Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11516146April 9, 2023
ELECTRICAL SYSTEM
The power locks in each door have failed and no door is accessible from the outside with exception to the drivers side front door. I am no longer able to open the passenger door nor the drivers side and passengers side sliding doors. This began while my kids were in the van and they were unable to get out without climbing through the van. The lock actuators in every single door have failed. There does not seem to be a root cause. I locked the van one evening and found the drivers side door no longer unlocked with the fob. Shortly after, the passengers side door lock failed altogether. As of tonight, both sliding doors cannot be unlocked and are jammed shut. There is no damage, this just appears to be a mechanical failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515332April 4, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
Passenger sliding doors will not open. In december 2021 Dodge dealership seemingly fixed issue. It is now 2023 and the doors will not open again. This is very dangerous as I have two small children. The costs for these repairs were very expensive and unfortunately hasn't even lasted 2 years. I now have to pay out of pocket thousands for an issue that is completely mechanical and dealer issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514376March 29, 2023
STRUCTURE:BODY
In June 2022 the driver's side sliding door became stuck in the locked position. It was difficult to get my young children in/out of the vehicle safely. I took the van to the dealership where I was charged over $900 to have the actuator replaced (See attached). From doing research online, I see that there is a known issue with this specific part for vehicles produced in 2015-2017 and an extended warranty was given to those vehicles because it was found to be unsafe. (NO. D-21-15 see attached) Unfortunately, my vehicle was produced in November 2017 and the extended warranty only covers vehicles up to January 2017. From my understanding, this part is not supposed to break or have to be replaced. The problem with this piece of the vehicle is clearly still an issue with vehicles produced after January 2017. As of Sunday, March 26, 2023 I am now having the same issue AGAIN with the other passenger side sliding door and will need the actuator replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514414March 29, 2023
AIR BAGS
I was loading my dog into the driver's side door of my Grand Caravan when I heard a pop next to my head. When I started looking around I discovered that my driver's seat headrest had split apart. I was seconds away from driving. This just happened this morning before work so I have not had a chance to take it to a dealership. There were no warning lights prior to this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513915March 27, 2023
ELECTRICAL SYSTEM
Every time I open the door - either from the inside, or the outside, or even using the automatic opener from the keyring there is a loud buzzing sound. It's a risk as I am not sure that the door is working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513749March 25, 2023
UNKNOWN OR OTHER
The passenger side sliding door lock actuator seized, forcing the door to be stuck closed in a locked position. I tried unlocking via the key fob, the door power lock controls, and manually unlocking the lever on the door. None worked. If I had gotten into an accident or had another emergency when this failed, I would not have been able to get the door open to get my toddler out of his car seat. When I looked online, I saw that this was a common issue, but no recall has been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513048March 21, 2023
SERVICE BRAKES, ENGINE
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH, the brake pedal was depressed, and the vehicle slid to the left. The contact described the move to the left, as if she was turning the steering wheel, but she was not. Additionally, while driving from a standing stop, the rear tires was spinning as if she had applied the brakes before the vehicle jolted forward. The contact stated that the engine was making abnormal sounds and the vehicle was vibrating. The contact stated no warning light was illuminated. The contact had taken the vehicle to several independent mechanics who could not determine the cause of the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512777March 20, 2023
POWER TRAIN
Transmission leak leading to transmission needing to be rebuilt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512232March 16, 2023
ENGINE
We own a 2017 Dodge Grand Caravan with 72k miles on it. In February of 2023 we started to notice it did not seem as responsive on acceleration; it was especially noticeable on highway entrances ramps. Shortly after, the check engine light came on. We took it in to a local repair shop and were advised we needed spark plugs and coils replaced, but that did not solve the issue, and said we would need to take it to a dealer. We took the vehicle to our local Dodge dealership, and after ~$900 in diagnostics, they advised we would need an entire new cylinder, as the old one had been warped. A vehicle with only 72k miles should not need a new cylinder, the folks at the dealership even admitted as much. The total repair ended up costing ~$4k. I did some research and found the 2011-2013 Grand Caravans had a recall for the exact same issue, and after searching through the various complaints on the NHTSA website for the 2017 model, it seems clear this is still an issue. This is clearly an issue with the manufacturing process that has existed since 2011, and a new recall should be issued for Grand Caravans through at least 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511944March 15, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Drivers door lock actuator failed. Drivers door will not lock automatically when driving. The door can be locked and unlocked manually from the inside, and by the key from the outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511958March 15, 2023
POWER TRAIN
Transmission started whining and lost power getting stuck in a high rev. Car had no power to wheels and then engaged while still at high rev almost causing accident. Chrysler has recall s44 for this issue but claims does not apply to my van. Damaged transmission pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511690March 14, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
It started out as the van would not start almost everytime I got ready to leave and would have someone jump my battery, and it would start right back up. after a few weeks of having to do this, i had help jumping my battery once again but this time my wind shield wipers wouldnt shut off resulting in me having to take the fuse out and back in when it rains. when this happened the what i believe is called the "multi functional shift " (the stick on the left side of steering wheel that controls my wipers, wiper fluid, turn signals, bright lights, etc.) completely stopped working with no sign of it having problems previously. Along with that the stereo keeps flickering and switching channels on its own. Lastly, when i am pumping gas, i can barely pull up the trigger without the pump shutting off like as if my tank was full. This has all happened in the last 6 or 7 months or so and has not yet been investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511735March 14, 2023
AIR BAGS, STEERING: STEERING WHEEL/HANDLE BAR
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-396.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511494March 13, 2023
AIR BAGS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 65 MPH, the driver’s side headrest air bag deployed. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 71,501.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511550March 13, 2023
AIR BAGS
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the passenger's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,164.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511432March 12, 2023
UNKNOWN OR OTHER
Can just does every month or so. Starts again in about 30 minutes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511332March 11, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
Actuator failed and car makes a loud buzzing sound when locking or unlocking the door. Back driver-side door won't open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511366March 11, 2023
ELECTRICAL SYSTEM
TPIM is going on it causing fault codes that won't clear causing to fail inspection. Chrysler Dodge has known about defective TPIM for years and chose not to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511018March 9, 2023
SEAT BELTS
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the second-row driver’s side seat belt malfunctioned and failed to unlock, causing the child to become entrapped in the car seat. With help from a family member the contact was able to eventually maneuver the child out of the car seat. During the failure, the child had stomach pains. No medical treatment was required. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510924March 9, 2023
UNKNOWN OR OTHER
Key stuck in the ignition does not turn properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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