Dodge Journey Complaints

5,556 consumer complaints on file.

#10382628February 14, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 55-60 MPH, THE ENGINE COMPLETELY STALLED WITHOUT PRIOR WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME NORMALLY. THE SAME FAILURE OCCURRED AT A DIFFERENT TIME. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. UPDATED 3/21/11 *CN THE CONSUMER STATED THE INSTRUMENT CLUSSTER WENT DARK AND ALL POWER WAS LOST. UPDATED 06/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382468February 12, 2011
SERVICE BRAKES, HYDRAULIC
JUST MADE A LEFT HAND TURN FROM A TRAFFIC LIGHT . A CAR APPROXIMATELY 100FT. DOWN THE ROAD WAS WAITING TO MAKE A LEFT HAND TURN INTO A DRIVEWAY. WHEN I PUT MY FOOT ONTO THE BRAKE PEDAL IT WENT ALL THE WAY DOWN TO THE FLOOR. MY VEHICLE COULD NOT STOP AND I ENDED UP RUNNING RIGHT INTO THE OTHER VEHICLE. I DID NOT KNOW WHAT HAPPENED. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND NOTHING COULD BE FOUND WRONG WITH THE BRAKING SYSTEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10381385February 10, 2011
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES, HYDRAULIC, AIR BAGS:SIDE/WINDOW, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381989February 10, 2011
SUSPENSION:REAR, POWER TRAIN:AXLE ASSEMBLY, TIRES
2010 DODGE JOURNEY. CONSUMER WRITES REGARDING DEFECTIVE TIRES AND REQUEST REIMBURSEMENT *TGW THE CONSUMER STATED HIS DAUGHTER AND SON-IN-LAW HAD TO PURCHASE FOUR NEW TIRES, BECAUSE TWO OF THEM WENT FLAT. THE CONSUMER STATED THE TIRES WERE INFERIOR (KUMHO TIRES). *JB THE CONSUMER STATED THE ENTIRE REAR END HAD TO BE REPLACED, BECAUSE OIL WAS LEAKING FROM THE VEHICLE. UPDATED 05/17/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381277February 9, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND EACH TIME, A DIFFERENT TROUBLE CODE WAS GIVEN. THE DEALER CORRECTED THE PROBLEMS ASSOCIATED WITH THE CODE BUT THE FAILURE CONTINUED AND THE CODES CONTINUED TO CHANGE. THE DEALER REPLACED THE COMPUTER AND PANEL BUT THE FAILURE CONTINUED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381344February 9, 2011
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, SEAT BELTS
I WAS SITTING STOPPED IN RUSH HOUR TRAFFIC ON 06.17.2008 ON HWY 270. A TRUCK TRAVELING AT APPROX 60 MPH HIT THE REAR OF THE JOURNEY . THE TRUCK REMAINED CONNECTED AND PUSHED THE JOURNEY FORWARD INTO 3 ADDITIONAL CARS AND ONE PICKUP TRUCK. MOST VEHICLES SUFFERED HEAVY DAMAGE AND ME AND TWO OTHERS WERE TRANSPORTED TO EMERGENCY ROOMS. THE POLICE REPORT INDICATED 86' OF SKID MARKS AND THE TRUCK DRIVER WAS TICKETED + ASSIGNED 100% BLAME. MY INJURIES INCLUDED CHEST COMPRESSION, BRIEFLY BLACKED-OUT, HEAVY BRUISING FROM THE LEFT SHOULDER TO THE LEFT KNEE, STRAINED NECK AND NERVE DAMAGE. PRE-ACCIDENT I WAS IN THE DRIVER'S SEAT AND WEARING THE SEAT BELT/SHOULDER HARNESS. POST ACCIDENT MY UPPER BODY WAS AGAINST THE DRIVER DOOR WITH THE STEERING WHEEL COMPRESSED AGAINST MY CHEST. THE FRONT AND SIDE JOURNEY AIRBAGS DID NOT DEPLOY. THE LAP AND SHOULDER BELT DID NOT PREVENT ME FROM BEING THROWN INTO THE STEERING WHEEL AND OUT OF THE DRIVERS SEAT. I DID NOT HAVE SEAT BELT BURN MARKS THAT MAY BE EXPECTED FROM A HIGH SPEED MULTIPLE IMPACT ACCIDENT OF THIS KIND. THE JOURNEY TRAVELED APPROX 60' AFTER IMPACT WAS SUBJECT TO 1 HARD IMPACT TO THE REAR AND 4 HARD IMPACTS TO THE FRONT. THE JOURNEY REPAIRS COST $15,000. IT HAS BEEN 2.5 YEARS SINCE THE ACCIDENT AND I HAVE CRONIC PAIN AND LOSS OF MOTION IN THE NECK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10381347February 9, 2011
SERVICE BRAKES, HYDRAULIC
AT 19,100 MILES I TOOK THE 2009 DODGE JOURNEY TO A MISSOURI REQUIRED SAFETY INSPECTION STATION. THE INSPECTOR CALLED ME AND REPORTED THAT THE FRONT DISC BRAKES WHERE NEAR FAILURE. IN PARTICULAR THE ROTOR ON THE FRONT DRIVERS SIDE IS WORN VERY THIN. THE ESTIMATED REPAIRS ARE APPROX $800. THE MECHANIC'S OPTINION IS THAT THE ROTORS WERE DEFECTIVE OR INSUFFICIENT, AND THAT THE UNEVEN WEAR COULD BE CAUSED BY DEFECTIVE CALIPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381362February 9, 2011
ELECTRICAL SYSTEM
I BOUGH A NEW 2010 DODGE JOURNEY IN JUNE 2010 AND I WAS DRIVING ON THE HIGHWAY AND I WAS SLOWING DOWN TO EXIT ON RAMP. AS I WENT TO ACCELERATE I NOTICED THAT THE CAR WOULDN'T GO AND THE CAR WAS OFF, HOWEVER THE LIGHTS WERE STILL ON AND THE DASHBOARD LIGHTS WERE ON ALSO. HAD TO PUT THE CAR IN PARK AND RESTART, ITS HAPPENED TO ME TWICE. BOTH TIMES I TOOK IT TO DODGE AND THEY CAN'T FIND ANYTHING WRONG WITH IT. I AM SO AFRAID TO DRIVE THE CAR. I DIDN'T KNOW THAT IT SHUT OFF.. HOW CAN I GET THEM TO FIX IT, WHEN THEY CAN'T EVEN FIGURE OUT WHAT'S WRONG WITH IT. I JUST HOPE THAT NO ONE HAS TO GET HURT BEFORE THEY ADMIT TO THIS CAR HAVING A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381371February 9, 2011
SERVICE BRAKES, HYDRAULIC
PASSENGER REAR TIRE KEPT LOSING AIR. THE GOODYEAR SERVICE GARAGE BROKE THE TIRE DOWN AND CLEANED UP SEAL AREA AND I NOTICED IT STILL LEAKED AIR A WEEK LATER. THE SENSOR CAME BACK ON.. I PUT AIR IN TIRE AND IT LASTED ANOTHER WEEK TOOK IT BACK TO SERVICE GARAGE. THEY DISCOVERED THE STEM WITH THE SENSOR HAD A CRACK IN IT. IF IT WASN'T UNDER WARRANTY IT WOULD COST $40-$60 TO REPLACE. THAT'S A LOT OF MONEY FOR A VALVE STEM. THIS SENSOR IS A WASTE OF MONEY. LOOK AT YOUR TIRES SAVE MONEY. WHILE THE SERVICE CENTER FIXED THAT THEY SAW MY FRONT BRAKE PADS WORN DOWN TO ALMOST NOTHING AND THE ROTORS ALMOST COMPLETELY SHOT. HAVING ONLY 16,500 MILES ON MY JOURNEY I FEEL A SENSOR WOULD HAVE HELPED FOR THIS $360 REPAIR JOB. I GET A NEW BUT BARLEY LEGAL ROTOR YOU SELL FOR NEW. CAN;T EVEN TURN THEM DOWN ANY MORE. HAVING TO REPLACE THEM WITH ONLY 16,500 MILES IT A BUNCH OF --AP!! WHERE'S MY WARRANTY ON THIS. JUST SEND ME MY $360 AND WE'LL CALL IT EVEN. THE SAY DRIVING A SAFE AUTOMOBILE IS TOP PRIORITY. LET'S FIX THESE ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382089February 8, 2011
SERVICE BRAKES, HYDRAULIC
FRIDAY, FEBRUARY 4, 2011 AT APPROXIMATELY 4:00 CALL WAS PLACED AT 3:58 I WAS DRIVING DOWN THE INTERSTATE IN MY 2009 DODGE JOURNEY. I NOTICED THAT MY CAR WAS BOUNCING AND VIBRATING EVERYTHING IN THE CAR. I PULLED OVER AND I ROLLED DOWN MY WINDOW. IT SMELLED LIKE MY CAR WAS ON FIRE. I IMMEDIATELY CALLED THE AUTOMOTIVE DEPARTMENT WHERE I BOUGHT THE CAR. I EXPLAINED TO THEM THE SITUATION AND THEY SAID THAT THEY WOULD SEE MY VEHICLE IMMEDIATELY. I PULLED THE VEHICLE IN AND THEY SAID THAT MY BACK BRAKES ON ONE SIDE HAD BECOME VERY HOT AND THE OTHER BRAKE WAS WARM. THEY STATED THAT MY CALIPER BROKE AND THEY WERE LOOKING INTO IT, BUT I WOULD NOT BE ABLE TO DRIVE MY VEHICLE HOME BECAUSE THE BRAKES LOCKED DOWN AND THE CAR FAILED. A MAN IN THE AUTOMOTIVE DEPARTMENT STATED, 'YOU ARE VERY LUCKY THAT YOU PULLED OVER AND BROUGHT IT IN. THIS TYPE OF THING IS VERY DANGEROUS.' THE CAR SHOULD NOT HAVE FAILED AND THEY ARE UNSURE WHY IT DID AND THEY HAVE NO EXPLANATION AS TO WHY IT FAILED. WHEN I WENT TO PICK THE CAR UP, THE MECHANIC SAID IT WAS THE FRONT LEFT CALIPER THAT BROKE AND THIS CAUSED THE CAR TO FAIL AND MY BRAKES LOCKED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380932February 7, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE HAVING THE VEHICLE EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE REAR BRAKE CALIPERS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCOVERED TRANSMISSION FLUID WAS LEAKING. UPDATED 03/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380568February 1, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE ROTOR AND PAD WEAR FAILURE AT 15K MILES. BRAKES HAD TO BE REPLACED FRONT AND REAR AS THE ROTORS HAD WARPED ON A 2009 DODGE JOURNEY WITH 15K MILES OF MOSTLY HIGHWAY DRIVING ($1100). FAULT WAS NOTICED DUE TO VIBRATIONS DURING BRAKING. DODGE REFUSED TO ACCEPT ANY LIABILITY FOR THIS ISSUE AND BLAMED POOR BRAKING. WHEN REPLACING THE ROTORS WITH NEW DEALER SUPPLIED PARTS THEY ARE VISIBLY THICKER THAN THE ORIGINALS AND I WAS ADVISED BY THE DEALERSHIP THAT THESE WERE MORE SUITED TO THE VEHICLE. SHOULD THIS NOT BE THE CASE WHEN MANUFACTURED? CHECK ADDITIONAL SITE FOR SIMILAR CASES - HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/BRAKES/PREMATURE_BRAKE_AND_ROTOR_WEAR.SHTML. THERE ARE 104 REPORTED CASES ON THIS SITE ALONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379462January 28, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES WERE UNDERSIZED AND WERE CAUSING AN ABNORMAL INCREASE IN STOPPING DISTANCE WHEN DRIVING AT LEAST 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE CONTACT TRADED THE VEHICLE AFTER RECEIVING IT BACK FROM THE DEALER. THE FAILURE MILEAGE WAS 10,000. UPDATED 03/24/11*LJ UPDATED 05/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380247January 27, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE POWERS OFF WHILE IT'S BEING DRIVEN. THE FIRST TIME IT HAPPENED, MY WIFE WAS PULLING OUT OF THE DRIVEWAY. THIS HAS HAPPENED THREE DIFFERENT TIMES SINCE THEN. WHAT I MEAN BY POWER OFF IS, YOU HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO RESTART IT. I CAN'T DUPLICATE THIS NOR CAN CHYRSLER'S REPAIR PERSONNEL. IT'S SCARY BECAUSE YOU DON'T KNOW WHEN THIS IS GOING TO HAPPEN. CHRYSLER UPDATED THE SOFTWARE IN OCTOBER 2010, BUT IT HAS HAPPENED TWICE SINCE THEN. IT'S AT THE DEALERSHIP AS I FILE THIS REPORT FOR THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378678January 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SE. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT STATED THAT THE BRAKES EXHIBITED AN UNUSUAL SQUEALING NOISE THAT WOULD BECOME LOUDER WHEN THE BRAKES WERE APPLIED. IN ADDITION, THE VEHICLE WOULD EXHIBIT AN ABNORMAL RUBBING NOISE WHEN ATTEMPTING A TURN. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSIS AND POSSIBLE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 34,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378155January 21, 2011
SERVICE BRAKES, HYDRAULIC
I BOUGHT A DODGE JOURNEY A FEW WEEKS AGO. I LIVE IN THE MOUNTAINS, AND THE FIRST TIME I WENT TO DRIVE DOWN THE HILL I HAD PROBLEMS WITH THE BREAKS. THEY WOULD SHAKE THE STEERING WHEEL HORRIBLY, AND I WOULD FEEL A GRINDING ON THE PEDAL. I WOULD HAVE TO PUMP THE BRAKES JUST TO GAIN CONTROL OF THE CAR. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM, THEY TOLD ME IT IS JUST THE WAY THE CAR IS MADE. I FELT THAT WASN'T ACCEPTABLE, SO THEY REPLACED THE BREAK PADS WITH A MORE EXPENSIVE PAD. THE SHAKING IS BETTER, BUT I CAN STILL FEEL THE GRINDING AND HAVE A FEELING THIS WON'T LAST VERY LONG. DODGE NEEDS TO REPLACE THE ENTIRE BRAKE SYSTEM, I FEEL LIKE THE BREAKS ARE AN ESSENTIAL PART OF A CAR FOR SAFETY AND I DON'T FEEL SAFE DRIVING MY FAMILY IN THIS CAR. IT NEEDS TO BE FIXED BEFORE PEOPLE START GETTING HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376635January 14, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I OWN A 2009 DODGE JOURNEY, WITHIN THE LAST MONTH MY WIFE AND I HAVE BOTH EXPERIENCED TIRE BLOWOUTS. THE PROBLEM COMES FROM THE VALVE OF THE TIRE SNAPPING OFF AND IMMEDIATE LOSS OF AIR PRESSURE. THESE INCIDENTS HAVE TAKEN PLACE IN THE WINTER. THIS IS A VERY DANGEROUS MATTER THAT NEEDS TO BE FOLLOWED UP. AFTER THE FIRST INCIDENT 12/12/2010, I TOOK VEHICLE TO MY MECHANIC WHO PUT A RUBBER VALVE ON TILL I COULD VEHICLE INTO DEALER. THE SECOND INCIDENT TOOK PLACE 1/13/2011. I CALLED THE DODGE DEALER TOLD HIM ABOUT WHAT HAD HAPPENED AND SCHEDULED AN APPOINTMENT TO HAVE VALVES REPLACED, WHEN I ASKED IF THEY WOULD REPLACE OTHER TWO VALVES I WAS TOLD THEY WOULD HAVE TO CONTACT TALK TO DODGE. DODGE SAID IT WOULD PAY FOR DAMAGE TO TIRE THIS SHOULD BE AN IMMEDIATE RECALL WHEN YOUR DEALING WITH SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376490January 13, 2011
ENGINE AND ENGINE COOLING
2010 DODGE JOURNEY, WHILE RETURNING THIS VEHICLE TO THE RENTAL OFFICE ANOTHER VEHICLE WAS REAR ENDED. BOTH HAD BEEN GOING ABOUT 5 MPH AND WERE ABOUT 35 TO 40 FEET APART WHEN THE DODGE JOURNEY ENGINE STARTED TO RACE AND THE VEHICLE IN FRONT WAS STRUCK, WOULD NOT STOP EVEN THOUGHT THE BRAKES WERE APPLIED. AFTER THE ACCIDENT WHILE THE FRONT SEAT PERSONS WERE OUTSIDE THE VEHICLE LOOKING AT THE DAMAGE ON BOTH VEHICLES THE DODGE ENGINE STARTED TO RACE AGAIN WITH NO ONE IN THE FRONT OF THE VEHICLE, IT WAS SHUT OFF AT THIS POINT. AFTER NAMES AND SO FORTH WERE EXCHANGED [ BOTH VEHICLES WERE RENTALS] THE DODGE WAS RESTARTED AND RAN FINE INTO THE RETURN AREA. WHILE THEY WERE CHECKING IT IN AND THE VEHICLE RETURN AGENT WAS SHOWN THE DAMAGE HE WENT OVER TO CHECK THE GAS LEVEL. UNDERSTAND, AGAIN AT THIS TIME THERE WAS NO ONE INSIDE THE RENTAL VEHICLE AT ALL. EVERYONE WAS OUTSIDE STANDING AROUND. AS THE CAR RENTAL AGENT STARTED TO LOOK INSIDE THE ENGINE STARTED RACING AGAIN, IN FACT HE ACTUALLY JUMPED BACK AND I REACHED IN AND SHUT IT DOWN. THIS WAS REPORTED TO THE INSURANCE PEOPLE AND AFTER SEVERAL CALLS THE FINALLY SAID THAT THE RENTAL COMPANY HAD INSPECTED THE CAR BY TAKING IT TO A DEALER WHO LOOKED AT THE ENGINE AND TEST DROVE IT AND NOTHING HAPPENED SO THE VEHICLE WAS ALRIGHT. THE AGENT WHO CHECKED IT IN WAS NEVER CONTACTED AND NONE OF THE PEOPLE IN EITHER VEHICLE WERE ASKED ABOUT THE ENGINE RACING. I UNDERSTAND THAT FOR AN ACCIDENT INVOLVING 6 OR 7 THOUSAND DOLLARS THEY ARE NOT GOING TO TAKE A CAR APART BUT IT IS MY UNDERSTANDING THAT THIS VEHICLE HAS A BOX THAT CAN TELL WHAT WAS GOING ON JUST PRIOR TO THE ACCIDENT. THE INSPECTION WAS DONE BY A DEALERSHIP AT A COST OF $105.00 SO IT WAS NOT EXTREMELY WELL INSPECTED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10376142January 10, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 DODGE JOURNEY STX I RECENTLY HAD TO REPLACE THE BRAKES ON MY CAR- THEY WERE NOT STOPPING AND MADE A TERRIBLE RUBBING NOISE. MY MAJOR CONCERNS ARE THESE: SINCE I PURCHASED THE CAR- NEW IF YOU STOP SUDDENLY THE WHOLE CAR BUCKS FORWARD AND SKIDS. THE OTHER CONCERN IS THE VERY EARLY WEAR OF THE BRAKES.. UPON FURTHER RESEARCH I FOUND THAT MANY OTHER DODGE JOURNEY CONSUMERS HAVE HAD EARLY BRAKE WEAR. I HAVE NEVER REPLACED BRAKES IN ANY OTHER VEHICLE BEFORE 40,000 MILES. I DRIVE MOSTLY HIGHWAY SHORT DISTANCES IT IS VERY SCARY NOT KNOWING WHEN THE BRAKES ARE GOING TO WEAR. IT IS NOT A COVERED WARRANTY ITEM. IT IS VERY COSTLY AND TIME CONSUMING. THERE ARE CLASS ACTION SUITS ON THE THIS SAME ISSUE IN 2 SEPARATE STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375316January 9, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WE PURCHASED A USED 2009 DODGE JOURNEY WITH 41,000 MILES ON IT. THE LOW TIRE INDICATOR LIGHT WAS ON, WHICH THE DEALER ASSURED US WAS DUE TO COLD WINTER AIR. 10 DAYS LATER A TIRE WENT FLAT SITTING IN THE DRIVEWAY. I CHANGED THE TIRE TO THE DONUT SPARE, TOOK IT TO A TIRE STORE, AND THEY EXPLAINED THAT THE TPMS DEVICE HAD BROKEN, WHICH HAD ALLOWED THE TIRE TO DEFLATE. THEY CHECKED THE OTHER TIRES AND 3 OF THE 4 TIRES HAD BROKEN TPMS DEVICES. THE MECHANIC INDICATED THEY SAW SIMILAR PROBLEMS WITH LOTS OF DODGE VEHICLES, ESPECIALLY IN WINTER. THE TIRE STORE DID NOT HAVE THE PARTS THEY NEEDED TO FIX IT RIGHT THEN, SO A REGULAR VALVE STEM WAS PLACED IN THOSE THREE TIRES AS A TEMPORARY FIX. THE MECHANIC INDICATED THAT THE TPMS DEVICES IN THE OTHER TWO TIRES WERE SO BROKEN THAT ANY SUDDEN DISTURBANCE, SUCH AS A POTHOLE, COULD HAVE CAUSED THEM TO LOSE PRESSURE VERY QUICKLY, AND THAT THIS WAS A DEFINITE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey