Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11524028May 26, 2023
ENGINE
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at 60-65 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523732May 24, 2023
UNKNOWN OR OTHER
Sliding door lock actuator failed to open door. I noticed a buzzing sound when opening recently and now it is shut down, it cannot open. I provided these two reports for your reference, and I need you to help me for Dodge to repair my vehicle. I filed complaint with the Texas Office of the Attorney General.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523535May 23, 2023
ENGINE
The contact owned a 2014 Dodge Grand Caravan. The contact stated while her daughter was driving at approximately 55 MPH the vehicle stalled. The contact stated that the daughter lost power steering and crashed into a highway barrier on the passenger side. The contact stated that the damage was from the front fender to the rear fender. The contact stated that all the air bags had deployed. The contact stated that the daughter did not notice any warning lights. The contact stated that she had experienced the vehicle stall failure and that failure was intermittent and had occurred while she had been driving on three separate incidents. The contact stated that the police were on the scene and issued a report. The contact's daughter was not taken to a hospital emergency room and was only shaken up. The contact advised that the vehicle was towed to an impound lot. The contact was advised by the police that the vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11523124May 21, 2023
ELECTRICAL SYSTEM
The actuators on the front door and one sliding door are not working. This causes my rear doors to not lock. A child could open the door while the car is moving since it is not able to be locked. A similar issue was investigated and a longer recall period was provided for 2015-2017 grand caravans, but this is obviously an issue with 2018s as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523020May 20, 2023
SEATS
The active headrest deployment activated but our vehicle did not experience any collision that should have activated this feature. This happened while the vehicle was stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522789May 19, 2023
POWER TRAIN
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while depressing the accelerator pedal, the vehicle failed to properly shift gear. The vehicle started to shift gear at approximately 50 MPH. There was an abnormal winding sound detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the third and fourth gear were inoperable. There were no shavings in the engine. The dealer recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522824May 19, 2023
UNKNOWN OR OTHER
The rear driver side sliding door locks seized and the door can not be unlocked via the power locks nor can it be unlocked manually. The door is stuck shut. This issue occured under 60k miles and the door is no longer functional at all. The same issue occured 3 years prior on the passenger side and it was repaired under warranty. The vehicle is no longer under warranty for the second failure. I owned a 2012 Dodge caravan previously and the exact same issue occured on both sliding door locks about a year apart from each other. The repair bill for each was 1,000 dollars to replace a defective actuator. The door locks actuators on the dodge Grand caravan are defective and present a risk of siezing at any time, trapping rear passengers in the vehicle. There is no known way to unlock the doors either manually or electronically outside of a 1,000 dollar repair once the issue occurs. There was no audible or visual warning prior to the occurance in all four cases. The locks just suddenly seized. Google search reveals the issue happens at a high frequency with the dodge Grand caravan. Age of vehicle does not seem to be a determing factor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522847May 19, 2023
ELECTRICAL SYSTEM
The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while driving at various speeds, a lanyard and other objects struck the key and the ABS and check engine warning lights briefly illuminated and the vehicle lost motive power. The contact pulled over, turn off and restarted the vehicle. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was then taken back to the independent mechanic, where it was diagnosed that the wireless ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522914May 19, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to decelerate while the accelerator pedal was depressed. The contact stated that the RPM’s increased and the engine revved. The contact stated that his wife veered the vehicle off the road and the vehicle stalled. The check engine warning illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 87,393.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522946May 19, 2023
AIR BAGS, UNKNOWN OR OTHER
While I was driving my headrest exploded. Causing a loud noise and my neck hurts with nausea and dizziness. It was so scary and painful. Something about AHR problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522524May 17, 2023
ENGINE, UNKNOWN OR OTHER
The Oil Filter Housing Unit was loose, causing oil to slow-leak into the spark plugs, resulting in my engine misfiring. According to the mechanic that worked on my vehicle, this is common in a lot of newer vans like the Caravan and the Chrysler Town And Country. I ended up having to pay about $900 to have the spark plugs and the Oil Filter Housing Unit replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522302May 16, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle would stall as the RPMs would surge and the vehicle would fail to accelerate upon depression of the accelerator pedal. The contact stated that her check The contact called two dealers and was informed by both engine had only appeared once on the instrument panel. dealers that her vehicle was not apart of NHTSA Campaign Number: 16V461000(Power Train). The manufacturer was also notified of the failure and was given the same information as the dealer. The transmission was replaced by an independent mechanic. Despite the transmission replacement, the contact had taken the vehicle back to the independent mechanic three times as the failure persisted and transmission fluid began to leak from the transmission. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522096May 15, 2023
UNKNOWN OR OTHER
The passenger sliding door on the driver’s side will lock up and has no mechanism that allows me to open/close the door manually. Essentially my passenger(s) are stuck on that side. I cannot use the overhead button near the rear view mirror or the button on the back near the door. I have tried to manually open the door and it does nothing either. This seems like a safety hazard that the door lock will not release up either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521640May 12, 2023
POWER TRAIN
64398 miles, transmission failure. Complete failure in about 5 miles from first hearing a whining type noise till barely being able to move. Dealership said not covered under warranty because we are 4398 miles over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521320May 10, 2023
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving 45 MPH, the battery warning light illuminated. The contact was able to continue driving to his residence. The contact inspected the vehicle and noticed that the alternator was burned and needed to be replaced. The contact towed the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 99,938.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521226May 9, 2023
STRUCTURE:BODY:DOOR
At 65+ the back door alarm sounds and keeps sounding when doing freeway speeds.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11521244May 9, 2023
ENGINE, POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520847May 7, 2023
STRUCTURE:BODY
No warning lamps. I managed to reset the actuator but it jammed up again. The doors won't unlock or lock depending on the position the actuator failed in. I haven't taken this to a dealer, but based on several videos and forum questions I was able to self diagnose and reproduce the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520550May 5, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There are multiple whirring and clicking noises in the walls of the cargo area, mostly in passenger side. This happens when I lock/unlock the auto, and close the doors. I also hear what sounds like a moan coming from the dash, at least 2-3 times after I've closed and locked it, from the inside. I just purchased it used, with around 98k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520633May 5, 2023
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. While the vehicle was coasting, the contact was able to place the transmission shifter into neutral(N) and restart the vehicle to continue driving. The failure recurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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