Dodge Journey Complaints

5,556 consumer complaints on file.

#11192901April 1, 2019
ENGINE
WHEN WE DRIVE THROUGH THE INTERSECTION OF THE CITY, THE CAR'S ENGINE STALLED TWICE SUDDENLY AND THE STEER WHEEL CAN NOT WORK. IT IS VERY DANGEROUS AND MAY CAUSE TRAFFIC ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192714March 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ABS SYSTEM LIGHT COMES ON AND OFF AT WILL AND THIS WOULD BE THE 2ND TIME IN ABOUT A YEAR LAST TIME THE ABS LIGHT HAS DONE THIS LAST TIME IT CAUSED THE BRAKES TO LOCK DOWN RESULTING IT AN NON-INJURY ACCIDENT ALSO IT WOULD NOT CLEAR AFTER REPAIRS AND COMPUTER RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192781March 31, 2019
ELECTRICAL SYSTEM
PERIODICALLY HONKING AT DRIVER IN GARAGE OR ON ROAD. UPDATED SYSTEM SOFTWARE WITH DEALERSHIP AND STOPPED FOR A FEW MONTHS. CAR REFUSED TO TURN OVER UNTIL CONNECTED TO ANOTHER VEHICLE TO JUMP START, CHECK ENGINE LIGHT IS ON, HORN STARTED HONKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192786March 31, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THIS ISSUE OCCURRED REGARDLESS IF THE CAR WAS IN MOTION OR STATIONARY. IT ALSO OCCURRED IF THE MOTOR WAS TURNED ON OR NOT. THE LICENSE PLATE LIGHT WAS OUT, BUT IT WAS NOT A BULB ISSUE. THE CENTER REAR BRAKE LIGHT (ON THE TAILGATE) WAS OUT, BUT IT WAS NOT A BULB ISSUE. THIS IS A SAFETY ISSUE. THE TAILGATE WIPER WOULD NOT RETURN TO THE HOME POSITION WHEN TURNED OFF. IT WOULD REMAIN WHEREVER IT WAS WHEN THE SWITCH WAS TURNED OFF. THIS WAS A VISIBILITY ISSUE. THE KEY-LESS ENTRY FOB WOULD NOT UNLOCK THE CAR DOORS. THIS WAS NOT A FOB BATTERY ISSUE. THIS WAS VERY PROBLEMATIC FOR PASSENGER DOORS WHICH COULD NOT BE UNLOCKED FROM INSIDE OR OUTSIDE THE CAR. THIS WAS BROUGHT TO A DEALER FOR REPAIR. THEY DIAGNOSED THE CAR WITH HAVING SPLIT WIRES IN THE LIFT GATE. I AM CONCERNED THAT SPLIT WIRES COULD HAVE CAUSED A SHORT AND EVENTUALLY A FIRE. ADDITIONALLY, A SHORT COULD HAVE CAUSED OTHER ELECTRICAL SYSTEMS OF THE CAR TO FAIL WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192578March 30, 2019
ELECTRICAL SYSTEM
MY DODGE JOURNEY IS STARTING SOMETIMES..AND WILL NOT START AT OTHER TIMES. THERE HAVE BEEN HUNDREDS OF DRIVER COMPLAINTS .DODGE IS NOT ADDRESSING THIS MAJOR PROBLEM. DRIVING FINE..PARK IT..GET IN AND IT WILL NOT START. IT SEEMS TO BE A PROBLEM WITH THE ELECTRONICS...COMPUTER ISSUE. DODGE SHOULD KNOW. DUE TO ALL THE SAME COMPLAINS THEY ARE RECEIVING. THEY NEED TO DO A RECALL. IT HAS BEEN HAPPENING INTERMITTENTLY LAST TIME 3/25/19. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192633March 30, 2019
SERVICE BRAKES, ENGINE, POWER TRAIN
DRIVING ALONG AND CUT OFF. NO BREAKS AND NO STEERING WITH MY CHILDREN IN THE VEHICLE ON THE INTERSTATE. THIS ISSUE HAPPENED ON MORE THAN TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192356March 29, 2019
ELECTRICAL SYSTEM
AFTER THE CAR HAS BEEN SITTING IN MY GARAGE FOR THE WEEKEND IT WON'T START. IT SAYS THE KEY FOB IS NOT DETECTED OR IT'S SO DEAD IT WON'T SHOW ANYTHING AT ALL. I GET IT TO START AFTER GETTING JUMPED. IT TAKES ABOUT 5 MINUTES OF BEING HOOKED UP BEFORE IT'S CHARGED ENOUGH TO START. THOUGHT IT WAS THE BATTERY BUT THE BATTERY IS BRAND NEW. MY MECHANIC HAS CHECKED IT MULTIPLE TIMES BUT CAN'T FIND ANY ISSUES. THIS IS EXTREMELY FRUSTRATING!!!!!! WHAT THE HECK IS GOING ON WITH DODGE JOURNEYS???? IT HAS HAPPENED SO MANY TIMES KNOW, IT'S JUST RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191602March 26, 2019
SERVICE BRAKES
'TAKATA RECALL' IN LESS THAN A YEAR THE ABS LIGHT HAVE COME ON. THE FIRST TIME IT EVER CAME ON WAS STOPPING FOR A RED LIGHT ON THE HIGHWAY THE VEHICLE KEPT GOING. SECOND TIME LESS THAN A YEAR LATER THE LIGHT HAS COME BACK ON AND YOU HAVE TO PRESS THE BRAKES THEN RELEASE AND AND PRESS THE BRAKES AGAIN FOR THE VEHICLE TO STOP ADEQUATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191752March 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
POWER DISTRIBUTION CENTER WENT OUT IN VEHICLE AND REPAIRED FOR THE SECOND TIME. I DONT TRUST THE VEHICLE. STALLED ON THE HIGHWAY, WITH CHILDREN IN THE CAR. THIS WAS VERY SCARY AND DANGEROUS. THIS VEHICLE HAD A RECALL THAT TRIGGERED ALOT OF ISSUES WITH THE TRUCK, TO BE QUIET HONEST WHEN IT GETS FIXED I DON'T FEEL SAFE DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191290March 25, 2019
SERVICE BRAKES
I WAS DRIVING DOWN THE INTERSTATE WHEN MY ABS AND TRACTION CONTROL LIGHT CAME ON. I SEEN WHERE MY VEHICLE IS NOT COVERED UNDER THE RECALL. I HAVE A 2015 WITH ONLY 44105 MILES. IT WILL COST ME SEVERAL HUNDREDS DOLLARS TO HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191317March 25, 2019
POWER TRAIN
ON 03/24/19 WE WERE MAKING A LEFT HAND TURN WHEN THE WHOLE CAR SHUDDER AND A LOUD SOUND WAS MADE. WE GOT OUT TO INVESTIGATE AND BURNING OIL COULD BE SMELLED. THE VEHICLE WAS BROUGHT TO FIRESTONE AUTO CARECENTER. THE BUT IT UP ON THE LIFT. THE TRANSMISSION HOUSING SNAPPED AT THE BOLTS AND DRIVE SHAFT SNAPPED. THE VEHICLE ONLY HAS 60,000 MILES ON IT. THE DRIVE TRAIN WARRANTY EXPIRED JANUARY 2019. THE VEHICLE WAS PURCHASED CERTIFIED USED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191221March 24, 2019
UNKNOWN OR OTHER
THE HORN STARTS GOING OFF AT RANDOM THE ONLY WAY TO STOP IT IS TO TAKE THE FUSE OUT. ALSO HAVE BEEN TOLD THERES AN ELECTRICAL PROBLEM WITH THE SYSTEM CAUSING MY INTAKE TO NOT WORK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191228March 24, 2019
SEAT BELTS
SEAT BELT COMES OUT WITH MINOR TENSION WITHOUT PUSHING SEATBELT RELEASE BUTTON. THIS HAS HAPPEND MANY TIMES. 9000 MILES ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190847March 22, 2019
UNKNOWN OR OTHER
WAS DRIVING ON MY WAY BACK HOME WITH MY 4 KIDS WHEN THE CAR STALLED AND WOULDN'T TURN OVER. PUT KEY FOB IN IGNITION AND WOULD MAKE A CLICKING NOISE THEN IT JUST STOPPED MAKING NOISE. GOT CAR TOWED AND HAD BATTERY CHECKED AND THE BATTERY HAD FULL CHARGE AND ONLY 2 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190405March 21, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE ISSUES STARTED AFTER THE RECALL FOR THE SPEED CONTROL COMPUTER FLASH WAS DONE, ABOUT 2 WEEKS AFTER I NOTICED THAT MY REAR WIPER WOULD ONLY TURN ON WHEN THE CAR WAS IN REVERSE. IF I WOULD PUT THE REAR WIPER SWITCH IN THE ON POSITION NOTHING WOULD HAPPEN. SO IN ORDER TO STOP THE REAR WIPER FROM MOVING WHILE IN REVERSE, I HAVE TO LEAVE THE SWITCH ON THE ON POSITION, MY REAR WIPER ALSO MOVES WHEN I UNLOCK MY CAR.. FOLLOWING THAT MY REVERSE LIGHTS DO NOT COME ON. THEN MY LEFT TAIL GATE LIGHT DOES NOT COME ON WHEN LIGHTS ARE TURNED ON BUT IT DOES COME ON WHEN I UNLOCKED THE CAR. WHEN I OPEN THE REAR HATCH DOOR NONE OF THE INTERIOR LIGHTS TURN ON. SO I AM FORCED TO OPEN ANOTHER DOOR IF I WANT THE LIGHTS TO TURN ON. ALSO WHEN I GO TO REVERSE MY BACK UP CAMERA SCREEN GOES BLACK AND ALSO STARTS TO GLITCH. THIS HAPPENS OCCASIONALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190439March 21, 2019
ENGINE
MISFIRE, LOSS OF POWER, AND STALLING WHILE IN MOTION AND WHILE IDLING . HAD VEHICLE INSPECTED. CYLINDER #2 HAS A MISFIRE AND THE CYLINDER HEAD NEEDS REPLACED. I WAS INFORMED THAT MY YEAR MAKE AND MODEL WAS INVOLVED IN AN EXTENDED WARRANTLY FROM CHRYSLER TO COVER ALL VEHICLES FITTED WITH THE 3.6 LITER MOTOR FOR THIS EXACT SAME ISSUE. HOWEVER MY PARTICULAR VIN ISN'T SHOWING THAT IT IS COVERED EVEN THOUGH I HAVE THE EXACT SAME MOTOR, YEAR MAKE AND MODEL, AND ISSUES AS THE OTHERS. THIS IS NOT FAIR THAT I AM EXPERIENCE THESE ISSUES BUT THEY REFUSE TO FIX IT BECAUSE MY VIN ISN'T ON THE LIST!!! THIS IS VERY EXPENSIVE TO FIX AND IS DANGEROUS. I WAS DRIVING ON THE HIGHWAY AND COMPLETELY LOST POWER, I WAS ALMOST HIT BY ANOTHER VEHICLE WHILE I WAS TRYING TO FIND A PLACE TO GET OFF THE ROAD. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE WILL STALL WHEN I AM PULLING OUT , WHICH HAS LEFT ME STALLING IN THE MIDDLE OF THE ROAD ON MORE THAN ONE OCCASION. THIS IS MY PRIMARY VEHICLE AND I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS A DEFECT THAT HAS BEEN RECOGNIZED BY CHRYSLER GROUP AND YET THEY REFUSE TO FIX MY VEHICLE. THE EXTENDED WARRANTY WAS TO COVER THE PENTASTAR V6 3.6 LITER SIX-CYLINDER TO 10 YEARS OR 150,000 MILES WHICH EVER COMES FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190591March 21, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT HEARD LOUD, ABNORMAL NOISES COMING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. SMOLICH MOTORS (1865 NE HWY 20, BEND, OR 97701, (541) 389-1177) DIAGNOSED THAT THE CAMSHAFT AND LIFTERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190174March 20, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR WILL NOT TURN ON. ONE DAY IT URNS ON FINE NEXT DAY WONT TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190197March 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WITHIN LESS THAN A YEAR OF OWNING THE VEHICLE, THE TRACTION CONTROL AND ABS WARNING INDICATORS FLASHED. ALSO, THE BRAKE PEDAL SEIZED WHEN IT WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT HAD TO EASE OFF OF THE BRAKE PEDAL WHEN MAKING A STOP AND THEN CAUTIOUSLY APPLY THE BRAKE PEDAL AGAIN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190348March 20, 2019
AIR BAGS
THE AIRBAG SIGN SHOW UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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