPMS, and cruise control warning lights had illuminated on and off. The vehicle was taken to the dealer where it was diagnosed that the ABS sensor was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482646September 2, 2022
POWER TRAIN
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate and lost motive power. The contact depressed the brake pedal to stop the vehicle. While coming to a stop the vehicle inadvertently lunged forward. The vehicle was turned off and restarted but failed to exceed 30 MPH while driving. The contact stated that the check engine warning light was flashing on and off. The contact had taken the vehicle to an independent mechanic who informed the contact of transmission failure with the vehicle and referred her to the local dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481635August 28, 2022
UNKNOWN OR OTHER
When starting the auto can't put it in reverse or drive. Sometimes can't start car unless I put the key in alternator and place in neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480079August 18, 2022
ENGINE
While following my fiancé after dinner her dodge journey completely shut off while driving but all the dash lights and radio stayed on. She was able to stop the vehicle safely bc I was following her and I was able to stop the traffic. She was still able to steer the vehicle and use the brakes. She stated that there was no warning or anything. I checked to see of any check engine light or anything was on but there wasn't. She did tell me it happen earlier that day at her work while she was standing outside of the car talking to her boss and the vehicle just shut off. My concern is if this happens again herself, my kids, or other individuals could seriously get hurt especially at higher speeds. She will be calling around to some mechanics and see if they can figure out the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479317August 15, 2022
ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479320August 15, 2022
ENGINE
The contact owns a 2015 Dodge Journey. The contact stated while driving at approximately 35 MPH, the engine started to misfire and the engine warning light illuminated. The vehicle was taken to O'Reilly Auto Parts where it was diagnosed that the number three cylinder had a bad coil and needed to be replaced. The coil was replaced but the failure recurred. The engine warning light illuminated again. The vehicle was taken to the dealer where it was diagnosed that the number three-cylinder coil cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided case number 83819460. The failure mileage was approximately 50,000. The consumer stated the extended warranty for the cracks in the cylinder applies to the right side and not the left side of the cylinder. Also, the extended warranty did not include the consumers vin number. The consumer stated the vehicle was traded in for fear of paying another $4,000 in repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479265August 14, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, driver’s window switch and window not working. Rear tv stopped working after a snow storm, rear ac/ heater not blowing at all, cars won’t shift out of park at all. Headlights stopped working. All lights flashed on and off while driving down the freeway at 80mph, now it’s saying gas cap on dash, while driving to a job the timing belt broke after being replaced 2 months earlier, water pump is leaking after being replaced 2 months ago. Water soaking the passenger and backseat floorboards and I can’t figure out why. This is honestly the worst vehicle I’ve ever bought and I regret buying it at all every day. This vehicle should be outlawed and against the law to sell to anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479132August 13, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#2, no left signal light resulted; Driver in Veh#2 presumed Veh#1 was proceeding straight and pulled out; Result was Near Miss frontal collision. Right Steering column stalk - Front Windshield Wipers constantly on, can not shut off. No WW washer activation. No wiper speed control – almost like default: lowest continuous operation (not intermittent and not high speed). No rear WW wiper and wash operation either. Left steering column stalk - No turn signals, no bright lights, no dash light control. Most dash gauges do work except Navigation compass. No horn, Engine limited to about 2,500 RPM – rough acceleration Even with ALL the RR WIPER FF Wiper and washer fuses removed, front wipers and lights still continuously ‘ON’. All fuses, relays, electrical grounds, and both multifunction switches checked and good. Malfunctions were sudden, abrupt, and first time experience after normal starting of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478446August 9, 2022
SEATS
The Passenger Head Rest Exploded While Driving Scared Me Like To Had And Accident Glad No One Was Sitting In It They Could Have Been Injured Made A Loud Boom Shook The Car I Have PTSD From Vietnam Did Not Help None At All
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478120August 8, 2022
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11478036August 7, 2022
SEATS
My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was driving! This could have caused an accident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11477938August 6, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477391August 3, 2022
ENGINE
Catalytic converter. Emissions. 2011-2016 Dodge Journey Were recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477052August 1, 2022
POWER TRAIN
At 58000 miles I was told today that the torc converter and transmission pump is bad. The car could not idle while in drive and would only stay on if going over 20mph, once under 20mph the car would shake and die out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476379July 28, 2022
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Journey. The contact stated that the horn would engage independently while the vehicle was turned off and parked in the garage. The contact stated that she would disconnect the horn fuse per the Owner’s Manual. However, the failure would reoccur whenever the fuse was reconnected. The contact stated that the failure was draining the battery and the battery was replaced several times. Additionally, the contact stated that the vehicle lost motive power and shut off while driving on three different occasions. There was no warning light illuminated. The contact veered to the side of the road and jumpstarted the vehicle with assistance. The contact stated that the failure reoccurred increasingly and the vehicle failed to restart after several attempts. The vehicle was towed to the dealer where the Totally Integrated Power Module (TIPM) module was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475896July 26, 2022
SERVICE BRAKES
Vehicle would not start and the engine light was on. Upon inspection at dealer, the ABS module was offline due to water intrusion into the connector which caused corrosion on both abs module and wiring harness connector. There is a recall for this issue on about 276,000 Dodge Journeys. We were denied compensation since our vin was not on recall list. We were required to pay $3982.69 to fix what should have been covered under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475650July 25, 2022
ELECTRICAL SYSTEM
I PURCHASED THIS CAR IN 2020 THROUGH JD BYRIDER OF JANESVILLE WI, I AM MAKING PAYMENTS CURRENTLY. IN FEBRUARY OF 2022 MY BATTERY LIGHT KEPT COMING ON AND THE RADIO WOULDN'T WORK. I CALLED MY DEALERSHIP AND DUE TO HAVING A 30,000 MILE WARRANTY I TOOK IT IN, AND THEY TOLD ME IT WAS MY BATTERY SO AS FAR AS I WAS TOLD THEY REPLACED WITH A NEW ONE. IT WAS FINE WITH NO ISSUES UP UNTIL A MONTH AGO, MY BATTERY LIGHT COMES ON, I NOTICE THE WIPERS AND THE WINDOWS WORK REALLY SLOW DURING THIS TIME. ONCE I DRIVE FOR A LITTLE BIT IT EVENTUALLY GOES OFF. TODAY WHEN I WENT TO HEAD TO WORK IT WILL NOT READ MY KEY FOB. I HAD TO TOUCH THE TOP OF MY FOB AT THE OPPOSITE END OF THE UNLOCK AND LOCK BUTTONS TO THE START BUTTON TO START MY CAR. I LEFT MY CAR RUNNING AT THE GAS STATION AND IT DID DETECT THE KEY HAD LEFT THE VEHICLE BUT WHEN I GOT BACK INTO THE VEHICLE THE BEEPING DID NOT GO OFF LIKE USUAL WHEN THE KEY IS BACK INSIDE THE VEHICLE. I JUST WANT TO MAKE SURE THAT ALL OF THE RECALLS THAT WERE ON THERE HAD BEEN TAKEN CARE OF. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475589July 24, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
When turning on vehicle the lightning stalls to come on properly. The dash board and radio is completely off even when vehicle has started. Speedometer does not have an accurate reading of how many miles per hour I'm truly going in which I don't feel safe due to the fact that I'm more likely to get pulled over for speeding or not driving fast enough while on the road. No one has inspected the vehicle to confirm other than myself and husband who drive the vehicle. I could be doing 20 miles a hour but the speedometer would say I'm going 45 miles a hour. I was resting at a complete stop and the speedometer stated that I was going 3 miles at a complete stop. There was no indicator flashing light or any message on the vehicle that was indicate there was a issue with the vehicle. The speedometer has been like this since April of 2022. The lighting also but it does it sporadically from time to time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475301July 22, 2022
ELECTRICAL SYSTEM
Wire harness in the door, keeps damaging wires. Have had to replace mulitple times. It is a fire hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475132July 21, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I was getting into leave my car and three lights came up. The traction light, ABS, and my Brake light. It rained really hard yesterday and now I have all three lights on my dash. Supposedly the recall is no more and I have to pay out of pocket. I just bought this car back in May of 2022. I should not be held responsible for paying out of pocket for this recall. I need help getting this fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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