Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10499246February 19, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE POWER LOCKS HAVE QUIT WORKING ON THE REAR SLIDING DOORS WHERE MY CHILDREN SIT. NO WAY TO UNLOCK DOORS FROM OUTSIDE TO REMOVE CHILDREN IN CASE OF ACCIDENT. THE DOORS WILL NOT OPEN FROM THE INSIDE UNLESS MANUALLY PULLED UP. THIS IS A VERY VERY COMMON PROBLEM WITH DODGE. ONLY ONE MANUAL KEY HOLE TO UNLOCK VAN ON DRIVERS DOOR. THIS IS VERY DANGEROUS FOR PASSENGERS ESPECIALLY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499352February 19, 2013
STRUCTURE:BODY
1). NOTICED THAT THE AREA AROUND THE REAR LEFT SIDE OF THE VEHICLE (INTERIOR) GETS HOT. IT IS NOT THE SPEAKER AS THE SPEAKER IS WORKING PROPERLY AND THE AREA GETS HOT EVEN WHEN NOT USING THE RADIO. MY CONCERN IS THAT IS THE SIDE WHERE THE GAS PUMP IS AND HOPING THIS DOESN'T CAUSE A FIRE OR EXPLOSION. OUR 22 MONTH OLD BABY SITS ON THAT SIDE OF THE VAN. 2) NOTICED THAT THERE ARE SCRATCHES ABOVE THE REAR WHEEL HUB ON BOTH SIDES OF THE VAN, FROM BOTH SLIDING DOORS. 3) THERE IS A HARD SHUTTER FROM THE AUTOMATIC TRANSMISSION GOING FROM 1ST TO 2ND GEAR, WHENEVER THE SPEED HITS 10MPH. THE SHUTTER CAUSES THE VEHICLE TO HAVE A CLUNKING MOTION. 4) WHENEVER I START THE VEHICLE, THE RPMS WILL SHOOT UP AND DOWN AFTER 2 MINUTES, BEFORE GETTING TO NORMAL IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498337February 16, 2013
SERVICE BRAKES
OWNS A 2010 DODGE GRAND CARAVAN. THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 30000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498231February 15, 2013
ELECTRICAL SYSTEM
I WAS SITTING IN A PARKING LOT WITH THE VAN IDLING. ALL OF A SUDDEN THE HORN STARTED BLARING, HAZARDS STARTED FLASHING, WIPERS (FRONT & BACK) WERE GOING AT FULL SPEED. THIS WENT ON FOR ROUGHLY 3 MINUTES (FELT LIKE A HALF HOUR). I TRIED EVERYTHING TO STOP IT, BUT NOTHING WORKED. I TOOK THE KEY OUT OF THE IGNITION, BUT THE ENGINE KEPT RUNNING. THIS HAPPENED TWICE (SAME SCENARIO) IN A SPAN OF 10 MINUTES. THIS IS ABSURD, AND I HAVE READ MANY COMPLAINTS ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498286February 15, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN USING THE KEYLESS ENTRY FOB. THE DOORS COULD ONLY BE OPENED MANUALLY WITH THE KEY OR FROM MANUALLY ENGAGING THE INTERIOR DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 03/20/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498200February 14, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE POWER LOCKS STOPED WORKING. THEY WILL NOT LUCK/UNLUCK WITH THE INTERIOR DOOR SWITCH NOR WITH THE REMOTE ON THE KEY. THE TAIL GATE LOCK WILL LUCK/UNLOCK WITH THE KEY REMOTE ONLY. REMOVING THE IOD FUSE FOR A WHILE WILL CORRECT THE PORBLEM FOR A DAY OR TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497999February 13, 2013
WHEELS
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT AFTER INSTALLING REPLACEMENT TIRES ON THE VEHICLE, THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT ATTEMPTED TO ADD AIR TO THE TIRE BUT THE VALVE STEM FAILED. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST WHERE THEY ADVISED THAT ALL FOUR OF THE TIRE VALVES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498058February 13, 2013
ENGINE, ELECTRICAL SYSTEM
JAN 31, 2:00PM I PARKED THE VEHICLE TO PICK MY SON UP FROM PRE-SCHOOL. AFTER SECURING MY CHILDREN TO THEIR RESPECTIVE CAR SEATS, I BUCKLED MYSELF IN AND PROCEEDED TO START THE ENGINE, THE VEHICLE'S ENGINE WOULD NOT START. STRONG ELECTRICAL-SMELLING FUMES WERE EMITTED AND THE ETC LIGHT CAME ON. WE HAD THE VEHICLE TOWED TO A JEEP, DODGE, & CHRYSLER DEALERSHIP FOR SERVICING FOR 5 DAYS. THE SERVICE TECH INSISTED THAT NOTHING WAS DETECTED ASIDE FROM SLIGHT CORROSION IN THE BATTERY PLUGS, WHICH NEEDED TO BE REPLACED. WE DID WHAT WAS ADVISED AND TOOK OUR VEHICLE BACK ON FEB 6. FEB 13, 9:45AM AFTER MAKING A QUICK STOP AT A GROCERY STORE, THE SAME PROBLEM OCCURRED. THE VEHICLE ENGINE WOULD NOT START, BUT THE RADIO WAS COMING ON. I TURNED OFF THE VEHICLE AND PROCEEDED TO RESTART THE VEHICLE. ONCE AGAIN THE ETC LIGHT CAME ON AND THIS TIME, WHITE SMOKE WAS COMING OUT FROM UNDER THE HOOD. AFTER SEEING THE SMOKE, I QUICKLY TURNED OFF THE VEHICLE AND TOOK MY CHILD OUT. OUR VEHICLE IS NOW STRANDED IN THE PARKING LOT OF A GROCERY STORE WAITING TO BE TOWED TO THE SAME DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497862February 12, 2013
STRUCTURE:BODY:DOOR
THE SLIDING DOORS DO NOT HAVE AN AUTOMATIC STOP; WHEN THE KIDS GET IN AND OUT AND THE DOOR CLOSE BUTTON IS PUSHED, THE DOOR KEEPS GOING; EVEN WITH CHILDREN IN/OUT THE DOOR, ITEMS LAYING BETWEEN THE DOOR... I EVEN HAD MY HAND IN THE DOOR FOR TESTING AND THE DOOR WILL NOT STOP; IT WILL KEEP MOVING FORWARD TO CLOSE. WHAT A SAFETY ISSUE ESPECIALLY FOR A MINI VAN THAT IS DESIGNED FOR KIDS IN AND OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497709February 11, 2013
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE EXPRESS WAY AT 75 MPH AND THE CAR COMPLETELY SHUT OFF. THE CAR DIED AND EVERYTHING SHUT OFF (LIGHTS, HEATING, ENGINE) I WAS ABLE TO COAST TO THE SIDE OF THE EXPRESS WAY. I CALMED MYSELF DOWN AND STARTED THE CAR UP AGAIN AND DROVE HOME. THE IGNITION RING RECALL WAS ALREADY REPLACED BACK IN 2011 BEFORE WE OWNED THE VAN. WE HAD A 2ND INCIDENT THAT HAPPENED ON FEBRUARY 6TH. THIS TIME I WAS DRIVING IN A PARKING LOT AND IT DIED AGAIN. I TURNED ON MY HAZARDS AND STARTED THE VAN AGAIN AND IT STARTED RIGHT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497751February 11, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
IT FIRST STARTED WITH THE PASSENGER SIDE SLIDING DOOR LOCK. IT WOULD NOT AUTOMATICALLY LOCK AND HAD TO BE DONE MANUALLY. NOW THE DRIVER'S SIDE DOOR LOCK WILL NOT GO UP AND DOWN AUTOMATICALLY NOR WILL IT DO IT MANUALLY. THE DOOR WILL ALSO NOT OPEN AT ALL FROM INSIDE OR OUTSIDE. THIS IS A SAFETY ISSUE BECAUSE PASSENGERS ARE NOT ABLE TO GET OUT OF THE VEHICLE FROM THAT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497608February 10, 2013
EXTERIOR LIGHTING
LIGHTS WILL NOT TURN OFF WHEN SWITCH IS TURNED OFF. PARKING LIGHTS STAY ON FOR SEVERAL MINUTES, TURN THEMSELVES BACK ON WHEN CAR IS UNLOCKED. OCCASIONALLY BLINKS OUT WHEN DRIVING (LESS THAN 1 SECOND BLINK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496841February 8, 2013
SERVICE BRAKES
PROBLEM WITH BRAKES. REAR CALIPERS STICK CAUSING ROTORS TO OVERHEAT AND PADS TO WEAR PREMATURELY. DEALER FIXED FRONT BRAKES BECAUSE OF RECALL BUT WOULD NOT REPAIR REAR BRAKE PROBLEMS. CHRYSLER SHOULD BE MADE TO STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496754February 7, 2013
SEATS
I PURCHASED A DODGE GRAND CARAVAN IN 2012, AND IT CAME WITH THE BUILT IN CAR SEAT. AFTER USING THIS CAR SEAT FOR MY YOUNGEST SON, WE CAME TO REALIZE THAT THE SEAT IS BROKEN. THE ONE PLACE THAT IT CLIPS TO WAS BROKEN. THIS WAS NOT SAFE FOR MY SON, AND NOW THE SEAT WILL NOT EVEN FOLD DOWN TO GET TO THE BACK. ALL DODGE COULD SAY TO ME WAS THEY WERE SORRY BUT BASICALLY WAS NOT THEIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496670February 6, 2013
STRUCTURE:BODY
THE VAN WAS PARKED AND I HAD THE PASSENGER REAR SIDE DOOR OPEN. I USED THE PUSH BUTTON FEATURE TO CLOSE THE DOOR AND REALIZED I HAD FORGOT SOMETHING ON THE FLOOR. I REACHED IN AND GRABBED IT AND THE DOOR HIT MY ARM AND INSTEAD OF STOPPING AND OPENING AGAIN IT CONTINUED TO CLOSE AND MY ARM WAS CAUGHT IN THE DOOR. THE DOOR DIDN'T STOP CLOSING UNTIL I REACHED OUT WITH MY LEFT HAND AND GRABBED THE HANDLE AND PULLED IT OFF OF MY ARM. MY ARM WAS BRUISED AND HAS BEEN SORE SINCE IT HAPPENED. THIS IS NOT THE FIRST TIME THE DOOR HASN'T RESPONDED AND RE-OPENED WHEN SOMETHING WAS IN THE WAY. THIS IS THE FIRST TIME ANYONE WAS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10496448February 5, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
POWER DOOR LOCKS STOPPED WORKING. I FOUND ARTICLES ONLINE TO DISCONNECT BATTERY AND RECONNECT AT WHICH TIME THE ISSUE WENT AWAY. AFTER A WEEK OR SO THE LOCKS STOPPED WORKING AGAIN. I WENT TO THE DEALER AND THEY INFORMED ME THAT I NEEDED TO MICROCODE UPDATE TO CORRECT THE ISSUE. SINCE MY MILEAGE WAS ABOVE 36K THERE WAS A $175 FEE. I REFUSED TO PAY IT SINCE THE CAR WAS UNDER 3 YEARS OLD AND IT WAS A COMPUTER ISSUE. I CONTACTED DODGE AND THEY REFUSED TO WAIVE THE FEE. THE CAR IS NOW 8 YEARS OLD AND DODGE HAS NOT RELEASED THE UPDATED MICROCODE TO ANY SERVICE COMPANIES AND ONLY ALLOWS DEALERSHIPS TO UPDATE THE MICROCODE WHERE MOST WILL UPGRADE FOR FREE. I BELIEVE THIS IS DONE INTENTIONALLY TO CHARGE CURRENT DODGE OWNERS FOR POOR ENGINEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496360February 4, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL THE POWER DOOR LOCKS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 56,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495962January 31, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH OR HIGHER, THE DOOR LOCKS DID NOT AUTOMATICALLY ENGAGE. THE CONTACT ALSO STATED THAT THE DOORS DID NOT LOCK WITH THE KEY. THE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. THE CURRENT MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495035January 29, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494909January 28, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE INTERIOR LIGHTS ON THE FRONT DOME WIRING SYSTEM BURNT OUT. THE INSTRUMENT PANEL WIRING SYSTEM WAS PARTIALLY BURNT OUT CAUSING THE LIGHT TO ILLUMINATE ON AND OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan