Dodge Journey Complaints

5,556 consumer complaints on file.

#11033432October 15, 2017
ELECTRICAL SYSTEM
TAKATA RECALL. WHEN DRIVING DOWN THE WHEN GOING TO SLOW DOWN THE DODGE JOURNEY WILL STALL OUT. EVERYTHING WILL JUST SHUT OFF AND SOMETIMES WILL HAVE A HARD TIME STARTING BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033473October 15, 2017
POWER TRAIN, SUSPENSION
MY CAR I BOUGHT 9/2015 HAS HAD 3 TRANSFER CASES AT 3,000.00 EACH AND NOW NEEDS ANOTHER, CRACKED AND LEAKING. AT THIS POINT IT NOW NEEDS THE ALSO NEED INTERMEDIATE SHAFT THAT GOES INTO THE TRANSFER CASE AND IS NOT AVAILABLE ANYWHERE IN THE UNITED STATES, ACCORDING TO DODGE. I HAVE A LOAN ON THIS VEHICLE AND UNABLE TO DRIVE SINCE SEPT 20TH, 2017. I WROTE TO THE ATTORNEY GENERAL IN MASACHUSETTS. RECEIVED A LETTER ON OCT 12, 2017 FROM THEM , TELLING ME TO CONTACT YOUR DEPT RIGHT AWAY. I DRIVE MY VEHICLE ON CITY STREETS. I SAW LEAKING WHILE I WAS IN PARKING LOT AT WORK ON SEPT 15,2017 . I BROUGHT BACK TO AAMCO ON SEPT 16, THEY CALLED DODGE BECAUSE THIS WOULD BE NUMBER 4 TRANSFER CASE. THEY TOLD THEM I HAD TO BRING TO A DODGE DEALERSHIP, WHICH I DID. AAMCO PUT IN 3 TRANSFER CASES.HARR DODGE IN WORCESTER, MA DIAGNOSED ON SEPT 20, 2017 AND THAT IS WHEN I FOUND OUT WHAT IT NEEDS. WITH NO PART AVAILABLE IN THE ENTIRE UNITED STATES. THEY NEED TO RECALL THIS CAR NOW, NOT YEARS. 2009 DODGE JOURNEYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033239October 13, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE ESC, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHIMMY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH CLEARED THE WARNING INDICATORS MOMENTARILY; HOWEVER, THE FAILURE RECURRED. ATLANTIC DODGE CHRYSLER JEEP RAM (2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) INFORMED THE CONTACT THAT THE LATERAL ACCELERATION DYNAMIC SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,736.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033146October 12, 2017
UNKNOWN OR OTHER
TWICE NOW I'VE WENT TO START MY CAR AND NOTHING HAPPENS. LIGHTS,RADIO, ETC ALL COME ON. TURN KEY, NOTHING! NOT EVEN A CLICKING NOISE. I WAS LEAVING WORK THE FIRST TIME IT HAPPENED. TOOK TURNING THE KEY OVER AND OVER ABOUT A DOZEN TIMES TO GET IT GOING. NEXT TIME I WAS AT GAS STATION. TOOK OVER HALF AN HOUR TO GET IT GOING. ENDED UP PUTTING IT INTO NEUTRAL TO GET IT TO START. HAD TO TRY THAT 4 DIFFERENT TIMES IN ORDER FOR THAT TO WORK. HAVE GOOGLES THIS ISSUE ON DODGE FORM AND THERE ARE NUMEROUS PEOPLE WITH THE SAME ISSUE. THIS NEEDS TO BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032864October 11, 2017
UNKNOWN OR OTHER
2009 DODGE JOURNEY FAILS TO START AT TIMES. THIS ISSUE HAS BEEN MORE FREQUENT. I'VE OWNED THIS VEHICLE FOR 4 YEARS AND HAVE HAD THIS ISSUE FOR 3. THE BATTERY HAS BEEN REPLACED ALONG WITH MANY OTHER COSTLY REPAIRS. THE FAILURE TO START HAS LEFT ME STRANDED ON MANY OCCASIONS AND THE SUGGESTION TO PUT IT IN NEUTRAL FIRST WOULD BE HELPFUL IF I COULD DEPRESS THE BRAKE, BUT I CAN'T...IT'S AS THOUGH THEY'RE LOCKED. AS A SINGLE MOM, THIS IS VERY DISCONCERTING AS I AM ALWAYS ON THE GO BETWEEN WORK, SCHOOL AND OTHER OBLIGATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032901October 11, 2017
SERVICE BRAKES, ENGINE, STEERING
THE PROBLEM WAS THE ENGINE STALLING WHILE DRIVING. LOST THE ABILITY TO STEER AND BRAKE. I HAD THIS PROBLEM HAPPEN TO MY 18YR OLD DAUGHTER ON OCTOBER 9TH 2017. I CALLED THE DEALER ON OCTOBER 10TH WHERE WE PURCHASED IT TO EXPLAIN WHAT WAS GOING ON. THEY GOT IT IN THAT MORNING AND DROVE IT FOR ABOUT 30 MILES AND COULD NOT RECREATE THE PROBLEM. THEY SAID THE CAR DID NOT GIVE THEM ANY CODES TO TELL THEM WHAT THE ISSUE WAS SO THEY COULD NOT DO ANYTHING BECAUSE THEY DID NOT KNOW WHAT TO REPLACE. I AM NOT SURE IF THERE IS A RELEVANCE TO THE PROBLEM BUT A WEEK BEFORE THIS HAPPENED MY KEYFOB WOULD NOT WORK AT ALL. THE CAR WOULD SAY KEY NOT DETECTED. I HAD TO PRESS THE KEYFOB INTO THE BUTTON TO GET THE CAR STARTED. ONCE I GOT HOME, WHICH IS 15 MILES AWAY, I NOTICED THE TPM SENSORS WERE ONLY READING 1 TIRE PRESSURE. THE OTHERS WERE READING "---". THE KEYFOB BATTERY'S WERE REPLACED ON BOTH KEYFOBS TO MAKE SURE THAT WAS NOT THE ISSUE BUT IT DIDN'T HELP. I DISCONNECTED THE BATTERY TO RESET THE COMPUTER AND THE KEYFOBS STARTED TO WORK CORRECTLY. I DROVE THE CAR A FEW MILES AND THE TPM SENSORS STARTED TO READ. AGAIN I AM NOT SURE IF THIS IS RELATED BUT THOUGHT I SHOULD POINT IT OUT. THIS IS A DANGEROUS PROBLEM AND COULD END UP VERY BAD WITH NOT BEING ABLE TO STEER OR BRAKE BECAUSE YOU LOOSE ALL POWER. HERE IS A VIDEO OF THE PROBLEM HAPPENING. HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0B5M2JJG-SYVIVHHJUHZLWMDYCDQ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032972October 11, 2017
ELECTRICAL SYSTEM, SEAT BELTS
FRONT PASSENGER "NO SEAT BELT" LIGHT DOES NOT COME ON WHEN SEAT OCCUPIED. LIGHT WILL COME ON WHEN SEAT IS UNOCCUPIED. PASSENGER SIDE FRONT DOOR AND NOW REAR DOOR NO LONGER OPERATES ELECTRICALLY. REAR PASSENGER WILL WILL NOT OPEN MANUALLY INTERIOR OR EXTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032996October 11, 2017
ENGINE
WHILE DRIVING ON THE HIGHWAY THE CAR JUST SHUT OFF HAS DONE THIS MULTIPLE TIMES WITH NO CHECK ENGINE LIGHTS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032676October 10, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY FOUR ROTATIONS OF THE IGNITION RESULTS IN MY VEHICLE BEING UNABLE TO START. I GET 3 CLICKS WITH NO START. THE VEHICLE IS STATIONARY AT THE TIME OF AFFECT. I HAVE BEEN RENDERED STRANDED AT DOCTOR'S OFFICES DUE TO THIS ISSUE. DODGE REFUSES TO LOOK AT IT OR ACKNOWLEDGE THERE ARE ISSUES. EVERY TIME I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP, THEY WANT $125 JUST TO DIAGNOSE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032706October 10, 2017
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE HORN INADVERTENTLY HONKED ON AND OFF WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES THROUGHOUT THE DAY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032781October 10, 2017
ENGINE
WHILE DRIVING ON U.S. 84 HIGHWAY IN ALABAMA I NOTICED THE ENGINE MAKING A STRANGE NOISE AND PULLED OVER TO THE SIDE OF THE ROAD. I COULD THEN SEE SMOKE COMING FROM UNDER THE HOOD, WHEN I OPENED THE HOOD I COULD SEE AT THE BASE OF THE ENGINE ORANGE FLAMES. USED WATER BOTTLES ON HAND TO PUT OUT THE FIRE. AFTER MY INSURANCE COMPANY SENT OUT INSPECTORS IT WAS FOUND THAT WIRING TO THE OXYGEN SENSOR HAD SHORTED OUT CAUSING THE FIRE. INSPECTORS BELIEVE IT WAS FAULTY WIRING THAT CAUSED THE FIRE. CONTACTED CHRYSLER AND THEY DENIED ANY RESPONSIBILITY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11032291October 9, 2017
ELECTRICAL SYSTEM
BATTERY HAS DIED MULTIPLE TIMES WITHIN MONTHS OF REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032340October 9, 2017
ELECTRONIC STABILITY CONTROL (ESC)
LOSS OF VEHICAL SPEED, GRINDING NOISE & BRAKING, TROUBLE STEERING, LOSE OF CONTROL AROUND A BEND, HUMMING & GRINDIG NOISE FROM ABS INGAGING BRAKING, WHILE VEHICLE WAS IN MOTION, DRIVING AT 40 MPH SPEED, ON CITY STREETS. ESC (ELCETRONIC STABILTIY CONTROL) WARNING LIGHT COME ON FLASHING INDICATING FAILER OF THE CLOCK SPRING MODUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032252October 8, 2017
ELECTRICAL SYSTEM
INTERMITTENT ISSUE WITH VEHICLE NOT STARTING. HAVE RESEARCHED AND FOUND THIS ISSUE DOCUMENTED MANY TIMES ON THE INTERNET. SOMETIMES IT WILL START IF YOU PRESS THE BRAKE, PUT THE CAR IN NEUTRAL AND THEN TURN THE IGNITION, SOMETIMES IT WILL WORK IF YOU JIGGLE THE SHIFTER, SOMETIMES IT WILL WORK IF YOU TAKE THE KEY OUT AND TURN IT OVER. TODAY! NONE OF THIS HAS WORKED. WE ALSO TRIED JUMP STARTING AND THAT DIDN'THE WORK EITHER. HOPING THAT IF I LET IT SIT FOR AWHILE, I CAN GET IT STARTED SO I CAN GO TO WORK TOMORROW. I BOUGHT THIS VEHICLE BECAUSE I GAD 2 PREVIOUS DODGE VEHICLES THAT I HAD GOOD LUCK WITH, BUT THIS VEHICLE IS MAKING ME RETHINK EVER BUYING ANOTHER DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032052October 6, 2017
ELECTRICAL SYSTEM
THE HORN WILL SOUND WITHOUT ANY NOTICE AND AT ANY TIME OF THE DAY. YOU CAN BE IN THE CAR OR OUT OF IT. IT CAN HAPPEN AT MULTIPLE TIMES OF THE DAY AND CAN WAKE YOU UP DURING THE NIGHT. I CONTACTED A DEALERSHIP AND WAS INFORMED THEY HAD NO KNOWLEDGE OF THE PROBLEM. ALTHOUGH YOU CAN GO ON THE INTERNET AND THERE ARE MANY COMPLAINTS AND THEY SAY THEY HAVE HAD THEIR VEHICLE INTO THE DEALERSHIP WITH NO SOLUTION. IT CAN BE UNSAFE IF YOU ARE DRIVING DOWN THE ROAD AND THE HORN STARTS HONKING, BUT AS I SAY IT CAN HAPPEN IN YOUR GARAGE AT NIGHT. AS FAR AS I KNOW THERE IS NO RECALL FOR THIS, BUT THERE SHOULD BE. THIS HAS BEEN GOING ON FOR AT LEAST THE LAST 12 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031701October 4, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS SAME VEHICLE TO MY LOCAL DODGE/CHRYSLER DEALERSHIP AND THE CAR ONCE AGAIN SHUT OFF ON ME. THIS TIME I WAS IN THE PROCESS OF TAKING OFF FROM A RED LIGHT WHEN THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION. AGAIN, I LOST THE ABILITY TO EVEN USE MY HAZARDS. I AM GOING TO HAVE IT TOWED TO MY LOCAL DEALERSHIP WITHIN THE NEXT FEW HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030780October 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030810October 2, 2017
ELECTRICAL SYSTEM
HORN CONSTANTLY GOING OFF DRAINING BATTERY. SO FAR I HAVE REPLACED MY BATTERY TWICE. THIS HAS HAPPENED A FEW TIMES, WHILE DRIVING, PARKED, ON AND OFF. DOESN'T MATTER JUST KEEPS GOING OFF. WE TOOK THE HOT FUSES OUT BUT THE BATTERY IS STILL BEING DRAINED BY IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030845October 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE PASSENGER SIDE HEADREST AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (SUNLAND PARK DODGE CHRYSLER JEEP RAM, 950 CROCKETT ST, EL PASO, TX 79922) AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030843October 2, 2017
AIR BAGS
PASSENGER HEAD REST AIR BAG POPPED OUT. I WASN'T DRIVING AND WAS ON THE DRIVE WAY ABOUT TO LEAVE THE HOUSE WHEN MY DAUGHTER AND ME HEARD A NOISE AND IT WAS THE HEAD REST THAT HAD POPPED OUT. WE WERE LUCKY THAT MY DAUGHTER DIDN'T GET HIT BY IT IN THE HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey