Dodge Journey Complaints

5,556 consumer complaints on file.

#10749749August 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN INDEPENDENTLY ACTIVATED AND FAILED TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECURITY SYSTEM, OR THE HORN PAD FAILED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,218. UPDATED 11/06/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749918August 19, 2015
UNKNOWN OR OTHER
WHILE DRIVING WHEN SLOWING DOWN FROM VARIOUS SPEEDS THE ENTIRE RADIO SYSTEM WILL SHUT DOWN AND REBOOT. THE AIR AND ALL CUTS OFF WHEN THIS HAPPENS. THE SCREEN HAS WENT BLACK, AND FULLNOF WILDNCOLOR AND JUST SIMPLE FALLS WHEN THIS HAPOENS THE SYSTEM REBOOTS AFTER A FEW MINUTES. TAKEN TO DEALERSHIP SEVERAL TIMES WITH NO LUCK. =/ ALSO IS STALLING AND BRAKE PETAL IS VERY HARD TO PUSH WHEN TRYING TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749337August 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING AT ANY SPEED. PRIOR TO THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749373August 18, 2015
ELECTRICAL SYSTEM
WHEN SHE WAS DRIVING SHE GOT TO THE TOP OF THE HILL. AND THE CAR SHUT DOWN. SHE HAD NO CONTROL OVER IT ,IT FLIPPED TWICE. AND THEN MONDAY I GET A RECALL NOTICE ON MY WIVES CAR THAT HERS CAN SHUT DOWN. DODGE REALLY NEEDS TO FIND OUT WHAT'S GOING ON WITH THE DODGE JOURNEY, I'M FIXING TO GET A LAWYER AND SUE I GUESS IF NO ONE CAN TELL US WHAT'S GOING ON. SHE HADN'T EVEN PAID THE FIRST PAYMENT ON IT YET, KNOW FARM BUREAU WON'T STOP HER PAYMENTS, THIS IS CRAZY THE CAR IS TOTALLED AND COULD HAVE BEEN A LOT WORSE. I WANT SOMETHING DONE IMMEDIATELY BEFORE WE GET A LAWYER ON TO DIDGE!
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10749419August 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY FOB WAS LEFT IN THE VEHICLE, THE VEHICLE AUTOMATICALLY LOCKED AND UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749447August 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/2/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749460August 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVIGN AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749465August 18, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE TECHNICIAN COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749489August 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749513August 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 09/24/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749525August 18, 2015
SERVICE BRAKES
BKES ARE ABLE TO MAINTAIN WEIGHT OF VEHICLE THEY SHOULD BE UP DATED TO TO ACCEPT WEIGHT OF VEHICLE OR MANUFACTURER SHOULD BUY BACK THESE PIECES OF GARBAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749539August 18, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART AVAILABILITY WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749587August 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749585August 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, WHILE DRIVING AT ANY SPEED, AN ABNORMAL TICKING NOISE EMITTED FROM THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749603August 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS NEEDED FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749273August 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY AND THERE WERE STRONG FUMES OF SMOKE EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A CODE WAS RESET MORE THAN TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO DETERMINE WHEN THE PART AND PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748415August 17, 2015
ELECTRICAL SYSTEM
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD RECALL # 14V373000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749109August 17, 2015
ELECTRICAL SYSTEM
IN THE MIDDLE OF THE NIGHT AROUND 3AM OUR CARS HORN ALARM STARTED TO GO OFF CONTINUOUSLY! NO MATTER WHAT WE DID IT WOULD NOT SHUT OFF UNTIL IT WANTED TO! THE NEXT MORNING OUR CAR WOULD NOT START AT ALL. MY HUSBAND JUMPED IT, AND IT STARTED. LATER ON THAT DAY THE HORN STARTED GOING OFF AGAIN, SO MY HUSBAND UNHOOKED OUR HORN SO WE DIDN'T KEEP WAKING UP OUR NEIGHBORS. AND WE REPLACED OUR BATTERY. AFTER REPLACING THE BATTERY, IT STILL KEPT DYING. I COULD DRIVE THE CAR ALL DAY, STOP AND GET A COKE, AND THE THE CAR WOULDN'T START WHEN I CAME OUT; IT WAS OFF FOR 2 MINS. SO I CALLED THE CHRYSLER RECALL LINE, THERE WAS A RECALL SO I JUST HAD THE RECALL FIXED TODAY. I GOT HOME, WE HOOKED UP THE HORN AND IT'S STILL HAPPENING. HORN WON'T SHUT OFF AND NOW MY CAR WON'T START AGAIN. AND THE RECALL PEOPLE SAID THERE IS NOTHING MORE THEY CAN DO. I LOOKED IT UP ONLINE AND THOUSANDS OF PEOPLE MARE HAVING THE SAME PROBLEM, AND THERE IS NO RECALL? SERIOUSLY? SOMETHING NEEDS TO BE DONE. MY CAR IS NOT SAFE AT ALL! AND DEFINITELY NOT RELIABLE. WE HAVE A CHRONICALLY ILL CHILD AND I NEED A CAR CAN RELY ON TO START WHEN HE NEEDS TO GO TO THE HOSPITAL, AND CHRYSLER SEEMS NOT TO CARE AT ALL. WE TOOK IT TO ANOTHER DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT OBVIOUSLY SOMETHING IS WRONG WITH IT, WHEN IT KEEP HAPPENING. PLEASE HELP LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748953August 16, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BLUETOOTH / UCONNECT / VOICE RECOGNITION STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748955August 16, 2015
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SINCE THE PARTS ARE NOT AVAILABLE. MY VEHICLE ALSO HAS A HISTORY OF THE PANIC ALARM GOING OFF WHEN PUSHING THE UNLOCK BUTTON THE KEYFOB (I'VE MADE SURE THE PANIC WAS NOT HIT BY ACCIDENT - THIS IS NOT OPERATOR ERROR). ONCE THE PANIC ALARM IS SOUNDING THE KEYFOB BECOMES USELESS AND WON'T WORK. I HAVE TO TAKE THE KEY OUT OF THE FOB, UNLOCK THE DOOR USING THE KEY, GET IN PUT KEYFOB IN CAR TURN CAR ON, TURN CAR BACK OFF, TAKE KEYFOB OUT OF IGNITION AND CLICK THE UNLOCK AND/OR PANIC BUTTONS TO GET THE ALARM TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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