Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10225359April 22, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE FAILURE OCCURRED AT BOTH LOW AND HIGH SPEEDS. THE DEALER STATED THAT THE AIR BAG MODULE FAILED AND WAS NOT INCLUDED IN ANY RECALL. THE CONTACT PAID FOR THE REPAIRS IN FEBRUARY OF 2006. THE FAILURE CEASED FOR APPROXIMATELY TWO YEARS, BUT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY AGAIN IN MID-MARCH OF 2008. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW PASSENGER SIDE AIR BAG MODULE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THROUGH ONLINE RESEARCH, SHE DISCOVERED A RECALL FOR THE SAME FAILURE, BUT A DIFFERENT VEHICLE YEAR. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 63,907.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225432April 22, 2008
STEERING:RACK AND PINION
TOOK MY 2005 DODGE GRAND CARAVAN TO THE DEALER FOR AN OIL AND FILTER REPLACEMENT AND WAS TOLD THAT I HAD A LEAK RACK AND PINION STEERING ASSEMBLY. NEVER HAD A PROBLEM WITH THE STEERING, AND NO LEAKS ON MY GARAGE FLOOR, BUT THE DEALER REP INSISTED THAT THIS WAS A PROBLEM THAT COULD GET WORSE. PART IS BACK-ORDERED, WHICH MAKES ME WONDER IF THIS IS A COMMON PROBLEM THAT NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225268April 21, 2008
STRUCTURE:BODY:ROOF AND PILLARS
CRACKS IN ROOF UNDER PLASTIC MOLDING. DEALER REFUSED TO ASSIST WITH REPAIRS, OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225178April 20, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 2005 DODGE GRAND CARAVAN. IT HAS POWER DOOR LOCKS. THE LOCKS WILL NOT OPERATE FROM INSIDE THE VEHICLE OR FROM THE KEYCHAIN. NOT BEING ABLE TO LOCK AND UNLOCK THIS VEHICLE MAKES IT VERY DIFFICULT WITH TWO YOUNG CHILDREN. THE SAFETY FEATURE THAT LOCKS THE DOORS WHEN THE VEHICLE IS GOING OVER 18 MPH IS ALSO NOT WORKING. THE ONLY DOORS THAT HAS KEY UNLOCK ARE THE DRIVER DOOR AND THE REAR DOOR. I HAVE FOUND A WEBSITE THAT HAS MANY OTHERS WITH THE SAME PROBLEM. THIS SHOULD BE RECALLED. PLEASE LOOK AT THIS WEBSITE, AND HELP US GET THIS FIXED. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/CARAVAN/2005/ELECTRICAL/POWER_DOOR_LOCKS_QUIT_WORKING.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224691April 16, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHEN THE CONTACT TURNS THE VEHICLE, HE HEARD A SQUEAKING SOUND UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS SERVICED EACH TIME. THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 70,300 AND FAILURE MILEAGE WAS 5,000. THE CONSUMER RECEIVED A SAFTEY RECALL NOTICE IN THE MAIL REGARDING THE POWER STEERING HOSE AND A POSSIBLE FIRE. THE CONSUMER STATED THE PROBLEM HAS NOT BEEN FIXED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224717April 16, 2008
SUSPENSION
MY CAR WAS JUST IN A MINOR FRONT END ACCIDENT DURING A SNOWSTORM. WHAT SHOULD HAVE BEEN MINOR FRONT END REPAIRS NOW IS RESULTING IN A BIG ISSUE FOR MY FAMILY. MY VAN WAS IN GOOD CONDITION. I AM THE 2ND OWNER. THE MECHANIC, WHILE INSPECTING THE VEHICLE, FOUND A BROKEN DRIVERS SIDE SHOCK TOWER. THIS IS DAMAGE IS NOT COVERED BY INSURANCE SINCE IT IS CAUSED BY RUST AND IS A COMMON ISSUE WITH THESE VEHICLES. HAD IT NOT BEEN COMMON, ALLSTATE WOULD NOT HAVE HAD THIS LOOPHOLE AND THE COST TO REPAIR THE SHOCK TOWER WOULD HAVE BEEN COVERED. I AM FINDING, THROUGH RESEARCH, THAT THIS FLAW IN CHRYSLER VEHICLES IS VERY COMMON, YET HAS NEVER BEEN RECALLED BY CHRYSLER. ON THE WEB I SEE BLOG AFTER BLOG ABOUT THIS DEFECT YET CHRYSLER DOES NOT DEEM IT NECESSARY TO RECALL. I WAS TOLD THAT THIS REPAIR IS ROUGHLY $3000 EACH SIDE! THAT IS 3/4 WORTH THE VALUE OF MY CAR. I THOUGHT THIS VAN WOULD BE WITH MY FAMILY FOR A DECADE, BUT I ONLY HAD THE VAN FOR 3 YEARS! DUE TO THIS FLAW IN THE VEHICLE, IT WILL BE SOLD FOR PARTS. I CANNOT AFFORD THE REPAIR COSTS. SINCE I AM A SINGLE MOM OF FOUR, JUST LAID OFF TWO WEEKS AGO, THIS "FLAW" OF CHRYSLER'S DODGE GC WILL COST ME MORE THAN JUST ITS REPLACEMENT VALUE. THIS IS WRONG. KNOW OF ANY CLASS ACTION SUITS AGAINST CHRYSLER FOR THE SHOCK TOWER FLAW? THEY HAVE ISSUED A TSB # 23-044-02 ON OCTOBER 14, 2002. SO THEY HAVE BEEN AWARE OF THIS PROBLEM FOR YEARS AND YET IT CONTINUES. THANKS FOR YOUR HELP. SINCERELY, LAURA HOSKE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224560April 15, 2008
STEERING:RACK AND PINION:RACK
AROUND 37,000 MILES A WHINING NOISE STARTED COMING FROM THE FRONT ON MY 2006 DODGE GRAND CARAVAN. AFTER JUST SPEAKING TO THE DEALERSHIP MECHANIC ON THE PHONE, HE KNEW IMMEDIATELY WHAT THE PROBLEM WAS, THE RACK AND PINION WAS LEAKING STEERING FLUID. THIS ISSUE HAS BEEN COMMON ENOUGH THAT THE PARTS HAVE BEEN CONSTANTLY ON BACK ORDER. AFTER RESEARCH ONLINE I HAVE FOUND MANY OF THE SAME COMPLAINT. HOW MANY COMPLAINTS DOES IT TAKE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224278April 12, 2008
ENGINE AND ENGINE COOLING
THE SERPENTINE BELT CHRONICALLY HAS FALLEN OFF AND BEEN REPLACED ON THE CAR. IT HAS FALLEN OFF TWICE IN THE FIRST YEAR THAT WE PURCHASED THE CAR NEW. WHEN IT FALLS OFF, THERE IS NO POWER STEERING. FORTUNATELY UP TO THIS TIME MY WIFE WAS NOT DRIVING HIGHWAY SPEEDS. IT IS A FATALITY WAITING TO HAPPEN WITH THIS DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224173April 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL INTERMITTENTLY FAILS. THE DEALER ATTEMPTED TO LOCATE THE FAILURE, BUT TWO YEARS LATER, THE FAILURE RECURRED FOR THE FOURTH TIME. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN BECAUSE THE SPEEDOMETER WAS THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223785April 9, 2008
ENGINE AND ENGINE COOLING
CLUNKING NOISE FROM UNDER VAN WHEN BREAKING HARD. ONLY HEARD 1 TIME IN EITHER DIRECTION. MISSING BOLTS IN CENTER OF CRADLE (ENGINE MOUNT). BOLTS WERE REPLACED AND TIRE ALIGNMENT WAS ADJUSTED AS IT HAD ALSO CHANGED. CHRYSLER, AS A GOOD WILL GESTURE, REFUNDED THE COST OF THE REPAIR, WHEEL ALIGNMENT AND PARTIAL COST OF THE 4 TIRES WORN ON THE OUTSIDE EDGE SIDE EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223788April 9, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT HAD THE VEHICLE REPAIRED ACCORDING TO RECALL NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) IN 2005. WHILE DRIVING APPROXIMATELY 35 MPH, HE SMELLED A MILD BURNING ODOR. MINUTES LATER, HE NOTICED SMOKE RISING FROM THE FRONT END OF THE VEHICLE. SECONDS LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE MAJORITY OF THE VEHICLE WAS DESTROYED AND IT WAS TOWED TO HIS RESIDENCE. AN INVESTIGATOR FROM THE FIRE DEPARTMENT CONCLUDED THAT THE FIRE BEGAN NEAR THE FUEL LINES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STILL HAS POSSESSION OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10223686April 8, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED THAT THE SERPENTINE BELT WAS DISCONNECTED. THE VEHICLE HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223544April 7, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER DOOR LOCK FAILURE - 6TH OCCURRENCE. VEHICLE DOOR LOCK SWITCHES / REMOTE UNIT FAIL TO OPERATE DOOR LOCKS. THIS IS THE SECOND OCCURRENCE THIS YEAR. SAFETY ISSUE AS CHRYSLER OUTFITTED VEHICLE WITH ONLY A DRIVERS SIDE KEY-OPERATED DOOR LOCK. ALL OTHER LOCKS ARE CONTROLLED ELECTRONICALLY. SAFETY CONCERN IS AT TIME OF VEHICLE CRASH, DOORS MUST BE MANUALLY UNLOCKED. CHILDREN IN THE BACK MAY NOT KNOW HOW TO UNLOCK THE CAR MANUALLY SINCE CHILDREN ARE USED TO AUTOMATIC CONTROLS. CALLED CHRYSLER ON 4/7/08. CHRYSLER REFUSED TO ACKNOWLEDGE THAT THIS IS AN ONGOING PROBLEM WITH THEIR VEHICLES, OR THAT SAFETY IS SOMEHOW IMPACTED BY THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223442April 5, 2008
LATCHES/LOCKS/LINKAGES
ELECTRIC LOCKS FAIL AND DISABLE THE ELECTRIC DOORS, AUTOMATIC LOCKING, AND KEY FOG LOCKING AND UNLOCKING. THE DOORS FAIL TO LOCK AT 20MPH , THEREFORE YOU THINK YOUR DOORS ARE LOCKED AND THEY ARE NOT. ALSO, PRESSING THE FOB. SOUNDS THE HORN, BLINKS LIGHTS, BUT DOORS ARE NOT LOCKED, ALTHOUGH YOU THINK THEY ARE. THIS IS A SOFTWARE PROBLEM IN THE BCM, THEY HAVE A TSB FOR IT, BUT REFUSE TO FIX IT BECAUSE WARRANTY HAS EXPIRED. THIS IS FAULTY SOFTWARE AT MANUF, AND A SAFETY ISSUE, CHRYSLER SHOULD STAND BEHIND THEIR OWN MISTAKES AND SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223418April 4, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAGS SENSORS FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223417April 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY 10 YEAR OLD DAUGHTER ACCIDENTALLY KNOCKED THE SHIFTING LEVER OUT OF PARK WITH OUT HER FOOT ON THE BRAKE. THE VAN WENT IN TO NEUTRAL AND CAME DOWN OUR DRIVE WAY AND HIT A SNOWBANK COMING CLOSE TO A FOOT FROM HITTING MY HOME. THE DOOR HIT MY HUSBAND'S TRUCK AND CRUSHED THE DRIVERS SIDE DOOR ON THE VAN INTO THE FENDER. THE LIFT GATE ON THE BACK CAVED IN. LUCKILY MY DAUGHTER WAS ABLE TO GET OUT FROM BETWEEN THE DOOR AND THE VAN BEFORE IT ROLLED. IT NEVER SHOULD HAVE SHIFTED WITH OUT THE BRAKE BEING PRESSED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10223246April 3, 2008
SUSPENSION:FRONT
I RECENTLY BECAME AWARE OF THE PROBLEMS WITH CHRYSLER MINIVANS REGARDING THE DESIGN OF THE STRUT TOWERS. I OWN A DODGE GRAND CARAVAN. AFTER DOING RESEARCH ON THE INTERNET AND SPEAKING WITH MULTIPLE REPAIR SHOPS, IT IS UNFATHOMABLE TO ME THAT THESE WERE NOT RECALLED. THE DANGER FROM WHAT IS CLEARLY A DESIGN FLAW, SHOULD HAVE BEEN ADDRESSED BY THE COMPANY - ESPECIALLY WHEN MINIVANS ARE OFTEN USED TO CARRY CHILDREN AROUND. UNLESS, OF COURSE, YOU DON'T MIND DRIVING AROUND KNOWING YOUR FRONT SUSPENSION MECHANISM COULD PUSH UP THROUGH THE HOOD. IMAGINE BEING ONE RAILROAD TRACK AWAY FROM SUCH A DISASTER AND NOT EVEN KNOWING IT. I BELIEVE THE YEARS AFFECTED WERE 1996-2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223264April 3, 2008
SUSPENSION:FRONT:STABILIZER BAR
DODGE GRAND CARAVAN SPORT 2002 SWAY BAR BUSHING MOUNT WEARS OUT PREMATURELY AND CAUSES EXTREME DEGRADING IN VEHICLE HANDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223099April 2, 2008
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAD THE POWER STEERING UPPER HOSE RECALL DONE BACK IN MAY OF 2005. BEFORE THEN I WAS NOT HAVING ANY TROUBLE WITH NOISE. SINCE THE RECALL WORK WAS DONE I AM HAVING ONGOING NOISE FROM MY POWER STEERING. I HAVE TAKEN IT BACK ASKING ABOUT THE NOISE. I WAS TOLD THAT THE ENGINEERS KNEW ABOUT THE NOISE AND WERE WORKING ON IT. LAST WEEK, MARCH 27, 2008, I TOOK IT IN TO HAVE SOMETHING DONE. I WAS TOLD THAT THE PROBLEM CAN'T BE FIXED HOWEVER, IF I WAS WILLING TO HAVE IT FLUSHED FOR ABOUT $150.00 THAT THIS MIGHT HELP WITH NO SURE GUARANTEE THAT IT WOULD IMPROVE. I THINK THE TECH MIGHT HAVE NOT PROPERLY FOLLOWED THE PROCEDURE TO FIXED THE RECALL WHICH HAS RESULTED IN THE CONTAMINATION OF THE POWER STEERING FLUID. THIS HAS CAUSED ME THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223170April 2, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE ONLY HAS 42,000 MILES ON IT AND THE AIR BAG SENSOR HAD TO BE REPLACED. AIR BAG LIGHT WENT ON FOR NO APPARENT REASON. I UNDERSTAND THAT THE 2005 DODGE CARAVAN HAD A RECALL FOR THIS ISSUE. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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