Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11520212May 3, 2023
POWER TRAIN
Vehicle started making whining sound on acceleration. Took in to dealer and they diagnosed the transmission pump had failed. Recommended transmission replacement due to damage from failed pump. Pump was recalled in campaign 16V461000 but my VIN is not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519995May 2, 2023
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2014 Dodge Grand Caravan. The contact stated the key fob remained stuck in the ignition. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown component on the dashboard to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520093May 2, 2023
UNKNOWN OR OTHER
The rear drivers sliding door would not unlock or open, both manually, or with the electronics. If I were carrying passengers, they would have not been able to exit the vehicle through that door (except the window). The actuator was bad, and I ended up having to take it to the dealer to have it repaired. This is a known issue with the 2017 Dodge Grand Caravan RT . I have a 2017 Dodge Grand Caravan XLT (better trim package/enhancements) and yet, this was not covered under the NHTSA "Extended Warranty" for this van. My van has less than 70 miles on it, and is in great condition with no accidents. The door on the van had the "chattering" noise described, and occassionally not close. This is similar to other Dodge owner experiences. I find it hard to believe that my Van isn't covered under this warranty, and so it cost me over $1100.00 for the repair. I would like to be reimbursed for this issue and am attaching my invoice from the dealer as proof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520109May 2, 2023
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle was losing motive power intermittently. The contact stated shifted to park(P) and turning off and restarted the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel lines, spark plugs, and throttle body needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a local dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The contact was made aware of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable. The consumer stated that they paid out of pocket for repairs according to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519817May 1, 2023
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side door failed to open as needed. The vehicle was taken to the dealer, where it was diagnosed that the rear driver's side door actuator motor had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519838May 1, 2023
STRUCTURE:BODY
driver's side back door is stuck in the closed position. Unable to open from outside, unable to open via key fob and unable to open from roof panel. The lock appears to be in between the lock and unlock position. From my understanding its the actuator that needs to be replaced. This door has not been used near as often as the passenger back door and it has no issues. I see online where lots of people with different year models having this same issue. Some have recvd a letter of recall however I have not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519878May 1, 2023
AIR BAGS
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the SRS warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic rewired of the air bag wiring harness, but the failure reoccurred. The vehicle was taken to the independent mechanic a second time, and the mechanic stated that the wiring harness needed to be replaced and advised the contact to reach out to the local dealer. The dealer was contacted, and the dealer stated that the wiring harness was being redesigned because the older model was not functioning correctly. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519689April 30, 2023
ENGINE
Ticking in engine, engine seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519545April 29, 2023
POWER TRAIN
Loss of forward motion. Engine revs but no forward motion or surges then looses forward motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519384April 28, 2023
UNKNOWN OR OTHER
Hood latch bolts fell out while driving and the hood flew up and broke the windshield. I was going down a hwy 60mph raining at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519539April 28, 2023
SEATS
The passenger side head rest "deployed" while sitting still at the gas pump. My great niece was reclined and when she raised the seat back up, it popped out and hit her in the back of the head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519223April 27, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while starting the vehicle, the contact detected an abnormal winding sound from either the transmission or the engine. After the vehicle warmed up, the sound diminished. The contact called the local dealer who recommended an engine replacement. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519109April 26, 2023
POWER TRAIN
Vehicle has been well maintained. It has 71,xxx miles. With no warning or indication of problems, we had complete transmission failure. It worked fine, we exited highway and it was noisy. Within 2 miles, the transmission was slipping (jerking van) and then totally went out (won't accelerate at all). Still no warning lights. Towed and repair center said complete transmission failure. Looking online, this has happened to multiple people in very similar fashion (no indication of issue to being undriveable within minutes). For a vehicle with 71,xxx miles and being 3 years old, this is terrible...still a substantial loan in place :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519142April 26, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door failed to unlock as designed. The contact that stated that she attempted to unlock the door using the key fob and manually from the inside and outside the vehicle however, the door failed to unlock as designed. Additionally, the contact stated that prior to the door failing to unlock, she had heard a buzzing sound while operating the sliding door. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518671April 24, 2023
ELECTRICAL SYSTEM
While driving at normal speeds, the van shuts down. This is an obvious safety issue when operating the vehicle. A local dealer inspected the van and reproduced the error. They identified the issue with the ignition starter. There are no warning or alerts prior to the vehicle malfunction. The part number identified as being defective is 68105738AF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518684April 24, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door failed to open using the remote or manually. The vehicle was taken to the dealer however, the failure cause was not diagnosed due to the cost of the diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was 42,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518744April 24, 2023
ELECTRICAL SYSTEM
The front passenger door started to not unlock when using the fob. Now it won't lock or unlock at all. Starting this week the front driver-side door started to have the same issue. Will not lock or unlock when using the fob.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518539April 23, 2023
ENGINE
On the freeway the vehicle started jerking, having delayed acceleration, making it unable to safely drive. I pulled off the road immediately before an accident was caused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518543April 23, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Faulty lock actuator on driver’s side sliding door. I could not get my child unbuckled and out of the vehicle without climbing all the way in to the van from the other side. I looked it up and it seems this is a well known problem to Dodge. This is incredibly unsafe and concerning!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518544April 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is a faulty lock actuator in the sliding door. My door is suddenly stuck closed and I could not open it. My child was inside and I could not get my child out of her car seat without having to climb all the way into the van from the other side. This is incredibly unsafe and concerning. And apparently it is a well known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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