Dodge Journey Complaints

5,556 consumer complaints on file.

#10477213September 26, 2012
SERVICE BRAKES
WE BOUGHT OUT DODGE JOURNEY NEW WITH 26 MILES ON IT IN NOV. 2011. I WOULD SAY AT AROUND 5,000 MILES WE STARTED HEARING A LOUD SQUEALING FROM THE FRONT BRAKES AND A LITTLE BIT OF VIBRATION IN THE STEERING WHEEL. SO ON OUR NEXT SERVICE DATE ON 4/3/12 WITH 6,746 MILES ON IT WE ASKED THEM TO CHECK THE BRAKES OUT. THEY TOLD US MAYBE A ROCK OR SOMETHING BUT THEY DID NOT SEE ANYTHING PHYSICALLY WRONG WITH THE BRAKES. SO WE DROVE IT WITH THE BRAKES SQUEALING GETTING WORSE FOR A FEW MONTHS. WE TOOK A ROAD TRIP AND WENT TO HIT THE BRAKES AND THERE WAS ALMOST NO BRAKE AND A VIOLENT SHAKING TO THE WHEEL. THE VERY NEXT DAY ON 7/18/12 WE TOOK IT TO THE DEALER AGAIN AND AGAIN WE GOT THE SAME ANSWER. KNOWING HOW THE BRAKES DID NOT WORK AND WAS PUTTING MY FAMILY IN DANGER I TOLD THEM THERE WAS SOMETHING WRONG WITH THE BRAKES TO FIX THEM. ABOUT AN HOUR LATER I GOT A PHONE CALL STATING THAT THEY WERE GOING TO BE REPLACING THE FRONT BRAKES AND ROTORS AND THAT I WAS JUST INSIDE MY 12,000 MILE WARRANTY WITH 11582 MILES ON OUR JOURNEY. SINCE THEY HAVE REPLACED THE BRAKES AND ROTORS WE ARE STARTING TO GET NOISES ON AND OFF AGAIN AND THIS TIME WE HEARD A LOUD POPPING SOUND FROM THE BRAKES. WE TOOK IT TO THE DEALER AGAIN AND AGAIN NOTHING WRONG WITH THE BRAKES. BECAUSE OF WHAT HAPPENED LAST TIME I TOOK IT TO AN OUTSIDE MECHANIC TO VISUALLY LOOK AT THE BRAKES AND CONFIRMED THE BRAKES WERE ONCE AGAIN WITH LESS THAN 3000 MILES ON THEM DIGGING INTO THE ROTORS, AND THE ROTORS ARE BLUE FROM GETTING TO HOT WHICH CAN CAUSE PREMATURE BRAKE WEAR AND FAILURE. WE HAVE HAD IT TO TWO DIFFERENT DEALERS TRYING TO GET THE PROBLEM FIXED BEFORE MY FAMILY OR SOMEONE ELSE GETS SERIOUSLY HURT. WE KEEP GETTING THE SAME ANSWER WE CAN NOT DUPLICATE THE NOISE AND WE PHYSICALLY SEE NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477060September 25, 2012
POWER TRAIN
PURCHASED 9-6-12 CAR STARTING CUTTING OFF 9-8-12. I CAN'T STEER AIR CONDITIONER IS OFF, DASHBOARD HAS NO LIGHTS. TAKEN BACK TO CAR LOT THEY CAN'T DUPLICATE THE PROBLEM AND CODES COME UP, YET THIS CONTINUOUS TO HAPPEN, IT HAS HAPPENED 8 TIMES ALREADY. I AM FEARING FOR MY AND MY FAMILIES LIFE, I CAN'T CONTINUE GOING THROUGH THIS FOR 5 YEARS. I HAVE ALMOST BEEN HIT IN THE REAR TWICE. I CAN'T EVEN GET ON THE HIGHWAY NOR DRIVE THE STREETS WITHOUT FEAR OF BEING KILLED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476622September 21, 2012
POWER TRAIN
MY WIFE WAS DRIVING IT AND ALL OF A SUDDEN SOME SMOKE AND THERE IS A BAD SMELL. BUT THEN SHE HEARD A CLICKING SOUND. SO I WHEN OVER AND DROVE IT AROUND AND THE CLICKING/GRINDING SOUND COMING FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476623September 21, 2012
SERVICE BRAKES
THE BRAKES/ROTORS GOING OUT FASTER THAN THEY SHOULD. CANT REALLY EVEN GET 3000 MILES OUT OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476624September 21, 2012
AIR BAGS
MY AIR BAG LIGHT COMES ON AND STAY ON...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476704September 21, 2012
STEERING, SERVICE BRAKES
PURCHASED DODGE JOURNEY IN DECEMBER OF 2011. HAVE ONLY DRIVEN 11,300 MILES. BOUGHT 4 NEW TIRES TWO MONTHS AGO. HAVE BEEN KEEPING UP WITH ALL REGULAR MAINTENANCE TO THE VEHICLE. WHEEL SHAKES TREMENDOUSLY WHEN APPLYING THE BRAKES. ALSO, CAR DRAGS WHEN RELEASING THE THROTTLE. A CAR CUT ME OFF AND I HAD TO BRAKE FAST. BRAKES DIDN'T FEEL LIKE THEY WERE WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476551September 20, 2012
SERVICE BRAKES
BRAKES AND ROTORS HAVE BEEN REPLACED ON THIS CAR AT LEAST 3 TIMES ALREADY. ALONG WITH NUMEROUS OTHER PROBLEMS THAT JOURNEY OWNERS HAVE COMPLAINED ABOUT INCLUDING: STEERING SOUNDS WHEN TURNING, POWER WINDOWS HESITATING TO WORK, CAR NOT STARTING, BATTERY REPLACED TOO SOON. COSMETIC PROBLEMS SUCH AS VISOR MIRROR COVER BROKEN, SEATS STAINING, AND SEALS AROUND DOORS AND TIRE WELLS FALL OFF. THIS CAR HAS SO MANY COMPLAINTS ONLINE I DON'T KNOW WHY WE CAN'T GET SOMETHING IN RETURN FOR ALL THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475525September 16, 2012
WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
OWNER OF A 2009 DODGE JOURNEY SXT AWD WITH KUMHO SOLUS KH16 TIRE 225/55R19 SIZE STOCK TIRES. AFTER EXPERIENCING COMPLETE RIGHT FRONT TIRE FAILURE WHILE TRAVELING APPROXIMATELY 45 MPH ON A PAVED TWO-LANE HIGHWAY, OWNER INSTALLED THE TEMPORARY SPARE TIRE. THE VEHICLE'S AWD LIGHT IMMEDIATELY ILLUMINATED. OWNER CEASED OPERATING THE VEHICLE AND OBTAINED THE SERVICES OF A TOW COMPANY. APPARENTLY, THIS VEHICLE CANNOT BE DRIVEN WITH THE SPARE TIRE SUPPLIED BY THE MANUFACTURER AS THE AWD! LIGHT ILLUMINATED. THE OWNER'S MANUAL STATES THE VEHICLE SHOULD BE SERVICED RIGHT AWAY WHEN THE AWD! LIGHT ILLUMINATES. THERE IS NO CAVEAT STATEMENT REGARDING DRIVING TO A CLOSE LOCATION FOR LIMITED MILEAGE. MOREOVER, THE MANUAL STATES THE PTO UNIT (AKA AWD! UNIT) WILL BE DAMAGED IF THE CAR IS DRIVEN WITH THE AWD! LIGHT ILLUMINATED. DRIVING WITH THE SUPPLIED TEMPORARY SPARE CAUSED THE AWD! LIGHT TO ILLUMINATE. ADDITIONALLY, IF THE CAR IS DRIVEN WITH THE TEMPORARY SPARE INSTALLED AND THE AWD! LIGHT ILLUMINATED AND DAMAGE TO THE PTO OCCURS, IS THIS DAMAGE COVERED UNDER WARRANTY? IF THE SPARE IS TOO SMALL, AS IS THE CASE VIA VISUAL INSPECTION, WHY IS THAT SPARE TIRE SUPPLIED WITH THE VEHICLE? SHOULDN'T AN ACCEPTABLE SPARE BE MADE AVAILABLE, OR A CAVEAT STATEMENT REGARDING DRIVING ON THE TEMPORARY SPARE FOR LIMITED MILEAGE BE SUPPLIED, SO THE DRIVER/OWNER IS NOT STRANDED? ADDITIONALLY, CULPABILITY FOR DAMAGE AND THE INCURRED EXPENSES SHOULD BE BORN BY THE MANUFACTURER IN THIS CASE, AND A STATEMENT REGARDING SUCH SHOULD BE EVIDENT AND CLEAR IN THE OWNER'S MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475374September 14, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE BRAKE WAS ENGAGED, THE STEERING WHEEL BEGAN TO SHAKE AND JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SEVERAL TIMES FOR THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE STEERING WHEEL CONTINUED TO SHAKE WHEN THE BRAKE WAS ENGAGED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475415September 14, 2012
EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHILE LIFTING THE VEHICLE USING THE PROVIDED JACK (SERIAL NUMBER: D4756386AB) THE ARM OF THE JACK BENT, CAUSING IT TO SLIDE FROM UNDER THE VEHICLE WHILE LIFTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 18,064.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475370September 13, 2012
SERVICE BRAKES
THIS JOURNEY HAS HAD PREMATURE WEARING ON THE BRAKES AND ROTORS. WE HAVE HAD THE CAR 3 YEARS NOW AND HAVE HAD BRAKES DONE AT LEAST 6 TIMES AND IT ONLY HAS 47,000. THIS IS A HUGE SAFETY CONCERN. ALSO IN ORDER TO CHANGE YOUR BATTER YOU HAVE TO TAKE IT TO THE DEALERSHIP, SO IF YOU BREAK DOWN YOU HAVE NO CHOICE BUT TO HAVE IT TOWED AND TAKEN TO THE DEALERSHIP WHICH IS HUNDREDS OF DOLLARS. ALSO MY HUSBAND IS HANDICAP, AND THIS POSES A BIG PROBLEM FOR HIM OR ANYONE ELSE. THIS CAR WAS MADE POORLY. WE CANNOT AFFORD BRAKES EVERY 6 MONTHS AND EVEN AFTER YOU GET THE BRAKES DONE IT IS CONSTANT PROBLEMS. WE TRY TO USE OUR OTHER CAR WE WIN DRIVING WITH OUR KIDS FOR FEAR THE BRAKES WILL GO OUT OR SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475012September 11, 2012
ELECTRICAL SYSTEM
A CONTINUING FAILURE TO START. FOLLOWING A ELECTRICAL SYSTEM RECALL MY 2010 JOURNEY HAS FAILED TO START ON OCCASION AND BECAME A PROBLEM, CREATING AT TIMES A RISK OF BEING IN THE WRONG PLACE. WE HAVE SO LITTLE CONFIDENCE IN THIS VEHICLE, WE NO LONGER DRIVE AFTER DARK. WHEN REFUELING, I DON'T SHUT THE CAR OFF. (SAFETY ISSUE) HOWEVER; IT SHOULD BE KNOWN THAT SETTING THE ALARM SYSTEM, THEN TRIGGERING THE SYSTEM AND PUTTING THE FOB INTO THE IGNITION TO CLEAR ALARM, VEHICLE HAS STARTED EACH TIME. THE DEALER THINKS I SHOULD PAY TO HAVE A COMPUTER CHECK THE SYSTEM. BASED ON OTHER STORIES POSTED BOTH HERE AND ON, JUST ANSWER WEB SIGHT A COMPUTER WOULD BE OF NO VALUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474564September 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE IT FAILED START. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE WIND MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000. UPDATED 10/10/12*CN THE CONSUMER STATED THERE HAS SINCE BEEN A THIRD FAILURE. UPDATED 10/17/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473950September 5, 2012
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ESC AND THROTTLE CONTROL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE BEGAN TO SHAKE CONTINUOUSLY AND UPON ENGAGING THE ACCELERATOR PEDAL THERE WAS NO RESPONSE. THE WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS MANEUVER TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF AND RESTATED. THE VEHICLE RESUMED WITH THE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE FIRST OCCURRENCE, THE COMPUTER SOFTWARE WAS UPDATED. THE MOST RECENT FAILURE THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. ..UPDATED 09/24/12 *BF THE CONSUMER STATED AFTER SHE TOOK HER VEHICLE TO THE DEALER THE FIRST TIME IN MAY 2012, THE DEALERSHIP REPLACED THE PCM IN ORDER TO FIX THE PROBLEM. HOWEVER, THE SAME PROBLEM HAPPENED AGAIN IN SEPTEMBER 2012. IN TOTAL, THE PROBLEM HAPPENED FOUR DIFFERENT TIMES. ALL OF THE SAME INDICATOR LIGHTS ILLUMINATED, THEN THE VEHICLE STARTED JERKING, AND SHE COULD NO LONGER ACCELERATE. SHE HAD TO COAST TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, THEN TURNED IT BACK ON AGAIN; WHERE SHE WAS ABLE TO DRIVE HOME. SHE TOOK THE VEHICLE TO THE DEALER, WHERE THEY EXPLAINED TO HER, THEY DIDN'T HAVE A SOLUTION TO THE PROBLEM SHE WAS EXPERIENCING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473073August 30, 2012
ENGINE
THIS 2010 DODGE JOURNEY SXT WHICH WAS DELIVERED TO ME ON 18 MARCH 2010. ON 19 JULY 2010 I HAD TO TAKE THIS VEHICLE TO TUCSON DODGE WHEN THE CHECK ENGINE CAME ON AND THE VEHICLE COMMENCED TO SHUDDER. EXAMINATION BY THE SERVICE DEPARTMENT FOUND THAT THE # 1 CYLINDER WAS MISFIRING AND THE INTAKE AND EXHAUST VALVES WERE NOT SEALING PROPERLY.ALSO, THE LOWER INTAKE MANIFOLD PLUG WAS SEEPING COOLANT. THE EXPANSION COOLANT TANK WAS LEAKING AT THE SEAM. THESE PROBLEMS NECESSITATED THE REPLACEMENT OF THE ENTIRE RIGHT CYLINDER HEAD ASSEMBLY AND LOWER INTAKE MANIFOLD,AND EXPANSION COOLANT TANK. AFTER REPAIR AND RETURN OF THE VEHICLE TO ME, 26 JULY 2012 , UPON STARTING THE VEHICLE A DISTINCT CLICKING NOISE WAS HEARD . WHICH I REPORTED TO THE SERVICE DEPARTMENT WHO WERE QUITE DISMISSIVE ABOUT IT . ON OR ABOUT 27 AUGUST I RETURNED TO THE DEALERSHIP THE CLICKING WAS GETTING LOUDER AND THE VEHICLE WAS SHUDDERING AGAIN. THIS NECESSITATED A SECOND ENGINE REPAIR. "THE ROCKER ARMS ARE WALKING DUE TO WORN BLOCKS AND ROCKERS". ERGO THE LEFT AND RIGHT BANK ROCKER ARMS/SHAFTS/TAPPETS HAD TO BE REPLACED. CHRYSLER HAS FAILED.NEGLECTED AND REFUSED TO REPLACE THE ENGINE IN ITS ENTIRETY DESPITE MY DEMAND THAT THEY DO BECAUSE OF REPEATED DOCUMENTED DEFECTS THEREWITH. THIS ENGINE SHOULD NOT HAVE BEEN BROKEN DOWN AND REPAIRED. EVIDENCE THE SECOND ENGINE PARTS FAILURE. ALSO, WHY SHOULD THE BLOCKS BE WORN AT 32K MILES? I AM THINKING THAT THEY WERE WORN WHEN THEY WERE PUT IN AT THE FACTORY AND AN INSPECTOR MISSED THIS IF IN FACT THEY WERE EVEN INSPECTED AT ASSEMBLY.I HAVE ABSOLUTELY NO CONFIDENCE IN THE ROADWORTHINESS OF THIS VEHICLE. THIS ENGINE PRESENTS A SERIOUS THREAT TO THE SAFETY AND WELLBEING OF ME AND/OR MY WIFE AND GRANDCHILDREN WHILE WE ARE OUT IN THE VEHICLE. I AM CONCERNED THAT THE ENGINE NEXT WILL SEIZE OR SHUT DOWN PUTTING ME OR THEM IN HARMS WAY WITHOUT WARNING. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472974August 29, 2012
SERVICE BRAKES
NOTICED BRAKES WERE WEARING RECEIVED LETTER FROM DODGE EXTENDING WARRANTY BUT WE WERE SLIGHTLY OVER ON MILES. WE REPLACED FRONT PADS AND ROTOR. NOW A YEAR LATER THEY NEED REPLACED AGAIN. AT 55000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472077August 23, 2012
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
I HAVE HAD TO REPLACE FRONT AND REAR BRAKES ON THIS VEHICLE AT A HUGE EXPENSE AND THE POOR STOPPING ABILITY CAUSED PREMATURE WEAR OF MY TIRES WHICH ALSO HAD TO BE REPLACED AT A LARGE EXPENSE. ALSO, ON MULTIPLE OCCASIONS MY VEHICLE WILL NOT CRANK WHEN THE KEY IS TURNED. THE LIGHTS, RADIO, AND WINDOWS CONTINUE TO WORK, RULING OUT THE BATTERY AS THE CAUSE. YOU CAN HEAR A "CLICK" WHEN THE KEY IS TURNED BUT THE CAR REMAINS DEAD. I HAVE BEEN STRANDED IN DANGEROUS SITUATIONS WHEN THIS HAS HAPPENED. EACH TIME THE VEHICLE HAS BEEN TAKEN TO SERVICE, NO REMEDY IS MADE AS I AM TOLD THAT THE PROBLEM CAN NOT BE DUPLICATED. THE VEHICLE IS CURRENTLY IN FOR REPAIR WITH THE SAME ISSUE. I HAVE ASKED TO HAVE THE ELECTRICAL SYSTEM CHECKED BECAUSE I HAVE HAD ISSUES WITH MULTIPLE BULBS BLOWING OUT, (ALL AT THE SAME TIME), ONE WINDOW NOT RAISING OR LOWERING FROM THE PASSENGER BUTTON ONLY AND A MULTITUDE OF OTHER QUIRKY, ELECTRICAL ITEMS. I FEEL THAT THIS VEHICLE IS UNSAFE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471927August 22, 2012
POWER TRAIN, SERVICE BRAKES, ENGINE
PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL COMPONENTS DO NOT WORK IN THE VEHICLE. THEN DRIVING VEHICLE HOME FROM STORE TRANSMISSION DIES, CAR WILL NOT GO OVER 20 MILES, ALMOST HIT FROM BEHIND BY ANOTHER VEHICLE DUE TO SUDDEN LOSS OF SPEED LUCKILY ABOUT TWO MINUTES FROM HOME. PARKED VEHICLE FOR A FEW HOURS CAR WOULD NOT GO IN PARK OR REVERSE. TOOK VEHICLE TO TRANSMISSION REPAIR, TRANSMISSION TECH EXAMINES TRANSMISSION, TRANSMISSION IS DEFECTIVE AND NEEDS TO BE REPLACED. CALLED MANUFACTURER DODGE/CHRYSLER STATED THERE WAS NOTHING THAT THEY WERE WILLING TO DO, SAME STATEMENT THEY HAVE SAID TO MANY CONSUMERS, WITHOUT CONCERN FOR BUYERS SAFETY OR INCONVENIENCE THAT THEIR VEHICLES CAUSE. PLEASE I NEED HELP THIS IS THE ONLY VEHICLE THAT MY FAMILY HAS, AND I AM CONCERNED ABOUT ALL OF OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471900August 22, 2012
ENGINE AND ENGINE COOLING, TIRES
TOOK MY DODGE JOURNEY 2009 SXT- AWD ON 09/16/2011 TO THE DEALER BECAUSE THE ENGINE WOULD NOT CRANK, THEY MADE THE REPAIRS. AT CHECK-OUT I WAS TOLD THE VEHICLE NEEDED 4 NEW TIRES. AT THE TIME THE VEHICLE HAD 31,328 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471709August 21, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY. IN ADDITION, A STRONG ODOR OF BURNING BRAKE PADS EMITTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FRONT BRAKES AND ROTORS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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