Dodge Journey Complaints

5,556 consumer complaints on file.

#10456635April 26, 2012
SERVICE BRAKES, HYDRAULIC
WE HAD TO CHANGE THE BRAKE PADS AND/OR ROTORS THREE TIMES IN 70,000 MILES. THE LAST BRAKE JOB REQUIRED REPLACING THE REAR CALIPER, ALONG WITH THE ROTORS AND PADS - WHICH WAS VERY COSTLY. THE MECHANIC TOLD US THIS WAS FAIRLY COMMON, WITH THIS CAR. MY ONLY COMPLAINT WITH THIS VEHICLE, IS THE BRAKES. THEY ARE SIMPLY TERRIBLE. DODGE REALLY NEEDS TO FIX THIS MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456036April 22, 2012
ELECTRICAL SYSTEM
WAS GETTING GAS. SHUT THE CAR OFF. WENT TO RESTART AND NOTHING. SITS AN HOUR OR SO THEN STARTS. NO RECALL, IM NOT THE ONLY ONE. SEEMS LIKE OH WELL. THANKS FOR LISTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455804April 19, 2012
SERVICE BRAKES, TIRES
I HAVE HAD OUR DODGE JOURNEY AWD SINCE FEB 2009; TO DATE WE HAVE HAD TO REPLACE ROTATERS AND BRAKES THREE TIMES ALONG WITH TWO SETS OF TIRES. I AM GETTING READY TO BE FORCED TO REPLACE THEM AGAIN (4TH TIME) AS WELL AS THE TIRES. I BOUGHT THE DODGE BECAUSE I THOUGHT IT WAS A GOOD SAFE/LOW MAINTENANCE CAR. I WILL NEVER PURCHASE ANOTHER DODGE IF I SURVIVE THIS ONE! DODGE DOESN'T CARE AND ADVISES THAT IT IS "NORMAL" WEAR! THIS CAR NEEDS TO BE RECALLED BEFORE SOME ONE IS HURT! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455547April 17, 2012
ELECTRICAL SYSTEM
VEHICLE WILL NOT START OR CRANK. ELECTRICAL SYSTEMS WORK WHEN DOOR IS OPEN, CLOSE THE DOOR NOTHING WORKS. BATTERY HAS PLENTY OF JUICE DOESN'T NEED JUMPED. DASH READS "BADKEY" FOR A MILLI SECOND WHEN YOU INSERT KEY FOB. WAIT AN HOUR OR SO AND THE CAR WILL START UP WITH NO PROBLEMS. TURN THE CAR OFF AND IT WILL NOT START AGAIN. DEALERSHIP WANTS TO REPLACE WIN MODULE AS A "STARTING POINT" SINCE THEIR COMPUTERS CAN'T GET CODE FROM THE CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455390April 16, 2012
SERVICE BRAKES, AIR
BRAKES HAVE WORN TO THE POINT OF NEAR FAILURE AT ONLY 17,300 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455069April 13, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE FAILURE RECURRED THREE TIMES INTERMITTENTLY WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455227April 13, 2012
SERVICE BRAKES, HYDRAULIC
WE HAVE HAD TO REPLACE FRONT BRAKE PADS AND ROTORS APPROXIMATELY EVERY 12,000 MILES ON THIS CAR. WE BOUGHT THE CAR USED WITH ONLY APPROXIMATELY 18,000 MILES ON IT AND AT APPROXIMATELY 19,000 MILES THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED FOR WORN OUT PADS AND WARPED ROTORS. TOOK IT TO A DODGE DEALER TO SEE WHY THE BRAKES WORE OUT SO EARLY AND THEY SAID IT HAD NON-MOPAR BRAKE PADS ON IT SO IT VOIDED THE WARRANTY AND THERE WAS NOTHING THEY COULD DO FOR US. IT HAS APPROXIMATELY 58,000 MILES ON IT NOW AND WE HAVE HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS 3 TIMES FOR WORN OUT PADS AND WARPED ROTORS AND THE REAR BRAKE PADS AND ROTORS ONCE AT 40,000 MILES FOR THE SAME. I HAVE NEVER HAD A VEHICLE GO THRU BRAKES LIKE THIS ONE. THE BRAKES ARE UNDERSIZED FOR THE WEIGHT OF THE VEHICLE AND DODGE KNOWS IT BUT REFUSES TO DO ANYTHING ABOUT IT, THAT IS NOT RIGHT! WHEN THE BRAKES WEAR OUT THIS QUICKLY WITH NORMAL DRIVING CONDITIONS THERE IS A PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED OR KILLED DUE TO THIS POORLY DESIGNED BRAKE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454947April 12, 2012
SERVICE BRAKES, HYDRAULIC
I EXPERIENCED SHAKING/PULSATIONS ON THE BRAKE PEDAL WHEN SLOWING DOWN FOR A STOP (THE FASTER I WAS GOING BEFORE DECLINE IN SPEED, THE LARGER THE SHAKING/PULSATION WOULD BE). I TOOK THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CALIPERS ON THE FRONT WHEELS WERE STICKING AND THAT THE PISTONS WERE GETTING HOT AND WOULD EVENTUALLY CRACK. HE ALSO INFORMED ME THAT THIS IS NOT NORMAL FOR A VEHICLE THAT IS LESS THAN 2 YEARS OLD WITH ONLY 15K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454726April 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY NOT START. THE VEHICLE WAS TAKEN TO THE DELAER, WHERE THE BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454519April 9, 2012
SERVICE BRAKES, HYDRAULIC, VISIBILITY
I HAVE AN 09 JOURNEY AWD SXT AND HAVE HAD TROUBLE WITH BRAKES INTERIOR PLASTIC PARTS BREAKING OIL LEAKS ENGIN NOT STARTING . BRAKE ROTORS AND PADS ON FRONT REPLACED THREE TIMES WINDSHIELD WIPERS REPLACED TWICE CAN'T BUY REAR WIPER SO HAD TO MAKE ONE. HAVE HAD IT IN SHOP FOR WINDOWS AND DOORLOCKS NOT WORKING RIGHT AND STILL DON'T.TIRES WORN OUT AT AROUND 30,000 MILES AND COST 1,500 TO REPLACE. AM NOW HAVING PROBLEM WITH RADIO . I HAVE HAD MY CAR TO THE DEALER MULTIPLE TIMES AND STILL HAVE ALL THE SAME PROBLEMS. I BOUGHT THIS CAR NEW IN JULY 09 IT NOW HAS 34,487 MILES ON IT SOON MY WARRANTY WILL RUN OUT . THIS HAS BEEN THE WORST VEHICLE I HAVE EVER OWNED IT IS A '' LEMON. '' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454070April 4, 2012
ELECTRICAL SYSTEM
FOR THE SIXTH TIME THIS VEHICLE HAS BEEN TOWED IN FOR REPAIR TO NO AVAIL ...THEY HAVE NO IDEA WHAT IS WRONG WITH IT. I AM AFRAID TO DRIVE THIS VEHICLE BECAUSE EVERYTHING WILL GO OFF [LIGHTS HORN, RADIO. AND THERE IS NO WAY TO SHUT IT DOWN. I'M SO SCARED TO PUT MY GRAND DAUGHTERS IN IT BECAUSE IT MIGHT SHUT DOWN WHILE WERE DRIVING AND I WOULDN'T BE ABLE TO GET THEM OUT OF IT .I DON'T FIND THIS DODGE RELIABLE OR DEPENDABLE ...IT SCARES THE [XXX] OUT OF US.THE DEALERS WILL ONLY CHARGE THE BATTERY AND SEND IT BACK TO ME AND THERE HAS BEEN A FEW WHERE THEY DID NOTHING AT ALL TO IT. WHEN I HAVE THE ROUTINE OIL CHANGE ON IT HALFWAY THRU THE OIL CHANGE THE LIGHT COMES ON AND INFORMS US TO CHANGE THE OIL. WE'VE ASKED FOR THEM TO PLEASE FIX THIS PROBLEM BUT TO DATE THEY HAVEN'T. WHAT WE DID IS TRUST A DEALERSHIP FOR A RELIABLE VEHICLE AND ALL WE GOT WAS A MASSIVE BILL TO PAY THAT WONT PERFORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453794April 2, 2012
SERVICE BRAKES, HYDRAULIC, WHEELS
APPROXIMATELY EVERY 15-20K MILES, THE BRAKE SYSTEM AND TIRES WEAR COMPLETELY, REQUIRING FULL REPLACEMENT. CHRYSLER/DODGE IS AWARE, BUT CHOOSES TO OFFER ONLY MINOR ASSISTANCE, AND PITHY EXCUSES, EVEN GOING SO FAR AS TO BLAME IT ON "WOMEN DRIVERS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453633March 31, 2012
SERVICE BRAKES, AIR
I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. I HAVE HAD TO REPLACE THE BRAKES 3 TIMES AND AM GOING TO NEED TO REPLACE THEM AGAIN. I ONLY HAVE 26,000 MILES ON THE VEHICLE. I KNOW THE "SWEEP" AREA IS INSUFFICIENT FOR THE WEIGHT OF MY VEHICLE FROM WHAT RESEARCH I HAVE DONE. I AM WORRIED THAT THE BRAKES MIGHT FAIL WITH MY KIDS IN THE CAR OR ON THE FREEWAY. I KNOW I'M NOT THE ONLY OWNERS TO HAVE THIS PROBLEM. IT IS A PERSISTENT PROBLEM AMONG DODGE JOURNEY OWNERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453561March 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP-START THE VEHICLE WITH THE ASSISTANCE FROM ANOTHER DRIVER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. WHILE EXAMINING THE VEHICLE, THE CONTACT APPLIED PRESSURE TO THE BRAIN BOX UNDER THE HOOD AND THE VEHICLE UNEXPECTEDLY STARTED ON ITS OWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND A LOOSE WIRE WAS REPAIRED. THE WIRE WAS LOCATED NEAR THE STARTED. THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453614March 30, 2012
ELECTRICAL SYSTEM
I LIKE SO MANY OTHERS ARE HAVING AN ISSUE WITH MY VEHICLE. AT TIMES THE VEHICLE DOES NOT WANT TO START. I HAVE HAD IT TOWED 2 TIMES TO THE DEALER AND OF COURSE ONCE THEY GET THE VEHICLE THERE IT STARTS. THEY THEN TELL ME THAT THERE IS NOTHING THAT THEY CAN DO FOR ME. I CALLED CHRYSLER AND THEY SAID THEY WERE UNAWARE OF THE PROBLEM WHICH SEEMS SO FUNNY TO ME CAUSE EVERY WHERE I READ IT IS SOMETHING ABOUT THE VEHICLE INTERMITTENTLY NOT STARTING. THIS IS MY FIRST AND LAST CHRYSLER PRODUCT I WILL EVER OWN. HOW MANY COMPLAINTS DO YOU NEED BEFORE THEY ARE GOING TO DO SOMETHING? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453350March 28, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
WE BOUGHT THIS CAR USED IN 2011. WE HAD AN INSPECTION DONE OF THE BRAKES BY THE DEALERSHIP WE BOUGHT FROM AND WERE INFORMED THE BRAKES WERE IN GOOD SHAPE. WE HAVE TAKEN THE VEHICLE TO THE LOCAL DODGE DEALERSHIP FOR REGULAR PREVENTIVE MAINTENANCE AND THEY HAVE TOLD US THE BRAKES ARE IN GOOD SHAPE ALSO. THE LAST VISIT THEY TOLD US THE FRONT BRAKES WERE COMPLETELY GONE. THIS AFTER JUST 4000 MILES. THE ELECTRICAL SYSTEM IS ALSO FAILING. THE VEHICLE AT TIMES JUST WON'T START OR OTHER TIMES WILL SHUT DONE. WE FEEL THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND FEEL WE HAVE A LEMON WITH NO COURSE OF ACTION AND STILL 5YEARS OF PAYMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452979March 26, 2012
SERVICE BRAKES, HYDRAULIC
AT APPROXIMATELY 18000 MILES, AND LESS THAN 9 MONTHS OLD, MY 2011 DODGE JOURNEY, BEGAN TO SHAKE VIOLENTLY (STEERING WHEEL) WHEN I SLOWED DOWN. AT FIRST, IT BEGAN AT APPROX 50 MILES AN HOUR, AND WAS NOTICEABLE GOING DOWN SMALL HILLS. IT HAS PROGRESSIVELY BECOME WORSE; VIOLENTLY SHAKING ANYWHERE FROM 40-60 MILES, WITH THE STEERING WHEEL SHAKING SO HARD IT BECOMES DIFFICULT TO MANAGE. I TOOK IT TO THE DEALER ON 3/26, AND WAS INFORMED THE BRAKES AND ROTERS WARRRANTY WAS ONLY TO 12000 MILES. I HAVE FIVE CHILDREN AND I AM ON THE ROAD A LOT, AND IT IS SCARY FOR THE CAR TO SHAKE SO VIOLENTLY. I PURCHASED THIS CAR BRAND NEW, AND TO HAVE IT FAIL SO EARLY IS VERY UPSETTING. I UNDERSTAND THERE WERE ISSUES WITH THE 2009-2010 JOURNEYS AS WELL, BUT WAS ASSURED BY THE SALES TEAM AT DODGE THAT IT HAD BEEN ADDRESSED AND RESOLVED AND WOULD NOT BE AN ISSUE WITH THE 2011 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452974March 26, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY
PURCHASED DATE 7/3/2008- 4/3/2009- 3,424MI. WIPER BLADES HAD TO BE REPLACED. 4/8/2009- 3452MI.- REPLACED POWER INVERTER CONNECTORS BECAUSE OF RECALL. 6/22/2010-8,661MI.- HOOD ARM CAME OFF, HOOD LINER TORN. HAD TO BE REPLACED. 6/10/2011-13,082MI. REPLACED BOTH FRONT DOOR WIRING HARNESS BECAUSE OF RECALL. 5/18/2011-12,636MI.- SMALL OIL LEAK NOTICED BY TECH., WAS NOT OIL LEAK SO DID NOT PURSUE FURTHER. 12/30/2011-15,258MI.- WENT IN FOR OIL CHANGE AND TECH. NOTICED WATER LEAKAGE UNDER CAR, SAID I HAD LEFT ICE IN COOLER COMPARTMENT IN BACK OF DRIVERS SEAT AND IT HAD MELTED AND OVERFLOWED INTO CARPET. I DRIED IT UP AND ON 1/16/2012 -15,382MI.- AFTER ALOT OF RAIN RETURNED CAR TO DEALER , CARPET AND FOAM UNDER DRIVERS SEAT WAS WATER SOAKED AGAIN. FRONT AND REAR DOOR GASKETS ON DRIVERS SIDE WAS REPLACED. CARPET WAS NOT DRIED SO I HAD TO RETURN IT ON 1/24/12 TO BE DRIED. ON 2/10/2012-15, 532MI.- WATER LEAKING INSIDE AGAIN FROM RAIN. TECH FOUNDBODY SEAM IMCOMPLETE AND PINCH WELD DRAIN BLOCKED. REPAIRED AND WATER TESTED, SAID NO FURTHER LEAKS DETECTED. CARPET WAS NOT FULLY DRIED SO I AIR DRIED. ON 3/16/2011 -15,835MI.- RETURNED CAR AFTER RAINING . WATER IN CAR AGAIN. NOW IT IS 3/26/2012 AND NOTHING HAS BEEN DONE EXCEPT WATER TESTING. WORKING WITH DODGE CORP. AND DEALER HAS BEEN VERY FRUSTRATING. MEANWHILE I AM WITHOUT A VEHICLE AND STILL PAYIN FOR IT. IF THERE EVER WAS A CAR CALLED A LEMON DODGE JOURNEY 2009 IS KING OF THE LEMONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452670March 22, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS ADJUSTED THE ENGINE WIRES BUT TO NO AVAIL. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452510March 21, 2012
UNKNOWN OR OTHER
MY VEHICLE INTERMITTENTLY STARTS. I PUT THE KEY IN THE IGNITIONS ALL THE LIGHTS AND RADIO AND ALL OTHER ELECTRICAL COMPONENTS COME ON CAR WILL JUST NOT START. TOOK THE CAR TO THE DEALER FOR A DIAGNOSTIC TEST ALL TEST CAME BACK FINE AND DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. THIS HAS BEEN HAPPENING EVERYDAY AND I HAVE TO WAIT HOURS FOR THE CAR TO GET RESTARTED OR WAIT OVER NIGHT FOR THE CAR TO START AGAIN. THIS CAR IS COMPLETELY UNRELIABLE AND I HAVE GOTTEN STRANDED WITH KIDS SEVERAL TIMES FOR HOURS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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