Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10494980January 28, 2013
POWER TRAIN
WAS DRIVING THE VAN ABOUT APPROX 35 MPH IN A SNOW STORM WHEN IT STARTED TO SLIDE, I ACCELERATED TO KEEP FROM SPINNING OUT AND THE TRANSMISSION LET GO..TOOK IT TO THE TRANSMISSION SHOP THAT PUT IT IN AND THEY SAID THE SPIDER GEARS WERE "WELDED" TO THE SHAFT AND IT CAUSED THE SHAFT TO BREAK..THIS IS THE SECOND TRANNY WE PUT IN THIS VAN FOR THE SAME THING. MANUFACTURE DEFECT..THEY SHOULD PAY FOR THE NEW TRANNY.. IT COST ME OVER $1950 TO PUT THIS TRANNY IN AND IT IS A REBUILD FROM ADVANCED AUTO..THEY SAID ITS A MANUFACTURE REBUILD..ALSO, THE SWITCH FOR THE HEADLIGHTS IS VERY LOOSE AND YOU HAVE TO PLAY WITH IT AND GET IT IN A CERTAIN POSITION TO GET THE LIGHTS TO STAY ON. YOU HAVE TO TURN THEM ALL THE WAY TO THE RIGHT THEN PULL IT OUT A LITTLE THEN IT WILL STAY ON.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494809January 26, 2013
WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE WINCH CARRIER FAILED CAUSING SPARE TIRE TO COME LOOSE. SPARE TIRE STRUCK THE LEFT REAR WHEEL AND CAUSED A BLOW OUT. INSPECTION OF THE WINCH REVEALED A FRAYED STEEL CABLE WITH THE ENTIRE "DOG BONE", CARRIER ASSEMBLY, AND SPARE TIRE MISSING. SPARE TIRE AND CARRIER ASSEMBLY WAS NOT ABLE TO BE RECOVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493748January 22, 2013
TIRES
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN EQUIPPED WITH KUMHO KH25 TIRES, SIZE 235/60R/16. THE CONTACT STATED THAT THE DRIVER FRONT AND REAR TIRES FLATTENED WITHIN A WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE TIRES AND STATED THAT AIR WAS ESCAPING FROM THE SEAMS ON THE SIDES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER RETURN THE TIRES IN ORDER TO RECEIVE A CREDIT. THE TIRES WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 39,000. THE DOT WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493435January 18, 2013
SUSPENSION
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 2/13/2013 FAILED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493347January 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IMMEDIATELY AFTER PARKING THE VEHICLE IN A RESIDENTIAL GARAGE, THE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492641January 15, 2013
AIR BAGS, AIR BAGS:FRONTAL
1998 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY SERVICE ON VEHICLE. *SMD THE CONSUMER STATED A FEW WEEKS AGO, THE AIR BAG LIGHT ILLUMINATED, AND THE HORN AND CRUISE CONTROL STOPPED WORKING, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, ALONG WITH A COPY OF THE SAFETY RECALL LETTER REGARDING PROBLEMS WITH THE CLOCKSPRING. AFTER AN HOUR, THE DEALERSHIP INFORMED THE CONSUMER THE PROBLEM WAS WITH THE ELECTRICAL SYSTEM, NOT THE CLOCKSPRING AND THAT IT WOULD TAKE MORE THAN TWO HOURS TO TROUBLESHOOT THE ELECTRICAL PROBLEM, AND THERE WOULD BE A CHARGE TO DIAGNOSE THE PROBLEM, PLUS THE REPAIR CHARGES. THE CONSUMER REFUSED THEIR OFFER. A FEW DAYS LATER, THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT, WHERE THE MECHANIC'S FIRST REACTION WAS THE CLOCKSPRING. AN HOUR LATER, THE CLOCKSPRING WAS REPLACED AND ALL OF THE LOST FUNCTIONALITIES WERE RESTORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492854January 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH SLIDING DOORS STOPPED WORKING. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, IT PREVENTED THE FRONT DRIVER AND PASSENGER DOORS FROM WORKING AS WELL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE NEEDED A SOFTWARE UPGRADE. THE DEALER ALSO STATED THAT IF THEY DISCONNECT AND RECONNECT THE BATTERY, IT WILL TEMPORARILY CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492877January 14, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING
THE POWER DOOR LOCKS ON THIS 2005 DODGE GRAND CARAVAN JUST STOPPED WORKING. KEY FOB SOUNDS HORN WHEN LOCKING, BUT LOCKS DO NOT ENGAGE. VERY DANGEROUS FOR TRAVEL AS LOCKS DO NOT ENGAGE WHEN VEHICLE REACHES 18 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492937January 14, 2013
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CUT OFF WHILE DRIVING AT 70 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT WIN MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE FAILURE AND THE CURRENT MILEAGE WAS 67,477. UPDATED 2/19/13 UPDATED 02/25/13 UPDATED 02/28/13 UPDATED 04/18/2017 *JS THE CONSUMER STATED AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO HAVE MECHANICAL PROBLEMS. THE DASHBOARD LIGHTS TO BE SERVICED WOULD TURN ON AND OFF. THE VAN OCCASIONALLY CUT OFF BUT WOULD START UP WITH THE TURN OF THE KEY. THE LIGHT INDICATORS WERE MALFUNCTION INDICATOR LIGHT. ELECTRONIC STABILITY LIGHT, AND THE ELECTRONIC THROTTLE CONTROL. THE WIN MODULE, BATTERY, STARTER, AND OXYGEN SENSORS WERE REPAIRED BY THE OWNER. THE CONSUMER REQUESTED TO BE ADVISED ON WHAT TO DO NEXT. UPDATED 06/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492085January 10, 2013
ENGINE
THERE IS A COOLANT LEAK COMING FROM THE Y SHAPED DIVERTER TUBE. THE RUBBER HAS APPARENTLY BEEN OVERHEATED DUE TO ITS LOCATION OVER THE HOT ENGINE. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON FORUMS. THERE NEEDS TO BE A RECALL TO HAVE THIS REPLACED. THE NOXIOUS SMELL OF ANTIFREEZE COMES IN THROUGH THE VENTS, AND SMOKE POURS OUT FROM UNDER THE HOOD. RADIATOR IS SOON EMPTY OF ALL COOLANT AND THE ENGINE CAN OVERHEAT IF NOT CAREFULLY WATCHED. COOLANT AND WATER HAS TO BE CONSTANTLY ADDED IN ORDER TO DRIVE. THIS IS CLEARLY AN ISSUE WITH THE PLACEMENT OF THE TUBE OVER A HOT ENGINE AND NOT INSULATING IT WELL ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491693January 7, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL FOUR REAR SHOULDER SEAT BELTS WOULD NOT SECURE IN THE HOUSING LATCH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491567January 6, 2013
ENGINE
DRIVING IN A SMALL TOWN, MY CHECK ENGINE LIGHT CAME ON. I WAS ON THE LOOKOUT FOR THIS. I AM A MEDICAL COURIER AND WE HAVE 4, MAYBE 5, GRAND CARAVANS OPERATING OUT OF OUR FACILITY. TWO HAVE HAD TO HAVE THE HEADS REPLACED, BOTH WITH THE PENTASTAR V-6. I HAVE THIS ENGINE IN MINE AS WELL . I WAS TOLD BY THE DRIVERS OF THOSE TO WATCH FOR THE CHECK ENGINE LIGHT TO COME ON, AND LAST NIGHT IT DID. SO NOW, IT SEEMS I MAY BE NUMBER THREE. I WOULD CONSIDER MY DRIVING HABITS IN THE DODGE "EASY", PROBABLY 90% OF THE TIME I AM DRIVING RURAL TWO LANE HIGHWAYS AND INTERSTATE. THE WORKDAY IS ABOUT 380 MILES DRIVEN. I DRIVE VERY LITTLE STOP AND GO. I CAN GET 90K MILES OUT OF ORIGINAL BRAKES AND TIRES. I DO USE A VARIETY OF BRANDS OF GAS, BUT I WOULD CONSIDER THEM ALL "BRAND NAME". WE SERVICE OUR VEHICLES AT PROPER INTERVALS, ALL CARAVANS ARE ORDERED TO THE SAME SPEC, BUT THIS CAN DIFFER SLIGHTLY WITH MODEL YEAR. WHILE SEARCHING THE NET, I'VE READ WHERE CHRYSLER IS QUIETLY REPLACING HEADS WITH PROBLEMS. ONE OF MY FELLOW COURIERS RECENTLY HAD THE HEAD WORK DONE AT 80K+ ON HIS DODGE. YOU CAN SEE I AM NOW AT A SIMILAR MILEAGE. OUR FLEET MAN TOLD ME THERE WAS NO INVOICE AND THE ENGINE WAS FIXED FOR FREE AT A CHRYSLER DEALER. IT SHOULD HAVE BEEN- A CYLINDER HEAD SHOULD NOT NEED REPLACEMENT AT 80K+ ON A PROPERLY MAINTAINED VEHICLE. I AM SUBMITTING THIS BECAUSE CHRYSLER IS STATING THIS IS SOME SORT OF RARE (LESS THAN 1%) OCCURRENCE DUE TO AN ODD COMBINATION OF FACTORS, INCLUDING BAD FUEL. I BEG TO DIFFER AS WE HAVE HAD 2 PENTASTAR CARAVANS FIXED AT WORK, AND IT'S LIKELY MINE WILL BE NUMBER 3. THIS IS QUITE REMARKABLE, AND CAN'T BE DISCOUNTED AS SOME SORT OF FLUKE. IT'S NOT COINCIDENCE, IN MY VIEW. IT'S A FLAWED HEAD DESIGN, OR POOR MANUFACTURING. THERE SHOULD BE CORRECTION BEYOND THE FACTORY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490794January 2, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR COULD NOT BE OPENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR HAD TO BE UNLOCKED MANUALLY IN ORDER FOR THE DOOR TO OPEN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490319December 28, 2012
ELECTRICAL SYSTEM
DRIVING ON INTERSTATE I-90 WHEN I LOST POWER TO WIPERS,TURN SIGNALS,RADIO,POWER WINDOWS. I TOOK THE VAN BACK TO THE DODGE DEALER SINCE THEY HAD FIXED THE WIRELESS IGNITION MODULE UNDER A RECALL NOTICE IN AUGUST OF 2010. I WAS TOLD TO TOUCH THE KEY AND THE POWER WOULD RETURN WHICH IT DID DO.I WAS ALSO TOLD THAT THE PROBLEM OF THE KEY TURNING OFF THE ENGINE WAS FIXED UNDER THE RECALL BUT THEY NOW HAVE THIS PROBLEM. SINCE FIRST REPORTING THE PROBLEM IN OCTOBER THIS HAS OCCURRED MORE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490384December 28, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER'S SIDE AUTOMATIC SLIDING DOOR ONLY OPENS A FEW INCHES AND THEN STOPS. THE DOOR WILL NOT CLOSE AUTOMATICALLY AT ALL I HEAR ARE LOUD CLICKS LIKE THE LOCKS ARE BEING ENGAGED. THE DOOR CAN ONLY BE OPENED OR CLOSED MANUALLY. THE PROBLEM OCCURS EVERY TIME EITHER OF THE 2 INSIDE BUTTONS ARE PRESSED OR THE KEY FOB BUTTON IS PRESSED. THE DOORS ARE CLEARLY NOT GEARED FOR MANUAL OPENING/CLOSING, THAT IS, THEY ARE EXTREMELY DIFFICULT TO OPEN OR CLOSE MANUALLY. THIS IS MAJOR A CONCERN AS IT IS VERY DIFFICULT TO GET OUT OF THE VEHICLE FOR SOMEONE SITTING IN ANY OF THE REAR SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490194December 27, 2012
ENGINE
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH OVER A PUDDLE OF WATER, THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT DISCOVERED THAT THE SERPENTINE BELT HAD BECOME DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHERE THE SERPENTINE BELT WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE SERPENTINE BELT WAS EITHER RE-ATTACHED OR REPLACED WITH A NEW ONE. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRING PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490274December 27, 2012
AIR BAGS
ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490162December 26, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING ON THE FREEWAY AT NIGHT THE HEADLIGHTS SUDDENLY SHUT OFF THEY WOULD NOT COME BACK ON, NEITHER THE HEADLIGHTS OR THE HIGH BEAMS WOULD WORK, I PUT THE HAZARD LIGHTS ON AND GOT OFF THE ROAD, AFTER THAT THE HEADLIGHTS BLINKED WHEN TURNED ON AND THEN WOULD NOT COME ON AT ALL, AFTER THAT THEY CAME ON AND THEN SHUT BACK OFF AGAIN WHILE DRIVING ON CITY STREETS, THE HEADLIGHTS TURN OFF WHILE DRIVING OR DO NOT TURN ON AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489473December 21, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE AUTOMATIC LOCKS ON THE VEHICLE REPEATEDLY FAIL. FOR A WHILE PULLING THE FUSE CONNECT WITH THIS SYSTEM HELPED AND THEY WOULD WORK FOR A PERIOD OF 1-7 DAYS, NOW NOTHING WORKS. DODGE DOESN'T SEEM TO HAVE A SOLUTION OR TO WANT TO WORK ON A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489328December 20, 2012
STRUCTURE:BODY, SUSPENSION, STEERING
STRUT TOWERS ROTTED OUT AT 90000 MILES, REPLACEMENT CAPS WERE PURCHASED FROM DODGE DEALER AND INSTALLED AS PER FACTORY TSB .... STRUT TOWERS ARE ROTTED BELOW REPAIR CAPS AGAIN.... APPROX. 150000 MILES NOW ON VAN, STRUTS ARE ALSO IN NEED OF REPLACEMENT HOWEVER THIS CAN NOT BE DONE DUE TO SEVERITY OF RUST DAMAGE....THIS IS OBVIOUSLY A FACTORY DEFECT... RESULTING IN AN UNSAFE CONDITION... CHRYSLER IS WELL AWARE OF THIS ISSUE AND SHOULD BE HELD RESPONSIBLE ... THIS IS A SERIOUS SAFETY ISSUE AFFECTING TENS OF THOUSANDS OF VEHICLES...NOT JUST A FEW HERE OR THERE - THE QUESTION SHOULD BE HOW MANY ARE NOT AFFECTED??? I'M ACTUALLY CONSIDERING SEARCHING FOR A LAWYER TO START A CLASS ACTION LAWSUIT AGAINST CHRYSLER ...SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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