Dodge Journey Complaints

5,556 consumer complaints on file.

#11195346April 10, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195405April 10, 2019
UNKNOWN OR OTHER
2009 DODGE JOURNEY HAS ISSUES STARTING INTERMITTENTLY. SEEMS TO BE AN ISSUE MANY PEOPLE POST ABOUT. IF YOU LET THE VEHICLE SIT FOR AWHILE IT WILL SOMETIMES START BACK UP. INSERTING KEY WILL MAKE IT POSSIBLE TO TURN ON LIGHTS, RADIO, ROLL DOWN WINDOWS, ETC, BUT THE VEHICLE WILL NOT START, ONLY CLICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195474April 10, 2019
UNKNOWN OR OTHER
MY WIFE CAR KEEP STARTING ON ITS OWN. SHE WAS AT WORK A FEW TIMES AND HER COWORKER INFORMED HER HER CAR WAS RUNNING. THERE'S NO LIGHT ON THE DASH THAT WOULD SAY WHAT CAUSES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194924April 9, 2019
ELECTRICAL SYSTEM
THE RADIO IN THIS VEHICLE OFTEN WILL MAKE A SUDDEN LOUD NOISE MID-MUSIC AND THEN SHUT DOWN THE SYSTEM ENTIRELY FOR ABOUT A MINUTE. IT THEN STARTS BACK UP AS NORMAL. THIS HAPPENS UNPREDICTABLY ABOUT ONCE A WEEK SINCE I PURCHASED THE VEHICLE AROUND NOVEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194939April 9, 2019
AIR BAGS, SERVICE BRAKES, WHEELS
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE AIR BAG WARNING INDICATOR ILLUMINATED. A LOUD ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927) DIAGNOSED THAT THE WHEEL WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194993April 9, 2019
SEATS
MY HEAD REST DEPLOYED WHILE I WAS STATIONARY IN THE DRIVE THROUGH LINE AT A FAST FOOD RESTAURANT (LUCKILY, IT DID NOT HIT ME IN THE BACK OF THE HEAD, BECAUSE I HAD LEANED FORWARD TO TALK TO THE RESTAURANT WORKER). AFTER RESEARCHING HOW TO FIX THIS/THE COST OF FIXING THIS, I SEE THAT THIS HAPPENS TO NEARLY EVERY DODGE JOURNEY. I FEEL THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194797April 8, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
MY CAR FAILS TO STAY STARTED WHEN STICKING THE KEY IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194447April 7, 2019
ELECTRICAL SYSTEM
FOR THE PAST 2 YEARS MY CAR HORN HONKS WHENEVER IT WANTS TO, IN TRAFFIC OR PARKED IN GARAGE. OTHER DRIVERS THINK I AM HONKING AT THEM (SO FAR NEITHER MY WIFE NOR I HAVEN'T ENCOUNTERED A DISGRUNTLED DRIVER). DODGE DEALERSHIP DOESN'T RECOGNIZE THIS AS AN SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194360April 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE REPLACED THE ALTERNATOR TWICE SINCE WE BOUGHT IT. BUT THE ENGINE LIGHT COMES ON , THE AND LIGHT COMES ON AND THE TRACTION LIGHT COMES ON. SOMETIMES THE JUST FLASH OFF AND ON. THEN THE NEXT TWO TO THREE DAYS THESE LIGHTS ARE PERSISTENTLY ON AND THE CAR DOES NOT WANT TO GO OVER 20 TO 30 MILES PER HOUR. TWO OF THE FOUR CYLINDERS SEEMS TO BE "MISFIRING" OR NOT FIRING AT ALL. ALL THESE THINGS ARE OBVIOUSLY HAPPENING WHEN YOU ARE DRIVING THE VEHICLE. AND SOMETIMES WHEN YOU ARE COMING TO A STOP SIGN OF TRAFFIC LIGHT, THE VEHICLE WILL JUST SHUTDOWN. THEN YOU HAVE TO TRY AND JUMP IT OFF FOR IT TO CRANK AGAIN....IF IT WILL CRANK AT ALL. HAD TO TOW IT TO A GARAGE FOR REPAIR ON MARCH 24, 2019. REPLACED THE BATTERY, ALTERNATOR(FOR THE SECOND TIME), AND SPARK PLUGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193983April 5, 2019
POWER TRAIN
TAKATA RECALL THERE'S A RECALL ON DODGE JOURNEYS 2009 AND THE SXT IS HAVING THE SAME EXACT PROBLEM. THE PCM IS DRAINING BATTERIES AND CAUSING MY TRUCK TO SHIFT HARD OR SHIFTS TO THE SECOND GEAR AND WON'T POWER PAST THAT. VERY CONCERNED BECAUSE MY WIFE IS PREGNANT AND SHE OFTEN HAS TO PRESS ON THE CONTROL BOARD FROM WORK TO GET THE TRUCK CRUNK. ONCE A WEEK SHE GETS A JUMP OFF BECAUSE THE MODULE DRAINS HER BATTERY. BECAUSE OUR VIN DOESN'T FIT THE RECALL NUMBERS IT WON'T GET FIXED BUT IT'S THE SAME PROBLEMS AS THE RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194074April 5, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND MIDDLE SEAT BELTS FAILED TO UNLOCK AND RELEASE. THE SEAT BELTS HAD TO BE CUT TO RELEASE THE OCCUPANTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409, (253) 475-7300) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN DODGE CHRYSLER JEEP RAM (950 HARTER PKWY, YUBA CITY, CA 95993, (530) 742-6406), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE CONTACT WAS REFERRED TO A LOCAL DEALER. ADDITIONALLY, A SPECIALIST WOULD BE SENT TO REVIEW THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194228April 5, 2019
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING SOUND WHILE BEING OPERATED. ALSO, THE VEHICLE LEAKED OIL, THERE WAS A HOLE IN THE TRANSMISSION, AND THE CHECK ENGINE WARNING INDICATOR AND BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SIERRA CHRYSLER DODGE (1305 MOUNTAIN AVE, MONROVIA, CA 91016) WHERE IT WAS DIAGNOSED THAT A NEW ALTERNATOR WAS NEEDED. THE ALTERNATOR WAS NOT REPAIRED; HOWEVER, THE TIMING BELT AND OIL LEAK WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO COMPENSATE THE CONTACT FOR THE REPAIRS. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193597April 3, 2019
ELECTRICAL SYSTEM
MY JOURNEY WAS WORKING FINE UNTIL A FEW MONTHS AGO, WHEN THE BATTERY SEEMINGLY DIED. I REPLACED IT (NO SMALL FEAT) AND ALL WAS GOOD FOR A BIT. NOW, EVERY THIRD DAY, I GO OUT AND THE CAR IS DEAD. THE BATTERY IS BRAND NEW, BUT THE CAR ACTS AS IF IT IS DEAD. I DISCONNECT THE NEGATIVE LEAD, [PUT IT BACK ON, AND VOILA, IT STARTS AGAIN. THE BATTERY IS FINE. AT LEAST FOR A DAY, AND THE REPEATS...OVER AND OVER. I TOOK IT IN FOR THE RECALL ON THE STEERING COLUMN ELECTRICAL ISSUE AND IT LASTED FOR A WEEK AFTER THAT, AND THEN DEAD AGAIN. I SEE THE FORUMS THAT SAY LOTS AND LOTS OF PEOPLE HAVE HAD THIS PROBLEM...HAS ANYONE ACTUALLY GOT IT FIXED IN WHICH IT HAS STAYED FIXED? SINCE DODGE REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM, WE ARE IN A BAD CATCH-22 IN WHICH THE DEALER CAN'T/WON'T FIX IT BECAUSE IF THEY ACKNOWLEDGE THAT THIS IS AN ISSUE, THEN THEY FEEL RESPONSIBLE FOR IT, WHICH THEY CAN'T /WON'T DO. SO I AM IN THE ENDLESS BACK-AND-FORTH WITH REPAIR PLACES, WHO I SUSPECT JUST DISCONNECT THE NEGATIVE TERMINAL, RECONNECT IT, CALL VICTORY AND CHANGE ME $200. I HAVE REPLACED STARTER, ALTERNATOR AND BATTERY 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193698April 3, 2019
ELECTRICAL SYSTEM
I HAVE JUST PAID TO HAVE MY GRANDSON'S DODGE JOURNEY REPAIRED. THE DEALER SAID THERE WAS A RECALL ON THIS PROBLEM BUT NOT FOR OUR VIN NUMBER. HE COULD NOT START THE VEHICLE AND THERE WERE MULTIPLE FLASHING LIGHTS. THEY FOUND WATER IN THE ABS UNIT, WIRE SHORTAGE GOING TO THE STARTER, THEY INSTALLED 68194693AF REPLACED THE ABS HYA UNIT AND MODULE AT A COST OF $577.50. THE TOTAL COST TO SERVICE THE CAR TO MAKE IT START WAS $1218.55. I CONSIDER THIS TO BE A SAFETY HAZARD FOR A COLLEGE STUDENT THAT DEPENDS ON A SAFE CAR. THE VEHICLE STARTED CUTTING OUT ON THE INTERSTATE WITH THE CAR GOING 65-70 MPH. HE PULLED INTO HIS DRIVE AND TURNED THE IGNITION OFF, LIGHTS STARTED FLASHING AND HE COULD NOT RESTART THE VEHICLE. IT WAS TOWED TO THE DEALERSHIP BY AAA AND WAS THERE FOR 4 WEEKS. IT WAS PICKED UP TODAY 4/03/2019. THE DATE IT HAPPENED IS AN ESTIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193353April 2, 2019
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN INSERTING THE KEY FOB IN THE IGNITION SOMETIMES, THE CAR MAKES A CLICKING SOUND & WON'T START. TO GET THE CAR TO START WHEN THIS OCCURS, YOU HAVE TO PUT THE CAR IN NEUTRAL, PUT YOUR FOOT ON THE BRAKE & TURN THE KEY FOB & IT FINALLY STARTS - RIDICULOUS. THE KEY FOB WAS REPLACED WHEN WE RECEIVED THE RECALL NOTICE.AWHILE AGO. RECALL NOTICE #11V-139. THIS ISSUE IS VERY ANNOYING & NEEDS TO BE RECTIFIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193356April 2, 2019
AIR BAGS
RECALL - #R03 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193357April 2, 2019
STEERING
RECALL NOTICE - #S08 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193425April 2, 2019
UNKNOWN OR OTHER
MY 2015 DODGE JOURNEY WONT START. I CHANGED THE BATTERY AND STARTER AND STILL NOTHING. I HEAR ONE CLICK WHEN I TRY TO START IT BUT IT WONT TURN OVER AND START. IT TELLS ME THAT MY CAR IS NOT IN PARK BUT IT WONT START. THEN ONCE IT STARTED, IT DIED WHILE I WAS DRIVING DOWN THE STREET. WHATS GOING ON WITH MY TRUCK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193489April 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CHARLES CAPPER FORD INC (409 N HIGHLAND ST, WILLIAMSBURG, IA 52361, (319) 668-1910) DIAGNOSED THE VEHICLE, BUT COULD NOT LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192900April 1, 2019
ENGINE
TODAY WHEN WE DRIVE ON THE INTERSECTION OF STREET IN A CITY, THE CAR'S ENGINE STALLED TWICE AND THE STEEL WHEEL CAN NOT WORK. IT IS VERY DANGEROUS AND MAY CAUSE TRAFFIC ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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